# Compare TeamSupport vs ServiceNow Customer Service Management 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TeamSupport and ServiceNow Customer Service Management based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/87908-225960/TeamSupport-vs-ServiceNow-Customer-Service-Management --- # TeamSupport vs ServiceNow Customer Service Management Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TeamSupportServiceNow Customer Service Management2/4 selected [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)[4.4 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) [## TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) Starting Price $45.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [848 reviews](#user-reviews) Positive 787 Neutral 47 Negative 14 [## ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)[4.4 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [152 reviews](#user-reviews) Positive 132 Neutral 16 Negative 4 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Zoho Assist 4.7 (1,390) * * * Starting Price ₹480.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (989) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### HelpDesk 4.6 (180) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 91% of reviewers rated it above 4 stars * * * ### ManageEngine ServiceDesk Plus 4.4 (229) * * * Starting Price $16.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in IT Ticketing Systems Software Best performer 35 / 41 Only TeamSupport - Activity Tracking - Asset Lifecycle Management - Customizable Branding 27 / 41 Only ServiceNow Customer Service Management - Change Management - Multi-Language User satisfaction User satisfaction 4.5 User reviews[848](https://www.capterra.com/p/87908/TeamSupport/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.4 Customer support 4.5 User satisfaction 4.4 User reviews[152](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $45Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products. Best for Enterprise-wide Service, Operations, and Customer Experience Buyer Groups ## User reviews Pros & cons SL Stefan L. Sales Manager > "I appreciated how it unified all our support tickets – emails, chats, calls – into one system, which meant we were no longer..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___7042718) SL Stefan L. Sales Manager > "Some users say the search or loading times lag or require workarounds." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___7042718) FG Fabrizio G. Design Lead > "Live chat and Sms massaging through this tool is amazing and very helpful project workflow management solution and documentation..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___7029544) Christian P. Human Resources Manager > "I recognize the value in TeamSupport, however I've run into a few issues with it. When we need to respond quickly to a client's..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4953495) SM Steven M. system technique > "It streamlines each process with each client in a simpler way, providing very optimal attention and making clients happy with the..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6610598) Kelly B. Design Engineering Manager > "It's annoying when the user interface is sluggish and unresponsive when we need to reply fast to a client's request." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5070084) EH Elizabeth H. SENIOR PRODUCT MANAGER > "i love it because you can work from home and have full support at home with team support. " [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___7061558) AH Angela H. Junior Systems Administrator > "The search feature sometimes performs poorly; especially when looking up tickets issued for past events." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___3987732) Saskia M. Senior Director Sales Marketing > "Through TeamSupport's email-based ticketing system, we're able to maintain open lines of communication with our clientele and..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4947297) Bandaru S. Student > "The message threads on tickets are slow it takes time for loading." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4626911) Christian P. Human Resources Manager > "Having everything in one place makes it much easier to manage and sort through requests for assistance. Because of the program's..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4953495) DN Deepak N. Product Support Representative III > "Sometime TS taking much time to load the reports . When we refresh reports then the alignment of rows in the report gets blend..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2849374) MU Maria U. Customer Support Manager > "The software is well equipped and I like the help desk support capabilities." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6625782) AK Asraf K. Recruiter > "Risk of inefficient communication sometime too long decision process" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4677943) SP Shania P. Assistant Finance Manager > "Teamsupport is a great portal for team chatting." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6663773) VR Verified Reviewer Health consultant > "Sometimes it is difficult to create a ticket." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4411520) RK Rachel K. Operations and Marketing > "It is extremely robust with so many different functions that make our customers very happy, by providing an amazing way to stay on..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5036137) AH Alfred H. Client Experience Specialist > "It takes TOO LONG to go into every record and update a specific field. And I checked into the import feature in the admin dept,..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2181918) TP Tarak P. Support Engineer > "It has Simple UI and Easy to use application which has made communications easy." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6429009) Phillip K. Customer Accounts Officer > "The reports are a little challenging to understand." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4673975) RK Rachel K. Operations and Marketing > "It not only manages our customer's needs worth our software, but it keeps the customer engaged with minimal effort and high..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5036137) VR Verified Reviewer Application Development Specialist > "Most of the features in the tool are not user friendly." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___3687455) Christian P. Human Resources Manager > "Our favorite part about using TeamSupport is how it streamlines our communication with customers." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4953495) Phillip K. Customer Accounts Officer > "It's possible that I haven't made time to thoroughly understand the reports." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4673975) GM Grace M. human resource assistant > "it has helped us get in touch with our customers through live chats and and the IT ticketing system and reply to there inquiries..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4594614) LM Lane M. Director, Client Services > "This limits our ability to pull some of the reports we need without exporting to Excel and then manually pulling things together,..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2364158) Phillip K. Customer Accounts Officer > "I adore the automated email tool since it comes in handy when we are not in the office or when we need to check up on tickets that..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4673975) BB Bill B. Manager of Client Services > "It is sporadic, but in the last three months, our employees have reported not receiving a notice when a ticket they are assigned..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2370498) AT Amanda T. Ceo > "Definitely a good decision to use team support" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6805032) DYS Deniz Yekta S. engineer > "We are having trouble loading reports from time to time." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___3197617) KC Kim C. Customer Service Assistant > "Customer service is also great." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6855140) Emin N. Sales and Customer Relations Assistant > "The poor performance of the searching feature: From my personal experience, I had difficulties to find particular tickets to..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2272156) AT Amanda T. Ceo > "This application Was extremely Navigate and utilize." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6805032) LG LAURA G. VP of Account Management > "The reporting can be challenging. " [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2833864) JB James B. executive director > "the application has given us opportunity to respond on concerns on time through chat boxes provided" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4999196) MD Matthew D. BSA > "The slowness and unable to group tickets by team members" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2383364) TP Tarak P. Support Engineer > "Also the report building feature is really very good." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6429009) EP Edward P. Product Support Representative III > "Can sometimes experience slowness and does not refresh on demand sometimes." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2188697) MJ Max J. Systems Engineer > "It allows us to provide a better customer service experience and allows cases to be resolved faster and more personalized." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4726372) RC Rafael C. Technical Support Manager > "Customizing reports, the templates are not easy to follow" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2611471) JB James B. executive director > "I like the message chatting feature that is provided its so simple to use with good interface indeed " [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4999196) MM Miriam M. Team Lead > "The report creation can be challenging." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2805504) RK Rachel K. Operations and Marketing > "Team Support is a top-notch company that centers around the customer's success." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5036137) AT Andrew T. Help Desk Technician > "Reports are a little difficult and confusing to set up." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2370481) RK Rachel K. Operations and Marketing > "It has changed how we do business by improving communication." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5036137) DC Deborah C. Parish Reporting & Support Manager > "The reports are a bit difficult to learn." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2684259) Bandaru S. Student > "Team support provides services to customer by answering the common issues these can be access by the customer." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4626911) MC Mickey C. Director of Customer Support > "It's really hard to come up with a negative, except that perhaps I wish I had thought of this." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2386050) [View Reviews](https://www.capterra.com/p/87908/TeamSupport/reviews/) VR Verified Reviewer Client Operations Supervisor > "Having customer interactions, data, and service processes in one place improves visibility and collaboration across teams, which ultimately leads to faster..." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___7133033) VR Verified Reviewer Client Operations Supervisor > "This can slow down development and make it harder for teams to quickly adapt or troubleshoot issues without deep platform knowledge." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___7133033) VR Verified Reviewer Client Operations Supervisor > "Another standout aspect is how it supports scalability. As an operation grows or evolves, the platform can expand with it—adding new features, automations, or..." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___7133033) VR Verified Reviewer HR people support > "The price of the service can be expensive to implement and customize, especially for smaller businesses or organizations with limited budgets." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___6284833) VR Verified Reviewer Client Operations Supervisor > "Overall, its strength lies in offering multiple ways to solve problems, allowing organizations to choose what works best for them rather than being locked into..." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___7133033) PS Preeti S. Software Engineer > "Also, sometimes it is non -responsive or slow to to respond ." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___6845837) VR Verified Reviewer Client Operations Supervisor > "What I like most about ServiceNow Customer Service Management is its flexibility and adaptability to different operational needs." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___7133033) DsB Dakshina singh B. Software Engineer II > "It gives problem when you start multiple sessions at a time and when you are working on multiple tickets with the customer, it is obvious that multiple sessions..." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___3853769) PS Preeti S. Software Engineer > "The thing that I like the most about ServiceNow Customer Service Management is that the interface is very easy to understand interface and is also very easy to..." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___6845837) JO James O. Cloud > "About the worst part is the designers show a very low interest in gathering the concern being discussed. When you finally get to "problem description," it's..." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#SoftwareAdvice___4737054) VR Verified Reviewer Lead Security Consultant > "Managing ITIL Processes has become easier with ServiceNow." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___6386707) Victoria O. Global Service Desk Manager > "I have not found it to be possible for a small company to take advantage of this service (price plan and configuration is beyond the capabilities for a small..." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___4210898) Victoria O. Global Service Desk Manager > "It can use beyond IT but in every department in our organisation as it offers automation of business tasks as well as good reporting and analysis tools." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___4210898) JO James O. Cloud > "ServiceNow is more like the CSR that asks annoying, irrelevant questions and shows no interest in the concern itself." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#SoftwareAdvice___4737054) JM John M. Software Engineer > "As a result of its extensive array of inbuilt features and capabilities, it consistently provides high levels of service and delights customers, creating a..." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___4472945) NK Norbert K. Functional Analyst > "I think building reports and dashboards can be quite difficult when You are trying to do it first time." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___3508116) NK Norbert K. Functional Analyst > "I think most important part that I like is posibility to configure Service Now layouts, list and elements on the screen to meet Your personal needs." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___3508116) NK Nishant K. Netbackup administrator > "So here its lagging" [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___3847374) TR Tomia R. Sr. Help desk Anaylst > "It made life as an analyst very easy." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___6464100) VR Verified Reviewer VP of Logistics > "For example, I was unable to integrate shipstation, without having to really "program" it. " [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___2909273) VR Verified Reviewer Senior Technical consultant > "Customer & Consumers, and Contacts management was handled pretty well." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___4867627) Will O. CEO & President > "It's clear that I am too small of a business for them to do anything for us." [See full review](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#Capterra___3252198) [View Reviews](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) ## User interface [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/) 4.47 (848) [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/) 4.36 (152) ### Features TeamSupport Top features 35/41 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Asset Lifecycle Management - Automated Responses - Automated Routing - Change Management - Collaboration Tools - Configurable Workflow - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Generative AI - Help Desk Management - Incident Management - IT Asset Management - Knowledge Base Management - Macros/Templated Responses - Multi-Channel Communication - Multi-Language - Prioritization - Problem Management - Release Management - Reporting/Analytics - Reporting & Statistics - Search - Self Service Portal - Service Catalog - Service Level Agreement (SLA) Management - Service Reporting - Support Ticket Management - Support Ticket Tracking - Task Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/87908/TeamSupport/#features) ServiceNow Customer Service Management 27/41 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Asset Lifecycle Management - Automated Responses - Automated Routing - Change Management - Collaboration Tools - Configurable Workflow - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Generative AI - Help Desk Management - Incident Management - IT Asset Management - Knowledge Base Management - Macros/Templated Responses - Multi-Channel Communication - Multi-Language - Prioritization - Problem Management - Release Management - Reporting/Analytics - Reporting & Statistics - Search - Self Service Portal - Service Catalog - Service Level Agreement (SLA) Management - Service Reporting - Support Ticket Management - Support Ticket Tracking - Task Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/#features) ### Recognition No recognitions have been awarded to TeamSupport No recognitions have been awarded to ServiceNow Customer Service Management ### Deployment & support TeamSupport Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceNow Customer Service Management Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TeamSupport - By TeamSupport - Located in United States - Founded in 2009 ServiceNow Customer Service Management - By ServiceNow - Located in United States - Founded in 2012 ## Popular Comparisons [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,077)](https://www.capterra.com/p/164283/Zendesk/reviews/) $45/month Price $39/month 4.3 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/87908-164283/TeamSupport-vs-Zendesk) [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)[4.36 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,760)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.3 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-225960/LiveAgent-vs-ServiceNow-Customer-Service-Management) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,760)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $45/month Price $15/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/87908-102188/TeamSupport-vs-LiveAgent) [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)[4.36 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,412)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Contact vendor for pricing Price $19/month 4.3 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-225960/Freshdesk-vs-ServiceNow-Customer-Service-Management) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,412)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $45/month Price $19/month 4.3 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/87908-124981/TeamSupport-vs-Freshdesk) [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)[4.36 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,077)](https://www.capterra.com/p/164283/Zendesk/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.4 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-225960/Zendesk-vs-ServiceNow-Customer-Service-Management) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) $45/month Price $0/month 4.3 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/87908-144040/TeamSupport-vs-Tidio-Chat) [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)[4.36 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Contact vendor for pricing Price $20/month 4.3 Features 4.5 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/169505-225960/Zoho-Desk-vs-ServiceNow-Customer-Service-Management) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Intercom](https://www.capterra.com/p/134347/Intercom/)[4.51 (1,132)](https://www.capterra.com/p/134347/Intercom/reviews/) $45/month Price $39/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/87908-134347/TeamSupport-vs-Intercom) [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)[4.36 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) vs [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (229)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Contact vendor for pricing Price $16/month 4.3 Features 4.4 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/179501-225960/ManageEngine-Service-Desk-Plus-vs-ServiceNow-Customer-Service-Management) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) $45/month Price $20/month 4.3 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/87908-169505/TeamSupport-vs-Zoho-Desk) [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)[4.36 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,818)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Contact vendor for pricing Price $50/month 4.3 Features 4.3 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-225960/Dynamics-365-vs-ServiceNow-Customer-Service-Management)