# IT Management Software with Self Service Portal 2026 | Capterra > Explore the top IT Management software with Self Service Portal in 2026. Compare verified user ratings and reviews to discover the perfect fit for your business size, needs, and industry. Source: https://www.capterra.com/it-management-software/features/2095-self-service-portal --- # Best IT Management Software with Self Service Portal For more information consult our [IT Management Buyers Guide](#buyers-guide-content) [4.7 (21)](https://www.capterra.com/p/160468/AlertOps/reviews/) Respond to incidents faster. Send rich alerts - with links - to all your teams as needed based on type, severity, or skillset. [Learn more about AlertOps](https://www.capterra.com/p/160468/AlertOps/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management [4.7 (136)](https://www.capterra.com/p/136727/Reftab/reviews/) Create a free account - track laptops, mobile devices and more with Reftab. Tons of integrations to manage onboarding and off boarding. [Learn more about Reftab](https://www.capterra.com/p/136727/Reftab/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management 95% recommend this product [4.5 (82)](https://www.capterra.com/p/143496/ADManager-Plus/reviews/) Centralized IT management solution to automate user provisioning, delegate tasks, and manage AD, M365, and Google Workspace efficiently [Learn more about ManageEngine ADManager Plus](https://www.capterra.com/p/143496/ADManager-Plus/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Centralize AD and cloud management, automate user provisioning, password reset, cleanup, delegation, and reporting from one platform. [Learn more about ManageEngine AD360](https://www.capterra.com/p/268487/ManageEngine-AD360/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management [4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/) [Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/) Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.  [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management 84% recommend this product [4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) [Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/) NinjaOne centralizes endpoint, patch, and service desk management into a unified IT management solution. [Learn more about NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management 91% recommend this product [4.9 (30)](https://www.capterra.com/p/154050/Galileo-IPM-Suite/reviews/) Unified infrastructure observability platform with performance analytics, alerting, reporting, and capacity planning. [Learn more about Galileo](https://www.capterra.com/p/154050/Galileo-IPM-Suite/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management [4.6 (1462)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) [Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/) On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console. [Learn more about ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management 87% recommend this product [4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/) Iru unifies identity & access, endpoint security & management, and compliance automation to collapse the IT stack.  [Learn more about Iru](https://www.capterra.com/p/181954/Iru/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management 94% recommend this product [4.5 (511)](https://www.capterra.com/p/107225/SysAid/reviews/) [Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/) SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/) IT Management features reviewers most value Access Controls/Permissions Alerts/Notifications Compliance Management Dashboard Patch Management Real-Time Notifications Remote Access/Control Server Monitoring Ticket Management 85% recommend this product Filter (167) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Controls/Permissions Activity Tracking AI Copilot Alerts/Notifications API Capacity Management Compliance Management Dashboard Generative AI Incident Management Issue Auditing IT Asset Tracking IT Reporting Knowledge Management License Management Maintenance Scheduling Patch Management Real-Time Notifications Remote Access/Control Self Service Portal Server Monitoring Service Level Agreement (SLA) Management Ticket Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad