--- title: "Best Free Customer Success Software Solutions 2026 | Capterra" description: "Find and compare the 2026 best free Customer Success software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours." source_url: "https://www.capterra.com/customer-success-software/s/free/" page_type: "subcategory" language: "en" --- # Best Customer Success Software for free [4.4 (193)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Act early on renewals and growth. Health scores and a customer success workspace help your team keep customers and grow accounts. [Learn more about HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics [## Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) [4.5 (3494)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics 81% recommend this product [## Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) [4.5 (2216)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics 84% recommend this product [## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) [4.1 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. [Learn more about Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics [## Zight](https://www.capterra.com/p/154298/CloudApp/) [4.6 (185)](https://www.capterra.com/p/154298/CloudApp/reviews/) Share information faster with visual context. Create, annotate, and share screenshots, videos, screen recordings, GIFs. [Learn more about Zight](https://www.capterra.com/p/154298/CloudApp/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics 83% recommend this product [## Vectera](https://www.capterra.com/p/176498/Vectera/) [4.8 (106)](https://www.capterra.com/p/176498/Vectera/reviews/) The better way to meet customers online Vectera is the easy way to schedule appointments and conduct secure video meetings. [Learn more about Vectera](https://www.capterra.com/p/176498/Vectera/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics 100% recommend this product [## Aligned](https://www.capterra.com/p/265841/Aligned/) [4.9 (47)](https://www.capterra.com/p/265841/Aligned/reviews/) Build personalized workspaces for each deal, uncover blindspots and win more deals.  [Learn more about Aligned](https://www.capterra.com/p/265841/Aligned/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics [## Chaty](https://www.capterra.com/p/244582/Chaty/) [5.0 (41)](https://www.capterra.com/p/244582/Chaty/reviews/) Chaty is designed to help employees connect with customers on various messaging applications like WhatsApp, Facebook Messenger & more. [Learn more about Chaty](https://www.capterra.com/p/244582/Chaty/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics [## Email Meter](https://www.capterra.com/p/182763/Email-Meter-Enterprise/) [4.7 (23)](https://www.capterra.com/p/182763/Email-Meter-Enterprise/reviews/) Custom analytics dashboard for Customer Success to monitor and analyze email response times, SLAs and more! [Learn more about Email Meter](https://www.capterra.com/p/182763/Email-Meter-Enterprise/) Customer Success features reviewers most value Activity Dashboard Activity Tracking Collaboration Tools Customer Engagement Health Score Onboarding Reporting/Analytics Task Management Usage Tracking/Analytics ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (45) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Account Alerts Account Management Activity Dashboard Activity Tracking AI Copilot Collaboration Tools Customer Engagement Generative AI Health Score NPS of Customers Onboarding Reporting/Analytics Revenue Management Task Management Usage Tracking/Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Journey Mapping Tools Software](https://www.capterra.com/customer-journey-mapping-tools-software/)[Customer Retention Software](https://www.capterra.com/customer-retention-software/)[CRM Software](https://www.capterra.com/customer-relationship-management-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Contact Management Software](https://www.capterra.com/contact-management-software/)[Client Onboarding Software](https://www.capterra.com/client-onboarding-software/) I'm looking for Customer Success Software that is: [For Small Businesses](https://www.capterra.com/customer-success-software/s/small-businesses/)