--- title: "Best Knowledge Management Software with Knowledge Base Management | Capterra" description: "Find the best Knowledge Management Software with Knowledge Base Management. Compare top solutions rated by real users on Capterra." source_url: "https://www.capterra.com/knowledge-management-software/features/knowledge-base-management/" page_type: "feature" language: "en" --- # Best Knowledge Management Software with Knowledge Base Management Showing 10 of 414 products. ## [Document360](https://www.capterra.com/p/177031/Document360/) Rating: 4.7 out of 5 (292 reviews) Capterra Shortlist: Yes AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos. ### Knowledge Management features reviewers most value - Access Controls/Permissions: Available - Alerts/Notifications: Available - Collaboration Tools: Available - Commenting/Notes: Available - Content Management: Available - Document Management: Available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available Likelihood to recommend: 90% of reviewers --- ## [Axero](https://www.capterra.com/p/129326/Axero/) Rating: 4.5 out of 5 (89 reviews) Capterra Shortlist: Yes Unlock your company’s knowledge by centralizing files and platforms in one integrated knowledge management software. AI-powered search. ### Knowledge Management features reviewers most value - Access Controls/Permissions: Available - Alerts/Notifications: Available - Collaboration Tools: Available - Commenting/Notes: Available - Content Management: Available - Document Management: Available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available --- ## [Bloomfire](https://www.capterra.com/p/131501/Bloomfire/) Rating: 4.4 out of 5 (266 reviews) One platform for trusted, sourced answers from AI-ready, continuously verified organizational knowledge. ### Knowledge Management features reviewers most value - Access Controls/Permissions: Available - Alerts/Notifications: Available - Collaboration Tools: Available - Commenting/Notes: Available - Content Management: Available - Document Management: Available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## [KMS Lighthouse](https://www.capterra.com/p/162694/Lighthouse-Desktop/) Rating: 4.5 out of 5 (20 reviews) KMS Lighthouse is a leading provider of cutting-edge knowledge management solutions. ### Knowledge Management features reviewers most value - Access Controls/Permissions: Available - Alerts/Notifications: Not available - Collaboration Tools: Available - Commenting/Notes: Not available - Content Management: Available - Document Management: Available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available --- ## [Happeo](https://www.capterra.com/p/176777/Happeo/) Rating: 4.6 out of 5 (38 reviews) Happeo is the trusted solution to information chaos, helping companies to move fast while staying in control. ### Knowledge Management features reviewers most value - Access Controls/Permissions: Available - Alerts/Notifications: Available - Collaboration Tools: Available - Commenting/Notes: Available - Content Management: Available - Document Management: Available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available --- ## [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/) Rating: 4.7 out of 5 (104 reviews) Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages ### Knowledge Management features reviewers most value - Access Controls/Permissions: Available - Alerts/Notifications: Available - Collaboration Tools: Available - Commenting/Notes: Available - Content Management: Available - Document Management: Available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available Likelihood to recommend: 91% of reviewers --- ## [Shelf](https://www.capterra.com/p/146524/Shelf/) Rating: 4.8 out of 5 (106 reviews) Shelf is #1 for knowledge management platform on Gartner Digital for 3 straight years providing high impact GenAI KM solutions. ### Knowledge Management features reviewers most value - Access Controls/Permissions: Available - Alerts/Notifications: Available - Collaboration Tools: Available - Commenting/Notes: Available - Content Management: Available - Document Management: Available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available Likelihood to recommend: 93% of reviewers --- ## [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Rating: 4.4 out of 5 (4116 reviews) Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software. ### Knowledge Management features reviewers most value - Access Controls/Permissions: Not available - Alerts/Notifications: Available - Collaboration Tools: Available - Commenting/Notes: Available - Content Management: Available - Document Management: Not available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available --- ## [The Generator](https://www.capterra.com/p/148200/The-Generator/) Rating: Not available An effective eLearning authoring and publishing tool, that allows for collaborative JIT training creation ### Knowledge Management features reviewers most value - Access Controls/Permissions: Available - Alerts/Notifications: Available - Collaboration Tools: Available - Commenting/Notes: Not available - Content Management: Available - Document Management: Not available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available --- ## [Stonly](https://www.capterra.com/p/202805/Stonly/) Rating: 4.3 out of 5 (12 reviews) Deliver personalized customer service knowledge and powerful AI to boost agent efficiency and help customers self-serve with Stonly. ### Knowledge Management features reviewers most value - Access Controls/Permissions: Available - Alerts/Notifications: Not available - Collaboration Tools: Available - Commenting/Notes: Not available - Content Management: Available - Document Management: Available - Full Text Search: Available - Knowledge Base Management: Available - Text Editing: Available --- ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (414) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Controls/Permissions Activity Dashboard AI Copilot Alerts/Notifications API Catalog Management Collaboration Tools Commenting/Notes Content Management Customizable Branding Customizable Templates Data Import/Export Discussions/Forums Document Management Full Text Search Generative AI Knowledge Base Management Reporting & Statistics Self Service Portal Surveys & Feedback Text Editing Third-Party Integrations Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Portal Software](https://www.capterra.com/portal-software/)[ITSM Software](https://www.capterra.com/itsm-software/)[IT Service Software](https://www.capterra.com/it-service-software/)[Service Desk Software](https://www.capterra.com/service-desk-software/)[Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)[IT Documentation Software](https://www.capterra.com/it-documentation-software/)[Logbook Software](https://www.capterra.com/logbook-software/)[IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/) I'm looking for Knowledge Management Software that is: [Free](https://www.capterra.com/knowledge-management-software/s/free/)[For Small Businesses](https://www.capterra.com/knowledge-management-software/s/small-businesses/) How to choose the right Knowledge Management Software? [Read our Buyer's Guide](https://www.capterra.com/knowledge-management-software/#buyers-guide-content)