# Compare AppFolio Property Manager vs Guesty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AppFolio Property Manager and Guesty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92228-159377/AppFolio-Property-Manager-vs-Guesty --- # AppFolio Property Manager vs Guesty Features and Cost Comparison Last updated April 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AppFolio Property ManagerGuesty2/4 selected [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) [## AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [1,888 reviews](#user-reviews) Positive 1,701 Neutral 108 Negative 79 [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [462 reviews](#user-reviews) Positive 399 Neutral 19 Negative 44 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,986 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.4 Channel Management NA Online Payments 4.2 Communication Management 3.9 73%Fit Missing features Feature ratings Reservations Management 4.5 Rent Tracking NA Channel Management 4.6 Online Payments 4.2 Communication Management 4.6 User satisfaction User satisfaction 4.5 User reviews[1,888](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.3 User satisfaction 4.4 User reviews[462](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $23Other, Per Month - Free version - Free trial Best for Best for Property managers, real estate investors, community associations, student housing operators, commercial property managers, and affordable housing providers. Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. ## User reviews Pros & cons SM Sam M. CEO > "Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161) MA Mike A. HOA Board Member Homeowner > "They actually knew the business side of our HOA. Since AppFolio was implemented a by the management firm a few years ago, the staff..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) KS Kyle S. Property Manager > "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) MA Mike A. HOA Board Member Homeowner > "It has really crushed the personal interaction that our HOA used to have with the management firm whom we pay to over see the HOA. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) Angela B. Global Property Manager > "For business utilize other softwares for accounting, AppFolio makes it so much easier." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068) KL Kate L. Bookkeeper > "Due to issues with the bank, the change was delayed in AppFolio & AF's response only made it worse." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7099362) MM Marilyn M. Property Manager > "One of the best features was the ability to complete move out inspection and attach photos through the mobil app!" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) VR Verified Reviewer President > "Bill payments struggle to default to the correct bank account, and multiple accounts mess up the balance sheet's Cash section." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747) SE Sofia E. Maintenance Supervisor > "For me it was definitely a learning curve as I had no previous experience with a property management software, however, thanks to the..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6515448) MB Mike B. Manager > "The accounting system is clunky and needs constant work arounds" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557) JH Jasmine H. Property Manager > "New lease, lease renewals with the offers piece of cake super easy super simple." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7089502) AM Arlene M. Assistant Property Manager > "I wish I had more customization options but a lot of the things that are lying they seem to eventually add." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6818005) JC Jordan C. Property Manager > "It gives us all the tools to provide a successful rental experience from lead to move out." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6775019) VR Verified Reviewer President > "Customer support is awful, often taking weeks to reach a live person who escalates issues." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747) LL Leah L. Renter > "I also like how you have the ability to communicate with your land lord and submit maintenance requests through the app." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6598425) KS Kyle S. Property Manager > "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) NB NiKiya B. Property Management Coordinator > "Easy to read landlord statements, able to accept electronic payments, and vendor management as well as processing work orders." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6506534) MB Mike B. Manager > "so if you are working on a project don't expect to complete the task anytime soon." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557) VR Verified Reviewer Real Estate Agent > "It's truly a great tool for property managers and landlords to stay on the same page and for landlords to stay in control of their..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306330) AW Ari W. President > "Everything...Zero support, horrible interface, useless AI. If you want to talk to a human it'll take you about a week (if they even..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6701429) AS Alla S. Director > "AppFolio offers a wide range of tools and functionalities that cover every aspect of property management" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901) LM Leah M. Executive Editor > "It's a simple website, but this has overly complicated things for no reason." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962) AS Alla S. Director > "The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901) AS Alison S. Office Manager > "The company I worked for did not use the banking and accounting elements of the software to their full potential, due difficulties with..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084) AM Angelique M. Management > "I really have no comment complaints it’s useful convenient way to communicate quicker and in a timely manner" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6784573) JA Joseph A. member > "They raise prices every year" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7089836) OC Olivia C. HR Associate > "I liked that it was easy to submit rent payments and we could get it automatically deduct it from our bank accounts." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6582010) JV John V. Property Manager > "I emailed and called numerous times with no responses." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621) RT Rob T. owner > "Every month I receive my statement from the AppFolio app, and I login to the software -- I find it easy to access a large amount of..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520) JV John V. Property Manager > "Customer service is not existent." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621) MA Mike A. HOA Board Member Homeowner > "It is easy to access from anywhere. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) CW Celine W. Marketing Assistant > "We could not get access or get a hold of someone to give us access to edit the property websites." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491) Angela B. Global Property Manager > "great response and the onboarding is super easy." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068) BL Barb L. production manager > "Accepting payments as they never could figure out the auto pay and also even making a payment was hard" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306223) VR Vicky R. Office Manager > "We are able to pay rent with a click of a button." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6486312) MM Marilyn M. Property Manager > "At the time I was using the program, there was no way to do property while messaging." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) AM Alfiya M. Software Engineer > "The reports are useful for documentation purposes" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6456967) SS Scott S. Operations Manager > "AppFolio has also been difficult to work with on solutions that we expect with our management software." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6659267) SV Sharrell V. Care Coordination Recruiting > "the layout is bright and easy to use, and it makes it convenient to make payments and keep track of them." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6465576) SM Sam M. CEO > "This caused major disruptions in our operations and inconvenienced our tenants." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161) Panashe B. IT Specialist > "AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794) PK Pamela K. Accountant > "Appfolio has removed their customer support." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7000534) MK Mike K. CEO > "AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6004686) ML Madison L. Business Development Manager > "It can be a pain to upload documents into work orders" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431) TM Tammy M. Property Manager > "AppFolio allows me to access my tenants and their information with a click of a button." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171) AB Ashle B. Assistant Association Manager > "The violation field entry is my least favorite because it takes too long in the field to write up a violation and queue it for the next..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4841581) OK Obaid K. Property Manager > "Using numerous other property management software, this was my lease favorite." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6333610) RT Rob T. owner > "Sometimes, I get too much information -- a property report for the month can be pages long, and while that is sometimes helpful, at..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520) RS Rodney S. Estate agent > "A world-class customer service with extremely quick response times." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196) JC James C. Director > "could be difficult to get a response from their contact people" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594) YP Yash P. Human Resource Manager > "AppFolio Property Manager has been a reliable and easy to use property management solution." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6350446) David B. Owner > "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team is..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513) CW Celine W. Marketing Assistant > "I liked that it was easy to have all of our properties in one area." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491) NP Nora P. Property Manager > "You can't get trough on the phone plus AppFolio recently made changes so that you can't get through to the Chat Line. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486) AL Amber L. Leasing Manager > "Overall the system is user friendly and has good tutorial videos." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6288564) RC Royce C. Software Reviewer > "Didn't want to take partial payments" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6752470) ZC Zuilma C. Property Manager > "The time efficiency has been a huge plus as well" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6674669) AA Aria A. Broker > "They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962) JC James C. Director > "easy to make payments directly from my bank account" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594) JM Jim M. President > "The lack of focus on single family managers and the poor customer service has become a problem." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6179720) SS Sean S. Financial Controller > "Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3784982) TH Tucker H. Director Property Management > "Changing the free eCheck to a cost for the tenant or the property management company is truly ridiculous. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4843457) SP Susan P. Financial, Real Estate & Software Consultant > "We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting,..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4660728) AC Ashley C. Property Manager > "There isn't customer support available you have to put in tickets and then you get answered days later." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___5027162) RS Rodney S. Estate agent > "I love the constant addition of new features." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196) Panashe B. IT Specialist > "AppFolio's support can be inconsistent, occasionally causing delays in issue resolution." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794) RC Roy C. Director > "Very straight forward menus and navigation." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6588971) David B. Owner > "They make cancelling very difficult -- Writing this review is the last bit of energy and time this company will take from us." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513) LM Laiba M. Property management > "I enjoy many parts, such as listing rentals and interviewing candidates." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299) DW Deandra W. Community Manager > "Not enough documents to use for notices and communication" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4768098) JB John B. supervisor > "We have a gigantic client base, and AppFolio licenses us to manage their portfolio from upkeep directly down to accounting and security." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4635249) EC Elizabeth C. Leasing Manager > "To individually delete each tenant portal when a unit moves out and then opt them out of the tenant portal so they don't get future..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3747020) BJ Brandon J. PMO > "I love the ability to access information about my Lease agreement,Billing,Documents,Scheduling maintenance and getting information i..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3838104) LM Laiba M. Property management > "I can't think of a reason why I don't like the product, but I dislike how you can't configure each user separately." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299) NP Nora P. Property Manager > "Client profile is very well thought out, laid out and incorporates all the information in one place that is necessary. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486) PP Paul P. Analyst > "Granted this could also be tied to the actual information being put in, but I find it difficult at times to find my important tax,..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4581186) IC Irish C. Leasing Assistant > "I like that they send out updates and notifications whenever new features are implemented." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4886468) TD Thomas D. President > "For example, a owner credit was incorrectly applied to a suppressed charge." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4805013) JP Julia P. Maintenance Manager > "It has many great features for accounting, maintenance, lease, etc. Makes it easy to track work orders and the continuous updates are..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3677576) AA Aria A. Broker > "I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962) [View Reviews](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without requiring..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set up." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it significantly..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing misstakes!" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to use,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MM Morgan M. Manager > "This was interfering with my booking settings and causing havoc with our booking calendar. When I logged in there were limited settings due to the free trial ending, and it..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6290326) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is vigilant..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over and..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our size." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) RV Renata V. Vacational rental manager > "I cant even give an invoice for my guests with them details, my property owners cant see anything on them"landing page", because there is not even owner portal." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6295612) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) MJ MuhammEd J. Reservation Agent > "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) MT Michelle T. Property Manager > "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) BL Barry L. Maintenance Supervisor > "Allowing me full visibility of vacancies and guests names helps me schedule my team" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) GJ Gabriele J. owner of holiday apartment rental agency > "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) AM Arturo M. Reservation manager > "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644) LS Laura S. Community Association Manager and Property Manager > "A few features are hard to navigate, and the platform has a learning curve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021) YM Yazmin M. Maintenance > "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) EC Eddie C. Owner > "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545) JP Jennifer P. Owner > "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193) CL Carlyn L. Senior Reservations Agent > "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819) MT Michelle T. Property Manager > "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) AN Achraf N. reservation > "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) MR Mike R. Manager > "These portals seem to be bought and sold constantly making few improvements to the user" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673) AM Azhar M. Listing Manager > "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616) MVC Maria-Vittoria C. Owner > "The cancellation experience compounded the frustration, with continued billing despite prior notice." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select from)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) BJ H. Owner - CEO > "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) LG Luke G. Contractor > "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) MZ Michael Z. ceo > "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) LW LEEONIE W. Owner > "my subscription was cancelled. And now I can't contact Guesty when I log into my account." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6766707) KV Kaylyn V. AGM > "Having both web and mobile access is a major plus, especially for a resort where our team is frequently on the move." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054137) MC MORGANNE C. Operations Manager > "That we can't print daily task sheet" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402) JR John R. President > "Managing reservations, guest communication, and operational tasks is extremely efficient." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) TA Tony A. President > "We had a catastrophic nightmare integration with Vrbo, which would’ve put us out of business. If we didn’t think fast and change the whole nature of our business, nobody..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6239184) CF Christopher F. General Manager > "The user interface is straightforward, and I’ve even seen Guesty adopt a couple of suggestions I made along the way, which shows they’re paying attention to user needs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049186) SL Sandi L. Owner > "There are so many features in Guesty that I have not figured out how to use because the pages of manuals they have online to figure it out are not user friendly and support..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6409878) SB Shannon B. Owner > "It is so helpful for us to have all of our bookings in one place instead of managing multiple platforms." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048993) JM Jeff M. CTO > "It's a little bit more expensive than other competitors." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051600) KK Katie K. Vacation Rental Manager > "I love that all of my listing information and other booking sites can all be in one central location." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107635) Daniel H. CEO > "I expressed my concerns that adding other things to something that is broken won't fix the issue that we are dealing with." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) MT Matthew T. Director > "Having messaging automated and all in one place makes it a lot easier to manage bookings." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053492) NP Nicholas P. President > "The API performance is also disappointing, with frequent outages that lead to major synchronization issues." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6287856) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## User interface 4.51 (1,888) 4.44 (462) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important AppFolio Property Manager 33/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#features) Guesty 33/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/159377/Guesty/#features) ### Recognition No recognitions have been awarded to AppFolio Property Manager No recognitions have been awarded to Guesty ### Deployment & support AppFolio Property Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AppFolio Property Manager - By AppFolio - Located in United States - Founded in 2006 Guesty - By Guesty - Located in United States - Founded in 2014 ## Popular Comparisons [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.3 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/92228-211768/AppFolio-Property-Manager-vs-DoorLoop) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Contact vendor for pricing Price $62/month 4.3 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-92228/Buildium-Property-Management-Software-vs-AppFolio-Property-Manager) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $23/month Price $69/month 4.4 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/159377-211768/Guesty-vs-DoorLoop) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-92228/Entrata-vs-AppFolio-Property-Manager) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) vs 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