# CRM Software with AI Copilot 2026 | Capterra

> Explore the top CRM software with AI Copilot in 2026. Compare verified user ratings and reviews to discover the perfect fit for your business size, needs, and industry.

Source: https://www.capterra.com/customer-relationship-management-software/features/721-virtual-assistant

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# Best CRM Software with AI Copilot

For more information consult our [CRM Buyers Guide](#buyers-guide-content)

[4.7 (460)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/shortlist/)

monday CRM enables revenue teams to improve efficiency at every stage of the customer journey. [Learn more about monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

85% recommend this product

[4.3 (6970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/shortlist/)

Zoho CRM is an AI-powered sales CRM that empowers SMBs & enterprises of all sizes with a 360º customer relationship management solution [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

[4.5 (3045)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/shortlist/)

Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close.  [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

81% recommend this product

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[## Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

[4.4 (4077)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Zendesk Sell is sales CRM software that helps you close more deals. [Learn more about Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

[## Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

[## Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

[4.2 (529)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/)

Customer relationship management solution that helps businesses with email marketing, loyalty management, and customer data management. [Learn more about Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

[## Quickbase](https://www.capterra.com/p/157262/QuickBase/)

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Improve your team's accountability and productivity with flexible CRM that matches your sales process exactly. [Learn more about Quickbase](https://www.capterra.com/p/157262/QuickBase/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

[## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/shortlist/)

Manage & grow your business with one app that does It all. Goodbye endless phone calls, so-long paperwork, hello client loyalty! [Learn more about vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

[## Front](https://www.capterra.com/p/132901/Front/)

[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Front brings the "relationship" back into Customer Relationship Management. Discover why 8,000+ businesses trust Front. [Learn more about Front](https://www.capterra.com/p/132901/Front/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

81% recommend this product

[## Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Acumatica CRM streamlines Contact Management, Lead Capture, Sales Pipeline, Task Management, and offers powerful Analytics. [Learn more about Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

CRM features reviewers most value

Contact Management

Data Import/Export

Email Management

Lead Capture

Lead Management

Reporting/Analytics

Sales Pipeline Management

Task Management

Workflow Management

## Top-rated software of 2026

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85% of professionals opt for a 30-day trial before the software purchase

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Key Features

All key features

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We have selected the most important and critical features as defined by Capterra user reviews

Activity Dashboard

AI Copilot

Alerts/Notifications

Contact Management

Customizable Fields

Data Import/Export

Document Storage

Email Management

Forecasting

Generative AI

Interaction Tracking

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Marketing Automation

Mobile Access

Quotes/Estimates

Referral Tracking

Reporting/Analytics

Sales Pipeline Management

Segmentation

Task Management

Territory Management

Workflow Management

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

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On-Premise Linux

Desktop Chromebook

Mobile Android

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