# Owner.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Owner.com the right Food Delivery solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10002488/Owner/reviews

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Owner.com

4.6 (107)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 12th, 2026

# Reviews of Owner.com

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

KH

Kay H

CEOFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months.

“For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set up. Since their delivery fee is a set price, I do not have to pay 25-30% fee to 3rd party delivery. “

June 15, 2026

SP

Suraj P

OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months.

“This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own SEO-optimized website to Owner.com’s backend, my sales have dropped significantly—by at least $6,000 in the first month alone.“

January 26, 2026

DG

David G

PresidentFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months.

“Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an easy-to-use way are just a few of the positives my business has garnered just in the first week of go-live. “

June 8, 2026

SP

Suraj P

OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months.

“My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing confusion and frustration.“

January 26, 2026

OD

Omar D

ownerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months.

“It combines website, online ordering, marketing (email/text), and CRM in one place, which is easier than juggling multiple tools.“

December 30, 2025

Cindy F

FounderFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.

“As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss.“

April 6, 2026

Conor D

MANAGING PARTNERRestaurants, 51 - 200 employeesUsed the software for: Less than 6 months.

“I was impressed by how quickly the website was able to get up and running, and I really like that I can now make edits directly on the backend myself.“

January 16, 2026

Cindy F

FounderFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.

“On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast).“

April 6, 2026

## Showing most helpful reviews

Showing 1-25 of 107 Reviews

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Reviewer's Role

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Frequency of Use

Trey B.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Owner.com is Easy to Set Up and Helps Customers Find You"

December 12, 2025

5.0

Overall the process of switching over was very smooth. We were able to get everything set up quickly and have seen an uptick in sales and search engine hits steadily. They are also very attentive and helpful.

Pros

Owner was able to produce a better version of our previous website and app, for cheaper than we were paying before. They also track our SEO, allowing us to target customer bases better and shore up issues we find along the way. They also make saving customer information for online payments simple, allowing for more retention in potential customers.

Cons

The primary negative in working with one of their websites is that while it is easy to build out pages for the site, more advanced customization isn't possible on your own or at all in some cases.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

We switched from Toast's website and app, because Owner was cheaper and allowed us to track our SEO data much better and more efficiently.

Review Source

PS

Paul S.  
Area Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Owner.com is the bees knees!!!"

November 25, 2025

5.0

Very pleased with the overall experience. Questions are answered quite fast, their AI chat assistant is pretty handy, and having the ability to deliver without losing our $$$ in commissions and fees is a big deal.

Pros

Ease of setup and use. With our previous system we had very little control over the appearance of our online ordering site and website. We also have never had an app, and we have been in business since 1975. Now we have apps on the Apple Store and Google Play store. Our SEO rankings are already improving after just three weeks. Customer service, onboarding, and support have been a plus.

Cons

There are some things that have to be customizable based on the business, and although we have found workarounds (like options for our locations not using the platform to be represented on our website) but there should be more consideration for businesses with multiple locations if and when they are not all signing up. We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to still be represented on our website. We got it done, but it was trial and error.

Switched from

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)

Monthly Savings vs. commissions and fees paid to Door Dash, as well as more customizable options, including our website and app development.

Review Source

DG

David G.  
President  
Food & Beverages  
Used the software for: Less than 6 months

### "Owner.com truly delivers on all levels"

June 8, 2026

5.0

Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an easy-to-use way are just a few of the positives my business has garnered just in the first week of go-live. The online payments flow through regularly, the visibility we enjoy via search engines is invaluable, and the ability to save our guests money when ordering for delivery with a consistent and fair delivery fee has increased our rates of guest retention. The post-go-live support has been at a high level, and their team made absolutely sure we had 100% competency before launch.

Pros

Detailed, knowledgeable on-boarding team that took the time to understand our business and its voice. Immediate results with improved SEO and better communication with guests. The guest-facing side of the product is an excellent user experience.

Cons

The fee structure takes a minute to get used to, and I miss our brand-identity colors and fonts, but I believe we can add more design and content elements as we thrive on the platform

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Better lead generation using SEO, better engagement

Review Source

tG

tyrone G.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Don't waste money with owner, it doesn't grow sales at all"

April 22, 2026

2.0

Poor. Norw lues and promises of $4-$8k growth per month. It was zero growth. Just another parasite that takes money from the people that work for it

Pros

Customer service is the best. Knowledgeable, answer the phone, quick resolution. Easy to use. Good user interface

Cons

Had a bump in sales for 3 months then it tanked. Useless waste of $500 a month. SEO does nothing, improving google listing does nothing. Both of these yoy can fix yourself for free and get no results.

Alternatives considered

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Owner.com

I don't know, bs marketing fooled me, see above

Switched from

[eHungry](https://www.capterra.com/p/167625/eHungry/)

I adk myself that daily. SEI, Google listings, they promised results and delivered none

Review Source

Cindy F.  
Founder  
Food & Beverages  
Used the software for: 6-12 months

### "SEO Non-Performance and Operational System Failures"

April 6, 2026

1.0

Overall, the vendor has failed to deliver the promised services, resulting in operational disruption, reputational damage, and financial loss.

Pros

We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed.

Cons

First, communication has been extremely disorganized. Without our acknowledgment and consent, Owner sent promotional emails mitipal times (including discounts and free item offers) to our entire customer database. These campaigns were not clearly written, resulting in significant confusion. As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss. Second, the system itself is unreliable and incomplete. On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast). Customers arrived to pick up their orders only to find that their food had not been prepared, leading to frustration and multiple negative reviews. Additionally, the refund system is severely limited. It only allows refunds by entering a total amount, without the ability to process itemized refunds. This creates serious complications, especially when taxes and tips are involved, and falls far below the standard functionality expected from a professional POS-integrated system. Most importantly, Owner markets themselves as providing SEO services. However, they have failed to deliver even the most basic SEO implementation. For example, our service areas are not listed on our website, which is fundamental for local SEO. We have had independent professionals evaluate the SEO performance over several months, and the results have shown no meaningful improvement. We raised these SEO concerns over two months ago and followed up again two weeks ago. To date, we have received no response.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

We initially chose Owner.com because they strongly emphasized their SEO capabilities.

Review Source

SP

Suraj P.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "High Expectations, Lower Sales, and Higher Fees"

January 26, 2026

2.0

Overall, my experience has been disappointing and stressful. I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000 in sales before knowing if it will actually work. There is no guarantee that performance will recover, and that creates significant risk for a small restaurant. At this point, I feel stuck. My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing confusion and frustration. Rebuilding my original website and SEO presence—where I had invested heavily—would be a major hassle. The situation feels less like a partnership and more like a lock-in. While the concept is attractive, the execution, cost structure, and sales impact have not matched the promises made during onboarding and advertising. For my business, the financial downside has outweighed the benefits so far.

Pros

The platform has a clean interface, and the idea of helping restaurants drive direct orders instead of relying on third-party marketplaces is appealing. The rewards system and app experience for customers is polished, and onboarding initially feels promising. In theory, it aims to help restaurants build long-term customer relationships.

Cons

Owner.com heavily advertises itself as “commission-free,” but in reality, commission-free pickup and delivery through a restaurant’s own website is not new. Most platforms, including DoorDash Storefront, already offer commission-free pickup and delivery with only standard credit card processing fees. This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own SEO-optimized website to Owner.com’s backend, my sales have dropped significantly—by at least $6,000 in the first month alone. I was previously using DoorDash Storefront with no platform fee for pickup orders and only a 2.99% credit card processing fee. Delivery and pickup through my own website were truly commission-free, and my sales were stronger. In addition to the $500 monthly subscription, customers are being charged platform fees that add up to an additional $400–$500 per week so i am paying in total $5000-$6000 a month in fees, which is extremely high. When combined, the total cost ends up exceeding what I was paying with DoorDash in many cases.

Alternatives considered

[BentoBox](https://www.capterra.com/p/222733/BentoBox/)

Reason for choosing Owner.com

I chose BentoBox because it offered a straightforward, commission-free online ordering solution that integrated well with our existing operations. The platform allowed us to keep control of our website, branding, and SEO while enabling pickup and delivery orders without additional platform fees beyond standard payment processing. At the time, it aligned well with our goal of driving direct orders and maintaining ownership of our customer data without locking us into a complex system. Plus less fees and no platform fees to my customer which saves their money.

Switched from

[DoorDash Commerce Platform](https://www.capterra.com/p/10032708/DoorDash-Commerce-Platform/)

It reinforces that you acted in good faith Shows you trusted their pitch Strengthens the “misleading / bait” narrative without saying it directly

Review Source

KH

Kay H.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Restaurant Owners, I highly recommend Owner.com"

June 15, 2026

5.0

It has been about 3 weeks since I started and I truly love how they are proactive about making onboarding simple. Their interface on their dashboard is easy to use and learn. The onboarding team and success management team were very helpful solving any questions I have.

Pros

I had a great experience with onboarding with their team. But also the integration was very easy on my end. For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set up. Since their delivery fee is a set price, I do not have to pay 25-30% fee to 3rd party delivery. I also like how any negative feedback from the guests is sent to my phone and email directly so I can address it quickly. Any issues or questions I have, I have support person assigned to my company that is very helpful.

Cons

I wish they have more tools for POS, and AI answering system for restaurant owners. But I hear that they are developing it right now. Very excited to learn more about their products.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

I need more automation and AI centric website

Review Source

SM

Shai M.  
Owner Operator  
Food & Beverages  
Used the software for: Less than 6 months

### "High Hopes for Owner.com"

June 10, 2026

3.0

The overall experience was less than great. After 2 weeks of launching, I am still waiting for corrections to be made.

Pros

What I liked most about Owner.com was the friendliness and the onboarding savings for signing up. The integration was seamless which was easy and did not disrupt any business operations.

Cons

What I like least about Owner.com is the fast tracking push and the lack of listening to what the restaurant operator is looking to achieve.

Switched from

[Chowly](https://www.capterra.com/p/212043/Chowly/)

wanted to try something new. I have tried a couple API and SaaS integration software that I wasn't impressed with. Owner.com does a ton of marketing and wanted to see what the product was about.

Review Source

CM

Cam M.  
BBQ Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "BBQ RESTAURANT "

June 10, 2026

5.0

In the start - 5/10 Now - 8/10 Soon - 10/10 Still have some ongoing issues with my menu but the platform is better than competitors

Pros

Very impressive service. SEO works great - very nice website design. Quick customer service when you call into support.

Cons

Painful start - countless issues with getting my menu from SQUARE to OTTER then to OWNER. PAINFUL but we got it done.

Alternatives considered

[DoorDash for Business](https://www.capterra.com/p/10032705/DoorDash-for-Business/)

Reason for choosing Owner.com

DoorDash rushed the product to market and it was not built out

Review Source

RS

Radha S.  
Legal Assistant  
Legal Services  
Used the software for: I used a free trial

### "Owner.com: Practical Tools with a Clear Restaurant Focus"

April 27, 2026

5.0

Overall, my experience with Owner.com was very positive. The platform is thoughtfully designed for restaurant owners, with a strong focus on simplicity, usability, and helping businesses take ownership of their customer relationships. I appreciated how seamlessly it combined direct online ordering, customer data, and marketing tools into one streamlined system, reducing reliance on third‑party delivery apps. While the platform is easy to use and effective for its core purpose, some features felt less flexible for more complex or highly customized needs. That said, Owner.com delivers exactly what it promises—an intuitive, purpose‑built solution that supports growth, profitability, and customer retention. Overall, it’s a strong tool for restaurants looking for a practical, operator‑focused platform.

Pros

What I liked most about Owner.com was how focused and user‑friendly it is for restaurant owners. The platform is clearly designed with operators in mind, making it easy to manage direct online ordering, customer data, and marketing all in one place. I especially appreciated how it helps businesses build ownership over their customer relationships rather than relying on third‑party delivery apps. The setup was straightforward, the tools felt practical, and the emphasis on increasing profitability and repeat customers really stood out.

Cons

What I liked least about Owner.com was that some features felt limited in flexibility compared to more comprehensive platforms, especially for businesses with more complex needs. Customization options for certain workflows and reporting could be restrictive, and some advanced features required support involvement rather than being fully self‑service. While the platform is very intuitive, those limitations may be noticeable for users looking for deeper control or scalability as their business grows.

Review Source

AA

Al A.  
owner  
Food & Beverages  
Used the software for: 6-12 months

### "Owner.com 5 star "

May 15, 2025

5.0

Overall, it’s been a positive experience—simple setup, responsive support, and real results.

Pros

very easy to use Easy to use, great customer support, and helps boost online orders and repeat business.

Cons

Limited customization options and occasional glitches with the order management system.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

I liked the service and functionality of owner.come better

Review Source

SH

Saz H.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Worst customer service!"

February 11, 2025

1.0

Worst experience was with the onboarding team. They are inexperience also they will ignore you and never reply to any emails.

Pros

The SEO part is great. Everything else is trash!

Cons

Their customer service is worst and you cannot customize anything. Any problem you have they will open the ticket then say that they will get back within 24 hours and their 24 hours will never come.

Switched from

[Sauce](https://www.capterra.com/p/160664/OneMessage-Food-Ordering/)

They make their ad sound amazing but everything else is trash!

Review Source

KP

Kaden P.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Starting with a decent product and getting better."

February 27, 2024

5.0

Overall, we do like their offerings, and we like that they seem to put a decent amount of time and effort into building new products to benefit their customers. Customer service has been pretty nice to deal with most of the time, and generally get a pretty quick answer for you. Some of the newer products are a bit glitchy and the website is very cookie cutter, but that isn’t always a bad thing for most customers.

Pros

Owner was able to give us a bunch of marketing supplies and tools to reclaim delivery orders. That has been awesome. We also actually like the app they provide quite a bit. It is simple, but pretty effective.

Cons

Owner is already a little more pricey than some of the competition and then they charge a $4.99 fee to each customer to order online through our website. That is a bit ridiculous when you are dealing with low cost ticket items.

Reason for choosing Owner.com

They seemed to be a better fit for our needs

Switched from

[Genius](https://www.capterra.com/p/195074/Genius/)

Heartlands website design at the time was absolutely horrendous, and we liked that owner offers the chance to customers to order delivery directly through our website.

Review Source

Kayla A.  
Operating Partner  
Restaurants  
Used the software for: Less than 6 months

### "Wonderful to Work With - They are Growing With You"

March 20, 2023

5.0

Overall this company has been amazing. My rep,\[sensitive content hidden\], has been the best agent I have ever worked with. He is kind, quick to answer questions, and seems to understand our needs. And when a mistake was made, the whole team was quick to jump on it, fix it, and make sure that we were covered. It's been a wonderful experience.

Pros

I have loved the customer service. We had one person on their team not be so great communicating back when something went wrong, but since then, the entire team has been so helpful with every single question. I don't feel like I am being a nuisance to them, even with the smallest of things. They are quick to respond and have been good to every member of my team. And the only person we had an issue with, they rectified the problem and I personally believe that person was a fluke, because the rest of the team has been amazing.

Cons

I think there are a few features that need to be added, but I think that's the beauty of this is because they actually want my feedback on what to add, and have already added things that we needed. They even set up a meeting between me and their team to get to know what is and isn't working, and my thoughts on what needed to be added. So even though I don't believe they have everything right now, it's something that are working on and will customize to their clients needs.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

We still use the POS from Toast, but we no longer use any of their marketing or website as it was horribly created, especially for a pizzeria. It just made things harder for our clients and we couldn't customize it the way that we would have liked. With Owner, it looks so much more professional and it's an actual ordering site. With Toast, we had to add the ordering page to a website I had to manage, which made it slow and didn't take the customer right to our ordering page.

Review Source

LN

Luke N.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Owner is the reason we have raised our game!"

April 7, 2023

5.0

The experience has been positive. We have an Owner rep that is very responsive and always checks in. That communication and support is the cherry on top for us.

Pros

Overall, the fact that they do EVERYTHING. There is very little work that is required from us for Owner and all of its features to benefit our business. It is a great product and requires little time and maintenance. Online ordering and loyalty program stick out the most for us!

Cons

It works with our POS system but there was a bunch of trouble shooting for it to work with our printers. Ultimately not a huge problem but that it what I like least.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Owner.com

Rep support and newer company seeking constant improvement and growth for their customers.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

More robust.

Review Source

DH

Dan H.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Simple to implement and use with huge upside"

September 22, 2025

5.0

It has been outstanding. The technology and the support are great. We quickly saw SEO benefits and we are ranking in the top of all the categories we want.

Pros

Owner.com was easy to implement and use. The learning curve was quick. The support has been outstanding and we are already seeing benefits since implementation.

Cons

It's almost too simple. I know what's going on behind the scenes, but the interface and function is so simple it feels a little empty.

Review Source

SH

Sami H.  
Chief Strategy and Operations Officer  
Restaurants  
Used the software for: Less than 6 months

### "A revenue boosting game changer, with immediate results"

May 17, 2025

5.0

As alluded to in a prior response, the biggest value add of owner.com is our ability to reclaim lost revenue opportunity by way of converting third-party online sales to direct sales. In Q1 of 2025 alone, our business paid over $39,000 in commission, merchant, and processing fees to the third-party delivery apps that we work with. I can only imagine what month three will look like, if in week one alone, we were able to reclaim 25 to 30% of that lost revenue.

Pros

Owner.com has helped us reclaim a significant percentage of third-party delivery app commission fees at our restaurant, in just the first week of using it. They have a wide range of marketing tools such as automated text and email blasts, as well as custom conversion cards, to convert third-party online business into direct sales via your app or website - both of which they build for you from scratch!

Cons

It would be nice if they provided photography and videography services for our restaurant, like our former provider SpotHopper did. There are also a couple of limitations in setting up custom text and email marketing campaigns within their platform, such as inability to segment your user base and inability to send yourself test emails and texts before blasting.

Review Source

SS

Stephanie S.  
Owner-Manager  
Restaurants  
Used the software for: Less than 6 months

### "New to Owner.com"

January 1, 2026

4.0

They answered all questions we had before signing on and seemed very knowledgable about the entire process. The initial setup was super easy and we have hope to grow our busy business successfully with them.

Pros

Our initial setup and conversations were very thorough. And after we went live, the chat/customer service was super helpful

Cons

Our pos system is Toast, so we had to use an otter integration. It seemed a little like too many places to upload information and verify schedule.

Review Source

JS

Jimmy S.  
General Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "The Point Restaurant Moving Forward."

December 12, 2025

5.0

Was great, made around our schedule and did everything they promised. Looking forward to the growth, with \[sensitive content hidden\] and our community.

Pros

They help you from the start of setting up the program to building it, all the way through it, till it is set perfect for your restaurant. We are looking forward to using all of the tools and items available. Also was vary thankful for the saving in starting up. The whole crew was great!

Cons

Everything was pleasant, no problems. Even with a few reschedule we never missed a beat finished everything and set up with in a week.

Review Source

CH

Chad H.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Steer clear!"

May 30, 2025

1.0

Not at all worth the spend. I wish we would have given that money to a local business who would've listened to what we wanted and who we are.

Pros

We saw a slight increase in online orders, but nowhere near enough to cover what we spent. I can't think of much to put in the "pros" column.

Cons

They didn't listen to us at all during our meeting to design the website. We're a plant-based restaurant and they talked about our "locally sourced meats." They seem to just assume they know your brand identity, and then go from there. They also sent us some very cheap looking cards that had out of focus graphics to give away $10 an order. That was their big advertising idea. Not at all worth $500 a month for a small business.

Review Source

AG

Andrea G.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Don't waste your time with owner.com"

February 8, 2025

1.0

Poor quality service provide printed publicity material out of focus really bad customer service

Pros

Absolutely nothing... it was exciting they make a really good commercial for yourself but they going to do one awful job for your business don't waste your time money choose widely a different option avoid this service!

Cons

Horrible experience awful customer service after receive the payment lack of communication! Don't waste your time and money that is a lot of other good service cheaper and more efficient

Review Source

Tara B.  
Marketing Director  
Restaurants  
Used the software for: 6-12 months

### "Small Growing Fast Food Business Highly Recommends Owner.com"

November 9, 2023

5.0

Overall, Owner.com has positively impacted our workflow, contributed to better finances, and improved our customer engagement strategies. I would recommend it to any restaurant looking to consolidate their management tools into one robust system. They even develop and online ordering app that YOU own. This has been a game changer for us and we look forward to continue using owner.com

Pros

As the marketing director for a small family owned fast-food restaurant that operates 24/7 and is growing, Owner.com has been an invaluable asset in streamlining our operations across multiple locations. We currently use owner.com for Rili-B's Taco Shops in Casa Grande, Maricopa and Queen Creek, Arizona in addition to Dell's Pizza & Wings Express in Maricopa,Arizona. The platform's intuitive design allowed us to integrate seamlessly, which has been a game-changer for our management team and drive sales directly to our business rather than third party services. In fact, we have generated $25k in sales in October directly from owner.com. The difference is there is only 5% cost rather than the 25%-33% commissions paid out to third party services. This ultimately has lead us to more revenue for the business.

Cons

However, no platform is without room for improvement. I would appreciate more customization options for the marketing tools, such as unique one time use coupons that can be loaded directly to a customers loyalty account.

Review Source

MT

Moulino T.  
Operational Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "The Best In The Game! "

October 3, 2023

5.0

I realized the upside in partnering with owners are the potential possibility in decreasing your cost with third party delivery fees, high quality cusomter service, easy and convenient in managing, navigating, and understanding the owners dashboard, and overall a good feeling that you can trust Owners to help you achieve future financial success for your business.

Pros

What I like most about partnering with Owners is their professional team. They are easy to talk to and I sense they really care about their clients success. I also like how fast they launched the website, online ordering, and mobile app. The overall experience felt easy and enjoyable.

Cons

What I like least is the monthly cost of $500 per month, but I think once we’re able to decrease our cost with third party delivery fees by having our customers place their delivery orders through our website and mobile app, I think the value for partnering with owners will increase. Secondly, I dislike the fact that we’re not able to integrate our Blogic Pos system with owners.

Reason for choosing Owner.com

I chose owner because they are operating at a high standard and they are straightforward, understanding, and overall I feel they genuinely care about building a win-win relationship.

Review Source

CE

Chinn E.  
LLC Member  
Restaurants  
Used the software for: 6-12 months

### "LLC Owner "

October 25, 2023

5.0

Overall I've had a positive experience and will continue to use Owner.com and refer to other local businesses.

Pros

Love being able to turn on/off in-house delivery and if the order for delivery is out of our range, then it will automatically assign third party pick-up.

Cons

Not able to integrate with all POS systems. We use to have square, but we have recently switched to Touchbistro and now unable to integrate it.

Review Source

MC

Michael C.  
Managing Director  
Restaurants  
Used the software for: Less than 6 months

### "A must have! Owner will save you thousands of $$$ in delivery app fees and tech costs! "

May 28, 2024

5.0

Five stars! They are very efficient and know the process to get you up and running quickly. If anything I slowed them down! If you want a solution that handles it all while saving thousands of dollars, then you must try Owner!

Pros

Over the years, I have tried many new solutions for several businesses. Owner has been the easiest one to use and they have a knowledgeable support team to answer any question I have had!

Cons

It's more of a suggestion. It would be great if their dashboard was tied to my social media accounts so I could quickly access them.

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