# Compare AppFolio Property Manager vs PayHOA 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PayHOA and AppFolio Property Manager based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92228-146693/AppFolio-Property-Manager-vs-PayHOA --- # PayHOA vs AppFolio Property Manager Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PayHOAAppFolio Property Manager2/4 selected [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) [## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment GC Based on [574 reviews](#user-reviews) Positive 546 Neutral 20 Negative 8 [## AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [1,888 reviews](#user-reviews) Positive 1,701 Neutral 108 Negative 79 What’s your intended use case? ## Summary * * * Features in HOA Software Best performer 41 / 43 Only PayHOA - Member Communication 40 / 43 User satisfaction User satisfaction 4.7 User reviews[574](https://www.capterra.com/p/146693/PayHOA/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.7 User satisfaction 4.5 User reviews[1,888](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $54Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike. Best for Property managers, real estate investors, community associations, student housing operators, commercial property managers, and affordable housing providers. ## User reviews Pros & cons GC Ginger C. Board Secretary > "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373) AC Alex C. Manager > "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) CC Caryn C. President, Board of Directors > "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551) RH RaeAnne H. Community Association Manager HOA Management > "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) MJ McKenzie J. Executive Director of Portfolio Management > "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927) RH RaeAnne H. Community Association Manager HOA Management > "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) KB Kevin B. President > "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929) MM Mitchell M. Asset Manager > "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082) EG Ebrahim G. Treasurer > "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) SC Sandra C. CFO > "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526) MP Michael P. President > "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593) EG Ebrahim G. Treasurer > "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) CK Catherine K. Retired > "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680) SS Stacy S. Resident > "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857) AB Anisa B. HOA Board Secretary > "It integrates all our needs in one place, from payments to communications and records." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375) DM Dennis M. Treasurer > "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949) SH Stuart H. Treasurer > "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683) GG Greg G. Retired > "We currently have no transactions flowing from our bank for the last two weeks and still have no eta." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595) HB Hilary B. Association Director > "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748) VC Vincent C. President > "Its hard to manage accounting... balance does not true up the way cash accounting would expect..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249) ST Steve T. Treasurer > "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643) MC Mark C. President > "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842) AH Andrea H. HOA Board President > "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455) JB Jordan B. Cost Analyst > "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181) KM Katie M. Community Manager > "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212) WR Wayne R. Treasurer > "Not having 30-60-90 notices sent out to owners with late charges attached." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324) JB Jordan B. Cost Analyst > "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going through..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181) AA Annemarie A. Secretary > "Some of the billing/invoice procedures cause us some issues." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725) AC Alex C. Manager > "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) AC Alex C. Manager > "While PayHOA offers strong overall value, there are still some system bugs that can create frustration." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) AC Alex C. Manager > "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) EG Ebrahim G. Treasurer > "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) MJ McKenzie J. Executive Director of Portfolio Management > "The oh-so-simple design literally allows anyone with even basic computer skills to quickly utilize the system fully with minimal training." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927) GB Gene B. President > "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006) VL Vencent L. CEO > "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854) PQ Paula Q. Secretary > "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626) VL Vencent L. CEO > "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have yet..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854) MP Michael P. President > "Some homeowners, due to their age and inexperience, have difficulty entering info." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593) SE Samantha E. Secretary > "The new features such as the petition and ballot/voting section are going to come in handy!" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7031859) GI Gary I. Treasurer > "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412) AC Alex C. Manager > "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) EG Ebrahim G. Treasurer > "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) VR Verified Reviewer HOA Board > "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855) GG Gary G. President of HOA > "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129) JM Jaci M. Board of Directors, Secretary > "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656) WP William P. Retired > "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167) KC Kendra C. Treasurer > "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855) TS Tiffany S. President > "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263) DM Daniel M. HOA President > "Great communication platform and covers all key operational processes for us. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443) JA Jeanine A. HOA board president > "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546) VR Verified Reviewer HOA BOD President > "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456) TO Terry O. Director > "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684) AA Anthony A. Treasurer > "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921) AC Alex C. Manager > "There have been issues with exporting financial statements." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) EB Eric B. HOA president > "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207) BB Brooke B. Architect > "Bank information system is difficult to add if you don’t have online access to your account." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200) MP Mark P. Treasurer > "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789) JS Julie S. Administer > "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802) CR Catherine R. Member > "It's Good for receiving email blasts from the community management board" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051) CR Catherine R. Member > "Probably my biggest problem is unsolicited emails" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051) RH Ryan H. Treasurer > "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333) EM Emily M. Homeowner Support and Accounting > "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248) LH Lisa H. HOA treasurer > "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505) KW Kenneth W. President > "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788) RH RaeAnne H. Community Association Manager HOA Management > "Now, I'm in a rush to find another company that doesn't charge exorbitant onboarding fees so I can get on a more reliable platform." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) MP Mark P. Treasurer > "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local company..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789) Bill V. Treasurer > "It's a complete solution that allows us to easily manage all of the administration of our HOA." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332) GA Guy A. President > "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791) LG Linda G. Treasurer > "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575) ES Ethan S. Owner > "We had to drive to our property managers office to make monthly payments before, what a nightmare." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788) GG Greg G. Retired > "Overall I love the features of the software and the fact I can access it from anywhere and from any device." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595) IR Iulia R. Vice President > "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269) AS AC S. president > "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201) JD Joanne D. Treasurer > "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061) SS Stacy S. Resident > "The AI aspect for support has been a great asset as well for us on weekends." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857) Jamie B. HOA Board > "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774) VR Verified Reviewer HOA BOD President > "The PayHOA team are very responsive and dedicated to resolving any programming issues or mis-connections. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456) CB Carrie B. HOA President > "We have a few issues with duplicates that we log vs. import from our bank." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866) JM James M. Controller > "There are many features we like too - texting, email, surveys, tags, violations, and pictures. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717829) HB Hilary B. Association Director > "Parts of the platform are changed and updated without notifying customers, which negatively affects the user experience." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748) [View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/) SM Sam M. CEO > "Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161) MA Mike A. HOA Board Member Homeowner > "They actually knew the business side of our HOA. Since AppFolio was implemented a by the management firm a few years ago, the staff..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) KS Kyle S. Property Manager > "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) MA Mike A. HOA Board Member Homeowner > "It has really crushed the personal interaction that our HOA used to have with the management firm whom we pay to over see the HOA. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) Angela B. Global Property Manager > "For business utilize other softwares for accounting, AppFolio makes it so much easier." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068) KL Kate L. Bookkeeper > "Due to issues with the bank, the change was delayed in AppFolio & AF's response only made it worse." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7099362) MM Marilyn M. Property Manager > "One of the best features was the ability to complete move out inspection and attach photos through the mobil app!" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) VR Verified Reviewer President > "Bill payments struggle to default to the correct bank account, and multiple accounts mess up the balance sheet's Cash section." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747) SE Sofia E. Maintenance Supervisor > "For me it was definitely a learning curve as I had no previous experience with a property management software, however, thanks to the..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6515448) MB Mike B. Manager > "The accounting system is clunky and needs constant work arounds" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557) JH Jasmine H. Property Manager > "New lease, lease renewals with the offers piece of cake super easy super simple." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7089502) AM Arlene M. Assistant Property Manager > "I wish I had more customization options but a lot of the things that are lying they seem to eventually add." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6818005) JC Jordan C. Property Manager > "It gives us all the tools to provide a successful rental experience from lead to move out." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6775019) VR Verified Reviewer President > "Customer support is awful, often taking weeks to reach a live person who escalates issues." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747) LL Leah L. Renter > "I also like how you have the ability to communicate with your land lord and submit maintenance requests through the app." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6598425) KS Kyle S. Property Manager > "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) NB NiKiya B. Property Management Coordinator > "Easy to read landlord statements, able to accept electronic payments, and vendor management as well as processing work orders." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6506534) MB Mike B. Manager > "so if you are working on a project don't expect to complete the task anytime soon." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557) VR Verified Reviewer Real Estate Agent > "It's truly a great tool for property managers and landlords to stay on the same page and for landlords to stay in control of their..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306330) AW Ari W. President > "Everything...Zero support, horrible interface, useless AI. If you want to talk to a human it'll take you about a week (if they even..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6701429) AS Alla S. Director > "AppFolio offers a wide range of tools and functionalities that cover every aspect of property management" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901) LM Leah M. Executive Editor > "It's a simple website, but this has overly complicated things for no reason." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962) AS Alla S. Director > "The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901) AS Alison S. Office Manager > "The company I worked for did not use the banking and accounting elements of the software to their full potential, due difficulties with..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084) AM Angelique M. Management > "I really have no comment complaints it’s useful convenient way to communicate quicker and in a timely manner" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6784573) JA Joseph A. member > "They raise prices every year" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7089836) OC Olivia C. HR Associate > "I liked that it was easy to submit rent payments and we could get it automatically deduct it from our bank accounts." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6582010) JV John V. Property Manager > "I emailed and called numerous times with no responses." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621) RT Rob T. owner > "Every month I receive my statement from the AppFolio app, and I login to the software -- I find it easy to access a large amount of..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520) JV John V. Property Manager > "Customer service is not existent." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621) MA Mike A. HOA Board Member Homeowner > "It is easy to access from anywhere. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) CW Celine W. Marketing Assistant > "We could not get access or get a hold of someone to give us access to edit the property websites." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491) Angela B. Global Property Manager > "great response and the onboarding is super easy." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068) BL Barb L. production manager > "Accepting payments as they never could figure out the auto pay and also even making a payment was hard" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306223) VR Vicky R. Office Manager > "We are able to pay rent with a click of a button." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6486312) MM Marilyn M. Property Manager > "At the time I was using the program, there was no way to do property while messaging." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) AM Alfiya M. Software Engineer > "The reports are useful for documentation purposes" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6456967) SS Scott S. Operations Manager > "AppFolio has also been difficult to work with on solutions that we expect with our management software." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6659267) SV Sharrell V. Care Coordination Recruiting > "the layout is bright and easy to use, and it makes it convenient to make payments and keep track of them." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6465576) SM Sam M. CEO > "This caused major disruptions in our operations and inconvenienced our tenants." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161) Panashe B. IT Specialist > "AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794) PK Pamela K. Accountant > "Appfolio has removed their customer support." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7000534) MK Mike K. CEO > "AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6004686) ML Madison L. Business Development Manager > "It can be a pain to upload documents into work orders" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431) TM Tammy M. Property Manager > "AppFolio allows me to access my tenants and their information with a click of a button." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171) AB Ashle B. Assistant Association Manager > "The violation field entry is my least favorite because it takes too long in the field to write up a violation and queue it for the next..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4841581) OK Obaid K. Property Manager > "Using numerous other property management software, this was my lease favorite." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6333610) RT Rob T. owner > "Sometimes, I get too much information -- a property report for the month can be pages long, and while that is sometimes helpful, at..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520) RS Rodney S. Estate agent > "A world-class customer service with extremely quick response times." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196) JC James C. Director > "could be difficult to get a response from their contact people" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594) YP Yash P. Human Resource Manager > "AppFolio Property Manager has been a reliable and easy to use property management solution." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6350446) David B. Owner > "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team is..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513) CW Celine W. Marketing Assistant > "I liked that it was easy to have all of our properties in one area." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491) NP Nora P. Property Manager > "You can't get trough on the phone plus AppFolio recently made changes so that you can't get through to the Chat Line. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486) AL Amber L. Leasing Manager > "Overall the system is user friendly and has good tutorial videos." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6288564) RC Royce C. Software Reviewer > "Didn't want to take partial payments" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6752470) ZC Zuilma C. Property Manager > "The time efficiency has been a huge plus as well" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6674669) AA Aria A. Broker > "They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962) JC James C. Director > "easy to make payments directly from my bank account" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594) JM Jim M. President > "The lack of focus on single family managers and the poor customer service has become a problem." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6179720) SS Sean S. Financial Controller > "Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3784982) TH Tucker H. Director Property Management > "Changing the free eCheck to a cost for the tenant or the property management company is truly ridiculous. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4843457) SP Susan P. Financial, Real Estate & Software Consultant > "We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting,..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4660728) AC Ashley C. Property Manager > "There isn't customer support available you have to put in tickets and then you get answered days later." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___5027162) RS Rodney S. Estate agent > "I love the constant addition of new features." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196) Panashe B. IT Specialist > "AppFolio's support can be inconsistent, occasionally causing delays in issue resolution." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794) RC Roy C. Director > "Very straight forward menus and navigation." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6588971) David B. Owner > "They make cancelling very difficult -- Writing this review is the last bit of energy and time this company will take from us." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513) LM Laiba M. Property management > "I enjoy many parts, such as listing rentals and interviewing candidates." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299) DW Deandra W. Community Manager > "Not enough documents to use for notices and communication" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4768098) JB John B. supervisor > "We have a gigantic client base, and AppFolio licenses us to manage their portfolio from upkeep directly down to accounting and security." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4635249) EC Elizabeth C. Leasing Manager > "To individually delete each tenant portal when a unit moves out and then opt them out of the tenant portal so they don't get future..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3747020) BJ Brandon J. PMO > "I love the ability to access information about my Lease agreement,Billing,Documents,Scheduling maintenance and getting information i..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3838104) LM Laiba M. Property management > "I can't think of a reason why I don't like the product, but I dislike how you can't configure each user separately." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299) NP Nora P. Property Manager > "Client profile is very well thought out, laid out and incorporates all the information in one place that is necessary. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486) PP Paul P. Analyst > "Granted this could also be tied to the actual information being put in, but I find it difficult at times to find my important tax,..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4581186) IC Irish C. Leasing Assistant > "I like that they send out updates and notifications whenever new features are implemented." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4886468) TD Thomas D. President > "For example, a owner credit was incorrectly applied to a suppressed charge." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4805013) JP Julia P. Maintenance Manager > "It has many great features for accounting, maintenance, lease, etc. Makes it easy to track work orders and the continuous updates are..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3677576) AA Aria A. Broker > "I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962) [View Reviews](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) ## User interface 4.66 (574) 4.51 (1,888) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features PayHOA Top features 41/43 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Application Management - Bank Reconciliation - Billing & Invoicing - Calendar Management - Committee Management - Contact Management - Customizable Branding - Customizable Templates - Document Management - Electronic Payments - Event Management - Expense Tracking - Fee Collection - File Management - General Ledger - Generative AI - HOA Violation Enforcement - Inspection Management - Maintenance Scheduling - Member Communication - Member Database - Payment Processing - Portfolio Management - Property Database - Real-Time Notifications - Recurring/Subscription Billing - Reminders - Reporting/Analytics - Self Service Portal - SMS Messaging - Task Management - Third-Party Integrations - Transaction History - Vendor Management - Website Management - Work Order Management [See all features](https://www.capterra.com/p/146693/PayHOA/#features) AppFolio Property Manager 40/43 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Application Management - Bank Reconciliation - Billing & Invoicing - Calendar Management - Committee Management - Contact Management - Customizable Branding - Customizable Templates - Document Management - Electronic Payments - Event Management - Expense Tracking - Fee Collection - File Management - General Ledger - Generative AI - HOA Violation Enforcement - Inspection Management - Maintenance Scheduling - Member Communication - Member Database - Payment Processing - Portfolio Management - Property Database - Real-Time Notifications - Recurring/Subscription Billing - Reminders - Reporting/Analytics - Self Service Portal - SMS Messaging - Task Management - Third-Party Integrations - Transaction History - Vendor Management - Website Management - Work Order Management [See all features](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#features) ### Recognition No recognitions have been awarded to PayHOA No recognitions have been awarded to AppFolio Property Manager ### Deployment & support PayHOA Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AppFolio Property Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PayHOA - By Pay HOA - Located in United States - Founded in 2008 AppFolio Property Manager - By AppFolio - Located in United States - Founded in 2006 ## Popular Comparisons [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) vs [Vantaca](https://www.capterra.com/p/230892/Vantaca/)[4.42 (110)](https://www.capterra.com/p/230892/Vantaca/reviews/) $54/month Price Contact vendor for pricing 4.6 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/146693-230892/PayHOA-vs-Vantaca) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.3 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/92228-211768/AppFolio-Property-Manager-vs-DoorLoop) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) vs [HOA Start](https://www.capterra.com/p/215897/HOA-Start/)[4.90 (87)](https://www.capterra.com/p/215897/HOA-Start/reviews/) $54/month Price $39/month 4.6 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/146693-215897/PayHOA-vs-HOA-Start) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Contact vendor for pricing Price $62/month 4.3 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-92228/Buildium-Property-Management-Software-vs-AppFolio-Property-Manager) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) vs [HOA Sites](https://www.capterra.com/p/10021299/HOA-Sites/)[4.79 (71)](https://www.capterra.com/p/10021299/HOA-Sites/reviews/) $54/month Price $300/year 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/146693-10021299/PayHOA-vs-HOA-Sites) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-92228/Entrata-vs-AppFolio-Property-Manager) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) vs [Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.38 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/) $54/month Price $0.4/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/146693-172920/PayHOA-vs-HOA-Compliance-Software) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92228-135182/AppFolio-Property-Manager-vs-ResMan) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) vs [Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)[4.64 (97)](https://www.capterra.com/p/237509/Easy-HOA/reviews/) $54/month Price $49/month 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/146693-237509/PayHOA-vs-Easy-HOA) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.62 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-92228/Rent-Manager-vs-AppFolio-Property-Manager) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $54/month Price $62/month 4.6 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-146693/Buildium-Property-Management-Software-vs-PayHOA) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (502)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/92228-166893/AppFolio-Property-Manager-vs-Innago)