# Compare TeamSupport vs Yonyx 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TeamSupport and Yonyx based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/87908-130406/TeamSupport-vs-AGI-Self-Service --- # TeamSupport vs Yonyx Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TeamSupportYonyx2/4 selected [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.7 (257)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) [## TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) Starting Price $45.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [848 reviews](#user-reviews) Positive 787 Neutral 47 Negative 14 [## Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.7 (257)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) Starting Price $25.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [257 reviews](#user-reviews) Positive 251 Neutral 6 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### HelpDesk 4.6 (180) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 91% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (986) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### Zoho Desk 4.5 (2,212) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### DialedIn CCaaS 4.8 (315) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,908 reviews from customer support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Support Ticket Management 4.4 Chatbot 4.7 Live Chat 4.4 Reporting/Analytics 4.3 Knowledge Base Management 4.6 64%Fit Missing features Feature ratings Support Ticket Management 4.8 Chatbot NA Live Chat NA Reporting/Analytics 4.5 Knowledge Base Management 4.8 User satisfaction User satisfaction 4.5 User reviews[848](https://www.capterra.com/p/87908/TeamSupport/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.4 Customer support 4.5 User satisfaction 4.7 User reviews[257](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $45Per User, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products. Best for Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk & ServiceDesk, Technical Writers ## User reviews Pros & cons SL Stefan L. Sales Manager > "I appreciated how it unified all our support tickets – emails, chats, calls – into one system, which meant we were no longer..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___7042718) SL Stefan L. Sales Manager > "Some users say the search or loading times lag or require workarounds." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___7042718) FG Fabrizio G. Design Lead > "Live chat and Sms massaging through this tool is amazing and very helpful project workflow management solution and documentation..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___7029544) Christian P. Human Resources Manager > "I recognize the value in TeamSupport, however I've run into a few issues with it. When we need to respond quickly to a client's..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4953495) SM Steven M. system technique > "It streamlines each process with each client in a simpler way, providing very optimal attention and making clients happy with the..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6610598) Kelly B. Design Engineering Manager > "It's annoying when the user interface is sluggish and unresponsive when we need to reply fast to a client's request." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5070084) EH Elizabeth H. SENIOR PRODUCT MANAGER > "i love it because you can work from home and have full support at home with team support. " [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___7061558) AH Angela H. Junior Systems Administrator > "The search feature sometimes performs poorly; especially when looking up tickets issued for past events." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___3987732) Saskia M. Senior Director Sales Marketing > "Through TeamSupport's email-based ticketing system, we're able to maintain open lines of communication with our clientele and..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4947297) Bandaru S. Student > "The message threads on tickets are slow it takes time for loading." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4626911) Christian P. Human Resources Manager > "Having everything in one place makes it much easier to manage and sort through requests for assistance. Because of the program's..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4953495) DN Deepak N. Product Support Representative III > "Sometime TS taking much time to load the reports . When we refresh reports then the alignment of rows in the report gets blend..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2849374) MU Maria U. Customer Support Manager > "The software is well equipped and I like the help desk support capabilities." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6625782) AK Asraf K. Recruiter > "Risk of inefficient communication sometime too long decision process" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4677943) SP Shania P. Assistant Finance Manager > "Teamsupport is a great portal for team chatting." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6663773) VR Verified Reviewer Health consultant > "Sometimes it is difficult to create a ticket." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4411520) RK Rachel K. Operations and Marketing > "It is extremely robust with so many different functions that make our customers very happy, by providing an amazing way to stay on..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5036137) AH Alfred H. Client Experience Specialist > "It takes TOO LONG to go into every record and update a specific field. And I checked into the import feature in the admin dept,..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2181918) TP Tarak P. Support Engineer > "It has Simple UI and Easy to use application which has made communications easy." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6429009) Phillip K. Customer Accounts Officer > "The reports are a little challenging to understand." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4673975) RK Rachel K. Operations and Marketing > "It not only manages our customer's needs worth our software, but it keeps the customer engaged with minimal effort and high..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5036137) VR Verified Reviewer Application Development Specialist > "Most of the features in the tool are not user friendly." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___3687455) Christian P. Human Resources Manager > "Our favorite part about using TeamSupport is how it streamlines our communication with customers." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4953495) Phillip K. Customer Accounts Officer > "It's possible that I haven't made time to thoroughly understand the reports." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4673975) GM Grace M. human resource assistant > "it has helped us get in touch with our customers through live chats and and the IT ticketing system and reply to there inquiries..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4594614) LM Lane M. Director, Client Services > "This limits our ability to pull some of the reports we need without exporting to Excel and then manually pulling things together,..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2364158) Phillip K. Customer Accounts Officer > "I adore the automated email tool since it comes in handy when we are not in the office or when we need to check up on tickets that..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4673975) BB Bill B. Manager of Client Services > "It is sporadic, but in the last three months, our employees have reported not receiving a notice when a ticket they are assigned..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2370498) AT Amanda T. Ceo > "Definitely a good decision to use team support" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6805032) DYS Deniz Yekta S. engineer > "We are having trouble loading reports from time to time." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___3197617) KC Kim C. Customer Service Assistant > "Customer service is also great." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6855140) Emin N. Sales and Customer Relations Assistant > "The poor performance of the searching feature: From my personal experience, I had difficulties to find particular tickets to..." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2272156) AT Amanda T. Ceo > "This application Was extremely Navigate and utilize." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6805032) LG LAURA G. VP of Account Management > "The reporting can be challenging. " [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2833864) JB James B. executive director > "the application has given us opportunity to respond on concerns on time through chat boxes provided" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4999196) MD Matthew D. BSA > "The slowness and unable to group tickets by team members" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2383364) TP Tarak P. Support Engineer > "Also the report building feature is really very good." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___6429009) EP Edward P. Product Support Representative III > "Can sometimes experience slowness and does not refresh on demand sometimes." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2188697) MJ Max J. Systems Engineer > "It allows us to provide a better customer service experience and allows cases to be resolved faster and more personalized." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4726372) RC Rafael C. Technical Support Manager > "Customizing reports, the templates are not easy to follow" [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2611471) JB James B. executive director > "I like the message chatting feature that is provided its so simple to use with good interface indeed " [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4999196) MM Miriam M. Team Lead > "The report creation can be challenging." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2805504) RK Rachel K. Operations and Marketing > "Team Support is a top-notch company that centers around the customer's success." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5036137) AT Andrew T. Help Desk Technician > "Reports are a little difficult and confusing to set up." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2370481) RK Rachel K. Operations and Marketing > "It has changed how we do business by improving communication." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___5036137) DC Deborah C. Parish Reporting & Support Manager > "The reports are a bit difficult to learn." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2684259) Bandaru S. Student > "Team support provides services to customer by answering the common issues these can be access by the customer." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___4626911) MC Mickey C. Director of Customer Support > "It's really hard to come up with a negative, except that perhaps I wish I had thought of this." [See full review](https://www.capterra.com/p/87908/TeamSupport/#Capterra___2386050) [View Reviews](https://www.capterra.com/p/87908/TeamSupport/reviews/) Crystal F. CSR > "Makes call flow very easy to navigate and allows customer notation to be more efficient." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7099246) NP Nicolas P. Senior Tech Support > "The saleforces integration for the Yonyx-to-case is a bit native, and salesforce does not allow..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6274319) FP Filipe P. Co-Owner > "I have used it in identification, capturing, evaluation and sharing knowledge and information assets..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6310657) JG Jordan G. President > "At first, it felt confusing and overwhelming since I’m not a software engineer and didn’t understand how..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6881262) LD Luis D. sales coordinator > "We started using Yonyx in our company 2 months ago, we are able to follow our company scripts in a very..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6443439) JG Jordan G. President > "I knew if my team ran into an issue, \[sensitive content hidden\] would be there." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6881262) YT Yandi T. Senior Project Manager > "A great tool for facilitating organizational processes replacing traditional data access and retrieval..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6435606) HVP Harshad Vijay P. Senior Software QA Engineer > "Customer experience sometime slows down due to downtime and unable to operate" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___5081953) SB Shawn B. me > "I really have nothing but good things to say. If you are trying to streamline a message or messages its..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7004963) HCT Hussien Carlmart T. Security Technical Support > "The only thing I least like about Yonyx is that there's not enough info that could be included in it." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6073635) SR Samantha R. Inside Sales Representative > "It is by far the most manageable, adaptable, and easily operated system I have worked with for Call Flow..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6419569) NH Nate H. Director of Operations > "It is a harder system to use." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6565110) SE Stephanie E. Adherence > "The way it's broken down by categories is very helpful navigation through multiple scripts." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6467438) JE Javier E. CSR > "Speed in which it loads, can be very slow at times" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___5082149) JG Jordan G. President > "Even with an entry-level subscription, I received enterprise-level help." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6881262) DP Damian P. Teller > "It does look a bit outdated with the layout." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6243327) YT Yandi T. Senior Project Manager > "Generally makes the goal to generating strong association in decision making possible at no extra cost." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6435606) EL Eugene L. Sales Ops Manager > "I I don't like our inability to connect the survey results to the individual "calls" that are created in..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4132880) IJ Ishika J. AM- Projects > "The intuitive interface made it easy for our team to get up and running quickly without a steep learning..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6677526) TR TaLina R. Broker Representative > "Sometimes there can be technical issues." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4794546) NRM Narasimha Rao M. Director > "Guided call flow is a great help for my agents when taking calls. While Yonyx helping in proper flow, it..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6199237) MLG Mary Lynn G. Homeward Advisor > "Yonyx has too many pages of scripts, which makes it hard to find what you need on the fly." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4133364) DG Dwayne G. Representative > "I was working with the Yonyx team, love the features." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7065719) HC Hamid C. CSR > "There are technical issues and although they may not be very frequent, someone with less technical..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4041006) AD Alexandra D. Sr. Enablement Specialist > "We also appreciate all the support we receive from \[sensitive content hidden\] and the team!" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7004193) SL Sandra L. Consumer Success Representative > "Sometimes the lag causes the script to not load and that can be a bit of a problem" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3556971) NP Nicolas P. Senior Tech Support > "Our account manager is gold, tech support work fast and made is all easier for us." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6274319) LM Lorena M. Consumer Success Representative > "The new formatting is causing issues during calls; the old formatting worked perfectly fine." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4132906) FP Filipe P. Co-Owner > "Yonyx has facilitated real-time knowledge sharing." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6310657) CB Cynthia B. CSR > "Sometimes, there is a glitch or short lag in the launch of the appropriate scripting." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4362177) IJ Ishika J. AM- Projects > "Beyond ease of use, Yonyx has played a key role in helping us make important business-level decisions." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6677526) EM Eryn M. CSR > "Sometimes the software glitches and the script does not show." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4556534) AD Alexandra D. Sr. Enablement Specialist > "They are always quick to help and ensure we are set up for success." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7004193) MP Michael P. Sr. Technical Trainer > "It also cannot be sorted based on date or guide." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4133523) CB Cynthia B. CSR > "Yonyx allows us to assist the consumer with their property search while providing the Consumer Experience..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4362177) CB Cassandra B. DSCA > "There are times; with every software used that the script doesn't work." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4132899) TR TaLina R. Broker Representative > "Its a smooth system that easily allows me to complete my job functions each day." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4794546) MR Mubarak R. Technical Service > "initial uploading of the documents is difficult." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4645546) SR Samantha R. Inside Sales Representative > "I love the navigation of the system, and how user-friendly the interface is!" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6419569) KH Kissara H. Academc Advisor > "I guess this is up to to the admin but the layout is a bit bland." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3859449) IJ Ishika J. AM- Projects > "We've been using Yonyx for a while now, and it has proven to be an incredibly user-friendly tool." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6677526) JD Jyoti D. agent of OLA > "we dont have many access for this site and but there is not a lot of thing to dislike" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4531693) Ken V. Technical Writer > "I enjoy working in it and it's helped create a lot of integral guides for our internal employees." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6166143) JH Johnny H. Loan Officer Assistant > "The completely linear path can be obnoxious" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4133363) TS Terri S. Loan Officer Assistant > "We are trying to create a unified customer experience and being able to follow a script makes it easy for..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3692561) GW Gavin W. Consumer Success Reprasenative > "As with any technology there are moments where the correct information may not load initially ." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___2958359) EG Emily G. Sales Development Representative > "My favorite feature is the name and industry autofill to the customer" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___5081797) ND Nicholas D. Advisor > "No improvements come to mind. " [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3831577) AP Amanda P. Adherence agent > "The simplicity and user friendly website" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6445613) Mohd Zeeshan A. Digital Success Manager > "I can't think of a con to mention, in my use of this product I have so far haven't run into anything that..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3053013) [View Reviews](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) ## User interface [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/) 4.47 (848) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/) 4.75 (257) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features TeamSupport Top features 49/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Application Management - Call Center Management - Chatbot - Chat/Messaging - Client Portal - Communication Management - Configurable Workflow - CRM - Customer Communication - Customer Database - Customer History - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Email Management - Email Templates - Event Triggered Actions - Feedback Management - Generative AI - Help Desk Management - Interaction Tracking - Inventory Management - Knowledge Base Management - Live Chat - Multi-Channel Communication - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Search/Filter - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Social Media Integration - SSL Security - Support Ticket Management - Surveys & Feedback - Tagging - Third-Party Integrations [See all features](https://www.capterra.com/p/87908/TeamSupport/#features) Yonyx 26/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Application Management - Call Center Management - Chatbot - Chat/Messaging - Client Portal - Communication Management - Configurable Workflow - CRM - Customer Communication - Customer Database - Customer History - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Email Management - Email Templates - Event Triggered Actions - Feedback Management - Generative AI - Help Desk Management - Interaction Tracking - Inventory Management - Knowledge Base Management - Live Chat - Multi-Channel Communication - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Search/Filter - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Social Media Integration - SSL Security - Support Ticket Management - Surveys & Feedback - Tagging - Third-Party Integrations [See all features](https://www.capterra.com/p/130406/AGI-Self-Service/#features) ### Recognition No recognitions have been awarded to TeamSupport No recognitions have been awarded to Yonyx ### Deployment & support TeamSupport Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Yonyx Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TeamSupport - By TeamSupport - Located in United States - Founded in 2009 Yonyx - By Yonyx - Located in United States - Founded in 2012 ## Popular Comparisons [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,076)](https://www.capterra.com/p/164283/Zendesk/reviews/) $45/month Price $39/month 4.3 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/87908-164283/TeamSupport-vs-Zendesk) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (257)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) $25/month Price Contact vendor for pricing 4.7 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/27609-130406/VanillaSoft-vs-AGI-Self-Service) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,758)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $45/month Price $15/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/87908-102188/TeamSupport-vs-LiveAgent) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (257)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $25/month Price $90/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-130406/Cloud-Predictive-Dialer-vs-AGI-Self-Service) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,412)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $45/month Price $19/month 4.3 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/87908-124981/TeamSupport-vs-Freshdesk) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (257)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.82 (315)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $25/month Price $25/month 4.7 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-130406/CallCenterNOW-vs-AGI-Self-Service) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) $45/month Price $0/month 4.3 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/87908-144040/TeamSupport-vs-Tidio-Chat) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (257)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)[4.21 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) $25/month Price $71/month 4.7 Features 4.1 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130406-134775/AGI-Self-Service-vs-inContact-Call-Center-Software) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) $45/month Price $20/month 4.3 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/87908-169505/TeamSupport-vs-Zoho-Desk) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (257)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[4.33 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) $25/month Price $75/month 4.7 Features 4.2 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130406-179417/AGI-Self-Service-vs-Genesys-Cloud) [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) vs [Intercom](https://www.capterra.com/p/134347/Intercom/)[4.51 (1,132)](https://www.capterra.com/p/134347/Intercom/reviews/) $45/month Price $39/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/87908-134347/TeamSupport-vs-Intercom) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (257)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,817)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $25/month Price $50/month 4.7 Features 4.3 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/130406-157279/AGI-Self-Service-vs-Dynamics-365)