# Best Forms Automation Software 2026 | Capterra

> Find the top Forms Automation software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/forms-automation-software

---

# Best Forms Automation Software

Last updated on April 29, 2026

How to find the right Forms Automation Software?

Learn more from our team about Forms Automation Software pricing features and benefits in our Forms Automation Buyers Guide

## What is forms automation software, and how do I choose the right one?

Researched by: [Sabrina Khoulalène](https://www.capterra.com/resources/author/sabrina-khoulalene/)and reviewed by: [Mathew Kerbis](https://www.capterra.com/resources/author/mathew-kerbis/)

Updated on April 29, 2026

Forms automation software or form filling software streamlines the process of creating, sharing, and storing forms electronically. 

Accountants, IT teams, and human resource departments are some of the most common forms automation software users, but organizations across a wide variety of industries, from healthcare to retail, use forms automation software for different needs. 

Typical forms automation software prices range from $17 per month for a basic system to $50 per month or more for an advanced one, and scales based on the number of forms, the amount of storage needed, or how many users are accessing the system.

When acquiring this type of tool, in addition to evaluating price, users should also ask vendors the following questions:

_How is the software priced?_

_Are forms mobile-friendly?_

_Does the software offer multilingual support?_

_What integrations with other software systems are available?_

For more information consult our [Forms Automation Buyers Guide](#buyers-guide-content)

[4.3 (144)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

Adobe Experience Manager Forms enables creation of smart, scalable, and secure forms that are easy for customers to fill out anywhere.  [Learn more about Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.7 (2852)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[Capterra Shortlist](https://www.capterra.com/forms-automation-software/shortlist/)

Jotform Enterprise: Automate form creation, customization, and analysis. Track responses, manage payments, and integrate with 150+ apps [Learn more about Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

84% recommend this product

[4.6 (149)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

[Capterra Shortlist](https://www.capterra.com/forms-automation-software/shortlist/)

Free online form builder with advanced capabilities that are sophisticated enough for power users, yet simple enough for beginners. [Learn more about Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

90% recommend this product

[5.0 (4)](https://www.capterra.com/p/10023807/PaperStream-Capture-Pro/#reviews)

PaperStream Capture Pro is an OCR solution that helps capture data, scan and process documents, create cleaner images, and more. [Learn more about PaperStream Capture Pro](https://www.capterra.com/p/10023807/PaperStream-Capture-Pro/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.9 (16)](https://www.capterra.com/p/268561/Visualogyx/reviews/)

VLX is a cloud-based platform that automates form-based workflows, enabling teams to conduct paperless inspections and audits. [Learn more about VLX](https://www.capterra.com/p/268561/Visualogyx/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.9 (24)](https://www.capterra.com/p/10018215/SurveyJS/reviews/)

[Capterra Shortlist](https://www.capterra.com/forms-automation-software/shortlist/)

Design and manage forms directly in your app — with full control over your users’ data, no external storage, and no usage limits. [Learn more about SurveyJS](https://www.capterra.com/p/10018215/SurveyJS/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.7 (953)](https://www.capterra.com/p/137289/Typeform/reviews/)

[Capterra Shortlist](https://www.capterra.com/forms-automation-software/shortlist/)

Automate follow-ups, send data to your tools, and trigger actions instantly so every response turns into meaningful next steps. [Learn more about Typeform](https://www.capterra.com/p/137289/Typeform/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

80% recommend this product

[5.0 (1)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/#reviews)

[Capterra Shortlist](https://www.capterra.com/forms-automation-software/shortlist/)

Automate your forms and field workflows. Build with AI, work offline, and sync data to 3,000+ platforms. [Learn more about Forms On Fire](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.7 (24)](https://www.capterra.com/p/157206/Dokmee-Capture-Scanning-Solution/reviews/)

Improving business processes with no per click charges or limitations sounds almost too good to be true, but with Dokmee Capture it is! [Learn more about Dokmee Capture](https://www.capterra.com/p/157206/Dokmee-Capture-Scanning-Solution/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.3 (12)](https://www.capterra.com/p/267692/Formstack-Platform/#reviews)

Formstack is a cloud-based form building software that streamlines data collection, integrates systems, and automates workflows. [Learn more about Formstack Suite](https://www.capterra.com/p/267692/Formstack-Platform/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.5 (99)](https://www.capterra.com/p/144453/FormAssembly/reviews/)

[Capterra Shortlist](https://www.capterra.com/forms-automation-software/shortlist/)

Automate data flow, eliminate busy work, and make cross-departmental collaboration a breeze [Learn more about FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[5.0 (3)](https://www.capterra.com/p/195496/EasySend/#reviews)

Digitize your forms and workflows with EasySend's no-code platform in a matter of days. [Learn more about EasySend](https://www.capterra.com/p/195496/EasySend/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.6 (352)](https://www.capterra.com/p/141080/iAuditor/reviews/)

SafetyCulture (iAuditor) is a mobile-first application that digitizes processes and streamlines your operations to get better everyday. [Learn more about SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

85% recommend this product

[4.8 (15)](https://www.capterra.com/p/250278/Business-Communications-Center/reviews/)

Eclipse provides customer communications software to produce enterprise-class e-forms and documents and labels. [Learn more about DocOrigin](https://www.capterra.com/p/250278/Business-Communications-Center/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.5 (52)](https://www.capterra.com/p/146542/Ease-Beacon/reviews/)

Ease.io’s cloud-based SaaS solution for manufacturers, EASE, digitally connects & automates critical plant floor work processes. [Learn more about Ease.io](https://www.capterra.com/p/146542/Ease-Beacon/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.5 (23)](https://www.capterra.com/p/266168/Headlessforms/reviews/)

Build high quality HTML forms in minutes. We have the Form Backend [Learn more about Headlessforms](https://www.capterra.com/p/266168/Headlessforms/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[5.0 (23)](https://www.capterra.com/p/197368/GW-Apps/reviews/)

Build secure, custom business apps fast—no coding needed. Automate workflows, approvals, and employee service requests. [Learn more about GW Apps](https://www.capterra.com/p/197368/GW-Apps/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.4 (208)](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/reviews/)

GoCanvas enables any businesses to replace inefficient paper forms with customizable mobile apps. No IT or coding required. [Learn more about GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.0 (121)](https://www.capterra.com/p/118892/Formstack/reviews/)

Formstack Forms is a no-code form builder that automates data collection, integrating with over 250 apps to ensure seamless data flow. [Learn more about Formstack Forms](https://www.capterra.com/p/118892/Formstack/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.7 (167)](https://www.capterra.com/p/151223/Appenate/reviews/)

Automate your forms and field workflows. Build with AI, work offline, and sync data to 3,000+ platforms. [Learn more about Appenate](https://www.capterra.com/p/151223/Appenate/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

85% recommend this product

[4.4 (5)](https://www.capterra.com/p/158261/FormsCenter/#reviews)

Customizable, electronic data capture to connect and track your business. [Learn more about FormsCenter](https://www.capterra.com/p/158261/FormsCenter/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.6 (24)](https://www.capterra.com/p/196081/airSlate/reviews/)

altaFlow generates custom docs with a click, integrates eSignatures, creates webforms, and more without coding. It’s the ultimate tool  [Learn more about altaFlow](https://www.capterra.com/p/196081/airSlate/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.6 (30)](https://www.capterra.com/p/10025371/Breely/#reviews)

Breely is your front desk solution. Automate customer interactions, from scheduling to engagement, so you can focus on your business. [Learn more about Breely](https://www.capterra.com/p/10025371/Breely/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[5.0 (23)](https://www.capterra.com/p/245903/Droplet/reviews/)

With our highly configurable workflow engine, you can define your process once and let it run on autopilot. [Learn more about Droplet](https://www.capterra.com/p/245903/Droplet/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

[4.6 (992)](https://www.capterra.com/p/162654/PDFfiller/reviews/)

Edit, collaborate, and eSign documents — all with one solution. [Learn more about pdfFiller](https://www.capterra.com/p/162654/PDFfiller/)

Forms Automation features reviewers most value

Access Controls/Permissions

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Electronic Signature

Forms Creation & Design

Forms Management

Process/Workflow Automation

81% recommend this product

Page 1 of 19

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Filter (470) Products:

Sort By:

Sponsored

* * *

Plan Type

Free Trial

Popular

85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

Free Version

Monthly Subscription

Annual Subscription

One-Time License

Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

Access Controls/Permissions

AI Copilot

Collaboration Tools

Customizable Forms

Customizable Templates

Data Import/Export

Drag & Drop

Electronic Signature

Forms Creation & Design

Forms Management

Full Text Search

Generative AI

Process/Workflow Automation

Third-Party Integrations

Version Control

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

Mobile iPad

Related Software Category:

[Business Process Management Software](https://www.capterra.com/business-process-management-software/)[Content Management Software](https://www.capterra.com/content-management-software/)[Contract Management Software](https://www.capterra.com/contract-management-software/)[Document Management Software](https://www.capterra.com/document-management-software/)[Survey Software](https://www.capterra.com/survey-software/)[PDF Editor Software](https://www.capterra.com/pdf-editor-software/)

Table of Contents

-   [Essential forms filling software buying information](#essential-forms-filling-software-buying-information)
-   [What are the most reviewed form filling software?](#what-are-the-most-reviewed-form-filling-software)
-   [What is forms automation software?](#what-is-forms-automation-software)
-   [Form filling software pricing](#form-filling-software-pricing)
-   [Forms automation software features rated by users](#forms-automation-software-features-rated-by-users)
-   [Top forms automation software benefits identified by users](#top-forms-automation-software-benefits-identified-by-users)
-   [Common challenges of form filling software identified by users](#common-challenges-of-form-filling-software-identified-by-users)
-   [What is forms automation software used for?](#what-is-forms-automation-software-used-for)
-   [Who uses forms automation software?](#who-uses-forms-automation-software)
-   [Common forms automation software integrations](#common-forms-automation-software-integrations)
-   [Recent trends in forms automation software](#recent-trends-in-forms-automation-software)

## Essential forms filling software buying information

Form filling software streamlines the process of creating, sharing, and storing forms electronically. Companies can create and customize nearly any kind of form, from invoices to incident reports, then store and track collected information in a single central database.

Accountants, IT teams, and HR departments are some of the most common forms automation software users, leveraging their system to create forms and capture important digital forms of data from employees, customers, and business partners. That being said, organizations across a wide variety of industries, from healthcare to retail, use forms automation software for various needs.

“What I love about this kind of software is the flexibility to create any kind of form, whether it's multiple choice or fill-in-the-blank,” says Mathew Kerbis\[[1](#sources)\], founder of Subscription Attorney LLC, which offers legal advice to small business owners and individual clients, and host of the Law for Kids Podcast. “It’s also very easy to use: it's a "set it and forget it" system when executed well.”

Most form filling software products are priced on a “per month” subscription basis, that scales based on the number of forms you have, the amount of storage you need, or how many users need access to the system. Typical prices range from $17 per month for a basic system to $50per month or more for an advanced one.\[[2](#sources)\]

Some products in the form filling software category offer a free version or trial, enabling the user to preview key features and judge whether the software is suited to their needs. It should be noted, however, that free versions or trials may have limitations. Free versions generally do not include all the software's features, and free trials have a limited duration. 

If you’re a first-time buyer of forms automation software, you should meet with relevant stakeholders to come up with important questions to bring to vendors—questions such as:

-   How is the software priced?
    
-   Are forms mobile-friendly?
    
-   Does the software offer multilingual support?
    
-   What integrations with other software systems are available?
    

## What are the most reviewed form filling software?

[Capterra Shortlist](https://www.capterra.com/forms-automation-software/shortlist/) identifies the top form filling software based on a proprietary blend of user ratings and popularity, helping small businesses efficiently find the most effective form automation tool for their needs.\[[3](#sources)\] Here are the five most-reviewed products in our Capterra Shortlist for this category:

**Product**

**Overall score**

**Popularity score**

**Ratings score**

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

99/100

50/50

49/50

[DocuSign](https://www.capterra.com/p/121506/Docusign/)

98/100

48/50

50/50

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

91/100

43/50

48/50

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

91/100

42/50

49/50

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

88/100

39/50

49/50

These rankings are determined by combining verified user ratings and publicly available web search popularity data: 

-   **Ratings score:** Relative score of the software based on ratings given by users on Capterra, normalized for number and recency of reviews.
    
-   **Popularity score:** Relative popularity of software based on web search trends and products’ web presence.
    

## What is forms automation software?

Forms automation software gives companies the ability to streamline form workflows. These solutions optimize form creation, printing, faxing, merging, security, and inbound/outbound form traffic. Companies can create and manage nearly any kind of form, and can track collected information. This software also offers a place for companies to store and access their forms in one centralized place.

If you want to save time or grow your business, it's a good investment, says Kerbis. “It allows you to automate processes and collect valuable data for improvement. Many firms most likely have access to these tools through platforms they are already using but might not realize it.”

Forms automation software serves different business functions in different sectors. Healthcare companies use this software to collect patient/visitor information, HR departments use it to collect employee feedback and other inputs, retailers use it to create invoices, and customer service teams use it to generate support tickets. The software can be purchased standalone, or as a feature set in a more comprehensive [document management system](https://www.capterra.com/document-management-software/). 

The kind of forms you would want to create depends on the business you are in, explains Kerbis: “For example, for lawyers, intake forms are crucial. They help with client onboarding and can be used to populate contracts or legal documents. Instead of phone calls, you can send forms for clients to fill out, streamlining data collection and integration.”

The global business process automation market, of which forms automation software is a part of, is projected to grow to $3.6 billion by 2027 according to Gartner.\[[4](#sources)\]

Capterra covers 598 different forms automation software products, with 9,911 reviews added in the last year.\[[5](#sources)\]

## Form filling software pricing

Most form filling software products are priced on a “per month” subscription basis, that scales based on the number of forms, the amount of storage needed, or how many users need access to the system. Typical prices range from $17/month for a basic system to $50/month and scales from there for an advanced one. 

There are free versions of form automation software on the market, but Kerbis advises businesses not to use those: “Using free versions means you're paying with your data, which isn't ideal for client information. Even if providers assure you they won't use your business data for training or other purposes, I wouldn’t take the risk, especially because you can easily find perfectly affordable paid solutions.”

-   Entry-level forms automation systems include the core functionality of form creation/design and file storage.
    
-   Advanced products that are priced higher typically add features such as electronic signature, autofill, and access controls.
    

First-time buyers should be aware that:

-   Setup, customization, and integration are common upfront costs.
    
-   Maintenance and customer support are common recurring costs.
    

## Forms automation software features rated by users

All forms automation software systems include form creation/design and file storage, and most have a variety of common features such as customizable forms, forms management, and third-party integrations.

### Core forms automation software features

-   **Form creation & design:** Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system. 90% rate this feature as critical or highly important.
    
-   **Process/workflow automation:** Streamline repetitive tasks through automated and predefined workflows. 77% rate this feature as critical or highly important.
    

### Common forms automation software features

-   **Customizable forms:** Customize forms to collect specific information. 93% rate this feature as critical or highly important.
    
-   **Forms management:** Store, manage and track all forms in a centralized location. 89% rate this feature as critical or highly important.
    
-   **Customizable templates**: Pre-designed layouts that can be customized to match preferences and requirements. 84% rate this feature as critical or highly important.
    
-   **Data import/export**: Import and export data to and from software applications. 80% rate this feature as critical or highly important.
    
-   **Access controls/permissions:** Define levels of authorization for access to specific forms. 78% rate this feature as critical or highly important.
    
-   **Electronic signature:** Enable users to digitally sign online forms. 73% rate this feature as critical or highly important.
    
-   **Collaboration tools:** Provides a channel for team members to share media files, communicate, and work together. 66% rate this feature as critical or highly important.
    

## Top forms automation software benefits identified by users

**Streamlines document management**: Users say that forms automation software facilitates not only document creation, but also document management, by digitizing business processes and providing rapid access to documentation from any location.

–Rhys J., electrical & electronic systems engineer, plastics: “This has allowed us to transfer to a system of digital forms that our staff can easily complete on phones or other devices, and freed up time for our administration team as they no longer have to file and track physical paper forms.”

**Makes team collaboration easier:** Users say forms automation system features like real time collaboration, collaborative sharing and reporting improve team collaboration and communication.

“A simple and quick way to get everything organized and documented to keep your team flowing day to day with ease.”

–Jeana D., director of administration, renewable & environment

**Improves business productivity:** Users say their forms automation system helps improve business productivity through its intuitiveness, its ability to centralize information in one place and the flexibility of the platform.

–Dennis M., head of software engineering, food production: “It helps free up time for our employees, thus increasing their productivity.”

**Making small businesses appear more professional:** Users praise their form filling software for its ability to create professional-looking forms that add legitimacy to their business.

“Incredibly easy to use and looks professional.”

–Jake L., founding director; health, wellness, and fitness

## Common challenges of form filling software identified by users

One of the challenges with form filling software users most frequently cite is usage limitations. Some products have limited ability to format designs or create workflows.

The second most cited challenge is issue resolution. Indeed, some glitches when submitting forms or uploading attachments have been noted. 

A third top cited issue more specific to forms automation software is payment management. Some products require the users to use a third-party application if they want to collect payments.

To avoid these challenges with your software, seek out product demos and reach out to advisors before making a purchase decision. 

When you’re talking to forms automation software vendors, you should ask a few questions to help ensure you don’t encounter the same issues:

-   To what payment providers does your forms automation software connect and how does it manage payment processes. 
-   What are the options for creating designs and workflows?
    
-   Is there a convenient way to report glitches?
    

Reading customer reviews, especially those dealing with these common challenges, can also prove useful to find the tool best suited to your needs.

In fact, customer reviews have become a decisive factor for many SME buyers (41%) when it comes to narrowing down their software shortlist. What's more, 83% say they make changes to their list after conducting such research.\[[6](#sources)\]

## What is forms automation software used for?

Analysis of our extensive form automation reviews highlight the most common use cases:

-   **Collaborating on form creation and management:** Forms automation software makes it possible for users to collaborate to optimize forms and align to goals.
    
-   **Collecting critical data and feedback:** Form filling software enables businesses to create forms, distribute them to important stakeholders, and analyze the data and feedback they collect.
    
-   **Obtaining document signatures:** Electronic signature functionality offered by forms automation software allows businesses to collect digital signatures on important documents, such as contracts or sales agreements.
    

## Who uses forms automation software?

Administrative, HR, marketing and IT & software development functions are some of the most common forms automation software users, leveraging the system to create forms and capture important data from employees, customers, and business partners. Different industries use forms automation software for specific uses, as well: Healthcare companies use it to collect patient/visitor information, for example.

Small businesses also use forms automation software for a variety of data gathering needs. Notes from our advisor calls reveal that 26% came from small businesses with one to 10 employees, while 15% were from corporations with 51 to 200 employees. Forms automation software could, therefore, be crucial for small businesses as it can help them save time and automate processes that could otherwise take up a lot of resources.

## Common forms automation software integrations

We analyzed our extensive reviews database and determined that the three categories that most often integrate with forms automation are:

-   [Email marketing](https://www.capterra.com/email-marketing-software/): The integration of email marketing software with forms automation software enables marketing teams to easily send out the forms they have created, in order to extend their contact list and propose personalized offers among other things.
    
-   [Website builder](https://www.capterra.com/website-builder-software/): The integration of website builder software with forms automation software enables site designers to include forms on landing pages in just a few clicks, enabling them to collect key data on visitors.
    
-   [CRM](https://www.capterra.com/customer-relationship-management-software/): The integration of CRM software with forms automation software enables sales representatives to create forms for their customers and centralize the information obtained in their CRM tool.
    

Users of forms automation software have an overall positive feeling about their integration capabilities and tend to praise the variety of possible integrations, compatibility with business-critical software and ease of execution.

Forms automation software can be deployed on the cloud or on-premise depending on the type of data you collect. The cloud option has a low upfront investment and offers ease of scalability, but your business data is hosted on a third-party server. If you’re using forms to collect sensitive information, such as medical and account details, this could be a cause for concern. In such cases, on-premise deployment may be preferable as your data is stored on in-house servers. 

## Recent trends in forms automation software

**Generative AI makes form creation even easier:** Forms automation vendors are increasingly leveraging generative AI so clients can create custom forms using simple prompts and with little manual effort. Gartner predicts that, by 2025, 60% of business process automation vendors will offer process modeling driven by GenAI to reduce process development times.\[[3](#sources)\]

**Graphic-rich forms enhance the user experience:** Forms automation solutions have introduced rich graphical elements, such as interactive content, animations, and visual charts into their platforms. These elements help businesses design graphic-rich forms instead of text-heavy forms to enhance the user experience and reduce the rate of abandonment.

Sources

1.  [Mathew Kerbis](https://www.linkedin.com/in/kerbisverse/), LinkedIn
    
2.  **Capterra software pricing data:** Only products with publicly available pricing information and qualified software products within the category, as of January 2024, are included in the pricing analysis. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
3.  **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. We featured the products with the most reviews at the time of Capterra Shortlist publication. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
4.  [Market Guide for Business Process Automation Tools](https://www.gartner.com/doc/4862731), Gartner
    
5.  **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past year as of the production date. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
6.  **Capterra 2025 Tech Trends Survey:** The 2025 Tech Trends Survey was conducted online in August 2024 to understand the timeline, organizational challenges, adoption & budget, vendor research behaviors, ROI expectations, and satisfaction levels for software buyers. [**Read the complete methodology**](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    

## 2026 Capterra Shortlist for Forms Automation

### Get to a better list with verified ratings & reviews

Capterra Shortlist charts the highest-rated and most popular software products. Explore, save your progress, and share with colleagues. Want to learn more? [Read full scoring methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)

[

](https://www.capterra.com/p/176571/Google-Forms/)

## [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[

4.7 (11,396)](https://www.capterra.com/p/176571/Google-Forms/reviews/)[View all reviews](https://www.capterra.com/p/176571/Google-Forms/reviews/)

[View Profile](https://www.capterra.com/p/176571/Google-Forms/)Add to compare

Google Forms lets users create surveys and collect data using customizable templates within Google Workspace.

Overall Score

97/100

Popularity48/50

Rating49/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.4

Features

4.4

Value for Money

4.8

Paid plans start at

Not provided by the vendor

Category features

9/15

Pros and Cons

BB

Bree B

Education Management, 201 - 500 employeesUsed the software for: 1-2 years.

“It’s a reliable and practical tool that simplifies data collection and communication across multiple schools. While it lacks some design flexibility, its functionality, ease of use, and scalability across a large system make it an essential tool for day-to-day operations.“

April 8, 2026

BB

Bree B

Education Management, 201 - 500 employeesUsed the software for: 1-2 years.

“Design options for headers, colors, and overall branding are fairly limited, which can make forms feel less personalized or aligned with an organization’s identity.“

April 8, 2026

[Read all 11,396 reviews→](https://www.capterra.com/p/176571/Google-Forms/reviews/)

[

](https://www.capterra.com/p/158456/JotForm-4-0/)

## [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

[

4.7 (2,852)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)[View all reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[Visit Website](https://www.capterra.com/ppc/clicks/collect/CA/directory/8524c78d-8729-4774-9b19-a6d200b4cae0/destination?country=US&language=en&specificLocation=sem-shortlist-tp-upgraded-visit-website-button&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1tb3o3dnd5NjctZzJkbS52ZXJjZWwuYXBwL2Zvcm1zLWF1dG9tYXRpb24tc29mdHdhcmUv&categoryId=5b6c0e95-ff79-4bdc-a7f0-090fcdb42a15&listingPosition=2)Add to compare

Jotform Enterprise: Automate form creation, customization, and analysis. Track responses, manage payments, and integrate with 150+ apps

Overall Score

95/100

Popularity46/50

Rating49/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.5

Features

4.6

Value for Money

4.5

Paid plans start at

$39.00Flat Rate, Per Month

Free Trial

Free Version

Category features

6/15

Pros and Cons

BL

Ben L

Health, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years.

“It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized.“

April 22, 2026

Ashley B

Information Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms.“

April 7, 2026

[Read all 2,852 reviews→](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[

](https://www.capterra.com/p/253516/SurveyMonkey/)

## [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

[

4.6 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)[View all reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

[View Profile](https://www.capterra.com/p/253516/SurveyMonkey/)Add to compare

Start quickly with AI-powered forms, automate and easily manage, track & act on form responses with SurveyMonkey's dynamic form builder

Overall Score

89/100

Popularity42/50

Rating47/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.3

Features

4.5

Value for Money

4.4

Paid plans start at

$30.00Per User, Per Month

Free Trial

Free Version

Category features

9/15

Pros and Cons

Meshv P

Information Technology and Services, 51 - 200 employeesUsed the software for: I used a free trial.

“The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights.“

April 3, 2026

Dre' H

Non-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format.“

March 19, 2026

[Read all 10,438 reviews→](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

[

](https://www.capterra.com/p/246649/Microsoft-Forms/)

## [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

[

4.6 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)[View all reviews](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

[View Profile](https://www.capterra.com/p/246649/Microsoft-Forms/)Add to compare

A cloud-based data collection application that helps organizations collect feedback information in real-time through forms and surveys.

Overall Score

86/100

Popularity38/50

Rating48/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.3

Features

4.3

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category features

4/15

Pros and Cons

AJ G

Hospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years.

“The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored to simplistic form design.“

April 8, 2026

EF

ENAMUL KARIM F

Civil Engineering, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures.“

November 24, 2025

[Read all 323 reviews→](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

[

](https://www.capterra.com/p/137289/Typeform/)

## [Typeform](https://www.capterra.com/p/137289/Typeform/)

[

4.7 (953)](https://www.capterra.com/p/137289/Typeform/reviews/)[View all reviews](https://www.capterra.com/p/137289/Typeform/reviews/)

[Visit Website](https://www.capterra.com/ppc/clicks/collect/CA/directory/9bec51c0-c7fe-4a52-ace0-a6d200b72eb6/destination?country=US&language=en&specificLocation=sem-shortlist-tp-upgraded-visit-website-button&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1tb3o3dnd5NjctZzJkbS52ZXJjZWwuYXBwL2Zvcm1zLWF1dG9tYXRpb24tc29mdHdhcmUv&categoryId=5b6c0e95-ff79-4bdc-a7f0-090fcdb42a15&listingPosition=5)Add to compare

Automate follow-ups, send data to your tools, and trigger actions instantly so every response turns into meaningful next steps.

Overall Score

86/100

Popularity38/50

Rating48/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.4

Features

4.5

Value for Money

4.2

Paid plans start at

$39.00Flat Rate, Per Month

Free Trial

Free Version

Category features

9/15

Pros and Cons

Tracie B

Non-Profit Organization Management, Self-employedUsed the software for: Less than 6 months.

“Type form is a decent platform for creating surveys and polls for audience members but requires a paid plan for use of the actual useful features they offer.“

March 6, 2026

Pd

Patricia d

Leisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years.

“In particular, the inability to place two questions on the same screen makes some flows feel less streamlined than they could be.“

April 21, 2026

[Read all 953 reviews→](https://www.capterra.com/p/137289/Typeform/reviews/)

[

](https://www.capterra.com/p/131735/PandaDoc/)

## [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

[

4.5 (1,244)](https://www.capterra.com/p/131735/PandaDoc/reviews/)[View all reviews](https://www.capterra.com/p/131735/PandaDoc/reviews/)

[View Profile](https://www.capterra.com/p/131735/PandaDoc/)Add to compare

PandaDoc is an all-in-one tool to create, edit, send, track, and eSign Forms and other business documents quickly and easily.

Overall Score

85/100

Popularity37/50

Rating48/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.3

Features

4.3

Value for Money

4.2

Paid plans start at

$19.00Per User, Per Month

Free Trial

Free Version

Category features

11/15

Pros and Cons

AM

Ashley M

E-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“At the time support was great when we initially started - creating documents and having the ability to send documents in bulk“

November 19, 2025

VH

Vontavius H

Real Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“What I don’t like about panda Doki is there sometimes clients find the interface a bit difficult to use in comparison to DocuSign as far as the field arrangements as well as the walk-through screens.“

November 25, 2025

[Read all 1,244 reviews→](https://www.capterra.com/p/131735/PandaDoc/reviews/)

[

](https://www.capterra.com/p/138990/Cognito-Forms/)

## [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)

[

4.6 (149)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)[View all reviews](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

[Visit Website](https://www.capterra.com/ppc/clicks/collect/CA/directory/8f55cfff-51a6-4e7d-ba74-a6d200b3499a/destination?country=US&language=en&specificLocation=sem-shortlist-tp-upgraded-visit-website-button&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1tb3o3dnd5NjctZzJkbS52ZXJjZWwuYXBwL2Zvcm1zLWF1dG9tYXRpb24tc29mdHdhcmUv&categoryId=5b6c0e95-ff79-4bdc-a7f0-090fcdb42a15&listingPosition=7)Add to compare

Free online form builder with advanced capabilities that are sophisticated enough for power users, yet simple enough for beginners.

Overall Score

80/100

Popularity31/50

Rating49/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.4

Features

4.5

Value for Money

4.7

Paid plans start at

$19.00Per User, Per Month

Free Trial

Free Version

Category features

12/15

Pros and Cons

JC

Julie C

Health, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“It helps us adhere to GDPR Guidelines, keeps the data in one space, confidential, and easily disseminates data automatically via email for efficient use.“

April 17, 2026

JS

Jessica S

E-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“My cons for cognito forms are that there is not yet an appointment scheduling option.“

April 18, 2026

[Read all 149 reviews→](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

[

](https://www.capterra.com/p/227463/Zoho-Forms/)

## [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)

[

4.5 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)[View all reviews](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

[View Profile](https://www.capterra.com/p/227463/Zoho-Forms/)Add to compare

Tool that helps build forms using drag-and-drop builder, gather actionable data, integrate with other apps, and automate workflows.

Overall Score

76/100

Popularity27/50

Rating49/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.3

Features

4.4

Value for Money

4.5

Paid plans start at

$12.00Flat Rate, Per Month

Free Trial

Free Version

Category features

13/15

Pros and Cons

GS

Giacomo S

Restaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“Availability of reliable customer support services and seamless integration of the software with CRM.“

January 10, 2026

ML

Monica L

Information Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Sometimes the form takes too long to load or save, which can be frustrating when I want to finish fast.“

May 25, 2025

[Read all 147 reviews→](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

[

](https://www.capterra.com/p/235640/Formaloo/)

## [Formaloo](https://www.capterra.com/p/235640/Formaloo/)

[

4.7 (261)](https://www.capterra.com/p/235640/Formaloo/reviews/)[View all reviews](https://www.capterra.com/p/235640/Formaloo/reviews/)

[View Profile](https://www.capterra.com/p/235640/Formaloo/)Add to compare

Create beautiful forms, smart docs, e‑signatures, and automate approvals, all powered by AI, with unlimited responses, free forever.

Overall Score

75/100

Popularity26/50

Rating49/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.7

Paid plans start at

Not provided by the vendor

Category features

12/15

Pros and Cons

Karina M

Computer Software, Self-employedUsed the software for: I used a free trial.

“The platform offers an incredibly intuitive drag-and-drop interface that makes building professional forms and surveys accessible without any coding knowledge.“

April 23, 2026

Karina M

Computer Software, Self-employedUsed the software for: I used a free trial.

“Additionally, the mobile application interface occasionally feels less fluid than the desktop version when managing large data sets.“

April 23, 2026

[Read all 261 reviews→](https://www.capterra.com/p/235640/Formaloo/reviews/)

[

](https://www.capterra.com/p/10015804/Youform/)

## [Youform](https://www.capterra.com/p/10015804/Youform/)

[

5.0 (55)](https://www.capterra.com/p/10015804/Youform/reviews/)[View all reviews](https://www.capterra.com/p/10015804/Youform/reviews/)

[View Profile](https://www.capterra.com/p/10015804/Youform/)Add to compare

Youform is a form builder for collecting leads, surveys, and feedback using a drag-and-drop interface and responsive forms.

Overall Score

74/100

Popularity24/50

Rating50/50

Review Breakdown

Ease of Use

5.0

Customer Service

4.9

Features

4.6

Value for Money

5.0

Paid plans start at

Not provided by the vendor

Category features

9/15

Pros and Cons

Dennis N

Automotive, 501 - 1,000 employeesUsed the software for: I used a free trial.

“Their customer support is also really good. If I ever have a question that isn’t answered in the help docs, I can actually talk to someone on their team and they respond super fast.“

March 10, 2026

George S

Consumer Goods, 51 - 200 employeesUsed the software for: Less than 6 months.

“Because of the logic in my typeform, the automatic converter didn't work.“

March 11, 2026

[Read all 55 reviews→](https://www.capterra.com/p/10015804/Youform/reviews/)

[

](https://www.capterra.com/p/122770/123ContactForm/)

## [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)

[

4.4 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/)[View all reviews](https://www.capterra.com/p/122770/123ContactForm/reviews/)

[View Profile](https://www.capterra.com/p/122770/123ContactForm/)Add to compare

123FormBuilder is an easy-to-use forms automation platform that allows users to create custom online forms quickly.

Overall Score

72/100

Popularity24/50

Rating48/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.1

Features

4.2

Value for Money

4.1

Paid plans start at

$37.00Per User, Per Month

Free Trial

Free Version

Category features

11/15

Pros and Cons

JB

Jonathan B

Non-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“It has been very helpful when it comes to security since you can customize who the results go to for the form.“

December 10, 2025

Rian M

Marketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial.

“I hate that they're are outdated UI in some areas of the website.“

May 10, 2025

[Read all 175 reviews→](https://www.capterra.com/p/122770/123ContactForm/reviews/)

[

](https://www.capterra.com/p/144453/FormAssembly/)

## [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)

[

4.5 (99)](https://www.capterra.com/p/144453/FormAssembly/reviews/)[View all reviews](https://www.capterra.com/p/144453/FormAssembly/reviews/)

[Visit Website](https://www.capterra.com/ppc/clicks/collect/CA/directory/97cad9fb-9aa3-4bf8-9710-a6d200b41ffd/destination?country=US&language=en&specificLocation=sem-shortlist-tp-upgraded-visit-website-button&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1tb3o3dnd5NjctZzJkbS52ZXJjZWwuYXBwL2Zvcm1zLWF1dG9tYXRpb24tc29mdHdhcmUv&categoryId=5b6c0e95-ff79-4bdc-a7f0-090fcdb42a15&listingPosition=12)Add to compare

Automate data flow, eliminate busy work, and make cross-departmental collaboration a breeze

Overall Score

72/100

Popularity24/50

Rating48/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.4

Features

4.5

Value for Money

4.4

Paid plans start at

Not provided by the vendor

Category features

12/15

Pros and Cons

Rick H

Insurance, 201 - 500 employeesUsed the software for: More than 2 years.

“I was worried when security concerns forced our organization to change online form building platform, but thank goodness that happened because Form Assembly is by far the best and easiest platform in the market.“

March 27, 2026

TK

Tracey K

E-Learning, 501 - 1,000 employeesUsed the software for: More than 2 years.

“This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in providing an acceptable experience for our customers.“

March 19, 2026

[Read all 99 reviews→](https://www.capterra.com/p/144453/FormAssembly/reviews/)

[

](https://www.capterra.com/p/175482/Formidable-Forms/)

## [Formidable Forms](https://www.capterra.com/p/175482/Formidable-Forms/)

[

4.8 (115)](https://www.capterra.com/p/175482/Formidable-Forms/reviews/)[View all reviews](https://www.capterra.com/p/175482/Formidable-Forms/reviews/)

[View Profile](https://www.capterra.com/p/175482/Formidable-Forms/)Add to compare

Take on bigger projects, earn more clients and grow your business with an application and form builder that makes you look like a hero

Overall Score

72/100

Popularity23/50

Rating49/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.7

Value for Money

4.7

Paid plans start at

$79.00Flat Rate, Per Year

Free Trial

Free Version

Category features

12/15

Pros and Cons

Bill H

Marketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“I have tried others, but Formidable Forms simply makes launching form-based functions highly intuitive... especially for non-techies like me.“

February 16, 2026

Babatunde O

Marketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years.

“Spam submissions were a lot while I used formidable forms so it's important to setup captchas otherwise there will be lots of spam submissions.“

April 24, 2025

[Read all 115 reviews→](https://www.capterra.com/p/175482/Formidable-Forms/reviews/)

[

](https://www.capterra.com/p/135004/Process-Street/)

## [Process Street](https://www.capterra.com/p/135004/Process-Street/)

[

4.7 (650)](https://www.capterra.com/p/135004/Process-Street/reviews/)[View all reviews](https://www.capterra.com/p/135004/Process-Street/reviews/)

[View Profile](https://www.capterra.com/p/135004/Process-Street/)Add to compare

Process Street is a Forms Automation platform that uses AI to capture data, trigger workflows, and enforce policy in real time

Overall Score

72/100

Popularity24/50

Rating48/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.5

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category features

10/15

Pros and Cons

SN

Soumya N

Financial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations.“

March 5, 2026

DG

Danielle G

Insurance, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then complete with my name attached, and the layout of the page is too skinny of a column.“

February 20, 2026

[Read all 650 reviews→](https://www.capterra.com/p/135004/Process-Street/reviews/)

[

](https://www.capterra.com/p/161845/Square-9/)

## [Square 9](https://www.capterra.com/p/161845/Square-9/)

[

4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)[View all reviews](https://www.capterra.com/p/161845/Square-9/reviews/)

[View Profile](https://www.capterra.com/p/161845/Square-9/)Add to compare

Collect information with intuitive web forms that eliminate repetitive processes, securely store your data, and improve visibility.

Overall Score

72/100

Popularity24/50

Rating48/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.4

Features

4.4

Value for Money

4.3

Paid plans start at

$50.00Per User, Per Month

Free Trial

Free Version

Category features

12/15

Pros and Cons

Patricia M

Events Services, 2 - 10 employeesUsed the software for: 6-12 months.

“I love Square 9 software as I can prepare all my documents without any issues. Plus if I am out of office I can still sign urgent documents“

January 26, 2026

AM

Ar-jay Angelo M

Food & Beverages, 201 - 500 employeesUsed the software for: 1-2 years.

“The user interface feels a bit outdated, and the initial configuration process can be time-consuming.“

May 13, 2025

[Read all 141 reviews→](https://www.capterra.com/p/161845/Square-9/reviews/)

[

](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/)

## [Forms On Fire](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/)

[

5.0 (1)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/)[View all reviews](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/)

[Visit Website](https://www.capterra.com/ppc/clicks/collect/CA/directory/0eb35028-79c9-4c83-8a2f-a6d200b41ffd/destination?country=US&language=en&specificLocation=sem-shortlist-tp-upgraded-visit-website-button&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1tb3o3dnd5NjctZzJkbS52ZXJjZWwuYXBwL2Zvcm1zLWF1dG9tYXRpb24tc29mdHdhcmUv&categoryId=5b6c0e95-ff79-4bdc-a7f0-090fcdb42a15&listingPosition=16)Add to compare

Automate your forms and field workflows. Build with AI, work offline, and sync data to 3,000+ platforms.

Overall Score

71/100

Popularity22/50

Rating49/50

Review Breakdown

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Paid plans start at

$20.00Per User, Per Month

Free Trial

Free Version

Category features

10/15

Pros and Cons

No Review Data

This product does not have any reviews

[

](https://www.capterra.com/p/10018215/SurveyJS/)

## [SurveyJS](https://www.capterra.com/p/10018215/SurveyJS/)

[

4.9 (24)](https://www.capterra.com/p/10018215/SurveyJS/reviews/)[View all reviews](https://www.capterra.com/p/10018215/SurveyJS/reviews/)

[Visit Website](https://www.capterra.com/ppc/clicks/collect/CA/directory/93805969-80c2-4a34-bbf6-89e72208dc4f/destination?country=US&language=en&specificLocation=sem-shortlist-tp-upgraded-visit-website-button&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1tb3o3dnd5NjctZzJkbS52ZXJjZWwuYXBwL2Zvcm1zLWF1dG9tYXRpb24tc29mdHdhcmUv&categoryId=5b6c0e95-ff79-4bdc-a7f0-090fcdb42a15&listingPosition=17)Add to compare

Design and manage forms directly in your app — with full control over your users’ data, no external storage, and no usage limits.

Overall Score

71/100

Popularity22/50

Rating49/50

Review Breakdown

Ease of Use

4.5

Customer Service

5.0

Features

4.6

Value for Money

4.8

Paid plans start at

€499.00Other, One Time

Free Trial

Free Version

Category features

13/15

Pros and Cons

BH

Benjamin H

Market Research, 2 - 10 employeesUsed the software for: 6-12 months.

“On top of that, the customer support is very responsive, helpful, and consistently goes above expectations.“

March 18, 2026

VB

Vytas B

Information Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“Customization can be difficult, particularly when complex logic is required.“

July 15, 2024

[Read all 24 reviews→](https://www.capterra.com/p/10018215/SurveyJS/reviews/)

[

](https://www.capterra.com/p/228860/PlatoForms/)

## [PlatoForms](https://www.capterra.com/p/228860/PlatoForms/)

[

4.6 (87)](https://www.capterra.com/p/228860/PlatoForms/reviews/)[View all reviews](https://www.capterra.com/p/228860/PlatoForms/reviews/)

[View Profile](https://www.capterra.com/p/228860/PlatoForms/)Add to compare

PlatoForms converts PDFs to web forms, simplifying PDF form creation management for businesses.

Overall Score

69/100

Popularity21/50

Rating48/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.4

Features

4.5

Value for Money

4.4

Paid plans start at

$12.00Flat Rate, Per Month

Free Trial

Free Version

Category features

13/15

Pros and Cons

AJ

Aaron J

Telecommunications, 10,001+ employeesUsed the software for: I used a free trial.

“I needed to use it to edit a PDF and it helped me do so“

August 20, 2024

SL

Steve L

Real Estate, 2 - 10 employeesUsed the software for: 1-2 years.

“Does not have automatic date/time for webforms“

August 16, 2024

[Read all 87 reviews→](https://www.capterra.com/p/228860/PlatoForms/reviews/)

Most Popular

Popularity Score

Popular

Highly Rated

Ratings Score

Highest Rated

To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.

Date published:January 5, 2026