# Compare Stamps.com vs ShipMonk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Stamps.com and ShipMonk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/90069-153768/Stamps-com-vs-ShipMonk

---

# Stamps.com vs ShipMonk Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Stamps.comShipMonk2/4 selected

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.4 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

[## Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.4 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Starting Price

$19.99/month

Value-for-Money

4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [919 reviews](#user-reviews)

Positive

766

Neutral

90

Negative

63

[## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [139 reviews](#user-reviews)

Positive

104

Neutral

9

Negative

26

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Zoho Inventory

4.5 (415)

* * *

Starting Price

$39.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### Item

4.6 (16)

* * *

Starting Price

$833.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### ShipWise

4.7 (108)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Finale Inventory

4.7 (218)

* * *

Starting Price

$99.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,206 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

Shipping Labels

4.6

Parcel Shipping

4.7

Label Printing

4.6

Shipment Price Calculation

4.6

Package Tracking

4.7

80%Fit

Not enough reviews

Feature ratings

Shipping Labels

5.0

Parcel Shipping

3.4

Label Printing

4.5

Shipment Price Calculation

4.2

Package Tracking

5.0

User satisfaction

User satisfaction

4.4

User reviews[919](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.0

Customer support

4.1

User satisfaction

4.1

User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

$19.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Stamps.com is ideal for online retailers, small and medium businesses, e-commerce sellers, and individuals looking to print USPS postage stamps and shipping labels directly from their computer.

Best for

ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321

## User reviews

Pros & cons

VR

Verified Reviewer

Administrative Assistant

> "You can print postage directly onto documents/boxes/packages which is awesome and their prices are very good!"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6854807)

DJ

Deidre J.

Sr. Pastor

> "That I can't find or buy some of the stamps or labels I used when I first started with stamps.com - or that my local office..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6345726)

EM

Ezra M.

Owner

> "I use Stamps.com software to print postage on our buisness letters and flyers we send out and it works great. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6465046)

TW

Tom W.

Owner operator

> "Read most of the reviews and disagree with some are clearly not factual. if a paper jam or bad print you absolutely can..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

SR

Stefanie R.

Office Manager

> "Experience has been great, highly recommend considering making the switch to Stamps.com from some of the other postage..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7034701)

Dawn D.

owner

> "As a result of updates, my account change my status from administrator to user - automatically with no reason and without my..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___6746280)

CH

Charlie H.

President

> "Overall, stamps has been a efficient and effective alternative to other mailing options for both personal and business..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6838585)

LS

LaRae S.

Director

> "It was very, very expensive to use and though they promoted that you would save money we would have actually been over budget."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7054176)

EM

Ezra M.

Owner

> "I also love being able to print out postage directly in our office, saving time spent waiting at the post office."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6465046)

SB

Syretha B.

Firm Administrator

> "I'm not a fan of the new layout, look and feel."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7056431)

DJ

Deidre J.

Sr. Pastor

> "The ease of use and ability to quickly print stamps and labels as well as add funds to my account instantly"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6345726)

Dawn D.

owner

> "As a user, I cannot add funds, add users nor make any changes to the account. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___6746280)

DJ

Deidre J.

Sr. Pastor

> "I send out products and mailers every month to my members and I'm so glad to have stamps.com"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6345726)

TW

Tom W.

Owner operator

> "It’s the exact interface, products and process was years ago. Why does it cost more monthly for doing the same thing it did..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

TW

Tom W.

Owner operator

> "I like the reports for business records like tax time."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

MJ

Maribeth J.

Office Manager

> "Problems with printing those labels creates waste and if I don't save the data in PDF form, I am forced to requests refunds. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6030806)

MM

Matthew M.

Leasing Agent

> "We have properties across the country and buying postage online through stamps.com makes it very easy for different..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6029378)

Dawn D.

owner

> "They have a poor design and cannot even fix their own technical problems nor answer questions. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___6746280)

EM

Ezra M.

Owner

> "Its fast and easy and all you need is a regular printer and envelopes."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6465046)

JD

Jan D.

Administrative Assistant

> "We have had some issues sending documents to Europe. And, the customs sheet for shipping to Canada and other countries is not..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5100376)

SM

Shelly M.

Administrator

> "Is very easily integrated, print labels, schedule out going mail and packages on your time without ever having to tote..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5064054)

Brandy M.

Ceo

> "U have 2 have certain printer n paper n if ur printer don't have a feed good luck getting it printed stamps bc they will get..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5006979)

CS

Cerenity S.

Teacher

> "I can print my postage so much fast at home than driving to the post office, waiting in line and then driving back."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5006555)

SL

Susan L.

Accounts Payable and Receivable

> "There is virtually no support system."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6289131)

AFS

Ahmad Farhad S.

Vice President

> "The product is amazing, we save much more time with this tool for mailing our letters to different designations."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6056369)

JR

Jen R.

CEO

> "You would think you could save $$ on shipping by buying the postage direct from USPS, but no, it's more expensive. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4783106)

BQ

Becci Q.

Paralegal

> "Best way to handle postage hands down."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6666544)

AL

Angela L.

Owner

> "Purchasing sheets of precut labels for stamps and labels can get expensive quick. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

VR

Verified Reviewer

Administrative Assistant

> "Stamps.com offers GREAT pricing."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6854807)

CL

Cassandra L.

Office Manager

> "It gets costly and you have to pay for the stamps you print as well as pay for the monthly fee and also buy the sheets to..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3610604)

LD

Lisa D.

Billing Administrator

> "I also love that you can have postage refunded through the app if it is printed improperly."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4848310)

MB

Mary B.

owner

> "It was difficult to figure out how to get the postage to print properly on the envelope"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5014269)

PW

Parker W.

Owner

> "Its a must have if you sale items online frequently and on multiple plateforms. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6051571)

VR

Verified Reviewer

CEO

> "Impossible to cancel service online, phone queue hangs up on you, then account has many "lost" features that the agent has to..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___3672969)

LD

Lisa D.

Billing Administrator

> "I love the ability to print labels and a page of stamps for later use. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4848310)

RJ

Rafael J.

VP Operations

> "I lost my password and haven’t been able to reach customer service to resolve the issue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6209618)

AL

Angela L.

Owner

> "The integrated features are very useful for shippers who use online selling platforms. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

AL

Angela L.

Owner

> "Add in the monthly cost and pricing becomes an issue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

AL

Angela L.

Owner

> "This feature helps to cut costs while ensuring the best possible customer experience."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

DS

Daniel S.

PRESIDENT

> "Entire website is corrupt despite updates and no help is offered"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___4938786)

Brandy M.

Ceo

> "U can do it all from home no post office trips n long waits n line, it's easy 2 use great shipping options n prices"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5006979)

NO

Nicky O.

Independent Stylist

> "It’s not advertised enough and doesn’t get the credit it deserves."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6261059)

JD

Jenai D.

Finance Mananger

> "We use lots of stamps, so this saves us time by not needing to go to the post office."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4817757)

BY

BRANDI Y.

Processor

> "how expensive stamps are and how frequently the prices change"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6027176)

JR

Jen R.

CEO

> "It does work and is functional, but is pricier than the 3rd party shipping apps."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4783106)

DF

Daryl F.

Manager

> "Can not reprint because the software froze. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___4978956)

Borislav G.

Company Director

> "The ability to buy and print postage from my computer, the discount available on postage, and the ease of use of the website."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3890905)

VR

Verified Reviewer

SELF

> "took my money, didn't refund me, makes me wait a month, and didnt print my labels after hours of my time."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___4040255)

MJ

Maribeth J.

Office Manager

> "It is convenient because we do not need to go to the USPS to send out extra service shipments."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6030806)

VR

Verified Reviewer

Real Estate

> "No ability to reprint labels, refund process for mistaken or unused labels is absolutely ridiculous."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___4757110)

JG

James G.

owner

> "The fact that I can print my shipping labels with accurate weight right from my store as I get an order saves me time and..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4471210)

RB

Rebecca B.

Admin

> "I felt like it was pretty hard to navigate, every letter needed to be measures and weighed, I feel like it is better just to..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4527495)

JP

Jessica P.

Administrative Assistant

> "It just makes life a little easier."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6357047)

DD

Debra D.

owner

> "Not good at letting you know when FedEx, UPS, or USPS adds to the price already quoted and paid. But that is with any..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4431217)

TW

Tom W.

Owner operator

> "It’s convenient and a time saver."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

VR

Verified Reviewer

Owner

> "The site continually went down, timed out and there was no after-hours or weekend support - we run an onsite store and our..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___2947031)

DT

Denise T.

Retired

> "I enjoy the ability to purchase stamps and shipping labels, print them, and mail them when I'm ready."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3812052)

RP

Rachel P.

Administrative Assistant

> "The steps to get set up were a bit repetitive."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6119906)

KD

Kathy D.

Office Manager

> "Stamps.com has eliminated all of the waiting in long lines at the post office!"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5085027)

DS

Daniel S.

PRESIDENT

> "extremely frustrating with hours in search of support"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___4938786)

AS

Andre S.

Owner

> "I mostly use another software that integrates with PayPal but it’s nice to know stamps.com is available when my customers pay..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4595979)

CM

Christopher M.

Owner

> "I was able to run a test envelope which seemed to print fine, but once I attempted to print real postage there were technical..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3317142)

CL

Cassandra L.

Office Manager

> "The printing of the stamps were very easy and helpful and it also allowed you to see the price you would be paying for a page..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3610604)

DD

Debra D.

owner

> "They add additional cost after you have paid, shipped, and think you are done."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4431217)

NO

Nicky O.

Independent Stylist

> "I like the easy process of shipping from my home and having shipped with the regular mail."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6261059)

TM

Tammy M.

Property Manager

> "There is nothing I do not like about this service, except for maybe the price of the stamps, but that is no fault of this..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4097216)

AH

Ali H.

Listing Coordinator

> "This creates easy and profesional printed envelopes for marketing and mailers for our small business."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3532249)

CM

Christopher M.

Owner

> "I was attempting to print 250 envelopes, but because of the printing alignment, I decided to abort. Because I had clicked..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3317142)

SB

Sarah B.

Administrative Specialist

> "This product saves so much time by not having to go to the post office and wait in a line, to ship and pay for our mail."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4473623)

AB

Artis B.

Investor

> "don’t like that the labels must be bought through stamps as they are not cheap"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4413320)

TH

Trisha H.

Advocate

> "You can link your orders from several sites including Etsy to maximize profits with the discount for shipping."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3525674)

DE

Dena E.

owner

> "I could not print pay on use return labels."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3634302)

MJ

Maribeth J.

Office Manager

> "The discount on postage is a saving grace. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6030806)

MM

Moises M.

VP of Finance

> "May be too much trouble to be worth it."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4940252)

AL

Angela L.

Owner

> "The shipping process is streamlined and well executed. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

LE

Liora E.

E commerce seller

> "I had no idea there were subscription fees until Stamps.com charged me 50 bucks out of the blue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4230020)

HF

Haley F.

Paralegal

> "The ease of use is an advantage of this software, and the ability to print right from your desk and save the extra time it..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3633810)

CM

Christopher M.

Owner

> "Their system is probably better suited for people who want to print labels on packages, but unfortunately, it didn't work for..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3317142)

VR

Verified Reviewer

E-commerce Lister

> "It integrates with both of our main e-commerce platforms, Amazon and eBay, and usually brings in our orders properly. When it..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3459916)

DO

Dorinda O.

Hospital administration

> "Reloading funds in the middle of a mailing"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3635973)

[View Reviews](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Jackie S.

Self-Employed

> "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251)

AG

Amitavo G.

Owner

> "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

AR

Andrea R.

Co-Founder

> "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

LD

Luke D.

CEO

> "They are sloppy and do not take care in packing boxes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

EB

Emmanuel B.

Owner

> "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

MT

Michelle T.

Co-Owner

> "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

EB

Emmanuel B.

Owner

> "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

LD

Luke D.

CEO

> "There are regular billing errors."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

EB

Emmanuel B.

Owner

> "They have saved my business money and time, and have streamlined our shipping."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

LD

Luke D.

CEO

> "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

WM

Will M.

COO

> "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920)

LD

Luke D.

CEO

> "The data in their dashboard is always wrong."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

JC

Jim C.

Corporate Fulfillment & Logistics Manager

> "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687)

AG

Amitavo G.

Owner

> "They were unable to fix basic problems, or take care simple issues in a timely manner. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

DV

Dave V.

Vice President

> "Her exceptional support and hard work have been invaluable to our team at 4ocean."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675)

KM

Katie M.

Owner

> "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

AC

Ana C.

Customer Service

> "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747)

AG

Amitavo G.

Owner

> "Worse, they charged us for an additional month of their minimum picking fee. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

DL

David L.

President

> "All of this has been crucial for us in reducing shipping times and import costs this year."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

KM

Katie M.

Owner

> "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

CG

Chelsea G.

Owner

> "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533)

MT

Michelle T.

Co-Owner

> "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

KR

Kyle R.

founder

> "I found it rather easy to use, the help is always there should you need it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732)

AG

Amitavo G.

Owner

> "The poor warehouse staff had to struggle to get the inventory ready. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

DL

David L.

President

> "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

KM

Katya M.

Inventory Coordinator

> "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842)

BL

Brian L.

Founder / CEO

> "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

LA

Ludovic A.

Founder

> "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

TCA

T.C A.

Founder

> "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012)

YC

Yoshi C.

Creative Director

> "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

SYK

Sang Yoon K.

Supply Manager

> "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909)

AG

Amitavo G.

Owner

> "So far, there's no indication that they'll return our money. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

BL

Brian L.

Founder / CEO

> "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

JD

Jacob D.

Co-Founder

> "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

BL

Brian L.

Founder / CEO

> "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

KM

Katie M.

Owner

> "I have angry subscribers and my boxes have missed both the June and July ship dates."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

CH

Chloe H.

Operations Manager

> "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384)

AG

Amitavo G.

Owner

> "The process of leaving ShipMonk was mind-blowingly awful."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

LB

Lauren B.

CMO + Co-Founder

> "You can easily access all product information, shipping cost, weight and tracking information in minutes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117)

LA

Ludovic A.

Founder

> "it was so poor packed that everything was damaged and we were finned for wrong customs declarations."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

AR

Andrea R.

Co-Founder

> "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

RA

Roberto A.

Managing Director

> "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

AT

Augusto T.

CFO

> "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156)

KM

Katie M.

Owner

> "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

YC

Yoshi C.

Creative Director

> "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

JD

Jason D.

Founder

> "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

RA

Roberto A.

Managing Director

> "To me these guys are just good with their fancy marketing and have got good sales folks."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

AV

Andre V.

Head of Design and Operations

> "Right now we are just disapointed as all is going down the drain"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737)

JCW

Jason CR W.

Owner

> "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344)

JD

Jason D.

Founder

> "They have not been able to put my product in correct packaging for any period of time."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

SL

Shazi L.

Senior Operations Manager

> "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

YC

Yoshi C.

Creative Director

> "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

LA

Ludovic A.

Founder

> "Easy integration, but nothing else Good storage"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

Nicole D.

CEO

> "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

AR

Adrian R.

Supply Chain & Logistics Manager

> "I also like being able to review the month's activities at a glance on the dashboard page."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

Nicole D.

CEO

> "Bugs in the software delayed shipments for days with no notice."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

RM

Raul M.

Marketing Operations Associate

> "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082)

JD

Jacob D.

Co-Founder

> "Stay away from this company at all cost!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

KM

Katie M.

Owner

> "the only good part of the experience was the friendliness of the happiness engineer."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

SH

Suzan H.

CEO

> "To top it off, they're charging for their mistakes and for them to correct the mistake."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

JF

Jaisen F.

co-founder

> "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790)

SH

Suzan H.

CEO

> "They have a lot of hidden fees and charge you for their mistakes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

GH

Grant H.

Co-Founder

> "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

JD

Jason D.

Founder

> "Their warehouse is inefficient and incompetent."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

Jack A.

Co-CEO

> "The team is great and it updates really quickly."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563)

Nicole D.

CEO

> "Major issues with the warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

AW

Adam W.

Owner

> "Everything is easy and automated when it comes to the set up and fulfillment via Shopify."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701)

HW

Hans W.

Owner

> "WAY WAY WAY more expensive than you will expect."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

JD

Jason D.

Founder

> "I did like their dashboard, though it was not customizable. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

MD

Michael D.

Co-Founder

> "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

MA

Mike A.

CEO

> "We came to them for their pricing and stayed because of their customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697)

MD

Michael D.

Co-Founder

> "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

AR

Adrian R.

Supply Chain & Logistics Manager

> "They always push for the best outcome in any scenario, which goes a long way for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

FS

Fanda S.

Head of Sales

> "Lack of reporting tools, not really many options to export some data."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088)

GH

Grant H.

Co-Founder

> "The onboarding was a breeze and would rate their customer services a 10/10."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

AL

Alex L.

President

> "We have products that was "lost" and magically reappeared; we have order lost and never found. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156)

KT

Kelsi T.

Merchandise Development Manager

> "The customer service is what makes Shipmonk stand out though!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323)

Nicole D.

CEO

> "god knows what else other fees they invented."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

SL

Shazi L.

Senior Operations Manager

> "They are open to emails, calls, and are very thorough in their communication."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

HW

Hans W.

Owner

> "Extremely expensive and terrible customer support."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

[View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/)

## User interface

No images or videos  
provided by vendor

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)

4.06 (139)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Stamps.com

21/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/90069/Stamps-com/#features)

ShipMonk

Top features

40/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/153768/ShipMonk/#features)

### Recognition

No recognitions have been awarded to Stamps.com

No recognitions have been awarded to ShipMonk

### Deployment & support

Stamps.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipMonk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Stamps.com

-   By Stamps.com
-   Located in United States
-   Founded in 1996

ShipMonk

-   By ShipMonk
-   Located in United States
-   Founded in 2014

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Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-153768/NetSuite-vs-ShipMonk)

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

vs

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (955)](https://www.capterra.com/p/155621/ShipStation/reviews/)

$19.99/month

Price

$14.99/month

4.3

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/90069-155621/Stamps-com-vs-ShipStation)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (955)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.1

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153768-155621/ShipMonk-vs-ShipStation)

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

vs

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

$19.99/month

Price

$0

4.3

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/90069-146146/Stamps-com-vs-Shippo)

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

vs

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.61 (138)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

$19.99/month

Price

$0/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/90069-251583/Stamps-com-vs-PitneyShip)