# Best Free Live Chat Software Solutions 2026 | Capterra > Find and compare the 2026 best free Live Chat software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours. Source: https://www.capterra.com/live-chat-software/s/free --- # Best Live Chat Software for free For more information consult our [Live Chat Buyers Guide](#buyers-guide-content) [4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) [Capterra Shortlist](https://www.capterra.com/live-chat-software/shortlist/) Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.  [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History 81% recommend this product [4.6 (48)](https://www.capterra.com/p/102230/Vision-Helpdesk/reviews/) Multi-Company Live Chat Software, Secure, Reliable Customer Engagement & Real-Time Customer Support. [Learn more about Vision Helpdesk](https://www.capterra.com/p/102230/Vision-Helpdesk/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History 84% recommend this product Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24036)](https://www.capterra.com/p/135003/Slack/reviews/) Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity & AI features. [Learn more about Slack](https://www.capterra.com/p/135003/Slack/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History 86% recommend this product [## WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16293)](https://www.capterra.com/p/180345/WhatsApp/reviews/) WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication. [Learn more about WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History 89% recommend this product [## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. [Learn more about HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) #1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) [4.5 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/) The worlds #1 customer service platform, empowers every service employee with the innovative tools, and unified data. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) [4.6 (647)](https://www.capterra.com/p/131558/Userlike-Live-Chat/reviews/) Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication. [Learn more about Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History 84% recommend this product [## Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) [Capterra Shortlist](https://www.capterra.com/live-chat-software/shortlist/) Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History 85% recommend this product Filter (187) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Autoresponders Canned Responses Chat/Messaging Customizable Branding File Sharing Generative AI Geotargeting Mobile Access Multi-Channel Communication Offline Form Proactive Chat Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Screen Sharing Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad I'm looking for Live Chat Software that is: [For iPhone](https://www.capterra.com/live-chat-software/s/iphone/)