# Page 4 | Owner.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Owner.com the right Food Delivery solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002488/Owner/reviews --- Owner.com 4.7 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 4 - Reviews of Owner.com ## Showing most helpful reviews Showing 76-96 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Jessie L. President Restaurants Used the software for: Less than 6 months ### "Stress free for online orders and more!" April 7, 2023 5.0 My restaurant, Moko Ramen Bar in Las Vegas started working with Owner.com since the end of Feb, 2023 and My employee and I are now very happy to use Owner.com for online orders. We made sales of $2000 from Owner.com so far and saved $500 for 3rd party savings. Our customers can make easy and fast online orders through our own website, and can also use the royalty program. We get the information of customers, so it can be used for email coupons, future promotions, and informing our updates. Our employees are also happy because customers who order through our website are very generous for tips ^^. Customer service is very fast and nice, especially assigned dedicated success manager for each restaurant keeps helping us a lot on everything I need. Owner.com is exactly what I have been looking for. Pros \- Flat rate: charge a flat rate monthly instead of % commission on every order. 3rd party delivery companies charge a huge % commission on each order, so the more we make sales, the more the fee increases. But Owner.com has a different system which makes me encourage our customers to use Owner.com for online orders.- Intergrated system: provide well-made website, easy online order system, gift cards, and more. Cons \- Fee for the delivery order: charge just flat fee for the delivery which is a little expensive compared to 3rd party delivery companies (their fee varies depending on distance or something.). This makes orders from Owner.com are mostly pick-up orders. Review Source DL Daniel L. CEO Food & Beverages Used the software for: 6-12 months ### "Great website platform!" May 31, 2023 5.0 I have had Owner for over 6 months, and I love how easy it has been for me to accept orders and market my business to my existing customers. Pros I like that Owner allows me to do email and text message marketing, that integrates with my online ordering. Cons I would like to see Owner integrate with the Toast POS system. Review Source SS Shawn S. Owner Hospitality Used the software for: 6-12 months ### "The best partner we have in the restaurant industry " June 11, 2023 5.0 Excellent Pros Passion and attention to detail. They really capture customers needs and likes Cons I am really happy overall. They do partner with Otter and I’m not the biggest fan of Otter but so far so good Review Source VV VIVIANA V. GENERAL MANAGER Food & Beverages Used the software for: 6-12 months ### "Owner.com is an Easy App to use. " February 20, 2024 5.0 Overall owners.com is a great way to highlight your products without overpaying. Pros Customer Service is amazing. We can do pretty much everything from the tablet. Cons The gift card are great but some customers don't realize that it's for online purchase only. Reason for choosing Owner.com I was sold from the beginning. I didn't have to look any further. Review Source RG Rabi G. Owner Restaurants Used the software for: 2+ years ### "Top-notch online business collaborator." September 15, 2023 5.0 For the past two years, we have been utilizing owners.com, and during this time, we have observed a notable surge in our online orders. Pros The ideal online business partners that can enhance your business while offering minimal to zero service or commission charges. Cons I have yet to encounter a single instance of such proneness. Review Source OB Orville B. Chef Restaurants Used the software for: 2+ years ### "Pricey but worth it with the products and support you get ! " December 15, 2023 5.0 A good one , my rep \[sensitive content hidden is busy but always finds the time to respond via text or email or call Pros The text support and the App and the printed flyers for marketing Cons Not as flexible with making big changes to website but they are continuously working to improve this area Review Source VR Verified Reviewer Owner Food & Beverages Used the software for: Less than 6 months ### "Owner.com for the win" November 9, 2023 5.0 Everyone is super nice helpful and will get you what you need Pros How are you have a whole team of people helping you do the computer side while you can concentrate on your own business Cons Can be a bit pricey, but it’s worth it I feel Review Source SA Samer A. President Restaurants Used the software for: Less than 6 months ### "Website experience. " September 15, 2023 5.0 Owner.com was really helpful to increase my business sale and customers satisfaction. We have moved from 3 k sales a month using Popmenu to almost 10 k in just 3 months. We are optimistic about it in near future and definitely will think it will take our business way forward compared to other 3ed companies like Grubhub and Doordash Pros Functionality and easy to access and dependability of the website are the most important we found compared to other companies Cons Not having their own app to manage our dashboard and website is very important to have in future. Reason for choosing Owner.com Better functionality and experience Review Source AC Annie C. Partner Food & Beverages Used the software for: 6-12 months ### "Great Direct Online Ordering for Restaurant" March 30, 2023 5.0 Great experience from the beginning until now. We use Owner.com almost one year and we see our customer loyalty grow. Owner.com has increase our exposures in our areas to new customer and repeat customers. We have grown our direct online sales close to 10k per month with Owner.com. Their loyalty programs help retain repeat customers. It is definitely a better option when restaurants offering online delivery/order to go with Owner.com because it will lower your cost in the long term (no commission and no on-site delivery driver needed for the restaurant). If you want to grow your business, definitely give Owner.com a try! Pros easy to use, easy on-boarding. Great support from Restaurant success manager and tech department. Willing to learn to our issues and opinions about the systems. Always evolving. Great pricing. Cons so far they willing to work with us in term of integration to our POS system, always trying to streamline the operation to make it more efficient which is a plus for small but multi units like us. Review Source KB Karlene B. manager Restaurants Used the software for: 2+ years ### "Good value ! " October 31, 2023 5.0 Saving money by utilizing my online ordering platform. Saving in printing costs because owner.com provides me with flyers also i save on costs of flyer designs because owner .com provides this service. Also i am able to save costs of text marketing and email marketing programs. i love this about them . Pros They offer a well rounded package and continue to upgrade and improve without increasing the cost to the user . Cons The inflexibility with what you can do with the website features and pages .. Review Source GT George T. Owner Food & Beverages Used the software for: 6-12 months ### "Owner.com Understands Owners! " March 27, 2023 5.0 Pros Using owner you receive the benefit of savings on 3rd party deliveries as well as low commission to the website. The website is also incredibly efficient and user friendly with customizations on almost everything! In the rare event we are not able to come to a solution online, it is no worries because I am able to give their team a call and receive assistance almost immediately with great communication as well as quickness and kindness! We have used other sites in the past but none have been as satisfactory as owner.com! Owner.com understands Owners!! Cons I have no complaints about owner.com. So far I have been 100% satisfied! Review Source JV JV V. Owner Restaurants Used the software for: Less than 6 months ### "Easy transition; Attentive Customer Support" January 4, 2024 5.0 Pros It was easy to transition to Owner.com. Their team handled my integration once I granted access to my website domain, google listing, etc. Within a few days, they had a full-fledged website with all the online ordering, SEO, and other bells and whistles. I also received flyers, a tablet and printing station at no extra cost within a week. The customer support team has been very responsive to any issues and modifications I had. Cons I started with Owner.com in mid-December which presented some challenges due to the busyness of my restaurant as well as the availability of the support team. And because they made the website for me so quickly, there were some kinks in the online ordering and my menu that had to be ironed out. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) A more robust platform that incorporated both the website and online ordering platform and includes a branded app. Review Source İU İbrahim U. Owner Food & Beverages Used the software for: 6-12 months ### "Amazing Service " February 26, 2024 5.0 I am extremely happy with this company. They saved me so much money from third party companies. I never thought I could get more order from my website instead of from third party companies Pros Easy to use, I can make any changes on my website instantly. Cons Being able to see very detailed data and sales reports. Review Source BS Bria S. Manager Food & Beverages Used the software for: Less than 6 months ### "Great online ordering system" March 31, 2023 5.0 Pros The customer support is amazing - any time we have had an issue arise it is super easy to contact someone to either fix an order or update a menu item. We have also been able to increase traffic to our website by using Owner.com and have seen a huge increase in our online sales. Wes tarted using Owner.com in December and have seen sales increase month over month, generating over $5,000/month in online sales last month. Cons it would be nice if they were able to come and take the menu item photos so all the photos on the website were consistent. We have been slowly trying to add photos of our food but it's hard to get them to all look the same so the website can look a bit sloppy. It is super helpful to just send the photos we do take to our account representative and know they will be uploaded immediately! Review Source DL Don L. Owner Food & Beverages Used the software for: Less than 6 months ### "Great for small business " October 26, 2023 5.0 It has been great overall. They have a team that supports you. Pros Put the power back in your hands to offer delivery to your customers without the huge commission cuts. Owner offers a website and app for iOS that is vital in todays market. The team will work with you to get you up and running in no time. Cons So far nothing I can think of. The price might be a little high for some but once your volume of delivery and take out increase; you will notice it’s much cheaper than other major competitors pricing. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) The ability to offer delivery to our customers. Review Source KD Kesh D. Owner Restaurants Used the software for: 6-12 months ### "A good partner" April 14, 2023 5.0 Been profitable and reliant Pros Keeping more of the profits and acquiring loyal customers Cons We need a pause order button, immediately. Review Source SH Sean H. Owner Restaurants Used the software for: Less than 6 months ### "Amazing online ordering system for my pizza restaurant!" September 12, 2023 5.0 The switch to owner.com for our online ordering at my store Sgt. Pepper's Pizza has been a great upgrade and we are very happy with the experience that is being provided to our guests. Pros The setup was easy and although our menu and specials are a bit complicated the owner.com support team was able to get everything setup and functioning correctly for the launch. The owner.com online ordering system also includes branded mobile apps for both IOS and Android. We are now at $5k+/month in direct online monthly sales which is double the sales that were being generated by our old online ordering system. Cons There is no direct integratations currently with our POS system but the development team is working to get the integration complete by the end of the year. Review Source JP Jay P. Managing Partner Restaurants Used the software for: Less than 6 months ### "Recommended" March 27, 2024 4.0 Overall experience has been positive so far. Exceptional customer service compared to other tech companies out there. Pros The customer service and support team. The website they built for me is very user firendly. Cons Some features are lacking.. Sometimes glitchy integration with my POS system Toast. Integration with Otter software dis not work out. Review Source MB Michael B. owner Food & Beverages Used the software for: Less than 6 months ### "Owner.com taking our business to the next level." February 23, 2024 5.0 Pros We are a new business and didn’t have an online presence. Owner got us up and running fast and had helped us with ideas to take our business to the next level. The support had been amazing and we love the website that they designed. Cons No cons yet, they have been responsive and great to work with. Review Source aA alvaro A. CEO Restaurants Used the software for: 6-12 months ### "Get more customers without the apps fees" February 22, 2024 4.0 Its good and would reccomend it to friends. Pros Easy to use, customers can order online very easy. Cons Sometimes you are on your own. More strategies would be great. Reason for choosing Owner.com Easy to use, it was what I needed at that time. Review Source AC Anthony C. Owner Food & Beverages Used the software for: Less than 6 months ### "Owner.com delivers!" December 20, 2023 5.0 Pros The integration with owner.com and my POS, square, was as smooth as I’d hoped for. Their interface on the backend is simple to use Cons A few user and admin Details still need tightnening up Review Source Talk to a Capterra advisor for free and get results within 15 minutes.