# CRM Software with Generative AI 2026 | Capterra > Explore the top CRM software with Generative AI in 2026. Compare verified user ratings and reviews to discover the perfect fit for your business size, needs, and industry. Source: https://www.capterra.com/customer-relationship-management-software/features/2098-ai-content-creation --- # Best CRM Software with Generative AI For more information consult our [CRM Buyers Guide](#buyers-guide-content) [4.7 (460)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/shortlist/) monday CRM enables revenue teams to improve efficiency at every stage of the customer journey. [Learn more about monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 85% recommend this product [4.3 (6970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/shortlist/) Zoho CRM is an AI-powered sales CRM that empowers SMBs & enterprises of all sizes with a 360º customer relationship management solution [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/shortlist/) Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.5 (3045)](https://www.capterra.com/p/132666/Pipedrive/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/shortlist/) Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close.  [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 81% recommend this product [4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) New Era of CRM: Built on AI. Ready to act. [Learn more about Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 90% recommend this product [4.5 (167)](https://www.capterra.com/p/124041/Capsule/reviews/) Capsule is a CRM solution that helps businesses stay organized, know more about their customers & build better relationships. [Learn more about Capsule](https://www.capterra.com/p/124041/Capsule/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 84% recommend this product [## Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17587)](https://www.capterra.com/p/110228/MailChimp/reviews/) Mailchimp: the #1 email marketing platform with 11M+ users worldwide, offering AI-powered insights & content creation tools. [Learn more about Mailchimp](https://www.capterra.com/p/110228/MailChimp/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management [## ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. [Learn more about ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management [## Airtable](https://www.capterra.com/p/146652/Airtable/) [4.6 (2227)](https://www.capterra.com/p/146652/Airtable/reviews/) Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required. [Learn more about Airtable](https://www.capterra.com/p/146652/Airtable/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 81% recommend this product [## Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [4.2 (529)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Customer relationship management solution that helps businesses with email marketing, loyalty management, and customer data management. [Learn more about Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (107) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Alerts/Notifications Contact Management Customizable Fields Data Import/Export Document Storage Email Management Forecasting Generative AI Interaction Tracking Lead Capture Lead Generation Lead Management Lead Qualification Marketing Automation Mobile Access Quotes/Estimates Referral Tracking Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Contact Management Software](https://www.capterra.com/contact-management-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Customer Success Software](https://www.capterra.com/customer-success-software/)[Client Onboarding Software](https://www.capterra.com/client-onboarding-software/)[Customer Journey Mapping Tools Software](https://www.capterra.com/customer-journey-mapping-tools-software/)[Customer Retention Software](https://www.capterra.com/customer-retention-software/) I'm looking for CRM Software that is: [Free](https://www.capterra.com/customer-relationship-management-software/s/free/)[For Mac](https://www.capterra.com/customer-relationship-management-software/s/mac/)[For Small Businesses](https://www.capterra.com/customer-relationship-management-software/s/small-businesses/)