# Best IT Documentation Software 2026 | Capterra > Find the top IT Documentation software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/it-documentation-software --- # Best IT Documentation Software For more information consult our [IT Documentation Buyers Guide](#buyers-guide-content) [4.7 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) NinjaOne Documentation allows IT teams to easily and securely document important information to ensure knowledge loss is minimized. [Learn more about NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates 91% recommend this product [4.7 (290)](https://www.capterra.com/p/177031/Document360/reviews/) Document360 is a documentation platform for creating, managing, and sharing IT documentation.  [Learn more about Document360](https://www.capterra.com/p/177031/Document360/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates 90% recommend this product [## Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15345)](https://www.capterra.com/p/19319/JIRA/reviews/) Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. [Learn more about Jira](https://www.capterra.com/p/19319/JIRA/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11624)](https://www.capterra.com/p/194565/TeamViewer/reviews/) TeamViewer captures remote session details, aiding IT teams in maintaining accurate, compliant technical documentation. [Learn more about TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates 84% recommend this product [## Confluence](https://www.capterra.com/p/136446/Confluence/) [4.5 (3675)](https://www.capterra.com/p/136446/Confluence/reviews/) Confluence is the AI-powered workspace where knowledge drives impact. Keep notes, strategy docs, and IT documentation organized. [Learn more about Confluence](https://www.capterra.com/p/136446/Confluence/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## Freshservice](https://www.capterra.com/p/132997/Freshservice/) [4.5 (691)](https://www.capterra.com/p/132997/Freshservice/reviews/) Centralize IT documentation and automate document workflows with Freshservice’s AI-powered knowledge and document management platform.  [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates 83% recommend this product [## IT Glue](https://www.capterra.com/p/170401/ITGlue/) [4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) IT Glue is AI-powered IT documentation built for IT professionals. Track, find and know everything about your IT in one place. [Learn more about IT Glue](https://www.capterra.com/p/170401/ITGlue/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates 85% recommend this product [## M-Files](https://www.capterra.com/p/122215/M-Files/) [4.4 (274)](https://www.capterra.com/p/122215/M-Files/reviews/) M-Files is a cloud-based document management system that helps businesses handle knowledge work automation on a unified interface. [Learn more about M-Files](https://www.capterra.com/p/122215/M-Files/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## Nuclino](https://www.capterra.com/p/174926/Nuclino/) [4.7 (105)](https://www.capterra.com/p/174926/Nuclino/reviews/) Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects. [Learn more about Nuclino](https://www.capterra.com/p/174926/Nuclino/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates 84% recommend this product [## Passportal](https://www.capterra.com/p/187345/Passportal/) [4.4 (89)](https://www.capterra.com/p/187345/Passportal/reviews/) Encrypted cloud-based, integrated, automated password protection to store, manage, and retrieve customer credentials and knowledge. [Learn more about Passportal](https://www.capterra.com/p/187345/Passportal/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## SuperOps](https://www.capterra.com/p/235300/SuperOpsai/) [4.6 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews) Centralize and secure MSP docs with SuperOps. Boost efficiency and service quality with smart, integrated IT documentation tools. [Learn more about SuperOps](https://www.capterra.com/p/235300/SuperOpsai/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## Device42](https://www.capterra.com/p/144214/Device42/) [4.8 (59)](https://www.capterra.com/p/144214/Device42/reviews/) ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more! [Learn more about Device42](https://www.capterra.com/p/144214/Device42/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## HelpSpace](https://www.capterra.com/p/204466/HelpSpace/) [4.8 (30)](https://www.capterra.com/p/204466/HelpSpace/reviews/) Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations [Learn more about HelpSpace](https://www.capterra.com/p/204466/HelpSpace/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## ProProfs Knowledge Base](https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/) [4.7 (28)](https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/reviews/) ProProfs Knowledge Base can reduce your support tickets, boost internal knowledge management and improve team productivity.  [Learn more about ProProfs Knowledge Base](https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## BlueSpice](https://www.capterra.com/p/169097/BlueSpice-MediaWiki/) [4.3 (25)](https://www.capterra.com/p/169097/BlueSpice-MediaWiki/reviews/) BlueSpice, the enterprise distribution of the famous Wikipedia software MediaWiki, enables perfect IT documentation.  [Learn more about BlueSpice](https://www.capterra.com/p/169097/BlueSpice-MediaWiki/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## IT Portal](https://www.capterra.com/p/245765/IT-Portal/) [4.5 (22)](https://www.capterra.com/p/245765/IT-Portal/reviews/) Document management solution that enables businesses to organize all MSP data and passwords in a secure centralized platform. [Learn more about IT Portal](https://www.capterra.com/p/245765/IT-Portal/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## Faddom](https://www.capterra.com/p/201265/Faddom/) [4.9 (20)](https://www.capterra.com/p/201265/Faddom/reviews/) Auto-generate always-current IT documentation with live dependency maps. Replace Visio and Excel. [Learn more about Faddom](https://www.capterra.com/p/201265/Faddom/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## ClickHelp](https://www.capterra.com/p/163521/ClickHelp/) [4.7 (19)](https://www.capterra.com/p/163521/ClickHelp/reviews/) Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ... [Learn more about ClickHelp](https://www.capterra.com/p/163521/ClickHelp/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## USU Knowledge Management](https://www.capterra.com/p/144600/USU-Knowledge-Management/) [4.8 (18)](https://www.capterra.com/p/144600/USU-Knowledge-Management/reviews/) AI-powered knowledge management purpose-built for service use-cases. Central management of all data to support omni-channel service. [Learn more about USU Knowledge Management](https://www.capterra.com/p/144600/USU-Knowledge-Management/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## XIA Configuration](https://www.capterra.com/p/151631/XIA-Configuration-Server/) [4.6 (17)](https://www.capterra.com/p/151631/XIA-Configuration-Server/reviews/) IT documentation software that turns time-consuming, manual documentation work into an automated process that takes just seconds. [Learn more about XIA Configuration](https://www.capterra.com/p/151631/XIA-Configuration-Server/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## Liongard](https://www.capterra.com/p/187784/Liongard/) [4.6 (16)](https://www.capterra.com/p/187784/Liongard/reviews/) Liongard transforms IT systems’ data from a messy, hard-to-reach asset into a unified, actionable source of intelligence. [Learn more about Liongard](https://www.capterra.com/p/187784/Liongard/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## Virima](https://www.capterra.com/p/178220/Virima/) [4.6 (15)](https://www.capterra.com/p/178220/Virima/reviews/) Virima provides enterprises with a visual CMDB, hybrid discovery, ViVID Service Mapping, and work from anywhere IT Asset Management. [Learn more about Virima](https://www.capterra.com/p/178220/Virima/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## NetExplorer Workspace](https://www.capterra.com/p/183709/NetExplorer/) [4.8 (13)](https://www.capterra.com/p/183709/NetExplorer/#reviews) NetExplorer Workspace is the collaborative suite that combines sharing and effective collaboration to facilitate exchanges and teamwork [Learn more about NetExplorer Workspace](https://www.capterra.com/p/183709/NetExplorer/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## Universal Knowledge](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/) [4.6 (13)](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/#reviews) Flexible, configurable and competitively priced, KPSOL provides out of the box, multi use comprehensive knowledge management software. [Learn more about Universal Knowledge](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates [## HelpCenter.io](https://www.capterra.com/p/210978/HelpCenter-io/) [4.8 (11)](https://www.capterra.com/p/210978/HelpCenter-io/reviews/) Empower your customers for self-service and lower customer support costs with an AI-powered knowledge base and a smart widget. [Learn more about HelpCenter.io](https://www.capterra.com/p/210978/HelpCenter-io/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Process/Workflow Automation Search/Filter Templates Page 1 of 2 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (39) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Controls/Permissions AI Copilot Change Tracking Checklists Credential Management Documentation Management Drag & Drop Generative AI IT Asset Management IT Asset Tracking Knowledge Base Management Process/Workflow Automation Relationship Mapping Search/Filter Templates Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Logbook Software](https://www.capterra.com/logbook-software/)[IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/)[Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)[ITSM Software](https://www.capterra.com/itsm-software/)[Portal Software](https://www.capterra.com/portal-software/)[IT Service Software](https://www.capterra.com/it-service-software/)[Service Desk Software](https://www.capterra.com/service-desk-software/)[Issue Tracking Software](https://www.capterra.com/issue-tracking-software/) I'm looking for IT Documentation Software that is: [Free](https://www.capterra.com/it-documentation-software/s/free/)