# Owner.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Owner.com the right Online Ordering solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002488/Owner/reviews --- Owner.com 4.6 (99) [View alternatives](https://www.capterra.com/p/10002488/Owner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Owner.com Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews OD Omar D ownerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “It combines website, online ordering, marketing (email/text), and CRM in one place, which is easier than juggling multiple tools.“ December 30, 2025 SP Suraj P OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own SEO-optimized website to Owner.com’s backend, my sales have dropped significantly—by at least $6,000 in the first month alone.“ January 26, 2026 RK Rich K OwnerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “They incentivize you to get them what they need to build out your website, apps and SEOs and the turnaround time is incredible. “ December 4, 2025 SP Suraj P OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing confusion and frustration.“ January 26, 2026 Jeff C FounderFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months. “The platform itself is strong, and when we did run into post-launch issues, their tech support team was responsive and resolved things quickly, which gave us confidence in the long-term partnership.“ December 16, 2025 Cindy F FounderFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss.“ April 6, 2026 JS Jimmy S General ManagerFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months. “They help you from the start of setting up the program to building it, all the way through it, till it is set perfect for your restaurant.“ December 12, 2025 Cindy F FounderFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast).“ April 6, 2026 ## Showing most helpful reviews Showing 1-25 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Trey B. Owner Food & Beverages Used the software for: Less than 6 months ### "Owner.com is Easy to Set Up and Helps Customers Find You" December 12, 2025 5.0 Overall the process of switching over was very smooth. We were able to get everything set up quickly and have seen an uptick in sales and search engine hits steadily. They are also very attentive and helpful. Pros Owner was able to produce a better version of our previous website and app, for cheaper than we were paying before. They also track our SEO, allowing us to target customer bases better and shore up issues we find along the way. They also make saving customer information for online payments simple, allowing for more retention in potential customers. Cons The primary negative in working with one of their websites is that while it is easy to build out pages for the site, more advanced customization isn't possible on your own or at all in some cases. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We switched from Toast's website and app, because Owner was cheaper and allowed us to track our SEO data much better and more efficiently. Review Source PS Paul S. Area Manager Food & Beverages Used the software for: Less than 6 months ### "Owner.com is the bees knees!!!" November 25, 2025 5.0 Very pleased with the overall experience. Questions are answered quite fast, their AI chat assistant is pretty handy, and having the ability to deliver without losing our $$$ in commissions and fees is a big deal. Pros Ease of setup and use. With our previous system we had very little control over the appearance of our online ordering site and website. We also have never had an app, and we have been in business since 1975. Now we have apps on the Apple Store and Google Play store. Our SEO rankings are already improving after just three weeks. Customer service, onboarding, and support have been a plus. Cons There are some things that have to be customizable based on the business, and although we have found workarounds (like options for our locations not using the platform to be represented on our website) but there should be more consideration for businesses with multiple locations if and when they are not all signing up. We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to still be represented on our website. We got it done, but it was trial and error. Switched from [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) Monthly Savings vs. commissions and fees paid to Door Dash, as well as more customizable options, including our website and app development. Review Source Cindy F. Founder Food & Beverages Used the software for: 6-12 months ### "SEO Non-Performance and Operational System Failures" April 6, 2026 1.0 Overall, the vendor has failed to deliver the promised services, resulting in operational disruption, reputational damage, and financial loss. Pros We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed. Cons First, communication has been extremely disorganized. Without our acknowledgment and consent, Owner sent promotional emails mitipal times (including discounts and free item offers) to our entire customer database. These campaigns were not clearly written, resulting in significant confusion. As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss. Second, the system itself is unreliable and incomplete. On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast). Customers arrived to pick up their orders only to find that their food had not been prepared, leading to frustration and multiple negative reviews. Additionally, the refund system is severely limited. It only allows refunds by entering a total amount, without the ability to process itemized refunds. This creates serious complications, especially when taxes and tips are involved, and falls far below the standard functionality expected from a professional POS-integrated system. Most importantly, Owner markets themselves as providing SEO services. However, they have failed to deliver even the most basic SEO implementation. For example, our service areas are not listed on our website, which is fundamental for local SEO. We have had independent professionals evaluate the SEO performance over several months, and the results have shown no meaningful improvement. We raised these SEO concerns over two months ago and followed up again two weeks ago. To date, we have received no response. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We initially chose Owner.com because they strongly emphasized their SEO capabilities. Review Source SP Suraj P. Owner Food & Beverages Used the software for: Less than 6 months ### "High Expectations, Lower Sales, and Higher Fees" January 26, 2026 2.0 Overall, my experience has been disappointing and stressful. I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000 in sales before knowing if it will actually work. There is no guarantee that performance will recover, and that creates significant risk for a small restaurant. At this point, I feel stuck. My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing confusion and frustration. Rebuilding my original website and SEO presence—where I had invested heavily—would be a major hassle. The situation feels less like a partnership and more like a lock-in. While the concept is attractive, the execution, cost structure, and sales impact have not matched the promises made during onboarding and advertising. For my business, the financial downside has outweighed the benefits so far. Pros The platform has a clean interface, and the idea of helping restaurants drive direct orders instead of relying on third-party marketplaces is appealing. The rewards system and app experience for customers is polished, and onboarding initially feels promising. In theory, it aims to help restaurants build long-term customer relationships. Cons Owner.com heavily advertises itself as “commission-free,” but in reality, commission-free pickup and delivery through a restaurant’s own website is not new. Most platforms, including DoorDash Storefront, already offer commission-free pickup and delivery with only standard credit card processing fees. This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own SEO-optimized website to Owner.com’s backend, my sales have dropped significantly—by at least $6,000 in the first month alone. I was previously using DoorDash Storefront with no platform fee for pickup orders and only a 2.99% credit card processing fee. Delivery and pickup through my own website were truly commission-free, and my sales were stronger. In addition to the $500 monthly subscription, customers are being charged platform fees that add up to an additional $400–$500 per week so i am paying in total $5000-$6000 a month in fees, which is extremely high. When combined, the total cost ends up exceeding what I was paying with DoorDash in many cases. Alternatives considered [BentoBox](https://www.capterra.com/p/222733/BentoBox/) Reason for choosing Owner.com I chose BentoBox because it offered a straightforward, commission-free online ordering solution that integrated well with our existing operations. The platform allowed us to keep control of our website, branding, and SEO while enabling pickup and delivery orders without additional platform fees beyond standard payment processing. At the time, it aligned well with our goal of driving direct orders and maintaining ownership of our customer data without locking us into a complex system. Plus less fees and no platform fees to my customer which saves their money. Switched from [DoorDash Commerce Platform](https://www.capterra.com/p/10032708/DoorDash-Commerce-Platform/) It reinforces that you acted in good faith Shows you trusted their pitch Strengthens the “misleading / bait” narrative without saying it directly Review Source AE Adam E. Owner plus Culinary Director Restaurants Used the software for: 1-2 years ### "Making Small restaurants shine professionally " May 22, 2025 5.0 I was nervous switching back to Owner from Toast, as they don't directly integrate, however, the team helped very quickly with the 3rd party Otter integration, and the setup went smoothly. Now that we are back on the platform, we will start to use it several times a week to send email and SMS marketing. We realized that this is a vital piece of the buisness. For our customers, they have always said how modern and up to date our apps and website is. They love that we can be on the same level as big chains Pros We love how owner.com is so user-friendly and intuitive. It is easy to use, from website design and editing to email marketing. The whole platform makes small businesses look professional and like big companies. Cons Overall, even though the ROI is very quick. the cost of the software is a big factor. Otherwise having more direct integrations over using another third party like OTTER. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Owner.com The history we had with Owner nad the fact we knew it was very easy to use and did everything for us Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We switched to Toast in Nov 2024, and after a few weeks there was a decline in online sales. After 7 months, we finally decided to go back to what was working so well Review Source tG tyrone G. Owner Restaurants Used the software for: 1-2 years ### "Don't waste money with owner, it doesn't grow sales at all" April 22, 2026 2.0 Poor. Norw lues and promises of $4-$8k growth per month. It was zero growth. Just another parasite that takes money from the people that work for it Pros Customer service is the best. Knowledgeable, answer the phone, quick resolution. Easy to use. Good user interface Cons Had a bump in sales for 3 months then it tanked. Useless waste of $500 a month. SEO does nothing, improving google listing does nothing. Both of these yoy can fix yourself for free and get no results. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Owner.com I don't know, bs marketing fooled me, see above Switched from [eHungry](https://www.capterra.com/p/167625/eHungry/) I adk myself that daily. SEI, Google listings, they promised results and delivered none Review Source AS Andy S. owner Food & Beverages Used the software for: Less than 6 months ### "Real Support, Real Potential" May 19, 2025 5.0 Overall, our experience with Owner.com has been positive. The setup was fairly smooth, the team was helpful, and we felt supported throughout the onboarding process. While there’s still room for the platform to grow—especially in supporting upscale, guest-focused concepts, sustainability and more choices while designing our websites—we see the potential and appreciate being part of something that’s actively improving. It’s helped us streamline online orders, stay connected with our customers, and maintain more control over our brand. Pros Owner.com helped us with our customer relationships and allowed us to prioritize direct orders without relying on third-party platforms, and all there crazy fees!. The onboarding experience was fairly smooth, and their team was responsive and hands-on. We also appreciated the built-in marketing tools, which help us stay connected with guests and encourage repeat business. It’s clear they’re building something with long-term value, and we liked being part of that from early on. Cons As a more elevated, sustainability-focused restaurant, we felt some parts of the platform could be better tailored to modern, experience-driven brands. The system feels geared more toward speed and convenience—which we understand is important—but we’d love to see more customization options, the ability to sell our wine (which we bottle) and tools that support a high-touch, guest-focused experience. That said, we’re hopeful Owner.com continues evolving in that direction. Switched from [Como Sense](https://www.capterra.com/p/165987/Como-Sense/) The other program required us to have more foot traffic and was expensive for not bringing in customers. As busy restaurant owners, we need things to be simple- set it and forget it! Review Source TN Thiago N. Owner Restaurants Used the software for: Less than 6 months ### "For $500 a month should have a better support." September 24, 2025 2.0 Platform is good, the sale, onboarding and support aren't the best. For $500 a month, I expected more. I don't recommend anybody to use them, cause the experience overall isn't good. Pros Mobile app works great, it's modern and intuitive. The dashboard to control sales and settings also works well. Cons The onboarding process was a significant issue. The person taking care of us had no idea about most of the POS settings. I had to figure it out myself how to syncronize change in my POS (Toast) with Owner Menu. The person had a lack of knowledge about their own platform, at a point where I needed to prove on a zoom call to show how things in fact work in the Menu Sync. The person recomended to change from Toast to Square, saying it would be easier, everything automated. We did! Just to find out there is no Menu Sync with Square. Now we need to manage 2 menus, POS and Owner.com Sales person, was great until we signed the contract, after that, responded 1 or 2 messages and ghosted me when I shared the issues I was having with onboarding and POS. Switched from [Chowly](https://www.capterra.com/p/212043/Chowly/) Read good reviews about it, decided to give a chance since it advertise AI based. Review Source SA Santiago A. owner Food & Beverages Used the software for: Less than 6 months ### "you didnt know you needed it" January 15, 2026 5.0 overall everything is running good. the app is a plus! web page is working properly and the material the have sent us to promote the app are great! Pros easy to set up and to use. the web page is very user friendly and allows you to make changes easily. Cons once set up, its hard to get them to assist with things missing. I ve tried contacting the person that did the set up and he doesn't answer or directs us to call costumer service. Switched from [xtraCHEF](https://www.capterra.com/p/165935/xtraCHEF/) more features, like the app and making google better. Review Source RS Radha S. Legal Assistant Legal Services Used the software for: I used a free trial ### "Owner.com: Practical Tools with a Clear Restaurant Focus" April 27, 2026 5.0 Overall, my experience with Owner.com was very positive. The platform is thoughtfully designed for restaurant owners, with a strong focus on simplicity, usability, and helping businesses take ownership of their customer relationships. I appreciated how seamlessly it combined direct online ordering, customer data, and marketing tools into one streamlined system, reducing reliance on third‑party delivery apps. While the platform is easy to use and effective for its core purpose, some features felt less flexible for more complex or highly customized needs. That said, Owner.com delivers exactly what it promises—an intuitive, purpose‑built solution that supports growth, profitability, and customer retention. Overall, it’s a strong tool for restaurants looking for a practical, operator‑focused platform. Pros What I liked most about Owner.com was how focused and user‑friendly it is for restaurant owners. The platform is clearly designed with operators in mind, making it easy to manage direct online ordering, customer data, and marketing all in one place. I especially appreciated how it helps businesses build ownership over their customer relationships rather than relying on third‑party delivery apps. The setup was straightforward, the tools felt practical, and the emphasis on increasing profitability and repeat customers really stood out. Cons What I liked least about Owner.com was that some features felt limited in flexibility compared to more comprehensive platforms, especially for businesses with more complex needs. Customization options for certain workflows and reporting could be restrictive, and some advanced features required support involvement rather than being fully self‑service. While the platform is very intuitive, those limitations may be noticeable for users looking for deeper control or scalability as their business grows. Review Source AA Al A. owner Food & Beverages Used the software for: 6-12 months ### "Owner.com 5 star " May 15, 2025 5.0 Overall, it’s been a positive experience—simple setup, responsive support, and real results. Pros very easy to use Easy to use, great customer support, and helps boost online orders and repeat business. Cons Limited customization options and occasional glitches with the order management system. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) I liked the service and functionality of owner.come better Review Source CS Cliemourne S. Owner Restaurants Used the software for: Less than 6 months ### "Headed in the right direction" May 15, 2025 5.0 Overall my experience is good, especially in comparison to what I had before. For the things I can customize, it's very easy to do so and changes take effect right away. I love the reporting so that I can see progress made and what needs to be improved. Pros User friendly both as business owner and customer. 24/7 support. Easy access to business reports. Also the willingness to help from the team. Cons Customization in some areas are limited. For example if I wanted to put a video on the site, it would need to be a YouTube video. The cost Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Terrible customization wasn't very user friendly. Wasn't as seamless as Owner. Review Source BK Brian K. owner Restaurants Used the software for: Less than 6 months ### "Instant sales increase" May 14, 2025 5.0 In general I'm very happy with owner.com. They had me set up extremely fast. They did 95% of the set up. I saw instant results Pros How fast it started working. I instantly saw an increase of online sales and customers moving from 3rd party apps Cons Customer service was difficult after I launched. They were very accessible during launch. Switched from [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) To save on commissions and increase online sales Review Source MD Mahrab D. Manager Food & Beverages Used the software for: Less than 6 months ### "Put in the work, " May 17, 2025 5.0 So far alot better then my previous people that I use. Pros Marketing, sending emails promo, love how they try to get people who signed up for pre-ordering Cons Wish I could create my own bogo or this week special 50% off of one item or highlight different promo weekly bases Switched from [GrubHub](https://www.capterra.com/p/210141/GrubHub/) It was grubbull. Com, not Grub hub Marketing, website design, rewards, SEO, retaining customers, customer stays on your website does not go to a 3rd party. Review Source GS Gia S. CEO Food & Beverages Used the software for: 6-12 months ### "THANK YOU OWNER.COM!" March 31, 2024 5.0 My experience with owner.com has been magical. I absolutely love this company and what they do. I believe that they offer great value to any restaurant establishment. The sign-up process was a breeze. They over delivered in terms of getting everything ready within a certain amount of time. It’s been an absolute pleasure working with my success manager, he really makes me feel like he’s on my team. I now have my own app, online, ordering, delivery, and a beautiful website! There is no other company out there that does this. Pros I love that they customize your own personal website (which came out amazing btw) and also offer delivery along with your online ordering platform! Cons I honestly have no complaints or dislikes with owner.com. If I were forced to choose something I would say their customer support number should be more obvious in the guests’ order details. Switched from [Bento for Business](https://www.capterra.com/p/144213/Bento-for-Business/) Their website hosting was awful. My website looked like I made it myself on wicks.com. They also took forever to get my online ordering together, which in the end frustrated me so much that I parted ways with them. Review Source AS Asia S. Operator Restaurants Used the software for: 6-12 months ### "Fantastic for restaurants trying to stand out and drive online presence!" April 3, 2024 5.0 Overall owner.com has exceeded my expectations. I looked at several different options and have tried a few different ones over the past 4 years, but have found this to be the most all encompassing solution and for a really good price. Their customer service is extremely knowledgeable and competent and are able to quickly resolve issues. Pros My favorite feature is the slick design of the website itself. It takes a conventional menu and makes it interactive to prompt every customer to place an order immediately. It also helps to upsell by offering commonly paired with or commonly added items. We saw a 10% jump in ticket average just by the upsell features alone. Cons I would like to see more integration features with our POS. Currently owner.com can send information but isn't receiving information from our POS in terms of menus. Depending on your POS, it may not be developed yet to maintain a menu on only one source. I would love to see owner.com develop a POS and kiosk feature as well. Reason for choosing Owner.com Their price was a small part of my decision but the bottom line came down to online visibility which they are peerless in their own right. No other services I trialed or investigated could match what they do. They use some older tactics like email campaigns but with newer tricks to keep your business top of mind. Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) We used Weebly for a couple years before switching to Spot Hopper. But, Spot Hopper was geared more towards just a good looking site and controlling your social media with AI. It had useful features but owner.com is able to actually grow sales in a much more profound and impactful way. Review Source BH Brian H. General Manager Restaurants Used the software for: Less than 6 months ### "Great for Startups or Upgrading existing systems" January 15, 2024 5.0 A few bumps in the road, but overall the system is miles ahead of what was being offered with our previous service, and what was being offered by other companies. They have worked with us to address any issues we may have run into and the system itself has been solid. Very reliable ordering system. Pros The changeover was remarkable. Within a week all of our menu items, modifications, and photos were already set up and ready to roll with marketing materials as well. The onboarding team was able to access all of our previous systems and convert all the information to the new system. The new tablet and dashboard have a ton of new featured that we could not even get with our previous provider Chow Now. Cons My biggest issue would be the marketing function. You can only import customers information if they have Name, telephone number and email. So if you had customers sign up with just an email, you can not reach them until they order again. Unless, of course, you continue to use your previous email client. Alternatives considered [Olo](https://www.capterra.com/p/191606/Olo/)[ChowNow](https://www.capterra.com/p/229841/ChowNow/) Reason for choosing Owner.com No contract, great features, ability to add delivery to our restaurant. Switched from [ChowNow](https://www.capterra.com/p/229841/ChowNow/) Previous company did not offer the same amount of features as Owner.com Review Source AP Anh P. Owner Food & Beverages Used the software for: 6-12 months ### "Good product for small restaurants " December 21, 2023 5.0 Overall it is good product for small restaurants. Pros Our website look much more professional with Owner.com. It also has much lower fee than other delivery platforms. Their delivery fee is also lower than using Square online. It also offers free auto text and email marketing. Cons The online payment system (Stripe) sometimes failed to prevent fraudulent transactions. However Owner.com reimburse us for those lost. But you still have to spend time to let their customers services know so they can reimburse you. Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Have better online ordering platforms and professional marketing teams Review Source LeRae K. CEO Food & Beverages Used the software for: Less than 6 months ### "I love our new website!" December 10, 2025 5.0 So far, so good! I like the marketing efforts that are being done on our behalf. They are making sure our new website is optimized to meet our growth goals. Pros The onboarding was simple! Kev and the team at Owner.com walked us through the set up of our website and made sure we had the right set up on the back end to meet our goals. Cons We are not a big "take out" restaurant so I worry about hitting growth goals. They ar4e coaching us through the process. Review Source RS Renu S. Manager Food & Beverages Used the software for: Less than 6 months ### "Perfection 👌 " December 30, 2025 5.0 10 on 10 .perfect recommend to anyone who is ready for growing their business . Very quick service and easy set up Pros The customer service is great they help you all the way .infact the intail setup was quick and we were up and running in a week from the time we signed up .thankyou to \[sensitive content hidden\] who were very pateint with us in this whole process Cons May be a direct point if contact is something i prefer .but still thr customer service is peompt enough. Review Source JS Jimmy S. General Manager Food & Beverages Used the software for: Less than 6 months ### "The Point Restaurant Moving Forward." December 12, 2025 5.0 Was great, made around our schedule and did everything they promised. Looking forward to the growth, with \[sensitive content hidden\] and our community. Pros They help you from the start of setting up the program to building it, all the way through it, till it is set perfect for your restaurant. We are looking forward to using all of the tools and items available. Also was vary thankful for the saving in starting up. The whole crew was great! Cons Everything was pleasant, no problems. Even with a few reschedule we never missed a beat finished everything and set up with in a week. Review Source LM Leonard M. Manager Food & Beverages Used the software for: 2+ years ### "Owner is the Best! Definitely Give Them A Try!" November 21, 2023 5.0 Been with them for over 2 years and I am a happy customer of theirs. Love their service and love their customer service skills. I feel very valued and that they really take time to listen to my concerns and roll out features that directly affect my business, instead of rolling out things just because it only serves their agenda. Love Owner's Success Team! Pros I love their new and existing features. They are all about thinking of ways to help restaurant owners and managers happy by providing a means to keep business coming in without having to use 3rd party platforms, as well as giving them the customer data they deserve Cons The only thing I am waiting on them to do is perfect their capabilities to integrate with POS companies directly. Review Source KC Khalid C. Owner Restaurants Used the software for: 6-12 months ### "Grew my online business by almost 5K a month!" March 28, 2023 5.0 Overall, Owner.com has been a game changer for my business. We have grown our sales online by 3-5k a month, which has been incredible. From being a small business with very little tech savvy, owner.com has made me feel like I have a legitimate storefront online and a professional online ordering system. There hasn't been any major issues that weren't resolved quickly and timely by their customer service reps, and the overall SEO improvements because of Owner has really helped me in my business. Pros The best part about owner to me was the fact that they have increased my SEO optimization and I am easier to find online. I have a small restaurant business, and ranking on google and other search engines before used to be a struggle. With owner.com my brand is one of the top restaurants to pop up for a majority of mediterranean food categories which has reflected in a large growth of online orders. Also, the intuitiveness of the website and the flawless customer service interactions I have had have really made an impact on my impression of owner.com. I have had scenarios where I've needed instantaneous resolutions for delivery changes, customer issues and they have never let me down. Fantastic response times! Cons If there is anything I would like owner.com to improve it would probably be the lack of customization for the website template itself. They pretty much limit you to color scheme and banner customization, making all owner.com sites seems rather similar. It isn't a deal breaker but being able to have some uniqueness to our site would be a welcomed integration. Review Source VR Verified Reviewer Owner Food & Beverages Used the software for: Less than 6 months ### "Owner.com is the truth!" September 18, 2023 5.0 Definitely recommend 10/10 for anyone looking to up their game and to improve online presence and conversion ability. Pros After researching owner.com for quite some time I decoded to give it a shot. I am happy I did as it has greatly improved our online presence and marketing ability. They have great sites, built us our own app and send us great flyers to market our business to our customers! Cons There are no features we are unhappy with Reason for choosing Owner.com I saw it all over facebook and decided to give it a shot. Review Source TK Tim K. Chef/Owner Restaurants Used the software for: 6-12 months ### "Finally an affordable option for online ordering and delivery!!!" July 18, 2023 5.0 Pros My restaurant was generating about $14K in sales through 3rd party delivery each month. I was losing over $4000 in revenue right of the top. The math doesn't get any easier. By partnering with Owner and their $500 flat fee I am able to afford to offer my instore pricing for my online/delivery menu. Being at the high end of the pizza market value is a huge driver of repeat business. It has been a real game changer. With Owner's help my website drives more traffic and has improved my ranking with Google. I can now offer delivery to guests directly instead of funneling them to Door Dash or Uber.Lastly...the sales, onboarding, and continued support team are awesome. It is refreshing to have people on the other end of the phone that actually care about your satisfaction. Cons It seems to me that the company is growing fast and making improvements as they go. Communication on those improvements could be improved. The biggest note of caution is being aware of the scope of onboarding process. Restaurants can be hectic and finding time work on the website while running busy shifts was challenging for a single owner operator. Well worth the work though!!! 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