# Keepnet Labs Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Keepnet Labs Software - reviews, pricing plans, popular comparisons to other Email Security products and more.

Source: https://www.capterra.com/p/10003091/Keepnet-Labs

---

# 

 Keepnet Labs Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Keepnet Labs

## What is Keepnet Labs?

Keepnet’s Extended Human Risk Management (xHRM) platform strengthens organizations’ security by combining AI-driven phishing simulations, adaptive training, and automated phishing response. It helps mitigate employee-driven threats, insider risks, and social engineering attacks. The platform includes AI-powered phishing simulators covering email, SMS, voice, QR code, MFA, and callback phishing, continuously assessing and improving employee behavior. Adaptive training customizes learning based on risk levels, roles, and cognitive behaviors, reinforcing secure practices. Keepnet also enables real-time threat reporting with AI-driven analysis and automated responses, accelerating incident response by up to 168 times. Clients like Pegasus Airlines report a 90% reduction in risky security behaviors, while Vodafone improved detection rates by 99%. By integrating simulation, training, and automation, Keepnet significantly reduces human risk and enhances cybersecurity resilience.

## What is Keepnet Labs used for?

[Security Awareness Training](https://www.capterra.com/security-awareness-training-software/)[Email Security](https://www.capterra.com/email-security-software/)[Incident Management](https://www.capterra.com/incident-management-software/)

Overall rating

Based on 46 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Keepnet Labs

5.0 (46)

VS.

[4.9 (337)](https://www.capterra.com/p/233248/Hoxhunt/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (46)

Ease Of Use

4.9 (337)

Value For Money

5.0 (45)

Value For Money

4.8 (149)

Customer Service

5.0 (46)

Customer Service

4.8 (180)

## Keepnet Labs alternatives

[4.9 (7)](https://www.capterra.com/p/10011525/Guardz/reviews/)

Starting price

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[4.7 (61)](https://www.capterra.com/p/244556/usecure/reviews/)

Starting price

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[4.9 (14)](https://www.capterra.com/p/246464/CyberHoot/reviews/)

Starting price

$25.00

Per User, Per Month

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

[4.8 (25)](https://www.capterra.com/p/10001983/KnowBe4/reviews/)

Starting price

$18.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10001983/KnowBe4/)

[View all alternatives](https://www.capterra.com/p/10003091/Keepnet-Labs/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Training Management

5.0 (27)

29.63% of 27 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

Simulated Threat Attacks

5.0 (24)

29.17% of 24 reviewers that rated this feature as important or highly important

Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness.

Content Library

5.0 (22)

18.18% of 22 reviewers that rated this feature as important or highly important

Centralized repository to store content and assets

Learning Management

5.0 (21)

38.10% of 21 reviewers that rated this feature as important or highly important

Organize and track educational activities

Reporting/Analytics

5.0 (20)

30.00% of 20 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Risk Analysis

5.0 (15)

13.33% of 15 reviewers that rated this feature as important or highly important

Analyze potential risks across the organization

Keepnet Labs 41 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify and flag unusual behaviors and malicious software

Application programming interface that allows for integration with other systems/databases

Centralized repository to store content and assets

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data.

Graphical representation of data

Verify the domain of an email address

Provides protection against malicious attachments.

Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages

Intended to be used by managed service providers

Identify and prevent suspicious activity

Games or game-like elements to track progress and reward accomplishments

Establish measurable goals and objectives and track their progress over a specific period of time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Allow the audience to interact or engage with the content

Students are encouraged to interact with technology-enabled study materials during the course of learning

Edit and personalize data view as needed

Organize and track educational activities

Identify phishing emails

Reporting on how each user, task or process has advanced since its initiation

View and track pertinent metrics to find patterns and gain insights from data

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Assess and score risks using risk matrices

Set a time to generate routine reports automatically

Systematic evaluation of the security of a company's overall security system and situation

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness.

Analysis and detection of spam-related traffic

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Track employee/learner's progression through training programs

Get Advice

We can help you find the software with the features you need.

Features

5.0 (46)

5.0

Based on 46 reviews

## Pricing

Value for money

5.0 (45)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (45)

5.0

Based on 45 reviews

## Integrations

[

Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[

VirusTotal](https://www.capterra.com/p/235440/VirusTotal/)[

IBM QRadar Incident Forensics](https://www.capterra.com/p/230908/IBM-QRadar-Incident-Forensics/)[

Cloud Single Sign-On](https://www.capterra.com/p/247975/Cloud-Single-Sign-On/)[

VMRay Analyzer](https://www.capterra.com/p/178533/VMRay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (46)

5.0

Based on 46 reviews

## User reviews

Overall rating

5.0

Based on 46 reviews

Filter by rating

5(45)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

YK

Yunus K.

Penetration Tester

Computer & Network Security

### "Excellent Security Awareness Training Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2025

Keepnet has been a reliable partner in our security awareness initiatives. The platform’s ability to segment users based on role, department, or risk level has allowed us to deliver much more focused and effective training across the organization. Their phishing simulation product is awesome.

Pros

The user segmentation features are incredibly useful. We’re able to target training and phishing simulations to specific user groups, which helps make the content more relevant and improves outcomes. On top of that, their support team is fantastic—very responsive, knowledgeable, and always willing to help us fine-tune our campaigns or troubleshoot quickly.

Cons

The analytics dashboard could offer more customization.

Alternatives considered

[ProofPoint Security Awareness Training](https://www.capterra.com/p/233229/ProofPoint-Security-Awareness-Training/)

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

Reasons for choosing Keepnet Labs

We considered KnowBe4 and Proofpoint, but Keepnet’s flexibility in user segmentation and hands-on support made a significant difference in our decision-making.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Melike G.

Sales Development Representive

Computer & Network Security

### "Outcome driven and measurable security awareness platform."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2025

I first used Keepnet at my previous company and was impressed by its capabilities—so when I moved into my current role in EMEA security, I made sure we brought Keepnet onboard again. It’s consistently delivered value across both organizations, especially in running effective phishing simulations and improving user resilience.

Pros

Their adaptive security awareness training really stands out. It adjusts based on user behavior and knowledge gaps, which makes the training more relevant and engaging. The phishing simulator is also highly customizable, and the reporting gives us deep insights into user risk levels. Overall, it’s a well-rounded platform for building a strong security culture.

Cons

The platform is powerful, but the user interface could be more modern in places.

Alternatives considered

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

Reasons for choosing Keepnet Labs

We evaluated KnowBe4, but we decided to continue with Keepnet as it was more appealing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ÜK

Umit K.

Head of Marketing

Computer & Network Security

### "Best phishing simulator that fits perfectly into offensive security workflows."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2025

We’ve been using Keepnet’s phishing simulation platform as part of our penetration testing services, and overall, it’s been a great addition to our toolkit. It’s reliable, easy to work with, and gives us the flexibility we need when crafting targeted phishing campaigns for clients. Using generative AI for phishing template creation, Keepnet has been a great asset to our organization.

Pros

The level of customization is excellent. We can tailor simulations to mimic real-world threats, which makes our tests far more impactful. The reporting is detailed, and the automation features save us a lot of time across multiple campaigns.

Cons

If I had to point out one thing, the interface could be a bit more modern and intuitive in some areas. It works well, but there’s room for improvement when it comes to user experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Cihan C.

Infrastructure Assistant Specialist

Financial Services

### "Infrastructure Assistant Specialist"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2024

After seeing the impact of the MGM resort hack and experiencing targeted voice phishing attacks firsthand, we realized we needed to enhance our security training. We turned to Keepnet Labs' voice phishing simulator, and it has significantly improved our team’s ability to recognize and respond to fraudulent calls. Our overall sense of security has been strengthened, knowing that our employees are better equipped to handle these threats.

Pros

I'm particularly impressed with the AI text-to-speech feature and the ability to upload our own voices for campaigns. These features allow us to create varied and realistic voice phishing scenarios in multiple languages, which has been key in training our employees to detect and report suspicious calls effectively.

Cons

While there’s not much to dislike, an enhancement that would make Keepnet even more useful would be the ability to generate instant deep fake voices. This addition would streamline the process of creating diverse scenarios and further enhance the realism of our training exercises.

Alternatives considered

[NINJIO AWARE](https://www.capterra.com/p/235831/NINJIO-AWARE/)

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

Reasons for choosing Keepnet Labs

In our search for the right training solution, we evaluated several vendors, including Lucy and Ninjio. However, Keepnet stood out due to its unique capabilities in voice phishing simulation and the additional feature of assessing human risk scores, which made it the best fit for our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Ramazan A.

Cyber Prevent Expert

Telecommunications

### "Cyber Prevent Expert"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2024

Since we started using Keepnet’s automated threat intelligence and analysis, we've seen a significant improvement in our ability to manage and mitigate security threats. This tool has reduced the time it takes to respond to incidents from hours to just minutes, which has been critical in maintaining our system's integrity and operational readiness.

Pros

The best part about using Keepnet is definitely the automation of threat detection and response. This functionality allows us to quickly identify threats and act on them without delay, greatly improving our overall security posture. The efficiency of this system means we can stay ahead of potential security breaches more effectively than ever before.

Cons

The main challenge we faced was the steep learning curve associated with Keepnet’s system. Initially, our team had to put in considerable effort to fully understand and utilize all the features effectively. However, once we got past the initial setup and training phase, the benefits became very clear.

Alternatives considered

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

Reasons for choosing Keepnet Labs

In our search for the right security solutions, we considered several vendors, including Knowbe4. However, Keepnet stood out because of its superior automation capabilities. Plus, a notable achievement since implementing Keepnet is that our threat reporting rate has increased to an 80% success rate in just six months, which has made a significant impact on our security operations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MÇ

Mert C.

Cyber Security and IT Compliance Manager

Food & Beverages

### "Up Your Security Game: Keepnet’s Simulations Prepare Teams for 63% of Modern Phishing Threats."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2024

Here at Tiryaki Agro, diving into Keepnet’s MFA Phishing Simulation has been a real game changer for our security training. It's made a massive difference in how our team understands the risks around MFA, showing them firsthand how hackers can sneak past these defenses to steal sensitive info. Considering we're spread across so many countries and ports, getting everyone on the same page about security is crucial, and Keepnet’s tools have really helped with that.

Pros

The thing I love most about Keepnet’s simulations is just how real they feel. You can customize them down to the smallest detail, including using local phone numbers for OTPs, which really puts our people in the scenarios they might actually face. It’s not just some hypothetical training; it feels like the real deal, which makes the learning stick.

Cons

There’s nothing to complain about. Keepnet’s Phishing Simulation have fit into our security measures like a glove. No glitches, no hiccups—it’s been smooth sailing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CN

Cenk N.

Managing Partner

Information Technology and Services

### "Empower Your Security Services with Keepnet’s Fully Customizable, White-Labeled Phishing Solutions."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2024

Keepnet's services have been an absolute revelation for our team. Their approach to creating phishing scenarios that are both engaging and realistic has significantly enhanced our training modules. The use of over 6000+ campaign templates ensures that each simulation is varied, relevant, and mirrors actual phishing tactics closely, making our training exercises exceptionally effective.

Pros

I'm particularly impressed with how Keepnet ensures the delivery of phishing campaigns. Their system boasts a 100% delivery rate without the need for whitelisting, which eliminates the common problem of false clicks and ensures that each training email reaches its intended recipient. This reliability has been instrumental in maintaining the integrity of our phishing tests. Additionally, the white-labeled human risk management platform has allowed us to seamlessly integrate Keepnet’s solutions into our service offerings, enhancing our managed security services without the additional overhead of branding and marketing new products.

Cons

Honestly, we have encountered nothing but positives with Keepnet's platform. Their comprehensive tools and seamless integration capabilities have left us without any complaints.

Alternatives considered

[NINJIO AWARE](https://www.capterra.com/p/235831/NINJIO-AWARE/)

Reasons for choosing Keepnet Labs

In our search for the right phishing simulation and training provider, we also considered Ninjio among others. However, Keepnet’s comprehensive features, especially its realistic phishing scenarios and seamless delivery system, set it apart as the best choice for our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VG

Veysel G.

Managing Partner Security Consultant

Information Technology and Services

### "Revolutionize Your Phishing Defense with Keepnet’s AI-Driven Templates and Multi-Client Simulator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2024

Working with Keepnet’s Phishing Simulator and AI-based template creation tools has completely transformed our approach to security testing. These tools are not just efficient but also incredibly intuitive, making our phishing campaigns much more sophisticated and easier to manage.

Pros

The standout feature for me has to be the AI-based phishing template creation. This innovative tool allows us to design realistic and effective phishing emails that are tailored to the specific vulnerabilities and characteristics of our targets. Combined with the ability to capture plain text passwords, these features empower us to conduct thorough and impactful security tests across multiple client accounts, all thanks to the multi-tenancy capability.

Cons

Everything about Keepnet’s platform has generally exceeded our expectations. However, an added functionality for directly purchasing and managing domains through providers like GoDaddy or Cloudflare would be a huge plus. This integration would streamline our campaign setups and provide a smoother workflow.

Alternatives considered

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

[Hoxhunt](https://www.capterra.com/p/233248/Hoxhunt/)

Reasons for choosing Keepnet Labs

Our evaluation process included other vendors like KnowBe4, Terranova Security, Hoxhunt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Muhammed T.

Senior Information Security Expert

Investment Management

### "Comprehensive Phishing Defense: From SMS to Voice to Email, Keepnet Arms Your Team Against Digital Threats."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2024

I've been using Keepnet for a while now, and I've got to say, it's been a game-changer for us. The depth and breadth of the phishing simulations have really opened our eyes to the importance of comprehensive security training. It’s not just about ticking boxes for compliance; it's about genuinely equipping our team with the knowledge and reflexes they need to tackle real-world threats.

Pros

What stands out the most to me about Keepnet is its all-in-one approach. It’s the only platform I’ve found that offers such a wide range of phishing simulators—Vishing, Smishing, Quishing, Email Phishing, Callback Phishing, and MFA Phishing—all in one spot. This variety means we can prepare our employees for virtually any phishing tactic they might encounter, which is pretty impressive.

Cons

Honestly, there's not much to dislike. Keepnet has exceeded our expectations in almost every way. However, if they could add a wireless phishing simulation, that would be the cherry on top. It's a minor point, but including this could help cover an even broader spectrum of phishing strategies.

Alternatives considered

[MetaCompliance](https://www.capterra.com/p/134189/MetaCompliance/)

[Cofense PhishMe](https://www.capterra.com/p/149077/Phishme/)

[NINJIO AWARE](https://www.capterra.com/p/235831/NINJIO-AWARE/)

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

[Hoxhunt](https://www.capterra.com/p/233248/Hoxhunt/)

Reasons for choosing Keepnet Labs

We looked into several other providers before settling on Keepnet. Our shortlist included KnowBe4, Metacompliance, Cofense, Terranova Security, Hoxhunt, and Ninjio. Each had their strengths, but none offered the all-encompassing solution that Keepnet does.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Aysim N.

Director of Cyber Security Consultancy Services

Information Technology and Services

### "An Honest Review of Keepnet Awareness Educator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2024

As a participant in the phishing training, I can attest that the process is smooth and flawless. It has been effective in making me think twice before acting on emails. The training is integrated with an Outlook add-in for reporting phishing emails, which serves as the method for handling all such communications, not just simulated ones. This technology and methodology have enabled me to engage more effectively with our IT Risk team and gain a better understanding of the threat landscape.

Pros

Keepnet seamlessly integrates with the Outlook experience. Feedback is swift, allowing IT Risk to respond immediately. The feedback from Keepnet is consistent and relevant, and learning with real examples in a low-risk environment is invaluable.

Cons

Based on my limited experience with Keepnet, I can't think of anything I dislike about this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10003091/Keepnet-Labs/reviews/)

Popular comparisons

[Hoxhunt vs Keepnet Labs](https://www.capterra.com/compare/233248-10003091/Hoxhunt-vs-Keepnet-Labs) 

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