# Best Contract Management Software 2026 | Capterra

> Find the top Contract Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/contract-management-software

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# Best Contract Management Software

Last updated on March 27, 2026

How to find the right Contract Management Software?

Learn more from our team about Contract Management Software pricing features and benefits in our Contract Management Buyers Guide

Verified Insights

Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team.  
[Learn more](https://www.capterra.com/our-story/)

## What is contract management software and how do I choose the right one?

Researched by: [Lisa Morris](https://www.capterra.com/resources/author/lmorris/)and reviewed by: [Mathew Kerbis](https://www.capterra.com/resources/author/mathew-kerbis/)

Updated on March 27, 2026

[Contract management software](https://www.capterra.com/contract-management-software/) automates the creation, tracking, and monitoring of contracts. It allows users to draft contracts, customize templates, and store all documents in a centralized digital repository.

Contract administrators use the software to automate and streamline the contract management process. 

Contract management software solutions are priced on a “per month” basis, and a typical entry-level pricing plan is around $7 per month. Premium or advanced system subscriptions commonly cost upward of $99 per month.

First-time buyers consider budget, user needs, and integrations when evaluating options. To identify the best system for your needs, consult stakeholders on key vendor questions: 

_What contract management tasks can this product automate?_

_What types of documents (e.g., PDFs, spreadsheets) does this tool support?_

_Can I upload, review, and compare third-party documents?_

_Does this product help identify potential risks, such as missed deadlines, compliance issues, or unfavorable terms?_

For more information consult our [Contract Management Buyers Guide](#buyers-guide-content)

[4.2 (36)](https://www.capterra.com/p/174081/LinkSquares/reviews/)

LinkSquares is the first end-to-end contract lifecycle management platform powered by AI. [Learn more about LinkSquares](https://www.capterra.com/p/174081/LinkSquares/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.8 (38)](https://www.capterra.com/p/101273/Agiloft/reviews/)

Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more. [Learn more about Agiloft](https://www.capterra.com/p/101273/Agiloft/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.7 (53)](https://www.capterra.com/p/15072/Contract-Insight/reviews/)

CobbleStone Contract Insight is a cloud-based contract lifecycle management solution that automates and centralizes contract processes. [Learn more about CobbleStone Contract Insight](https://www.capterra.com/p/15072/Contract-Insight/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

[4.7 (4165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

[Capterra Shortlist](https://www.capterra.com/contract-management-software/shortlist/)

Adobe Acrobat is PDF software for creating, editing, signing, and collaborating on files, with AI features to enhance productivity. [Learn more about Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

84% recommend this product

[4.8 (177)](https://www.capterra.com/p/153712/ContractSafe/reviews/)

[Capterra Shortlist](https://www.capterra.com/contract-management-software/shortlist/)

ContractSafe is contract management software that uses AI to organize documents and streamline workflows with e-signature tools. [Learn more about ContractSafe](https://www.capterra.com/p/153712/ContractSafe/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

95% recommend this product

[4.5 (125)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

[Capterra Shortlist](https://www.capterra.com/contract-management-software/shortlist/)

Cloud-based contract management solution that helps businesses generate, automate, manage, and store documents and contracts. [Learn more about Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

80% recommend this product

[4.4 (62)](https://www.capterra.com/p/162319/Ironclad/reviews/)

Ironclad is the smart way to make and manage digital business contracts. [Learn more about Ironclad](https://www.capterra.com/p/162319/Ironclad/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.7 (78)](https://www.capterra.com/p/145449/Gatekeeper/reviews/)

Unified contracting platform, automating review, approvals & risk monitoring. 75% faster contracting with unlimited users & eSign. [Learn more about Gatekeeper](https://www.capterra.com/p/145449/Gatekeeper/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.5 (1242)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

[Capterra Shortlist](https://www.capterra.com/contract-management-software/shortlist/)

PandaDoc is an all-in-one tool to create, edit, send, track, and eSign Contracts and other business documents quickly and easily. [Learn more about PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.6 (235)](https://www.capterra.com/p/144154/Concord/reviews/)

[Capterra Shortlist](https://www.capterra.com/contract-management-software/shortlist/)

Concord delivers AI-powered contract management for the 90% of agreements that don't need legal complexity. [Learn more about Concord](https://www.capterra.com/p/144154/Concord/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

84% recommend this product

[4.8 (40)](https://www.capterra.com/p/167130/Juro/reviews/)

Juro is a cloud-based contract management platform that incorporates AI automation into the everyday tools used by business teams. [Learn more about Juro](https://www.capterra.com/p/167130/Juro/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.7 (2782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[Capterra Shortlist](https://www.capterra.com/contract-management-software/shortlist/)

Create, share, and e-sign documents in minutes using Jotform Sign. Automate your workflow with legally binding documents.  [Learn more about Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

84% recommend this product

[4.3 (37)](https://www.capterra.com/p/265756/Lucernex/reviews/)

Accruent Lucernex is a comprehensive software solution used to manage and optimize the full real estate lifecycle. [Learn more about Lucernex](https://www.capterra.com/p/265756/Lucernex/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.4 (80)](https://www.capterra.com/p/265484/Salesforce-Revenue-Cloud/reviews/)

[Capterra Shortlist](https://www.capterra.com/contract-management-software/shortlist/)

Accelerate sales with Salesforce Contracts: streamline creation, automate approvals, and ensure compliance for faster deal closures. [Learn more about Salesforce Revenue Cloud](https://www.capterra.com/p/265484/Salesforce-Revenue-Cloud/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.8 (8)](https://www.capterra.com/p/133483/contracts-365/#reviews)

Contracts 365 is AI-powered contract management software for businesses that run Microsoft 365.  [Learn more about Contracts 365](https://www.capterra.com/p/133483/contracts-365/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[3.7 (73)](https://www.capterra.com/p/102928/EZLynx/reviews/)

EZLynx provides innovative insurance software that streamlines your agency’s workflow and manages the end-to-end policy lifecycle.  [Learn more about EZLynx](https://www.capterra.com/p/102928/EZLynx/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.7 (113)](https://www.capterra.com/p/206506/Formstack-Documents/reviews/)

Formstack Documents gives you a simple and secure way to create and deliver contracts to clients anywhere, anytime. Start a FREE TRIAL. [Learn more about Formstack Documents](https://www.capterra.com/p/206506/Formstack-Documents/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

87% recommend this product

[4.3 (12)](https://www.capterra.com/p/267692/Formstack-Platform/#reviews)

Formstack is a cloud-based form building software that streamlines data collection, integrates systems, and automates workflows. [Learn more about Formstack Suite](https://www.capterra.com/p/267692/Formstack-Platform/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.6 (7)](https://www.capterra.com/p/154511/SMART-by-GEP/reviews/)

GEP SMART™ is an AI-powered scalable procurement platform designed to manage all direct and indirect spend. [Learn more about GEP SMART](https://www.capterra.com/p/154511/SMART-by-GEP/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.0 (5)](https://www.capterra.com/p/276943/OpenGov-Procurement/#reviews)

OpenGov Procurement is an award-winning suite for governments, automating solicitations, supplier engagement, evaluations, & contracts. [Learn more about OpenGov Procurement & Contract Management](https://www.capterra.com/p/276943/OpenGov-Procurement/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.5 (24)](https://www.capterra.com/p/156684/Trackado/reviews/)

Trackado is a smart, user-friendly, and secure contract management tool that puts all your contracts at your fingertips. [Learn more about Trackado](https://www.capterra.com/p/156684/Trackado/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.8 (24)](https://www.capterra.com/p/157105/ContractZen/reviews/)

Experience modern contract management with AI-powered insights, metadata extraction, and automated reminders.  [Learn more about ContractZen](https://www.capterra.com/p/157105/ContractZen/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[4.9 (23)](https://www.capterra.com/p/206218/ContractHero/reviews/)

ContractHero provides efficient, automated, transparent contract management for mid-sized and enterprise businesses. [Learn more about ContractHero](https://www.capterra.com/p/206218/ContractHero/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[5.0 (1)](https://www.capterra.com/p/143862/R3-Contract-Management/#reviews)

Practical, flexible, and affordable contract management software running on Microsoft SharePoint. [Learn more about R3 Contract Management](https://www.capterra.com/p/143862/R3-Contract-Management/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

[5.0 (12)](https://www.capterra.com/p/184495/IntelAgree/reviews/)

IntelAgree is an end-to-end CLM solution that combines AI with traditional contract life-cycle management to help companies grow. [Learn more about IntelAgree](https://www.capterra.com/p/184495/IntelAgree/)

Contract Management features reviewers most value

Approval Process Control

Audit Trail

Completion Tracking

Contact Management

Digital Signature

Document Storage

Electronic Signature

Reminders

Workflow Management

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Filter (354) Products:

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Popular

85% of professionals opt for a 30-day trial before the software purchase

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Key Features

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We have selected the most important and critical features as defined by Capterra user reviews

[AI Copilot](https://www.capterra.com/contract-management-software/features/721-virtual-assistant/)

[Approval Process Control](https://www.capterra.com/contract-management-software/features/2287-approval-process-control/)

[Audit Trail](https://www.capterra.com/contract-management-software/features/1394-audit-trail/)

[Completion Tracking](https://www.capterra.com/contract-management-software/features/864-completion-tracking/)

[Compliance Tracking](https://www.capterra.com/contract-management-software/features/3678-compliance-tracking/)

[Contact Management](https://www.capterra.com/contract-management-software/features/3-contact-management/)

[CRM](https://www.capterra.com/contract-management-software/features/3364-crm/)

[Customizable Branding](https://www.capterra.com/contract-management-software/features/692-customizable-branding/)

[Data Extraction](https://www.capterra.com/contract-management-software/features/3865-data-extraction/)

[Digital Signature](https://www.capterra.com/contract-management-software/features/4204-digital-signature/)

[Document Storage](https://www.capterra.com/contract-management-software/features/1100-document-storage/)

[Electronic Signature](https://www.capterra.com/contract-management-software/features/296-electronic-signature/)

[Full Text Search](https://www.capterra.com/contract-management-software/features/2038-full-text-search/)

[Generative AI](https://www.capterra.com/contract-management-software/features/2098-ai-content-creation/)

[Pre-built Templates](https://www.capterra.com/contract-management-software/features/1317-pre-built-templates/)

[Reminders](https://www.capterra.com/contract-management-software/features/2089-reminders/)

[Team Collaboration](https://www.capterra.com/contract-management-software/features/1059-team-collaboration/)

[Version Control](https://www.capterra.com/contract-management-software/features/1833-version-control/)

[Workflow Management](https://www.capterra.com/contract-management-software/features/3209-workflow-management/)

Deployment

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I'm looking for Contract Management Software that is:

[Free](https://www.capterra.com/contract-management-software/s/free/)[For Small Businesses](https://www.capterra.com/contract-management-software/s/small-businesses/)

Table of Contents

-   [Essential contract management software buying information](#essential-contract-management-software-buying-information)
-   [What are the most reviewed contract management systems?](#what-are-the-most-reviewed-contract-management-systems)
-   [What is contract management software?](#what-is-contract-management-software)
-   [Contract management software pricing](#contract-management-software-pricing)
-   [Contract management software features rated by users](#contract-management-software-features-rated-by-users)
-   [Top contract management software benefits identified by users](#top-contract-management-software-benefits-identified-by-users)
-   [Common challenges of contract management software identified by users](#common-challenges-of-contract-management-software-identified-by-users)
-   [What is contract management software used for?](#what-is-contract-management-software-used-for)
-   [Who uses contract management software?](#who-uses-contract-management-software)
-   [Common contract management software integrations](#common-contract-management-software-integrations)
-   [Recent trends in contract management software](#recent-trends-in-contract-management-software)
-   [Learn more about contract management software can help your business](#learn-more-about-contract-management-software-can-help-your-business)

## Essential contract management software buying information

[Contract management software](https://www.capterra.com/contract-management-software/) automates the creation, tracking, and monitoring of contracts and agreements. It allows users to draft contracts from scratch, customize existing templates for specific clauses, and store all contracts and related documents in a centralized digital repository.

Businesses across industries—including legal services, human resources (HR), sales, operations, finance, procurement, and customer support—use the software to automate and streamline the contract management process. 

“The context in which you use these tools is crucial,” explains Mathew Kerbis\[[1](#sources)\], founder of Subscription Attorney LLC, which offers legal advice on subscriptions to small business owners and individual clients as fractional general counsel. “While law practice management and case management software often focus on litigation, contract management software is more about handling deals and transactions. It can be used for litigation-related tasks, but its primary focus is on managing and streamlining business agreements and contracts.”

Most contract management software solutions on the market are priced on a “per month” basis, and a typical entry-level pricing plan is around $7 per month. Premium or advanced system subscriptions commonly cost upward of $99 per month.\[[2](#sources)\]

If you’re a first-time buyer, start evaluating software options with your budget, number of users, precise use cases, and necessary integrations in mind. Additionally, discuss with stakeholders a list of key questions to ask providers to determine if an option fits your needs, such as:

-   What contract management tasks can this product automate?
    
-   Does this tool offer pre-built templates to edit or customize contracts for specific project or industry needs?
    
-   What types of documents (e.g., PDFs, spreadsheets) does this tool support?
    
-   Can I upload, review, and compare third-party and legacy contract documents with this tool? 
-   Does this product help identify potential risks, such as missed deadlines, compliance issues, or unfavorable terms?
    

## What are the most reviewed contract management systems?

[Capterra Shortlist](https://www.capterra.com/contract-management-software/shortlist/) identifies the top contract management systems based on a proprietary blend of user ratings and popularity, helping small businesses efficiently find the most effective contract management solution for their needs.\[[3](#sources)\] Here are the five most-reviewed products in our Capterra Shortlist for this category:

**Product**

**Overall score**

**Popularity score**

**Ratings score**

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

97/100

49/50

48/50

[Concord](https://www.capterra.com/p/144154/Concord/)

83/100

35/50

48/50

[ContractSafe](https://www.capterra.com/p/153712/ContractSafe/)

78/100

29/50

49/50

[Fiverr](https://www.capterra.com/p/239416/Fiverr/)

76/100

28/50

48/50

[Agiled](https://www.capterra.com/p/206203/Agiled/)

72/100

24/50

48/50

These rankings are determined by combining verified user ratings and publicly available web search popularity data:

-   **Ratings score:** Relative score of the software based on ratings given by users on Capterra, normalized for number and recency of reviews.
    
-   **Popularity score**: Relative popularity of the software based on web search trends and products’ web presence.
    

## What is contract management software? 

[Contract management software](https://www.capterra.com/contract-management-software/), or contract lifecycle management software, automates the entire contract management process, from contract creation and negotiation to tracking, monitoring, and renewal. It also automates contract approval workflows, allowing users to set up approval chains to move contracts through various stages, such as review and finalization.

The software lets multiple users work on a contract simultaneously, facilitating collaboration and speeding up contract processing. It also enables regulatory and policy compliance by providing governance over what is signed and with whom and allowing role-based access to terms and obligations with third parties.

If you're still drafting contracts from scratch and billing clients for them, it's time to consider this software, advises Kerbis: “The legal industry is rapidly evolving, and clients are becoming more aware of the efficiencies AI can bring. If you plan to practice for more than a couple of years, it's wise to explore these tools to streamline and systematize contract management.”

“Generally, there are two types of contract management software”, explains Kerbis: “‘bring your own document’ software and document database solutions. Some platforms offer a combination, focusing, for instance, on HR and employment law and providing automated documents tailored to specific jurisdictions.” 

“You might not be able to change the automation directly, but you can export and modify documents as needed,” says Kerbis. “These tools are valuable for both in-house teams and attorneys like myself who serve multiple clients.”

Capterra covers 702 contract management software products, and we published 6,313 reviews from software users in the past year.\[[4](#sources)\]

## Contract management software pricing

Most enterprise contract management software solutions on the market are priced on a “per month” basis, and a typical entry-level pricing plan is around $7 per month. Premium or advanced system subscriptions commonly cost upward of $99 per month.

-   Entry-level systems generally include contract drafting, time tracking, contact management, and document management features.
    
-   Premium or advanced plans usually provide additional features, including advanced analytics, reporting, contract personalization, accounting capabilities, and priority support.
    

First-time buyers should be aware that:

-   Initial setup, training, and data migration are common upfront costs.
    
-   Maintenance and customer support are common recurring costs.
    

Free trials are often offered by contract management software providers, and some systems provide [free versions](https://www.capterra.com/contract-management-software/s/free/).

* * *

**Pro tip: How to make sure you get the best value for your money**

Kerbis advises first-time buyers to ask these 3 questions to make sure they get the best-fit system for their needs:

1.  Inquire about pricing and payment structures—whether it's a monthly or annual fee and if there's flexibility.
    
2.  Ask about AI features and their roadmap for integrating AI to enhance automation.
    
3.  Explore the billing capabilities—whether it supports hourly, fixed, or subscription-based billing—and how much of this can be automated.
    

* * *

## Contract management software features rated by users

All contract management tools include document management, contract drafting, and pre-built templates, and most share a variety of common features such as electronic signature and workflow management.

### Core contract management software features

-   **Document management:** Store, manage, and track all contract documents from a centralized location. 80% rate this feature as critical or highly important.
    
-   **Contract drafting:** Create, edit, and revise contracts or written agreements. 72% rate this feature as critical or highly important.
    
-   **Pre-built templates:** Use pre-made templates to create contracts for common use cases, such as nondisclosure agreements and employment contracts.
    

### Common contract management software features

-   **Electronic signature:** Get contracts signed online and verify the identity of signatories using biometrics or password authentication. 84% rate this feature as critical or highly important. 
-   **Digital signature:** Validate the authenticity and integrity of a digital document. 82% rate this feature as critical or highly important.
    
-   **Document storage:** Store documents in a centralized location for ease of access and sharing. 77% rate this feature as critical or highly important. 
-   **Completion tracking:** Track the current status and completion of tasks, goals, or deliverables via progress indicators. 73% rate this feature as critical or highly important. 
-   **Audit trail:** Track changes made to a contract over its lifetime and view date/time records for each change made.
    
-   **Contact management:** Manage, organize, and store contact information.
    
-   **Workflow management:** Create, design, and manage workflows for repetitive tasks, such as getting approvals and sending alerts.
    

## Top contract management software benefits identified by users

**Effective team support:** Users have noted their contract management software systems’ helpful team support features that enable them to extract the most value and efficiency from their software. 

_“It connects businesses with a global talent pool, backed by responsive support, fostering smooth and efficient collaborations across borders.”_

–Walid F., product design manager in consumer services

**Intuitive user interface:** Because contract management software is used in so many different industries, across multiple teams and individuals, it must be easy to use. Users are able to quickly understand how the product is meant to be navigated in order to complete tasks correctly. 

_“It has an easy-to-use interface that allows you to manage all aspects of your business from a single platform.”_

–Cevdet Ö., Project Engineer in manufacturing

**Seamless integration with other systems:** Contract management platforms are typically easy to integrate with other software, such as customer relationship management (CRM), accounting, and HR solutions, enabling seamless data sharing between the systems.

_“Integration with our existing apps was ridiculously simple along with integrating it into everyday use in our business.”_

–Jeff C., co-owner and artist

**Enhanced client collaboration:** Collaboration features such as revision history, concurrent editing, and comments allow businesses to communicate with clients and get feedback from them in real time.

_“This platform improved the professionalism of me as a freelancer since it gets me feedback from clients while doing the project.”_

–Kushan C., planning engineer, construction 

## Common challenges of contract management software identified by users

For contract management software, document upload problems, customization and user accessibility issues are the most frequently cited limitations in user reviews from the past year. 

Users say they aren’t easily able to change the fonts, background colors, or other visual elements of the contracts created with their software, which is a drawback for those who would like to introduce their own branding (e.g., logos) into contracts. Others mention some technical difficulties with mobile apps, for example, or problems related to internet connectivity causing disruptions with the contract signing process.

“Implementing contract management software requires upfront effort, but the benefits are substantial”, explains Kerbis. “It streamlines processes, reduces human error, and integrates with calendars to manage deadlines effectively.”

“While there is an initial time and cost investment, the long-term savings and increased productivity make it worthwhile,” says Kerbis.“It's easier to justify this investment compared to other types of software due to the direct impact on efficiency and revenue.”

## What is contract management software used for?

Analysis of our extensive contract lifecycle management software reviews highlights the most common use cases:

-   **Expediting the contract signing process:** The digital signature feature allows stakeholders to execute contracts online, without having to deal with physical paperwork. Clients can sign and send the contracts electronically, making the entire workflow more efficient and faster. 
-   **Streamlining document management:** A contract management solution serves as an all-in-one document management platform with options for creating, editing, approving, sharing, and storing documents. These tools also support regulatory compliance and access control. 
-   **Automating the contract workflow:** By automating the entire contract management workflow, from contract creation and negotiation to tracking, monitoring, and renewals, the software reduces administrative burden, helping businesses save time and resources.
    

## Who uses contract management software?

Because of its versatility, enterprise contract management software is one of the most ubiquitous technologies for businesses of all sizes and industries. Systems are usually geared toward teams involved with managing or handling contracts, such as:

-   Legal teams
    
-   Sales teams
    
-   HR teams
    
-   Finance teams
    

While anyone related to the teams above likely uses a contract management tool, user reviews data from the past twelve months reveals some of the most common kinds of users. The top user industries include IT and software development, marketing and advertising, and construction. Additionally, 38% of reviews are from companies with 11-200 employees, and 18% come from businesses with two to 10 employees.

## Common contract management software integrations

Software reviewers say they commonly integrate their contract management tool with CRM, document management, and digital signature.

Additionally, reviews over the past year that mention integration have a generally positive user sentiment, indicating that integration is likely not an issue with contract management tools. During software evaluation, confirm that your shortlisted provider offers integration support to make this process smooth.

## Recent trends in contract management software

**Growing prominence of generative AI:** According to Gartner, generative AI (GenAI) will play a major role in transforming and streamlining contract lifecycle management, making the entire process more efficient. Instead of manually drafting contracts, which is time-consuming and highly technical, GenAI can train the software on existing contract data sets and then use those data sets to create new contracts tailored to specific needs. This automated process would enable users to reduce administrative workload, devote more resources to their core activities, and lower reliance on manual labor.\[[5](#sources)\]

## Learn more about contract management software can help your business

-   [Capterra Value Report: A Price Comparison Guide for Contract Management Software](https://www.capterra.com/resources/contract-management-software-pricing-report/)
    
-   [5 Key Contract Management Software Features](https://www.capterra.com/resources/key-contract-management-software-features/)
    
-   [Best Free Contract Management Software](https://www.capterra.com/contract-management-software/s/free/)
    
-   [Best Contract Management Software for Small Businesses](https://www.capterra.com/contract-management-software/s/small-businesses/)
    

Sources

1.  [Mathew Kerbis,](https://www.linkedin.com/in/kerbisverse/) LinkedIn
    
2.  **Capterra software pricing data:** Products evaluated for the pricing calculation were taken from Capterra’s contract management software directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in the Capterra directory that offer them. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
3.  **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. We featured the products with the most reviews at the time of Capterra Shortlist publication. [Read the complete methodology.](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)
    
4.  **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past year. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
5.  [Impact of Generative AI on IT Sourcing](https://www.gartner.com/document/5168531), Gartner