# Compare AppFolio Property Manager vs Avail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AppFolio Property Manager and Avail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/92228-181119/AppFolio-Property-Manager-vs-Avail

---

# AppFolio Property Manager vs Avail Features and Cost Comparison

Last updated April 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AppFolio Property ManagerAvail2/4 selected

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

[Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

[## AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [1,888 reviews](#user-reviews)

Positive

1,701

Neutral

108

Negative

79

[## Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

MH

AE

TB

Based on [276 reviews](#user-reviews)

Positive

253

Neutral

11

Negative

12

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,986 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.4

Channel Management

NA

Online Payments

4.2

Communication Management

3.9

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.7

Communication Management

NA

User satisfaction

User satisfaction

4.5

User reviews[1,888](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[276](https://www.capterra.com/p/181119/Avail/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$9Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Property managers, real estate investors, community associations, student housing operators, commercial property managers, and affordable housing providers.

Best for

Avail is used by DIY landlords, property owners, rental property managers, independent property investors, and multi-unit property owners.

## User reviews

Pros & cons

SM

Sam M.

CEO

> "Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

MA

Mike A.

HOA Board Member Homeowner

> "They actually knew the business side of our HOA. Since AppFolio was implemented a by the management firm a few years ago, the staff..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

KS

Kyle S.

Property Manager

> "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

MA

Mike A.

HOA Board Member Homeowner

> "It has really crushed the personal interaction that our HOA used to have with the management firm whom we pay to over see the HOA. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

Angela B.

Global Property Manager

> "For business utilize other softwares for accounting, AppFolio makes it so much easier."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

KL

Kate L.

Bookkeeper

> "Due to issues with the bank, the change was delayed in AppFolio & AF's response only made it worse."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7099362)

MM

Marilyn M.

Property Manager

> "One of the best features was the ability to complete move out inspection and attach photos through the mobil app!"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

VR

Verified Reviewer

President

> "Bill payments struggle to default to the correct bank account, and multiple accounts mess up the balance sheet's Cash section."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

SE

Sofia E.

Maintenance Supervisor

> "For me it was definitely a learning curve as I had no previous experience with a property management software, however, thanks to the..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6515448)

MB

Mike B.

Manager

> "The accounting system is clunky and needs constant work arounds"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

JH

Jasmine H.

Property Manager

> "New lease, lease renewals with the offers piece of cake super easy super simple."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7089502)

AM

Arlene M.

Assistant Property Manager

> "I wish I had more customization options but a lot of the things that are lying they seem to eventually add."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6818005)

JC

Jordan C.

Property Manager

> "It gives us all the tools to provide a successful rental experience from lead to move out."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6775019)

VR

Verified Reviewer

President

> "Customer support is awful, often taking weeks to reach a live person who escalates issues."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

LL

Leah L.

Renter

> "I also like how you have the ability to communicate with your land lord and submit maintenance requests through the app."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6598425)

KS

Kyle S.

Property Manager

> "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

NB

NiKiya B.

Property Management Coordinator

> "Easy to read landlord statements, able to accept electronic payments, and vendor management as well as processing work orders."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6506534)

MB

Mike B.

Manager

> "so if you are working on a project don't expect to complete the task anytime soon."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

VR

Verified Reviewer

Real Estate Agent

> "It's truly a great tool for property managers and landlords to stay on the same page and for landlords to stay in control of their..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306330)

AW

Ari W.

President

> "Everything...Zero support, horrible interface, useless AI. If you want to talk to a human it'll take you about a week (if they even..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6701429)

AS

Alla S.

Director

> "AppFolio offers a wide range of tools and functionalities that cover every aspect of property management"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

LM

Leah M.

Executive Editor

> "It's a simple website, but this has overly complicated things for no reason."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962)

AS

Alla S.

Director

> "The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

AS

Alison S.

Office Manager

> "The company I worked for did not use the banking and accounting elements of the software to their full potential, due difficulties with..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084)

AM

Angelique M.

Management

> "I really have no comment complaints it’s useful convenient way to communicate quicker and in a timely manner"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6784573)

JA

Joseph A.

member

> "They raise prices every year"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7089836)

OC

Olivia C.

HR Associate

> "I liked that it was easy to submit rent payments and we could get it automatically deduct it from our bank accounts."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6582010)

JV

John V.

Property Manager

> "I emailed and called numerous times with no responses."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

RT

Rob T.

owner

> "Every month I receive my statement from the AppFolio app, and I login to the software -- I find it easy to access a large amount of..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

JV

John V.

Property Manager

> "Customer service is not existent."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

MA

Mike A.

HOA Board Member Homeowner

> "It is easy to access from anywhere. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

CW

Celine W.

Marketing Assistant

> "We could not get access or get a hold of someone to give us access to edit the property websites."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491)

Angela B.

Global Property Manager

> "great response and the onboarding is super easy."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

BL

Barb L.

production manager

> "Accepting payments as they never could figure out the auto pay and also even making a payment was hard"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306223)

VR

Vicky R.

Office Manager

> "We are able to pay rent with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6486312)

MM

Marilyn M.

Property Manager

> "At the time I was using the program, there was no way to do property while messaging."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

AM

Alfiya M.

Software Engineer

> "The reports are useful for documentation purposes"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6456967)

SS

Scott S.

Operations Manager

> "AppFolio has also been difficult to work with on solutions that we expect with our management software."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6659267)

SV

Sharrell V.

Care Coordination Recruiting

> "the layout is bright and easy to use, and it makes it convenient to make payments and keep track of them."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6465576)

SM

Sam M.

CEO

> "This caused major disruptions in our operations and inconvenienced our tenants."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

Panashe B.

IT Specialist

> "AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

PK

Pamela K.

Accountant

> "Appfolio has removed their customer support."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7000534)

MK

Mike K.

CEO

> "AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6004686)

ML

Madison L.

Business Development Manager

> "It can be a pain to upload documents into work orders"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431)

TM

Tammy M.

Property Manager

> "AppFolio allows me to access my tenants and their information with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171)

AB

Ashle B.

Assistant Association Manager

> "The violation field entry is my least favorite because it takes too long in the field to write up a violation and queue it for the next..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4841581)

OK

Obaid K.

Property Manager

> "Using numerous other property management software, this was my lease favorite."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6333610)

RT

Rob T.

owner

> "Sometimes, I get too much information -- a property report for the month can be pages long, and while that is sometimes helpful, at..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

RS

Rodney S.

Estate agent

> "A world-class customer service with extremely quick response times."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196)

JC

James C.

Director

> "could be difficult to get a response from their contact people"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

YP

Yash P.

Human Resource Manager

> "AppFolio Property Manager has been a reliable and easy to use property management solution."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6350446)

David B.

Owner

> "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team is..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

CW

Celine W.

Marketing Assistant

> "I liked that it was easy to have all of our properties in one area."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491)

NP

Nora P.

Property Manager

> "You can't get trough on the phone plus AppFolio recently made changes so that you can't get through to the Chat Line. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486)

AL

Amber L.

Leasing Manager

> "Overall the system is user friendly and has good tutorial videos."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6288564)

RC

Royce C.

Software Reviewer

> "Didn't want to take partial payments"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6752470)

ZC

Zuilma C.

Property Manager

> "The time efficiency has been a huge plus as well"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6674669)

AA

Aria A.

Broker

> "They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

JC

James C.

Director

> "easy to make payments directly from my bank account"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

JM

Jim M.

President

> "The lack of focus on single family managers and the poor customer service has become a problem."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6179720)

SS

Sean S.

Financial Controller

> "Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3784982)

TH

Tucker H.

Director Property Management

> "Changing the free eCheck to a cost for the tenant or the property management company is truly ridiculous. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4843457)

SP

Susan P.

Financial, Real Estate & Software Consultant

> "We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4660728)

AC

Ashley C.

Property Manager

> "There isn't customer support available you have to put in tickets and then you get answered days later."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___5027162)

RS

Rodney S.

Estate agent

> "I love the constant addition of new features."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196)

Panashe B.

IT Specialist

> "AppFolio's support can be inconsistent, occasionally causing delays in issue resolution."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

RC

Roy C.

Director

> "Very straight forward menus and navigation."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6588971)

David B.

Owner

> "They make cancelling very difficult -- Writing this review is the last bit of energy and time this company will take from us."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

LM

Laiba M.

Property management

> "I enjoy many parts, such as listing rentals and interviewing candidates."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299)

DW

Deandra W.

Community Manager

> "Not enough documents to use for notices and communication"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4768098)

JB

John B.

supervisor

> "We have a gigantic client base, and AppFolio licenses us to manage their portfolio from upkeep directly down to accounting and security."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4635249)

EC

Elizabeth C.

Leasing Manager

> "To individually delete each tenant portal when a unit moves out and then opt them out of the tenant portal so they don't get future..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3747020)

BJ

Brandon J.

PMO

> "I love the ability to access information about my Lease agreement,Billing,Documents,Scheduling maintenance and getting information i..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3838104)

LM

Laiba M.

Property management

> "I can't think of a reason why I don't like the product, but I dislike how you can't configure each user separately."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299)

NP

Nora P.

Property Manager

> "Client profile is very well thought out, laid out and incorporates all the information in one place that is necessary. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486)

PP

Paul P.

Analyst

> "Granted this could also be tied to the actual information being put in, but I find it difficult at times to find my important tax,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4581186)

IC

Irish C.

Leasing Assistant

> "I like that they send out updates and notifications whenever new features are implemented."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4886468)

TD

Thomas D.

President

> "For example, a owner credit was incorrectly applied to a suppressed charge."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4805013)

JP

Julia P.

Maintenance Manager

> "It has many great features for accounting, maintenance, lease, etc. Makes it easy to track work orders and the continuous updates are..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3677576)

AA

Aria A.

Broker

> "I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

[View Reviews](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

MH

Michael H.

Owner

> "Listing units, screening tenants, collecting rent, and tracking expenses all in one place saves a lot of time and..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7078824)

SMY

Sai Mahitha Y.

CEO

> "Right now, support is limited to weekdays, which can be inconvenient when you need quick help."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

AE

Alyssa E.

Landlord

> "My housemates have told me they like that can set up auto rent payments by connecting their bank accounts, and I like..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

JB

Jayshree B.

Owner

> "Tenants and applicants usually don't like fees associated with credit reports, use of online payments platform etc."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016443)

TB

Trina B.

Owner

> "The ease Avail gives from listing the property EVERYWHERE, background and credit checks, creating leases specific to..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017090)

ZH

Zach H.

Landlord

> "Their customer support is horrible; they always are unavailable in the morning for "team meetings" and then in the..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

MK

Manideep K.

Self property management

> "Applications and tenant screening are all handled within the platform, so credit and background checks come through..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

MM

Marc M.

scientist

> "The applicant management process is bad, clunky, confusing, and misleading."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

SMY

Sai Mahitha Y.

CEO

> "The application and tenant screening features are built in, so background and credit reports are easy to access and..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

MM

Marc M.

scientist

> "The "dashboard" tells you nothing about the stage people are in."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

MK

Manideep K.

Self property management

> "Features like e-signatures for leases and online rent collection add to the ease of managing the process without..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

BG

Brian G.

Owner

> "Tenet maintenance portal isn’t the easiest to use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

BL

Brandi L.

Property Manager

> "Everything I need—leases, documents, payments, and maintenance tracking—is in one place, which gives me peace of mind..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

ZH

Zach H.

Landlord

> "The price has been steadily increasing, but they lack even a basic app."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

YP

Yuga P.

manager

> "From payment due dates to important updates, the platform ensures that both tenants and landlords stay well-informed..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017507)

RF

Ruben F.

Renter

> "No I am not going to set up automatic payments. Why would I trust Avail's security back end when their front end app..."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4769672)

KC

Kashif C.

Founder

> "I like the alerts that help with communication around upcoming bills due from tenants."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7026633)

VR

Verified Reviewer

President

> "Stress imposed and the need to share extremely sensitive documents by email to get around the system and multiple..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

BL

Brandi L.

Property Manager

> "Avail makes it straightforward for tenants to submit requests and for me to track progress, which keeps communication..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

CT

Christopher T.

owner

> "Because of the difficulty in generating a simple lease renewal I had renters leave through frustration."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

MK

Manideep K.

Self property management

> "It makes creating a listing simple and pushes it out to multiple rental sites at once, which saves a lot of effort."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

CT

Christopher T.

owner

> "Very cumbersome to generate a lease and very very difficult to understand the functioning of the software in general."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

DD

Danielle D.

Owner

> "Overall, Avail feels like a tool that doesn’t just simplify property management it also contributes to business growth..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

VR

Verified Reviewer

President

> "cant have prior rent be 0 (at least give a warning for that, (ie if you owned it).. and anyone without a credit rating..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

LP

Lexus P.

CEO

> "It's an ok free option if you are in the market for a place to list your rentals but there are better free choices as..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "Software that guarantees phones 4+ phone calls to 3 different parties Landloard, Software, Credit Check Company... is..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

AE

Alyssa E.

Landlord

> "I live with two housemates, and I use Avail to stay organized and be more professional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

CW

Cristina W.

Owner

> "No one answered the phone, and I tried helping the tenant, so I had to go old school and pick up a check from him."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4633067)

PP

Peter P.

CEO

> "I’ve been using Avail as a landlord and it has truly streamlined how I manage my rentals."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017137)

TM

Tammy M.

Property Manager

> "There was not a lot of traffic that the website offered."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___4097073)

DD

Danielle D.

Owner

> "Knowing that both my information and my tenants’ data are protected gives me peace of mind."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

KP

Kisha P.

Property Manager

> "There was an issue that a potential tenant when completing his application."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3600577)

NS

Nakita S.

Manager

> "Tenant management and landlord management has be very helpful for me."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

BK

Bridgette K.

ceo

> "This resulted in my landlord account being closed."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

BL

Brandi L.

Property Manager

> "Overall, Avail has made managing my property much more efficient and stress-free."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

GS

Gwendolyn S.

Property Owner

> "I don’t have any thing to add to this section on Con’s. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3594543)

DD

Danielle D.

Owner

> "This is what got me started on here in the first place I’ve added additional properties since originally starting."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

BK

Bridgette K.

ceo

> "For some reason the payment did not process."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

NS

Nakita S.

Manager

> "I look forward to a long business relationship with Avail to help me manage my properties."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

GT

Gregory T.

Education Admin

> "Sometimes user friendliness is an issue."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3677556)

LT

Loan T.

Project Manager

> "Customer service is also easy to reach if you have questions, navigating as well."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017405)

RS

Ryan S.

Landlord

> "There was also another issue I had where a tenant accidentally paid twice and I couldn't adjust the payment."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3329767)

DD

Danielle D.

Owner

> "Another reason I like Avail is the way it supports business growth."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

CK

Courtney K.

Project Engineer

> "The only bad thing about this software is that it's too easy to set up and use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3465494)

MK

Manideep K.

Self property management

> "Avail is a convenient tool for independent landlords."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

SP

Sandra P.

Landlord

> "Little trouble using the accounting aspect of rental payments. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3060426)

BG

Brian G.

Owner

> "Managing multiple properties is a breeze."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

PR

Paul R.

Owner/Manager

> "It isn't easy to download and provide easily understandable payment records each month."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3188819)

BG

Brian G.

Owner

> "Sure makes managing my multiple properties easy."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

SC

Sybil C.

Owner

> "fitguring out how to see the applicant was difficult. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___2818879)

AA

Andrea A.

Property Management

> "The ability to screen tenants is awesome."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6523757)

JJ

Jill J.

Actress

> "The connections with other rental agencies pretty much suck. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3421760)

CM

Charles M.

Managing Partner

> "Easy to use features feel secure and lets me grow my business. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016937)

JS

Joseph S.

President

> "It’s taken me a little while to get around the website"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3428647)

RS

Rachel S.

Landlord

> "Its streamlined and easily organized."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017127)

BG

Benjamin G.

Property Manager

> "Not 24 hour costumer service help"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3344531)

NV

Nahwal V.

Owner

> "The customer service is exceptional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7019071)

TM

Tim M.

Manager

> "Don't believe the hype about Next Day Rental Payments!"

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

BA

Bobby A.

CEO

> "Avail is easy to use and the interface is very user friendly."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018964)

MH

Monica H.

Real Estate Agent

> "I do not find the path within it to b intuitive."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3374576)

LP

Lexus P.

CEO

> "With it being free it may be an app worth trying out with nothing to lose"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "the user gets no feedback.."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

BL

Brandi L.

Property Manager

> "From the very beginning, the platform was easy to learn and navigate, even as a first-time landlord."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

TM

Tim M.

Manager

> "It's not easy to get started, it not easy to just jump in and figure out."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

AE

Alyssa E.

Landlord

> "Avail makes my landlord side gig so easy!!"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

LS

LaToya S.

Investor/Landlord

> "Everything is automated."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___2083630)

[View Reviews](https://www.capterra.com/p/181119/Avail/reviews/)

## User interface

4.51 (1,888)

4.57 (276)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

AppFolio Property Manager

Top features

33/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#features)

Avail

22/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/181119/Avail/#features)

### Recognition

No recognitions have been awarded to AppFolio Property Manager

No recognitions have been awarded to Avail

### Deployment & support

AppFolio Property Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Avail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AppFolio Property Manager

-   By AppFolio
-   Located in United States
-   Founded in 2006

Avail

-   By Realtor.com
-   Located in United States
-   Founded in 2013

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[Avail](https://www.capterra.com/p/181119/Avail/)[4.57 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

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[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

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