# Best Contact Management Software 2026 | Capterra > Find the top Contact Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/contact-management-software/ --- # Best Contact Management Software Last updated on July 23, 2026 How to find the right Contact Management Software? Learn more from our team about Contact Management Software pricing features and benefits in our Contact Management Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is contact management software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on July 23, 2026 [Contact management software](https://www.capterra.com/contact-management-software/) is a software tool that allows businesses to organize, store, and manage contacts. These contacts can include customers, prospects, distributors, or anyone the business interacts with. It provides a centralized database to store information about contacts, including their name, phone number, email address, physical address, job title, and company affiliation.  The software offers contact categorization and segmentation, communication tracking, and data import and export capabilities to help simplify communication, track interactions, and maintain a comprehensive contact record. It tracks interactions across channels, including email, chat, and phone calls. By monitoring how a contact has historically interacted with their brand, businesses can tailor sales, marketing, and customer service strategies to address specific concerns or preferences, thus enhancing overall customer satisfaction and relationships. * * * For more information consult our [Contact Management Buyers Guide](#buyers-guide-content) ## Salesforce Starter Rating: 4.4 out of 5 (224 reviews) Profile: [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customize emails fast with Starter Suite: Boost customer engagement & ROI. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.9 rating - Lead Management: 4.6 rating - Sales Pipeline Management: 4.8 rating - CRM: 4.6 rating #### Lowest rated features - Shared Contacts: 4.0 rating - Data Import/Export: 4.5 rating - Calendar/Reminder System: 4.5 rating - Interaction Tracking: 4.8 rating #### Feature-related review snippet Reviewer: Janet W. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: November 20, 2023 > "It was much more intuitive and easier to locate information." ### Gallery tab Ease of use: 4.0 out of 5 (224 reviews) #### Related review snippet Reviewer: Blerta K. Reviewer details: Education Management, 1-10 employees Published: April 28, 2026 > "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my sales process feel more like a real process and not a collection of notes and memory." ### Integrations tab Salesforce Starter connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/227088/Salesforce-Starter/#integrations) #### Most popular integrations - Dropbox: 3.0 rating - Docusign: 4.0 rating - Box: 4.4 rating - Zapier: 4.5 rating - ActiveCampaign: 4.6 rating - Dropbox Sign: 4.7 rating - PandaDoc: 4.5 rating - Nicereply: 4.7 rating --- ## Seamless Rating: 4.5 out of 5 (570 reviews) Profile: [Seamless](https://www.capterra.com/p/207295/Seamless-AI/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get access to B2B Decision Makers with real-time validated emails, cell phones and direct dials for everyone you need to sell to. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible platform - Efficient AI-driven prospecting workflow Cons: - Inconsistent contact data accuracy - Restrictive contract and billing practices #### Starting price Starting price: Not available Free trial: Yes Free demo: Yes #### Pricing review snippet Reviewer: Oliver W. Reviewer details: Construction, 1-10 employees Published: June 2, 2026 > "Fair pricing that doesnt try and gouge me, so I feel like I am actually getting proper value for my money." ### Features tab #### Highest rated features - Search/Filter: 4.7 rating - Contact Database: 4.7 rating - Lead Management: 4.7 rating - Lead Capture: 4.7 rating #### Lowest rated features - Data Import/Export: 4.5 rating - Third-Party Integrations: 3.8 rating - CRM: 4.5 rating - Template Management: 4.4 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 51-200 employees Published: March 13, 2026 > "Seamless is efficient and user friendly with avvurate information and easy search features which will help improve productivity and increased volume in our listbuilding" ### Gallery tab Ease of use: 4.6 out of 5 (570 reviews) #### Related review snippet Reviewer: Jonathan K. Reviewer details: Marketing and Advertising, 1-10 employees Published: March 19, 2026 > "Overall, Seamless is a robust, reliable platform that delivers strong value for businesses looking to streamline operations, manage leads effectively, and run targeted marketing campaigns. While there’s a small learning curve and room for improvement in certain areas, it’s a tool I would recommend for teams looking to centralize their sales and marketing efforts." ### Integrations tab Seamless connects with 18+ software tools. [See all integrations](https://www.capterra.com/p/207295/Seamless-AI/#integrations) #### Most popular integrations - Zoho CRM: 4.3 rating - HubSpot Marketing Hub: 4.5 rating - HubSpot CRM: 4.9 rating - Zapier: 4.7 rating - Pipedrive: 4.5 rating - Google Chrome: 4.8 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Mechanical or Industrial Engineering, 51-200 employees Published: March 24, 2026 > "Ability to integrate the information into an existing CRM is a definite plus. " --- ## Less Annoying CRM Rating: 4.8 out of 5 (654 reviews) Profile: [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Less Annoying CRM is for small businesses outgrowing spreadsheets. Get simple tasks, contacts, & leads without the CRM complexity. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.9 rating - Lead Management: 4.7 rating - Sales Pipeline Management: 4.7 rating - CRM: 4.9 rating #### Lowest rated features - Lead Capture: 4.4 rating - Third-Party Integrations: 4.3 rating - Data Import/Export: 4.6 rating - Search/Filter: 4.6 rating #### Feature-related review snippet Reviewer: Casey E. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: July 10, 2023 > "Less Annoying CRM is a great app to work with, the UI is intuitive and user friendly." ### Gallery tab Ease of use: 4.9 out of 5 (654 reviews) #### Related review snippet Reviewer: Steve L. Reviewer details: Business Supplies and Equipment, 11-50 employees Published: December 18, 2025 > "This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and synchronize and upload to LACRM." ### Integrations tab Less Annoying CRM connects with 15+ software tools. [See all integrations](https://www.capterra.com/p/118921/Less-Annoying-CRM/#integrations) #### Most popular integrations - Mailchimp: 4.8 rating - Google Forms: 4.7 rating - Google Calendar: 4.8 rating - Zapier: 4.8 rating - Microsoft Outlook: 4.8 rating - Google Contacts: 4.6 rating #### Integrations-related review snippet Reviewer: Jason H. Reviewer details: Computer Software, 1-10 employees Published: January 2, 2025 > "It has an easy API for integrations." --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## Bigin by Zoho CRM Rating: 4.7 out of 5 (738 reviews) Profile: [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bigin helps small businesses move away from spreadsheets and get started with a CRM solution that is truly built for their needs. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $7.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Contact Database: 4.8 rating - Sales Pipeline Management: 4.8 rating - Lead Management: 4.6 rating - CRM: 4.9 rating #### Lowest rated features - Customizable Fields: 4.2 rating - Search/Filter: 4.2 rating - Email Management: 4.4 rating - Data Import/Export: 4.5 rating #### Feature-related review snippet Reviewer: Matt H. Reviewer details: Financial Services, Self-employed Published: December 20, 2024 > "Starting a new business i needed a CRM that got me up and running as quick as possible and Bigin by Zoho does this, through simple user friendly dashboard, integrations" ### Gallery tab Ease of use: 4.8 out of 5 (738 reviews) #### Related review snippet Reviewer: Nabil G. Reviewer details: Education Management, 1-10 employees Published: March 31, 2026 > "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave the app to close a sale" ### Integrations tab Bigin by Zoho CRM connects with 79+ software tools. [See all integrations](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - Google Workspace: 4.8 rating - Microsoft 365: 4.5 rating - Zoho CRM: 4.3 rating - Zapier: 4.9 rating - Zoho Desk: 4.5 rating #### Integrations-related review snippet Reviewer: Natalia V. Reviewer details: Media Production, 51-200 employees Published: November 28, 2024 > "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly." --- ## Constant Contact Rating: 4.3 out of 5 (2,937 reviews) Profile: [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Constant Contact is an email marketing software that helps businesses create and send marketing campaigns to achieve business goals. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Efficient campaign creation tools - Comprehensive email performance analytics Cons: - Inconsistent text and formatting controls - Deliverability and spam filtering issues #### Starting price Starting price: $12.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Lead Management: 4.9 rating - Email Management: 5.0 rating - Activity Dashboard: 5.0 rating - API: 4.9 rating #### Lowest rated features - Contact Database: 4.4 rating - Third-Party Integrations: 4.6 rating - Template Management: 4.6 rating - Lead Capture: 4.7 rating #### Feature-related review snippet Reviewer: Gabriel K. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: September 23, 2025 > "It feels modern, intuitive, and matches the ease of use I’ve experienced with MailChimp." ### Gallery tab Ease of use: 4.3 out of 5 (2,937 reviews) #### Related review snippet Reviewer: Avery F. Reviewer details: Arts and Crafts, 10,001+ employees Published: June 9, 2026 > "It is a robust tool that allows me to maintain a regular, secure connection with my community in compliance with regulations, lifting a heavy administrative burden off my shoulders." ### Integrations tab Constant Contact connects with 171+ software tools. [See all integrations](https://www.capterra.com/p/31898/Constant-Contact/#integrations) #### Most popular integrations - QuickBooks Online: 4.3 rating - Hootsuite: 4.4 rating - Stripe: 4.6 rating - Aircall: 4.2 rating - Duda: 4.5 rating - RepeatRewards: 4.5 rating #### Integrations-related review snippet Reviewer: Jason P. Reviewer details: Environmental Services, 1-10 employees Published: March 26, 2026 > "I also enjoy that it integrates with Donor Perfect" --- ## Salesforce Sales Cloud Rating: 4.4 out of 5 (18,797 reviews) Profile: [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Spend less time digging through spreadsheets and more time selling. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive sales and activity tracking - Integrated client relationship management Cons: - High and escalating pricing structure - Frequent bugs and performance issues #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.6 rating - Sales Pipeline Management: 4.5 rating - Lead Management: 4.6 rating - CRM: 4.6 rating #### Lowest rated features - Data Import/Export: 4.2 rating - Customizable Fields: 4.3 rating - Social Media Integration: 3.9 rating - Third-Party Integrations: 4.3 rating #### Feature-related review snippet Reviewer: Dev M. Reviewer details: Computer Software, 51-200 employees Published: May 26, 2026 > "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their business smoothly." ### Gallery tab Ease of use: 4.0 out of 5 (18,797 reviews) #### Related review snippet Reviewer: Andrew W. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: February 23, 2026 > "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!" ### Integrations tab Salesforce Sales Cloud connects with 37+ software tools. [See all integrations](https://www.capterra.com/p/61368/Salesforce/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - GoTo Meeting: 4.4 rating - SurveyMonkey: 4.6 rating - Evernote Teams: 4.4 rating - Eventbrite: 4.6 rating - Box: 4.4 rating #### Integrations-related review snippet Reviewer: Zane R. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: February 19, 2026 > "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of truth" --- ## Zoho CRM Rating: 4.3 out of 5 (6,985 reviews) Profile: [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation & more. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Integrated sales process automation - Centralized client relationship management Cons: - Frequent bugs and reliability concerns #### Starting price Starting price: $14.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.6 rating - Lead Management: 4.6 rating - Sales Pipeline Management: 4.4 rating - CRM: 4.7 rating #### Lowest rated features - Data Import/Export: 4.3 rating - Calendar/Reminder System: 4.2 rating - Workflow Management: 4.3 rating - API: 4.2 rating #### Feature-related review snippet Reviewer: Max P. Reviewer details: Facilities Services, 10,001+ employees Published: January 7, 2025 > "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless." ### Gallery tab Ease of use: 4.2 out of 5 (6,985 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Logistics and Supply Chain, 51-200 employees Published: March 10, 2026 > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team." ### Integrations tab Zoho CRM connects with 70+ software tools. [See all integrations](https://www.capterra.com/p/155928/Zoho-CRM/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Dropbox: 4.5 rating - Mailchimp: 4.5 rating - Box: 4.4 rating - HubSpot CRM: 4.5 rating - Zoho Social: 4.6 rating #### Integrations-related review snippet Reviewer: Hemant A. Reviewer details: Computer Software, 1-10 employees Published: August 8, 2024 > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in enhancing overall productivity." --- ## Dynamics 365 Rating: 4.4 out of 5 (5,839 reviews) Profile: [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Centralized employee management platform - Integrated team collaboration tools Cons: - Complex and high pricing structure - Recurring bugs and technical glitches #### Starting price Starting price: $50.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No #### Pricing review snippet Reviewer: Dixit V. Reviewer details: Information Technology and Services, 51-200 employees Published: September 20, 2024 > "Dynamics 365 has been a valuable asset for our business." ### Features tab #### Highest rated features - Contact Database: 4.6 rating - Sales Pipeline Management: 4.5 rating - Lead Management: 4.6 rating - CRM: 4.4 rating #### Lowest rated features - Data Import/Export: 4.1 rating - Prospecting Tools: 3.8 rating - Third-Party Integrations: 4.0 rating - Lead Capture: 4.4 rating #### Feature-related review snippet Reviewer: Ray W. Reviewer details: Accounting, 11-50 employees Published: November 17, 2025 > "Great product to be honest, many different modules. But very good user interface but can be costly for implementation." ### Gallery tab Ease of use: 4.1 out of 5 (5,839 reviews) #### Related review snippet Reviewer: Manish C. Reviewer details: Accounting, 201-500 employees Published: May 6, 2026 > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." ### Integrations tab Dynamics 365 connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/157279/Dynamics-365/#integrations) #### Most popular integrations - Microsoft Excel: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - ADP Workforce Now: 4.4 rating - Microsoft SharePoint: 4.4 rating - LinkedIn for Business: 4.6 rating - airSlate SignNow: 4.6 rating #### Integrations-related review snippet Reviewer: Blake A. Reviewer details: Retail, 201-500 employees Published: July 1, 2026 > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from tools our team already uses day to day cuts down on duplicate entry and keeps things a little more connected." --- ## ClickUp Rating: 4.6 out of 5 (4,608 reviews) Profile: [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive collaboration features - Boosts team productivity Cons: - Frequent slowdowns and lag - Limited mobile functionality #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Task Management: 4.9 rating - Sales Pipeline Management: 5.0 rating - Customizable Fields: 5.0 rating - Drag & Drop: 5.0 rating #### Lowest rated features - Alerts/Notifications: 4.0 rating - Contact Database: 4.0 rating - CRM: 4.0 rating - Data Import/Export: 4.5 rating #### Feature-related review snippet Reviewer: Harry D. Reviewer details: Marketing and Advertising, 11-50 employees Published: October 23, 2025 > "The user interface is a lot smoother and nicer looking visually than other products in the market, it definitely looks more modern!" ### Gallery tab Ease of use: 4.3 out of 5 (4,608 reviews) #### Related review snippet Reviewer: Louis S. Reviewer details: Real Estate, 51-200 employees Published: May 11, 2026 > "It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility." ### Integrations tab ClickUp connects with 88+ software tools. [See all integrations](https://www.capterra.com/p/158833/ClickUp/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Google Workspace: 4.7 rating - Asana: 4.5 rating - OneDrive: 4.5 rating - Clockify: 4.8 rating - GitHub: 4.7 rating #### Integrations-related review snippet Reviewer: Marina T. Reviewer details: Real Estate, 11-50 employees Published: February 3, 2025 > "The integrations are what made me choose this platform the most, as the library of platforms that can be connected to ClickUp is incredibly extensive." --- ## HubSpot CRM Rating: 4.5 out of 5 (4,474 reviews) Profile: [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Unified sales-marketing platform - Comprehensive lead management tools Cons: - High and complex pricing - Frequent bugs and glitches #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.7 rating - Lead Management: 4.5 rating - Sales Pipeline Management: 4.5 rating - CRM: 4.7 rating #### Lowest rated features - Customizable Fields: 4.1 rating - Data Import/Export: 4.3 rating - Search/Filter: 4.3 rating - Social Media Integration: 3.8 rating #### Feature-related review snippet Reviewer: Khyan A. Reviewer details: Financial Services, 1,001-5,000 employees Published: March 13, 2026 > "The interface is clean, simple, and just makes sense, which makes it way easier to actually use day-to-day." ### Gallery tab Ease of use: 4.4 out of 5 (4,474 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Market Research, 51-200 employees Published: February 27, 2026 > "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping clients on a project through ticketing system)." ### Integrations tab HubSpot CRM connects with 198+ software tools. [See all integrations](https://www.capterra.com/p/152373/HubSpot-CRM/#integrations) #### Most popular integrations - ActiveCampaign: 4.6 rating - Clio: 4.7 rating - Hotjar: 4.6 rating - Grow: 4.4 rating - Drift: 4.5 rating - Chargebee: 4.3 rating #### Integrations-related review snippet Reviewer: Natalie S. Reviewer details: International Trade and Development, 11-50 employees Published: April 16, 2025 > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." --- ## Pipedrive Rating: 4.5 out of 5 (3,057 reviews) Profile: [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Pipedrive’s contact management features help businesses nurture leads and it integrates seamlessly with countless client management app #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Minimal learning curve for users - Highly visual sales pipeline management Cons: - Limited advanced reporting capabilities - Cumbersome search and filter options #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Sales Pipeline Management: 4.6 rating - Contact Database: 4.5 rating - Lead Management: 4.6 rating - CRM: 4.4 rating #### Lowest rated features - Lead Capture: 4.2 rating - Workflow Management: 4.3 rating - Customizable Fields: 4.4 rating - Third-Party Integrations: 4.2 rating #### Feature-related review snippet Reviewer: Samuel B. Reviewer details: Information Services, 1-10 employees Published: September 3, 2024 > "Nice interface for business and prospects management" ### Gallery tab Ease of use: 4.5 out of 5 (3,057 reviews) #### Related review snippet Reviewer: Sauve G. Reviewer details: Insurance, 11-50 employees Published: May 29, 2026 > "Pipedrive is super visual and simple .Satisfied with its customizable pipeline,easy on boarding,ability to set up automation and a single place of keeping my clients information." ### Integrations tab Pipedrive connects with 96+ software tools. [See all integrations](https://www.capterra.com/p/132666/Pipedrive/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - QuickBooks Online: 4.3 rating - Aircall: 4.2 rating - Proposify: 4.4 rating - Help Scout: 4.6 rating - Wishpond: 4.1 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Logistics and Supply Chain, 51-200 employees Published: November 12, 2024 > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and reporting." --- ## Wrike Rating: 4.4 out of 5 (3,027 reviews) Profile: [Wrike](https://www.capterra.com/p/76113/Wrike/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Wrike integrates contact management with your projects, using AI to track all communication and work in one place. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Centralized real-time team collaboration - Comprehensive project tracking tools Cons: - High and inflexible pricing structure - Frequent minor bugs and glitches #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Third-Party Integrations: 5.0 rating #### Feature-related review snippet Reviewer: Ojaswini W. Reviewer details: Marketing and Advertising, 10,001+ employees Published: May 6, 2026 > "Additionally, the flexibility of the interface is a major advantage." ### Gallery tab Ease of use: 4.2 out of 5 (3,027 reviews) #### Related review snippet Reviewer: Thiago F. Reviewer details: Marketing and Advertising, 201-500 employees Published: April 21, 2026 > "It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines." ### Integrations tab Wrike connects with 136+ software tools. [See all integrations](https://www.capterra.com/p/76113/Wrike/#integrations) #### Most popular integrations - QuickBooks Online: 4.3 rating - Microsoft Outlook: 4.3 rating - Bitbucket: 4.6 rating - Microsoft Viva Engage: 4.2 rating - Marketo Engage: 4.8 rating - Zoho Books: 4.4 rating #### Integrations-related review snippet Reviewer: Lauren P. Reviewer details: Entertainment, 501-1,000 employees Published: April 22, 2026 > "Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work." --- ## ActiveCampaign Rating: 4.6 out of 5 (2,568 reviews) Profile: [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Advanced email automation features - Consistently effective business tool Cons: - Limited page and form builder - Frequent bugs and glitches #### Starting price Starting price: $15.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.5 rating - Sales Pipeline Management: 4.5 rating - Lead Capture: 4.6 rating - Lead Management: 4.5 rating #### Lowest rated features - Calendar/Reminder System: 4.1 rating - Data Import/Export: 4.5 rating - Interaction Tracking: 4.1 rating - Customizable Fields: 4.5 rating #### Feature-related review snippet Reviewer: Khevana P. Reviewer details: Professional Training & Coaching, 51-200 employees Published: September 26, 2024 > "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign." ### Gallery tab Ease of use: 4.2 out of 5 (2,568 reviews) #### Related review snippet Reviewer: Christopher A. Reviewer details: Glass, Ceramics & Concrete, 11-50 employees Published: March 30, 2026 > "Its email management and powerful contact management capabilities are amazing, and this enables our commercial department to easily subdivide our world-wide glass dealers and concrete contractors according to their individual product acquisition track record." ### Integrations tab ActiveCampaign connects with 200+ software tools. [See all integrations](https://www.capterra.com/p/79367/ActiveCampaign/#integrations) #### Most popular integrations - Act!: 3.9 rating - Chargebee: 4.3 rating - Whatagraph: 4.4 rating - WishList Member: 4.7 rating - Kadence: 4.6 rating - CustomBooks: 4.2 rating #### Integrations-related review snippet Reviewer: Chris O. Reviewer details: Information Technology and Services, 1-10 employees Published: November 19, 2024 > "As an agency and website developer, I like that it's very customizable in terms of integrating with other platforms." --- ## Airtable Rating: 4.6 out of 5 (2,238 reviews) Profile: [Airtable](https://www.capterra.com/p/146652/Airtable/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive organizational capabilities - Extensive customization options Cons: - Limited form customization - Mobile app lacks functionality #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.8 rating - Task Management: 4.5 rating - Customizable Fields: 4.7 rating - Search/Filter: 4.6 rating #### Lowest rated features - Third-Party Integrations: 4.0 rating - Document Storage: 3.0 rating - Interaction Tracking: 4.0 rating - Data Import/Export: 4.7 rating #### Feature-related review snippet Reviewer: Cristiano F. Reviewer details: Marketing and Advertising, Self-employed Published: April 15, 2026 > "What I like most about Airtable is the user experience: the interface feels modern, clean, and very visual, so it’s easy to understand even for non‑technical users." ### Gallery tab Ease of use: 4.4 out of 5 (2,238 reviews) #### Related review snippet Reviewer: Dana K. Reviewer details: Real Estate, 1-10 employees Published: April 13, 2026 > "I have created Bases that run my business, create invoices, track my continuing education credits, budget, CRM's, organize my home, etc. If it can go in a spreadsheet, it can become so much more in an Airtable Base." ### Integrations tab Airtable connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/146652/Airtable/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Slack: 4.7 rating - Dropbox: 4.5 rating - Mailchimp: 4.5 rating - WordPress: 4.6 rating - GitHub: 4.8 rating #### Integrations-related review snippet Reviewer: Dana K. Reviewer details: Real Estate, 1-10 employees Published: April 13, 2026 > "It is the one piece of software that I don't even think twice about renewing. And now that they have integrated AI into its capabilities, I'm even more excited to try using it for other projects." --- ## NetSuite Rating: 4.2 out of 5 (2,054 reviews) Profile: [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Web-based & AI-powered enterprise resource planning (ERP) tool that gives businesses the visibility & control needed to make decisions. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 3.8 out of 5 - Features: 4.2 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Automated financial process integration - Unified inventory and operations control Cons: - High and unpredictable costs - Frequent bugs and unresolved errors #### Starting price Starting price: Not available Pricing details: Per Year Free trial: No Free demo: No ### Features tab #### Highest rated features - Sales Pipeline Management: 3.7 rating - Contact Database: 4.0 rating - Task Management: 4.0 rating - Third-Party Integrations: 4.0 rating #### Lowest rated features - API: 3.0 rating - Calendar/Reminder System: 4.0 rating - CRM: 4.0 rating - Lead Management: 4.0 rating #### Feature-related review snippet Reviewer: Teresa Z. Reviewer details: Wholesale, 51-200 employees Published: March 25, 2026 > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" ### Gallery tab Ease of use: 4.0 out of 5 (2,054 reviews) #### Related review snippet Reviewer: Sachin P. Reviewer details: Consumer Goods, 51-200 employees Published: April 8, 2026 > "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I can tailor it to sound more personal and specific." ### Integrations tab NetSuite connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/135757/NetSuite/#integrations) #### Most popular integrations - Docusign: 4.7 rating - Box: 4.4 rating - BambooHR: 4.6 rating - Microsoft Outlook: 4.3 rating - SAP Concur: 3.9 rating - Expensify: 4.1 rating #### Integrations-related review snippet Reviewer: Keson Y. Reviewer details: Transportation/Trucking/Railroad, 51-200 employees Published: March 25, 2026 > "What I liked most about NetSuite was how it brings multiple business functions into one integrated platform." --- ## Nimble Rating: 4.4 out of 5 (1,868 reviews) Profile: [Nimble](https://www.capterra.com/p/123032/Nimble/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Beginner-friendly and intuitive design - Comprehensive relationship management features Cons: - Confusing and costly pricing structure - Limited and unreliable mobile experience #### Starting price Starting price: $29.90 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.5 rating - Lead Management: 4.2 rating - Data Import/Export: 4.5 rating - Sales Pipeline Management: 4.1 rating #### Lowest rated features - Interaction Tracking: 3.7 rating - Shared Contacts: 4.0 rating - Prospecting Tools: 3.9 rating - Third-Party Integrations: 3.9 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Graphic Design, Self-employed Published: November 20, 2024 > "Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems." ### Gallery tab Ease of use: 4.3 out of 5 (1,868 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Graphic Design, Self-employed Published: November 20, 2024 > "Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems." ### Integrations tab Nimble connects with 73+ software tools. [See all integrations](https://www.capterra.com/p/123032/Nimble/#integrations) #### Most popular integrations - Gmail: 5.0 rating - Zoho CRM: 4.3 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - ActiveCampaign: 4.6 rating #### Integrations-related review snippet Reviewer: Victor H. Reviewer details: Marketing and Advertising, 51-200 employees Published: December 4, 2024 > "Trackable emails makes this platform quite reliable and secure." --- ## LinkedIn for Business Rating: 4.6 out of 5 (1,539 reviews) Profile: [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Recruiting solution that enables businesses to create a brand page, attract talent, and hire qualified candidates. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Expansive professional networking platform - Comprehensive diGital resume management Cons: - High cost for premium features - Frequent spam and fake content #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Search/Filter: 4.6 rating - Lead Management: 4.5 rating - Alerts/Notifications: 4.5 rating - Activity Dashboard: 4.5 rating #### Lowest rated features - API: 4.3 rating #### Feature-related review snippet Reviewer: Dina G. Reviewer details: Publishing, 5,001-10,000 employees Published: April 15, 2025 > "I love the intuitive audiences and all the new features LinkedIn added like predictive audiences and suggestions by AI for content" ### Gallery tab Ease of use: 4.5 out of 5 (1,539 reviews) #### Related review snippet Reviewer: Chantel H. Reviewer details: Marketing and Advertising, 201-500 employees Published: February 11, 2026 > "The LinkedIn app is an excellent tool that allows employers to monitor, evaluate, and converse with candidates." ### Integrations tab LinkedIn for Business connects with 15+ software tools. [See all integrations](https://www.capterra.com/p/213505/LinkedIn-for-Business/#integrations) #### Most popular integrations - Mailchimp: 5.0 rating - Microsoft 365: 4.5 rating - Eventbrite: 4.6 rating - Zapier: 5.0 rating - Meta for Business: 5.0 rating - Airtable: 4.6 rating #### Integrations-related review snippet Reviewer: Lewis K. Reviewer details: Marketing and Advertising, 1-10 employees Published: June 22, 2023 > "The targeted advertising capabilities, content marketing opportunities, company pages, lead generation tools, and integration with marketing platforms contribute to a comprehensive and effective marketing strategy." --- ## Odoo Rating: 4.2 out of 5 (1,316 reviews) Profile: [Odoo ](https://www.capterra.com/p/135618/Odoo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Highly adaptable business solution - Customizable open-source foundation Cons: - Frequent bugs and reliability concerns - Payment and billing frustrations #### Starting price Starting price: $31.10 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Data Import/Export: 4.9 rating - Lead Management: 5.0 rating - Task Management: 4.7 rating - Sales Pipeline Management: 4.3 rating #### Lowest rated features - Social Media Integration: 3.0 rating - Lead Capture: 4.0 rating - Activity Dashboard: 5.0 rating - Alerts/Notifications: 5.0 rating #### Feature-related review snippet Reviewer: Patrick K. Reviewer details: Construction, 11-50 employees Published: June 13, 2026 > "The modern interface makes navigation pleasant for my entire team." ### Gallery tab Ease of use: 4.0 out of 5 (1,316 reviews) #### Related review snippet Reviewer: Patrick K. Reviewer details: Construction, 11-50 employees Published: June 13, 2026 > "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click." ### Integrations tab Odoo connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/135618/Odoo/#integrations) #### Most popular integrations - Google Docs: 4.8 rating - PayPal: 4.3 rating - Instagram: 4.7 rating - Stripe: 4.3 rating - Zapier: 4.7 rating - Microsoft Outlook: 4.3 rating #### Integrations-related review snippet Reviewer: Ryan P. Reviewer details: Design, 1-10 employees Published: March 2, 2026 > "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl." --- ## Keap Rating: 4.1 out of 5 (1,298 reviews) Profile: [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The smarter way for small businesses to do great work. Keap helps businesses organize client information and daily work in one place. #### Rating breakdown - Ease of Use: 3.6 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive marketing automation platform - Advanced email campaign builder Cons: - Frequent bugs and technical problems - Limited and complex reporting features #### Starting price Starting price: $299.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.1 rating - Sales Pipeline Management: 4.3 rating - CRM: 4.6 rating - Lead Capture: 4.0 rating #### Lowest rated features - Data Import/Export: 3.5 rating - Lead Management: 4.2 rating - Segmentation: 3.0 rating - Email Management: 4.3 rating #### Feature-related review snippet Reviewer: Karen R. Reviewer details: Capital Markets, 1-10 employees Published: June 10, 2024 > "Their wordpress plugin used to work great, even though you could not modify the visual effect of the optin box without programming, at least it connected into the database, until it did not. " ### Gallery tab Ease of use: 3.6 out of 5 (1,298 reviews) #### Related review snippet Reviewer: Sarah F. Reviewer details: Hospitality, 201-500 employees Published: July 22, 2025 > "I found Keap super handy for handle clients relations and marketing automations, which makes it a solid tool for businesses that want to keep all their client talks in one single place." ### Integrations tab Keap connects with 75+ software tools. [See all integrations](https://www.capterra.com/p/76390/Infusionsoft/#integrations) #### Most popular integrations - Slack: 4.7 rating - Gmail: 5.0 rating - QuickBooks Online: 3.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.6 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Civil Engineering, 501-1,000 employees Published: March 3, 2023 > "The platform also integrates with a range of other software tools, including Zapier and QuickBooks, to help businesses streamline their workflows." --- ## Bitrix24 Rating: 4.2 out of 5 (997 reviews) Profile: [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bitrix24 #1 free contact management and CRM software with over 15M clients worldwide. Cloud, mobile and open source versions available #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Integrated team communication tools - Comprehensive team collaboration platform Cons: - Delayed and limited customer support - Frequent bugs and technical issues #### Starting price Starting price: $69.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Sales Pipeline Management: 5.0 rating - Contact Database: 4.7 rating - Lead Capture: 5.0 rating - Lead Management: 4.5 rating #### Lowest rated features - Customizable Fields: 3.5 rating - Email Management: 3.5 rating - Data Import/Export: 3.0 rating - Document Storage: 3.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Non-Profit Organization Management, 11-50 employees Published: December 4, 2025 > "The user interace was mostly intuitive and easy to use." ### Gallery tab Ease of use: 4.0 out of 5 (997 reviews) #### Related review snippet Reviewer: Ramadhan A. Reviewer details: Education Management, 11-50 employees Published: June 25, 2026 > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform." ### Integrations tab Bitrix24 connects with 83+ software tools. [See all integrations](https://www.capterra.com/p/113540/Bitrix24/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Gmail: 4.7 rating - Docusign: 5.0 rating - Box: 4.4 rating - Google Calendar: 4.8 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Building Materials, 10,001+ employees Published: April 13, 2026 > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." --- ## Act! Rating: 3.9 out of 5 (925 reviews) Profile: [Act!](https://www.capterra.com/p/175860/Act/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Act! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 3.6 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Extensive customization capabilities - Comprehensive customer tracking tools Cons: - Persistent technical problems - Frequent slowdowns and crashes #### Starting price Starting price: $30.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.8 rating - CRM: 4.7 rating - Calendar/Reminder System: 4.4 rating - Search/Filter: 4.4 rating #### Lowest rated features - Third-Party Integrations: 3.0 rating - Data Import/Export: 3.8 rating - Shared Contacts: 3.8 rating - Interaction Tracking: 4.2 rating #### Feature-related review snippet Reviewer: Myles F. Reviewer details: Mechanical or Industrial Engineering, 11-50 employees Published: March 26, 2026 > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we got everything resolved pretty quick." ### Gallery tab Ease of use: 3.9 out of 5 (925 reviews) #### Related review snippet Reviewer: Jamie C. Reviewer details: Hospital & Health Care, 1-10 employees Published: June 9, 2026 > "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable tool for maintaining strong customer relationships and improving productivity" ### Integrations tab Act! connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/175860/Act/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Google Workspace: 3.0 rating - Microsoft 365: 4.4 rating - QuickBooks Online: 4.0 rating - FreshBooks: 4.5 rating - Zendesk Suite: 4.4 rating #### Integrations-related review snippet Reviewer: Thomas D. Reviewer details: Computer Software, 11-50 employees Published: June 10, 2026 > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." --- ## EngageBay CRM Rating: 4.7 out of 5 (908 reviews) Profile: [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Affordable all-in-one platform - Time-saving automation features Cons: - Occasional bugs and workflow disruptions - Email delivery and quota restrictions #### Starting price Starting price: $14.99 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.8 rating - Lead Management: 4.6 rating - Lead Capture: 4.6 rating - Sales Pipeline Management: 4.5 rating #### Lowest rated features - Shared Contacts: 1.0 rating - Search/Filter: 3.8 rating - Data Import/Export: 3.5 rating - Segmentation: 3.0 rating #### Feature-related review snippet Reviewer: matt A. Reviewer details: Financial Services, 1-10 employees Published: February 17, 2025 > "Affordable, all-in-one CRM with great automation, intuitive interface, and responsive support." ### Gallery tab Ease of use: 4.5 out of 5 (908 reviews) #### Related review snippet Reviewer: Jason W. Reviewer details: Marketing and Advertising, 11-50 employees Published: September 24, 2025 > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results noticeably, constant update the platform keeps improving without extra charge." ### Integrations tab EngageBay CRM connects with 32+ software tools. [See all integrations](https://www.capterra.com/p/178819/EngageBay-Marketing/#integrations) #### Most popular integrations - Google Drive: 4.9 rating - Mailchimp: 4.5 rating - Shopify: 4.5 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Nishant M. Reviewer details: Marketing and Advertising, 501-1,000 employees Published: August 9, 2024 > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." --- ## eWay-CRM Rating: 4.5 out of 5 (824 reviews) Profile: [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The best contact manager for Outlook and Teams. Share contacts, categorize them, and keep all your communication in one place. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Responsive customer support experience - Comprehensive sales process tracking Cons: - Frequent bugs and technical glitches - Occasional slowdowns and lag #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.6 rating - Task Management: 4.3 rating - CRM: 4.6 rating - Lead Management: 4.3 rating #### Lowest rated features - Activity Dashboard: 3.0 rating - Sales Pipeline Management: 4.1 rating - Customizable Fields: 4.2 rating - Document Storage: 4.1 rating #### Feature-related review snippet Reviewer: Tomas J. Reviewer details: Financial Services, 1-10 employees Published: November 12, 2024 > "eWay-CRM is a robust, feature-rich solution with strong Microsoft Outlook integration and high customization, adaptable to diverse business needs." ### Gallery tab Ease of use: 4.4 out of 5 (824 reviews) #### Related review snippet Reviewer: Radomira C. Reviewer details: Higher Education, 11-50 employees Published: March 19, 2026 > "It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear of forgetting something important" ### Integrations tab eWay-CRM connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/152769/eWay-CRM/#integrations) #### Most popular integrations - WordPress: 4.3 rating - Microsoft 365: 4.5 rating - TeamViewer ONE: 4.6 rating - QuickBooks Online: 4.3 rating - Zapier: 4.7 rating - Microsoft Outlook: 4.6 rating #### Integrations-related review snippet Reviewer: Tomas J. Reviewer details: Financial Services, 1-10 employees Published: November 12, 2024 > "eWay-CRM is a robust, feature-rich solution with strong Microsoft Outlook integration and high customization, adaptable to diverse business needs." --- ## Apptivo Rating: 4.4 out of 5 (708 reviews) Profile: [Apptivo](https://www.capterra.com/p/228915/Apptivo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Responsive customer assistance - Extensive customization capabilities Cons: - Frequent glitches and slowdowns - Challenging email integration #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.6 rating - Sales Pipeline Management: 4.5 rating - Data Import/Export: 5.0 rating - CRM: 4.6 rating #### Lowest rated features - Email Management: 3.0 rating - Lead Capture: 4.4 rating - Document Storage: 4.0 rating - Interaction Tracking: 4.0 rating #### Feature-related review snippet Reviewer: Veronica S. Reviewer details: Education Management, 11-50 employees Published: February 16, 2022 > "Apptivo allows for a broad range of customization possibilities, making it an excellent out-of-the box option for companies transitioning to a first CRM system. While other competitors may have sleeker design, the consistency of page layouts and button placement was a huge plus for our inter-generational team and made it easier to manage the transition to an online software after years of working with excel and google docs." ### Gallery tab Ease of use: 4.2 out of 5 (708 reviews) #### Related review snippet Reviewer: Linda S. Reviewer details: Professional Training & Coaching, Self-employed Published: October 16, 2023 > "Its integration capabilities allow me to create a tailored tech ecosystem that perfectly suits my unique requirements." ### Integrations tab Apptivo connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/228915/Apptivo/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Slack: 4.7 rating - Google Workspace: 4.7 rating - WordPress: 4.8 rating - Microsoft 365: 4.8 rating - OneDrive: 4.5 rating #### Integrations-related review snippet Reviewer: Linda S. Reviewer details: Professional Training & Coaching, Self-employed Published: October 16, 2023 > "Its integration capabilities allow me to create a tailored tech ecosystem that perfectly suits my unique requirements." --- ## Google Contacts Rating: 4.7 out of 5 (705 reviews) Profile: [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Google Contacts is an online address book which allows users to manage, store, sync and organize contacts across all devices. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.7 rating - Search/Filter: 4.7 rating - Data Import/Export: 4.6 rating - Shared Contacts: 4.6 rating #### Lowest rated features - Third-Party Integrations: 4.2 rating - Interaction Tracking: 4.2 rating - Lead Management: 4.1 rating - CRM: 4.5 rating #### Feature-related review snippet Reviewer: Chris W. Reviewer details: Insurance, 51-200 employees Published: August 13, 2024 > "Google Contacts is a well designed app, it has a user frienly interface and is easy to navigate." ### Gallery tab Ease of use: 4.7 out of 5 (705 reviews) #### Related review snippet Reviewer: Arnold D. Reviewer details: Information Technology and Services, 10,001+ employees Published: June 25, 2026 > "It is a reliable, user-friendly platform that simplifies contact management and enhances communication efficiency across teams and devices." ### Integrations tab Google Contacts connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/203196/Google-Contacts/#integrations) #### Most popular integrations - Gmail: 4.9 rating #### Integrations-related review snippet Reviewer: Stephanie D. Reviewer details: Individual & Family Services, 1-10 employees Published: July 1, 2026 > "The integration and use of other google products are seemingly effortless." --- Page 1 of 8 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (358) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Batch Processing Calendar/Reminder System Contact Database CRM Customizable Fields Data Import/Export Generative AI Interaction Tracking Lead Capture Prospecting Tools Sales Forecasting Sales Pipeline Management Search/Filter Segmentation Shared Contacts Tagging Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [CRM Software](https://www.capterra.com/customer-relationship-management-software/)[Customer Success Software](https://www.capterra.com/customer-success-software/)[Client Onboarding Software](https://www.capterra.com/client-onboarding-software/)[Customer Journey Mapping Tools Software](https://www.capterra.com/customer-journey-mapping-tools-software/)[Customer Retention Software](https://www.capterra.com/customer-retention-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/) I'm looking for Contact Management Software that is: [Free](https://www.capterra.com/contact-management-software/s/free/) Table of Contents - [What are the core features of contact management software?](#what-are-the-core-features-of-contact-management-software) - [What are the benefits of contact management software?](#what-are-the-benefits-of-contact-management-software) - [What are the potential issues with contact management software?](#what-are-the-potential-issues-with-contact-management-software) - [How much does contact management software cost?](#how-much-does-contact-management-software-cost) - [What is contact management software used for?](#what-is-contact-management-software-used-for) - [Which tools integrate with contact management software?](#which-tools-integrate-with-contact-management-software) - [Considerations when purchasing contact management software](#considerations-when-purchasing-contact-management-software) ## What are the core features of contact management software? - **Contact database:** Store and organize contact information in a centralized location. The database typically includes fields for basic details such as name, phone number, email address, organization, and job title. It also offers additional customizable fields to capture specific information relevant to the contact’s preferences. - **Search/filter:** Locate specific contacts within the database by applying search filters such as name, company, location, or any other custom field. This feature helps sort the contact list into categories to simplify data access and retrieval. - **Interaction tracking:** Record and track all contact interactions, including calls, emails, messages, and social media engagement. This feature helps maintain detailed customer profiles that provide valuable insights into individual contact preferences and behaviors. - **Data import/export:** Import or export contact data into or from the contact management system. Most contact management platforms support various file formats, including CSV, vCard (VCF), and PDF. * * * ## What are the benefits of contact management software? - **Improves customer relationships:** Contact management software stores all customer information in a centralized database. This centralization allows you to create dedicated customer profiles that provide a holistic view of each customer’s preferences, needs, and interaction history with your business. Your sales and marketing teams can leverage this customer data to personalize communication and provide tailored services based on individual client preferences. - **Simplifies communication:** Contact management software standardizes communication by providing tools for logging and tracking contact interactions. You can record phone calls, emails, meetings, and notes within the software, ensuring important communication is not overlooked. Additionally, some platforms integrate with email clients and other communication tools, allowing you to manage all communication from a single interface. - **Facilitates targeted marketing campaigns:** With contact management software, you can segment your contact database based on demographics, interactions, behavior, or purchase history, among other factors. Via this segmentation, you can target specific groups of contacts with tailored marketing campaigns and messaging. By delivering relevant, personalized content to each segment, you can improve the effectiveness of marketing efforts and increase engagement and conversion rates. * * * ## What are the potential issues with contact management software? - **Integration issues:** If the contact management software doesn’t integrate seamlessly with your existing systems, such as CRM or marketing automation tools, it can result in data silos, manual data entry, or incomplete data synchronization. This could then lead to inconsistencies in contact information across different platforms. - **Contact data duplication:** Data duplication is a common issue with contact management software, especially in extensive databases with multiple users entering and updating information. Duplicate contacts can lead to confusion, inaccuracies, and inefficiencies in communication and follow-up activities. - **Limited customization:** Some contact management software solutions may have limitations in terms of customization options, such as the ability to add custom database fields, create custom workflows, or tailor the user interface to specific preferences or workflows. Limited customization can make it challenging for your business to adapt the software to your unique needs and requirements. * * * ## How much does contact management software cost? Most contact management software products on the market are priced on a “per user, per month” basis, and their entry-level pricing plans range from **$10 to $199+**.\* An enterprise tool that’s priced higher may include additional features such as advanced customization options, customer information security features, dedicated project management, customer relationship management, client management, advanced marketing automation workflows, and priority access to updates and new features. _\*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites as of Feb. 20, 2024._ * * * ## What is contact management software used for? Contact management software is typically used to organize and manage contact information. However, it can have multiple use cases based on the data you feed into the system and the features available.  - **Lead management:** Contact management software can track and manage leads throughout the sales pipeline. It captures information about leads, such as contact details, interactions, and preferences, and tracks their progress as they move through the various stages of the sales process. By doing so, it allows your sales teams to prioritize high-intent leads, follow up with prospects, and nurture relationships to drive conversions. - **Sales management:** Contact management software can assist your sales teams in managing contacts and opportunities more effectively. It lets them store and organize prospects’ or customers’ information, such as their contact details, communication history, sales activities, and sales pipeline stages. They can use this data to track sales performance, monitor team activities, forecast revenue, and identify improvement areas. - **Customer support and services:** Contact management software lets you maintain a comprehensive record of customer interactions, including inquiries, issues, requests, and resolutions. Your customer support teams can use the software to log customer interactions, track support tickets, escalate issues as needed, and provide timely and personalized assistance to customers.  - **Email marketing campaign management:** A contact management tool streamlines the process of creating and sending targeted email campaigns. With integrated email marketing functionality, the software lets you leverage segmented contact lists to create targeted email campaigns tailored to specific audiences based on demographics, behavior, or past interactions. Personalized campaigns can better engage contacts and drive desired outcomes, such as conversions or brand awareness. * * * ## Which tools integrate with contact management software? A contact management system can integrate with various tools to enhance functionality and streamline processes. We looked at thousands of reviews from users of contact management software to identify products that users frequently mention integrating with their contact management platforms: - **Gmail** is an [email platform](https://www.capterra.com/email-management-software/) that integrates with contact management software to synchronize email communication and contacts. Its integration allows you to easily import contacts from Gmail into the contact management system, and log and track email interactions directly within the software. - **Zapier** is a [marketing automation tool](https://www.capterra.com/marketing-automation-software/) that integrates with contact management software to automate workflows and connect different applications. With Zapier integration, you can create automated workflows to trigger actions in your contact management system based on events in other applications. For example, you can automatically add new leads from web forms or CRM software to the contact management system, eliminating the need for manual data entry. - **Mailchimp** is an [email marketing platform](https://www.capterra.com/email-marketing-software/) that integrates with contact management software to synchronize contact lists and streamline email marketing campaigns. By integrating Mailchimp, you can segment contacts, send targeted email campaigns, and track campaign performance metrics. - **WordPress** is a [content management system](https://www.capterra.com/content-management-software/) that integrates with contact management software to capture and manage leads from website forms via built-in WordPress plugins. WordPress integration lets you automatically sync new leads captured through contact forms on your website, enabling lead generation and management processes. - **Slack** is a [collaboration platform](https://www.capterra.com/collaboration-software/) that integrates with contact management software to facilitate team communication and collaboration. Its integration enables real-time alerts and updates about new leads, deals, and contact activity straight in your Slack channels. This helps your teams stay informed, collaborate, and take immediate action on important opportunities and customer interactions. _We identified these integrations mentioned most often in verified reviews of contact management software published on Capterra within the past two years (as of Feb. 20, 2024)._ * * * ## Considerations when purchasing contact management software - **Check contact segmentation and categorization functionality.** The software should let you segment contacts based on demographics, behavior, engagement level, or other criteria. It should allow you to create custom fields and tags in the contact database to capture specific data or unique characteristics, such as gender, interests, or purchase history, for segmenting your contact list. Additionally, look for advanced segmentation capabilities that can combine various data points or create dynamic segments for automatic updates. - **Assess the reporting and analytics feature.** This feature offers insights into customer interactions, engagement metrics, behavior patterns, sales opportunities, and the performance of your communication strategies. Look for reporting dashboards, customizable reports, and metrics-tracking capabilities to access actionable insights into contact relationships, sales activities, and marketing campaigns. These insights also help optimize strategies to improve customer relationships. - **Evaluate the ease of data input and retrieval.** The interface of your shortlisted tool should be user-friendly, simplifying data entry and providing quick retrieval of contact information when needed. Features such as bulk import or export, integration with other tools, and robust search and filtering enhance productivity and standardize contact data management processes. Additionally, ensure the software offers data validation and deduplication capabilities to maintain data accuracy and integrity. * * * **Source** Products evaluated for the pricing calculation were taken from Capterra’s [contact management software](https://www.capterra.com/contact-management-software/) directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them. **Disclaimer:** This contact management software buyers guide was authored by Capterra’s content team. We develop our guides using the author’s expertise, insights from 2M+ unique user reviews, and our proprietary data science algorithms to identify trends in user sentiment, preferences, and priorities. Some text was generated with assistance from AI tools.