# Compare Top Echelon vs Gem 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gem and Top Echelon based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/84093-204052/Top-Echelon-vs-Gem

---

# Gem vs Top Echelon Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GemTop Echelon2/4 selected

[Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.6 (513)](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

[## Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

Starting Price

$135.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [123 reviews](#user-reviews)

Positive

121

Neutral

1

Negative

1

[## Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.6 (513)](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

Starting Price

$89.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [513 reviews](#user-reviews)

Positive

488

Neutral

16

Negative

9

## Summary

* * *

Key features rated by users

Features selected based on 14,575 reviews from recruiting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Job Posting

3.8

Applicant Tracking

\--

Application Management

\--

Talent Pool

NA

Candidate Management

4.6

64%Fit

Missing features

Feature ratings

Job Posting

4.4

Applicant Tracking

4.7

Application Management

NA

Talent Pool

NA

Candidate Management

4.7

User satisfaction

User satisfaction

4.7

User reviews[123](https://www.capterra.com/p/204052/Gem/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[513](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$135Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$89Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Over 1,200 companies – from startups to industry leaders like Airbnb, Wayfair, Cintas, Carmax, Doordash, and Zillow – trust Gem to hire with speed and ease.

Best for

TE Recruit by Top Echelon is built for growing recruiting agencies and executive search firms, offering customizable ATS and CRM tools to streamline workflows, save time, and drive results.

## User reviews

Pros & cons

CB

Cynthia B.

Talent Acquisition Team Lead

> "Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

TpnH

ŠTěpán H.

Technical Sourcer

> "The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

CB

Cynthia B.

Talent Acquisition Team Lead

> "From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

BC

Billie C.

Marketing coordinator

> "You can’t download the candidate list which is frustrating and it is lacking other features"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6455089)

CB

Cynthia B.

Talent Acquisition Team Lead

> "Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

GT

Galo T.

Recruiting Coordinator

> "I sometimes have issues with boolean searches not yielding results."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650)

TpnH

ŠTěpán H.

Technical Sourcer

> "The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

David B.

David

> "Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693)

Mathieu L.

Recruiter

> "I particularly like the collaboration possibilities in GEM."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6676726)

TY

Tommy Y.

Director of Recruiting

> "the support could be much better, working with support on problems is slow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869)

KF

Katinka F.

Technical Sourcer

> "search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214)

Scott K.

Recruiting Manager

> "Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431208)

Talya M.

Senior Recruiter

> "You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3465557)

GR

Glane R.

Head of Social Media

> "some emails redirects to junk or spam folder due to different email domains in EU"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

RW

Randi W.

Recruiter

> "I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

GR

Glane R.

Head of Social Media

> "have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

AH

Alex H.

Senior Recruiter

> "Gem allows me to communicate quicker with candidates, understand better about where they are in the process and catalogue them..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3987582)

KA

Kait A.

Recruiter

> "It feels clunky at this stage still."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751688)

VR

Verified Reviewer

Senior Sales Sourcer

> "The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4554354)

MR

Mark R.

Senior Director, Talent Acquisition

> "Our current ATS (Lever) does not offer some of the features this technology does."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392)

CB

Cory B.

Lead Recruiter

> "I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4176950)

Oluwatomilola A.

Talent Acquisition Manager

> "Sending inmail sequence is not automated and that is a lot of stress"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513720)

VR

Verified Reviewer

Tech Talent Sourcer

> "Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

DL

Dane L.

Technical Sourcer

> "Sometimes it feels a little robotic or to time consuming to change it within the email."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4023274)

RW

Randi W.

Recruiter

> "I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

RR

Ryan R.

Head of Talent

> "I believe the user interface is a bit clunky and could honestly use a design make-over. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520)

VR

Verified Reviewer

Tech Talent Sourcer

> "It helps you create message templates, and sequences so it's really great to have scheduled follow-ups."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

SZ

Serguei Z.

Senior Corporate Recruiter

> "I've been having issues with uploading candidate profiles into out ATS."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3493177)

AB

Alexis B.

Head of Talent

> "I love how easy it is to set up automated outreach sequences for candidates - once I get everything configured and submit, it..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3796684)

RW

Randi W.

Recruiter

> "I do not use the interview/offer etc features, so not sure if that would be helpful. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

MD

Mark D.

Recruiter

> "I love their blogs, articles, open houses, recruiter meetups, and all the other events that they are always hosting."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3505983)

VR

Verified Reviewer

Sourcer

> "Occasionally the data can be incorrect, but that is one of the only cons about gem."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3817395)

TV

Tiffany V.

Sr. Recruiter

> "I love how you can set templates for projects, that they are timed, and that they stop when someone replies..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3814824)

GR

Glane R.

Head of Social Media

> "not that user friendly for EU due to GDPR policy"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

Victor V.

Recruiting Partner

> "Some of the most helpful features for me when using Gem, is the data and analytics it provides."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3533969)

GR

Glane R.

Head of Social Media

> "seldomly gets angry replies from candidates I message"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

VR

Verified Reviewer

lead Generation Specialist

> "You could also integrate other software tools for seamless transfer of data."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3832952)

NG

Nelly G.

Talent sourcer

> "It constantly hangs or downloads very slowly"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3639741)

HM

Hannah M.

Sr. Sourcer

> "i love how this tool took out the step of having to do reoutreach - it was great to know that I could rely on it to do so on..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3865229)

VR

Verified Reviewer

Sourcer

> "Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3208613)

KG

Kevin G.

Recruiter

> "Quick access to saved project folders and sequences for fast workflow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3662728)

AB

Alejandra B.

Sourcer Associate

> "It’s not so user friendly unless someone teaches you how to use it"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452)

MR

Mark R.

Senior Director, Talent Acquisition

> "The technology offers a great dashboard experience for producing reports for our internal clients, they are easy to set up and..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392)

KU

Katie U.

Recruiter

> "I am often trying to filter and not sure the EXACT words used to filter through my candidates."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127)

TpnH

ŠTěpán H.

Technical Sourcer

> "Gem feels very intuitive and well-designed."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

MH

Michelle H.

Technical Talent Sourcer

> "Microsoft kept locking the account due to bulk messaging. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241326)

BD

Betty D.

Associate Sourcer

> "The email/inmail sequences are easily the most useful feature of this software."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3986599)

VR

Verified Reviewer

Head of Talent

> "The UI is a bit janky, could be a prettier design."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322)

KH

Karl H.

Recruiting Coordinator

> "Gem seems really straightforward and easy to navigate!"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4763390)

Moses S.

Talent Acquisition

> "They are still early in their lifecycles so sometimes things can break."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2285940)

NM

Nisha M.

Sr. Recruiter

> "The best software that saves time for recruiters."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3677073)

JF

Joe F.

Talent Partner

> "A minor inconvenience for the ROI."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2247914)

[View Reviews](https://www.capterra.com/p/204052/Gem/reviews/)

ILS

Isabel Lina S.

President

> "The comprehensive candidate database and powerful search capabilities have enabled us to quickly identify qualified..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

SE

Steve E.

Managing Partner

> "I can't tell for what the candidates experience is for me jobs and that message I do send never get answered."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6317161)

ILS

Isabel Lina S.

President

> "As a boutique family-owned business specializing in HR, Accounting/Finance, Ops, Tech, and Sr. Administration, we have..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

GK

Gary K.

President and Managing Director

> "Resume search does not have functionality to disqualify "tags""

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785)

JL

John L.

Recruiter

> "Very intuitive, fast and easy maneuvering around the database, tagging companies and candidates, the planner and reminders..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272805)

TS

Thomas S.

Sr Technical Recruiter

> "the person who supplies the candidate has little to no rights. If a client decides to eliminate a candidate during the..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062510)

ILS

Isabel Lina S.

President

> "The ability to access a vast network of candidates and leverage advanced search filters has helped us find candidates much..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

EW

Eleanor W.

Director, Business Development

> "Need to fix the bug in the dashboards and email templates as the pages jumps while scrolling down which makes it difficult..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4999474)

BS

Brian S.

Director of Recruiting

> "How easy it is to access information re: candidates, clients and prospects and the efficiency of entering notes in the..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772554)

TO

Trina O.

Senior Recruiter

> "Currently not using their texting system due to this."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272819)

ILS

Isabel Lina S.

President

> "The Top Echelon team has been responsive, knowledgeable, and supportive every step of the way, ensuring that we derive..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

LB

Larry B.

CEO

> "I am missing some quick reports that were available in early versions of BB."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6302671)

SS

Scott S.

Owner

> "The product really helps me run my Recruiting Business - and the support is excellent."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772583)

EE

Erin E.

Executive Diretor

> "Also having errors with beta career page, when someone applies, city not populating to candidates record."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989257)

KC

Kara C.

Senior Recruiter

> "Top Echelon allows recruiting agencies to run a full cycle recruiting desk in an organized manner through candidate and..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810620)

AG

Arwen G.

Partner

> "nothing really comes to mind. If I had to pick one I dont like that when you add a candidate to the system there is..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6078629)

BK

Bill K.

President

> "The support teams within Top Echelon are world class and they constantly work on improving the software for it's members. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6273753)

JD

January D.

Executive Recruiter

> "Keeps getting more expensive every year."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6284308)

ILS

Isabel Lina S.

President

> "It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

MB

Margaret B.

CEO

> "The only con I have is that I did not implement the product sooner."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6281679)

ILS

Isabel Lina S.

President

> "It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

LM

Louise M.

Senior Researcher

> "Parsing resumes can be a bit cumbersome if it doesn't work."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

VR

Verified Reviewer

Owner

> "Ease of use is the number one reason and the ability to advertise your jobs for free or small additional fee. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6285201)

KC

Kara C.

Senior Recruiter

> "It is not easy to share candidates or receive candidates from affiliates."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810620)

BK

Bill K.

President

> "The ease of use with Big Biller software and how it can interact with other agencies databases is just a great feature. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6273753)

ER

Eileen R.

Search Consultant

> "This means over time, our database will be useless."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810585)

VR

Verified Reviewer

Founder

> "The abundance of training calls and webinars also make you feel connected as part of a larger community of recruitment..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4981253)

BS

Bernice S.

President / Founder

> "I dont like that the job posting option is linked to things I have to pay for if Id like to use for my database."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064)

KD

Kostas D.

President

> "Top Echelon also adds great value for your money by providing Webinars on a regular basis on various topics that is..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4981223)

JC

Jose C.

Executive Recruiter

> "I can't write Jos John and get options."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4791560)

RD

Ralph D.

Owner

> "An easy to use candidate database where all communication can be stored for future reference. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6280567)

YS

Yeda S.

Executive recruiter

> "Sometimes, jobs that are posted get obsolete and the recruiter responsible for it "forgets" to remove from the network."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3624805)

GK

Gary K.

President and Managing Director

> "The leadership is accessible and is there when you want advise on how to make the most out of using the platform."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785)

BS

Bernice S.

President / Founder

> "I dont like that I can't always parse a resume because it doesn't like the format."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064)

AM

Amy M.

Co-owner

> "It has made my recruiting 10x faster and kept me very organized."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295734)

BS

Bernice S.

President / Founder

> "I don't like that I cant set up text campaigns."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064)

MS

Michelle S.

Recruiter

> "The support from the corporate staff and team."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772650)

David E.

Recruiter

> "The search with saved searches of the database is clunky, not easy in getting specifics out of it, too general, and when..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3258056)

DM

Diva M.

Owner

> "I was able to make difficult placements due to the networking on Top Echelon, both as a job recruiter and candidate..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4980441)

TB

Tim B.

Recruiting Manager

> "BB does not allow you to customize a datasheet to send to clients."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3262396)

DE

Debi E.

CEO

> "Love the Chrome extension (LinkedIn and social pages)"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6280499)

SV

Steven V.

Principal

> "Don't use all of the features and don't have time to learn it."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3784554)

Fiona F.

Director

> "Streamlines getting to plenty of potential candidates without delay"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6311768)

JD

Jeanine D.

CEO

> "Time zones are missing from the scheduler and it gets very confusing working coast to coast on these interviews."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3260903)

RS

Ron S.

owner

> "the organization and support...Big Biller applicant tracking program....and the ability to interface with my peers ....and..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062504)

JP

Jay P.

Recruiter

> "Not being able to use/link the auto dialer feature to my Mitel phone system. And most of all difficulty integrating/using..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2475804)

ER

Eileen R.

Search Consultant

> "Also, being able to call out from the candidates record through any VOIP application makes life easier when doing outreach."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810585)

TB

Tim B.

Recruiting Manager

> "The mobile functionality in a browser is less than optimal."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3262396)

RH

Russ H.

Many

> "We have very positive feelings, regarding the Top Echelon organization and have definitely prospered through our..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272791)

JA

Jack A.

President

> "I've had a couple situations with verifying the domain that locked me out for a day on 2 occasions."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3264076)

GK

Gary K.

President and Managing Director

> "Customer service, support and training are top notch."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785)

CS

Craig S.

Senior Recruiter/ Account Manager

> "Also after using the results of a search for awhile the system seems to slow down."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3274903)

DW

Douglas W.

Founder CEO

> "Love how simple it is to use."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772467)

RD

Richard D.

Recruiter

> "Certain other little bugs , like when sending an email to a candidate on a Job search- the one job I am trying to send..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2460518)

AM

Amy M.

Co-owner

> "Over the years, Top Echelon has been super easy to use, and I appreciate all the recent updates."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295734)

RM

Rory M.

Partner

> "One minor gripe, it doesn't save the last search automatically."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3287451)

LG

Launa G.

Recruiter

> "Being able to customize and interphase other programs that we use with Top Echelon has made our workflow easier to track,..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3783104)

VL

Vincent L.

CEO

> "Email does not work when I'm in the profile card."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3286828)

VK

Victoria K.

Recruiter

> "I enjoy working with the recruiters"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6274677)

BW

Brenda W.

Headhunter

> "When you type in a completed event and need to pull up a related job order, it doesn't pull up all of the open jobs. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459569)

TO

Trina O.

Senior Recruiter

> "They are continually improving, which says to me, they care about their clients. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272819)

BP

Blair P.

Divisional Director

> "The software can be slow at times and our team has noticed that it will occasionally delete notes that we had left in the..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2687190)

CR

Christine R.

partner

> "Posting positions and using it as my applicant tracking system are my two number 1 features of the software"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3605075)

BB

Brent B.

Managing Director - Recruiting

> "It makes us look like we don't know how to communicate with one another."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3259992)

AK

Allen K.

CEO

> "Now my Daughter and our staff are on Top Echelon with same ability to make million dollars plus."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6079088)

FK

Fred K.

CEO

> "There are still functions that are restrictive and certain features are not quickly provided for independent recruiting..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459440)

LM

Louise M.

Senior Researcher

> "Pipeline - great for tracking candidates through stages."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

ET

Eric T.

President

> "We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2470602)

RW

Robert W.

COO

> "Great training and good products."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272998)

JM

John M.

Managing Director

> "No way to track retainers it doesn’t capture revenues accurately if retainers aren’t caught"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2484354)

PV

Paul V.

Executive Recruiter

> "Very positive and we really enjoy the support team"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6302679)

EN

Emerson N.

Owner

> "The LinkedIn integration needs work - I use Recruiter Lite, and it often can't bring in either name or city."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459897)

BK

Bill K.

President

> "I expect to be using Big Biller for a very long time!!"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6273753)

PS

Paula S.

VP Recruiting

> "Not that easy to work with a daily activity sheet - if you want to contact 50 people, it has to be set up in the Planner..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2471381)

BG

Bill G.

President

> "Excellent as the staff is great and always willing to help."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6316572)

BG

Brandon G.

Recruiter

> "it's a very manual program, with little automation during processing, and can be challenging at times to run reports."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459487)

RM

Roland M.

Director of Sales and Recruiting

> "A VERY DOABLE PRICE POINT!!!"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6292553)

LF

Lonnie F.

Director of Talent Acquisition

> "It does not have integrations with top vendor systems to automatically import jobs."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2484366)

KH

Kathleen H.

Senior Recruiter

> "Overall, easy to use and no complaints on the software."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295897)

PS

Paula S.

VP Recruiting

> "cannot BOLD, highlight, color, etc in resume field - only in comments"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2471381)

[View Reviews](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

## User interface

4.73 (123)

[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)

4.60 (513)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Gem

27/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/204052/Gem/#features)

Top Echelon

Top features

33/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/84093/Top-Echelon/#features)

### Recognition

No recognitions have been awarded to Gem

No recognitions have been awarded to Top Echelon

### Deployment & support

Gem

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Top Echelon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gem

-   By Gem
-   Located in United States
-   Founded in 2017

Top Echelon

-   By Top Echelon
-   Located in United States
-   Founded in 1988

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