--- title: "Best IT Documentation Software 2026 | Capterra" description: "Find the top IT Documentation software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/it-documentation-software/" page_type: "category" language: "en" --- # Best IT Documentation Software [Free](https://www.capterra.com/it-documentation-software/s/free/)[For Small Businesses](https://www.capterra.com/it-documentation-software/s/small-businesses/) [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Document360 is a documentation platform for creating, managing, and sharing IT documentation.  [Learn more about Document360](https://www.capterra.com/p/177031/Document360/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation 90% recommend this product [4.7 (300)](https://www.capterra.com/p/184229/NinjaOne/reviews/) NinjaOne Documentation allows IT teams to easily and securely document important information to ensure knowledge loss is minimized. [Learn more about NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation 91% recommend this product [## Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15781)](https://www.capterra.com/p/19319/JIRA/reviews/) Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. [Learn more about Jira](https://www.capterra.com/p/19319/JIRA/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Confluence](https://www.capterra.com/p/136446/Confluence/) [4.5 (3726)](https://www.capterra.com/p/136446/Confluence/reviews/) Confluence is the AI-powered workspace where knowledge drives impact. Keep notes, strategy docs, and IT documentation organized. [Learn more about Confluence](https://www.capterra.com/p/136446/Confluence/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## Freshservice](https://www.capterra.com/p/132997/Freshservice/) [4.5 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/) Centralize IT documentation and automate document workflows with Freshservice’s AI-powered knowledge and document management platform.  [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation 84% recommend this product [## IT Glue](https://www.capterra.com/p/170401/ITGlue/) [4.6 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) IT Glue is AI-powered IT documentation built for IT professionals. Track, find and know everything about your IT in one place. [Learn more about IT Glue](https://www.capterra.com/p/170401/ITGlue/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation 85% recommend this product [## M-Files](https://www.capterra.com/p/122215/M-Files/) [4.4 (277)](https://www.capterra.com/p/122215/M-Files/reviews/) M-Files is a cloud-based document management system that helps businesses handle knowledge work automation on a unified interface. [Learn more about M-Files](https://www.capterra.com/p/122215/M-Files/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## Nuclino](https://www.capterra.com/p/174926/Nuclino/) [4.7 (106)](https://www.capterra.com/p/174926/Nuclino/reviews/) Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects. [Learn more about Nuclino](https://www.capterra.com/p/174926/Nuclino/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation 84% recommend this product [## Device42, A Freshworks Company](https://www.capterra.com/p/144214/Device42/) [4.8 (91)](https://www.capterra.com/p/144214/Device42/reviews/) ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more! [Learn more about Device42, A Freshworks Company](https://www.capterra.com/p/144214/Device42/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## N-able Passportal](https://www.capterra.com/p/187345/Passportal/) [4.4 (89)](https://www.capterra.com/p/187345/Passportal/reviews/) Encrypted cloud-based, integrated, automated password protection to store, manage, and retrieve customer credentials and knowledge. [Learn more about N-able Passportal](https://www.capterra.com/p/187345/Passportal/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## FlowShare](https://www.capterra.com/p/202989/FlowShare/) [4.7 (38)](https://www.capterra.com/p/202989/FlowShare/reviews/) FlowShare is your AI-companion to document and train users on any company owned digital tool and process. [Learn more about FlowShare](https://www.capterra.com/p/202989/FlowShare/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## HelpSpace](https://www.capterra.com/p/204466/HelpSpace/) [4.8 (30)](https://www.capterra.com/p/204466/HelpSpace/reviews/) Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations [Learn more about HelpSpace](https://www.capterra.com/p/204466/HelpSpace/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## ProProfs Knowledge Base](https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/) [4.7 (29)](https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/reviews/) ProProfs Knowledge Base can reduce your support tickets, boost internal knowledge management and improve team productivity.  [Learn more about ProProfs Knowledge Base](https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## BlueSpice](https://www.capterra.com/p/169097/BlueSpice-MediaWiki/) [4.3 (27)](https://www.capterra.com/p/169097/BlueSpice-MediaWiki/reviews/) BlueSpice, the enterprise distribution of the famous Wikipedia software MediaWiki, enables perfect IT documentation.  [Learn more about BlueSpice](https://www.capterra.com/p/169097/BlueSpice-MediaWiki/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## IT Portal](https://www.capterra.com/p/245765/IT-Portal/) [4.5 (22)](https://www.capterra.com/p/245765/IT-Portal/reviews/) Document management solution that enables businesses to organize all MSP data and passwords in a secure centralized platform. [Learn more about IT Portal](https://www.capterra.com/p/245765/IT-Portal/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## ClickHelp](https://www.capterra.com/p/163521/ClickHelp/) [4.7 (19)](https://www.capterra.com/p/163521/ClickHelp/reviews/) Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ... [Learn more about ClickHelp](https://www.capterra.com/p/163521/ClickHelp/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## Liongard](https://www.capterra.com/p/187784/Liongard/) [4.6 (17)](https://www.capterra.com/p/187784/Liongard/reviews/) Liongard transforms IT systems’ data from a messy, hard-to-reach asset into a unified, actionable source of intelligence. [Learn more about Liongard](https://www.capterra.com/p/187784/Liongard/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## XIA Configuration](https://www.capterra.com/p/151631/XIA-Configuration-Server/) [4.6 (17)](https://www.capterra.com/p/151631/XIA-Configuration-Server/reviews/) IT documentation software that turns time-consuming, manual documentation work into an automated process that takes just seconds. [Learn more about XIA Configuration](https://www.capterra.com/p/151631/XIA-Configuration-Server/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## Voltn Workspace](https://www.capterra.com/p/183709/NetExplorer/) [4.8 (13)](https://www.capterra.com/p/183709/NetExplorer/#reviews) Enterprise file platform: the data that matters, in one place. Store, co-edit, sign, validate and track files with a full audit trail.  [Learn more about Voltn Workspace](https://www.capterra.com/p/183709/NetExplorer/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## Universal Knowledge](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/) [4.6 (13)](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/#reviews) Flexible, configurable and competitively priced, KPSOL provides out of the box, multi use comprehensive knowledge management software. [Learn more about Universal Knowledge](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## HelpCenter.io](https://www.capterra.com/p/210978/HelpCenter-io/) [4.8 (11)](https://www.capterra.com/p/210978/HelpCenter-io/reviews/) Empower your customers for self-service and lower customer support costs with an AI-powered knowledge base and a smart widget. [Learn more about HelpCenter.io](https://www.capterra.com/p/210978/HelpCenter-io/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## Sunrise ITSM](https://www.capterra.com/p/148707/IT-Service-Management/) [4.4 (10)](https://www.capterra.com/p/148707/IT-Service-Management/reviews/) Empowering service desk teams to deliver outstanding service and manage processes through our powerful service desk software. [Learn more about Sunrise ITSM](https://www.capterra.com/p/148707/IT-Service-Management/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## Bit](https://www.capterra.com/p/173364/Bit/) [5.0 (8)](https://www.capterra.com/p/173364/Bit/reviews/) All-in-one document collaboration & content management platform for teams to create, share and manage their content from one place.  [Learn more about Bit](https://www.capterra.com/p/173364/Bit/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## FNT Command Platform](https://www.capterra.com/p/232784/FNT-Command-Platform/) [4.1 (8)](https://www.capterra.com/p/232784/FNT-Command-Platform/reviews/) The FNT Command Platform enables efficient management of IT, telecommunication and data center infrastructures as a digital twin. [Learn more about FNT Command Platform](https://www.capterra.com/p/232784/FNT-Command-Platform/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation [## Docusnap](https://www.capterra.com/p/178238/Docusnap/) [4.7 (7)](https://www.capterra.com/p/178238/Docusnap/reviews/) Automated, agentless IT documentation with self-updating reports, network diagrams, and IT concepts for a current infrastructure view. [Learn more about Docusnap](https://www.capterra.com/p/178238/Docusnap/) IT Documentation features reviewers most value Access Controls/Permissions Credential Management Documentation Management Drag & Drop IT Asset Management Knowledge Base Management Search/Filter Templates Workflow Automation Page 1 of 2 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (55) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Controls/Permissions AI Copilot Change Tracking Checklists Credential Management Documentation Management Drag & Drop Generative AI IT Asset Management IT Asset Tracking Knowledge Base Management Relationship Mapping Search/Filter Templates Workflow Automation Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Logbook Software](https://www.capterra.com/logbook-software/)[IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/)[Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)[ITSM Software](https://www.capterra.com/itsm-software/)[Portal Software](https://www.capterra.com/portal-software/)[IT Service Software](https://www.capterra.com/it-service-software/)[Service Desk Software](https://www.capterra.com/service-desk-software/)[Issue Tracking Software](https://www.capterra.com/issue-tracking-software/) I'm looking for IT Documentation Software that is: [Free](https://www.capterra.com/it-documentation-software/s/free/)[For Small Businesses](https://www.capterra.com/it-documentation-software/s/small-businesses/)