# IT Management Software with AI Copilot 2026 | Capterra > Explore the top IT Management software with AI Copilot in 2026. Compare verified user ratings and reviews to discover the perfect fit for your business size, needs, and industry. Source: https://www.capterra.com/it-management-software/features/721-virtual-assistant --- # Best IT Management Software with AI Copilot For more information consult our [IT Management Buyers Guide](#buyers-guide-content) [4.5 (512)](https://www.capterra.com/p/107225/SysAid/reviews/) [Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/) Great for: Small Business SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/) 85% of users recommend this product [4.5 (689)](https://www.capterra.com/p/132997/Freshservice/reviews/) [Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/) Good for: Incident Management Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.  [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/) 83% of users recommend this product [4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Great for: Value for Money BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) 89% of users recommend this product Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.9 (4670)](https://www.capterra.com/p/172127/Rippling/reviews/) Great for: Alerts/Notifications Manage identity, access, devices, and inventory securely in one system. Automate onboarding, policy creation and compliance visibility. [Learn more about Rippling](https://www.capterra.com/p/172127/Rippling/) 95% of users recommend this product [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11623)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Great for: Mid-Size Business Proactive IT management that prevents problems before they start—TeamViewer makes work flow better across your digital workplace. [Learn more about TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) 84% of users recommend this product [## Wrike](https://www.capterra.com/p/76113/Wrike/) [4.4 (2936)](https://www.capterra.com/p/76113/Wrike/reviews/) Good for: Enterprise Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations. [Learn more about Wrike](https://www.capterra.com/p/76113/Wrike/) [## EZO](https://www.capterra.com/p/124047/EZOfficeInventory/) [4.6 (1543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/) [Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/) Good for: Small Business Streamline your onboarding, offboarding, and automate workflows via helpdesk and MDM integrations. Experience the best! [Learn more about EZO](https://www.capterra.com/p/124047/EZOfficeInventory/) [## Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) [4.6 (1363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/) [Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/) Great for: Enterprise Cloud-based asset lifecycle management software that adapts to your unique workflows and use cases to save you time and money. [Learn more about Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) 85% of users recommend this product [## Atera](https://www.capterra.com/p/144309/Atera/) [4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) [Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/) Great for: Ease of Use From RMM to Ticketing and everything in between: the ultimate full-stack IT management platform with AI agents to cut your workload. [Learn more about Atera](https://www.capterra.com/p/144309/Atera/) 88% of users recommend this product [## ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/) [4.0 (51)](https://www.capterra.com/p/146239/ChangeGear-ITSM/reviews/) ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester. [Learn more about ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/) Filter (22) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Controls/Permissions Activity Tracking AI Copilot Alerts/Notifications API Capacity Management Compliance Management Dashboard Generative AI Incident Management Issue Auditing IT Asset Tracking IT Reporting Knowledge Management License Management Maintenance Scheduling Patch Management Real-Time Notifications Remote Access/Control Self Service Portal Server Monitoring Service Level Agreement (SLA) Management Ticket Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Website Monitoring Software](https://www.capterra.com/website-monitoring-software/)[Remote Monitoring and Management Software](https://www.capterra.com/remote-monitoring-and-management-software/)[Managed Service Providers (MSP) Software](https://www.capterra.com/msp-software/)[Website Builder Software](https://www.capterra.com/website-builder-software/)[Database Software](https://www.capterra.com/database-management-software/)[Browser Software](https://www.capterra.com/browser-software/)[Log Management Software](https://www.capterra.com/log-management-software/)[IoT Software](https://www.capterra.com/iot-software/)[Augmented Reality Software](https://www.capterra.com/augmented-reality-software/)[Virtual Reality (VR) Software](https://www.capterra.com/vr-software/)