# Compare RealGreen vs FieldRoutes 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FieldRoutes and RealGreen based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/78106-146076/Service-Assistant-vs-FieldRoutes

---

# FieldRoutes vs RealGreen Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FieldRoutesRealGreen2/4 selected

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.2 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

[## FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.2 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Starting Price

$350.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

JW

JW

Based on [337 reviews](#user-reviews)

Positive

280

Neutral

30

Negative

27

[## RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.6

Functionality

3.9

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

PM

SS

JS

Based on [146 reviews](#user-reviews)

Positive

104

Neutral

19

Negative

23

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 990 reviews from pest control software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Scheduling

4.2

Mobile Access

3.9

Billing & Invoicing

4.2

Routing

3.9

Customer History

4.4

68%Fit

Not enough reviews

Feature ratings

Scheduling

3.7

Mobile Access

3.7

Billing & Invoicing

4.0

Routing

4.3

Customer History

\--

User satisfaction

User satisfaction

4.2

User reviews[337](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.1

Customer support

4.2

User satisfaction

3.9

User reviews[146](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.6

Customer support

3.8

Price starts from

Price starts from

$350Other, Per Month

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers.

Best for

We partner with companies across the green industry with 10+ employees. Our customers span everyone from small businesses to nationwide, multi-branch franchisors.

## User reviews

Pros & cons

JW

Jared W.

Owner

> "The software has been great when there aren't issues, but as soon as an issue comes up, which it always will eventually, good luck getting any..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

JW

Jared W.

Owner

> "Not being able to run a business for three days because customer service won't get me back into my account after they have been paid is..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

JW

Jared W.

Owner

> "It is functional and integrates nicely with scheduling. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

PW

Philip W.

Office

> "the fact you prompted this review over the alert and task bar option so i had to complete it to do my job. If you want people to review you..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5096175)

DH

Debbie H.

Treasurer

> "We love the ability to use flags for billing which has lowered the amount of time we spend on billing."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6054186)

YB

Yudy B.

V.P

> "Credit card fees/Went down for 2 days/glitches sometimes."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6281096)

SM

Sarah M.

Owner

> "The only situation I can see this software working for is a mosquito-only company because it offers one type of service on one schedule."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4723943)

KR

Ken R.

owner

> "just the lack of support when its needed not two to three days later if they ever call back at all no one ever answers the phone"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6592664)

JW

Jared W.

Owner

> "For that reason, I would suggest any other software as long as they have good customer service. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

GS

Gabriel S.

Partner

> "The product looks good and it has all the features you could want. But not having the proper training for them makes it all useless."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

BS

Brian S.

Owner

> "Simple things like adding different placeholders in forms/agreements, providing different customizable fields in customer cards, being able to..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

JW

Jared W.

Owner

> "It's unfortunate because the software is awesome, albeit a little pricey, but customer service just ruins the experience for me."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

AC

Abi C.

Office Manager

> "With the ability to save extensive customer notes, no details are lost and we are able to provide high-quality services to our customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766301)

JW

Jared W.

Owner

> "I am currently looking at competitors because I am blown away by the lack of interest in their customers. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

SM

Sarah M.

Owner

> "I really have tried to make this software work-- it was supposed to be an improvement to doing everything manually and allow our company the..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4723943)

FC

Fabricio C.

Owner

> "Also customer info is terrible if something goes wrong outside "how I do this or that" Lastly, if you want out, they they weeks to give you..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

DS

Dionte S.

GM

> "That it works and I like that the customers are easy to look up"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6708966)

FC

Fabricio C.

Owner

> "They said they did but when I updated my email in the software, their accounting department didn't get updated Meanwhile, I lost customers..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CH

Cindy H.

Office Manager

> "Every time I find a glitch or have a question about functionality, the customer support team is right on it. And recently, they have started..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3792905)

FC

Fabricio C.

Owner

> "On top of it all, they duplicate info AND FIELD ROUTES IS KNOWN FOR MAKING DIFFICULT TO TRANSFER TO A NEW SOFTWARE...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CB

Carl B.

Owner & President

> "Hours invested up front (by Field Routes and end users) will pay dividends in the form of an overall better user experience, less frustration,..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777402)

GS

Gabriel S.

Partner

> "We were given no training WDO reports."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

MB

Michael B.

OFFICE MANAGER

> "EASY TO USE, IT IS VERY SIMPLE AND STRAIGHT FORWARD"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6391210)

LH

Lexi H.

Office manager

> "The app isn't as functional when trying to view or edit or search for customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

NL

Norland L.

Sales manager

> "It’s user friendly …..like how it works"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6430999)

HP

Hannah P.

Owner/manager

> "This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357)

DB

Dana B.

Administrative

> "Functionality and online features are what our company needed."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4813967)

JM

Justin M.

Technician

> "Their payment set up is very odd."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6743056)

AP

Ashley P.

Office Assistant

> "I like being able to schedule appointments and then when completed, they make automatic invoices for me."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3769583)

FC

Fabricio C.

Owner

> "They sent an email, now is functional but by then my access is locked out again9)"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

AW

Amber W.

technician scheduling

> "i LOVE the tech tracking, it is the only way we can truly keep track of where our techs have been and where they are going."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777890)

JW

Jared W.

Owner

> "Customer service is ridiculous. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

SC

Shauna C.

operations manager

> "I appreciate all of the customizable features to make Fieldroutes work for our business to the best of our capability."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3812327)

BS

Brian S.

Owner

> "The thing that is the most frustrating to me is how this software still seems totally built for pestcontrol businesses, and if you aren't in..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

JL

Jamie L.

CEO

> "It's great to be able to set up a subscription customer for life using the customer agreement and auto-renewal features. And the scheduling..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3799187)

LH

Lexi H.

Office manager

> "We are a pest service industry that does not have subscriptions."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

MY

Marisa Y.

Owner

> "I love that I can set reminders and track my technicians as well as what they're doing at each stop."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3796588)

DB

Dana B.

Administrative

> "We could have used a better set up with our services, contracts, etc."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4813967)

LL

Lindsay L.

Owner

> "We like that we can see a clear history of customer accounts and all the details given when scheduling customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3786707)

TG

Tracy G.

Office Manager

> "The online customer portal continues to have ongoing issues - customer unable to access, unable to make online payments, etc."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778502)

DR

David R.

Owner

> "The sales pitch, clear and concise, everything you wanted to hear."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5031606)

BK

Blaine K.

Operations Manager

> "If they can work out the bugs and actually respond to customers then it would be well worth it. As it is, you will spend time not even being..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___3522710)

JB

John B.

Area Manager

> "This software has a very solid foundation, and many features that allow us to make our work much more manageable."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3456590)

FC

Fabricio C.

Owner

> "All info looks tiny and difficult to navigate thru. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CJ

Cindy J.

Owner

> "Over all I think its the best software for a pestcontrol company."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6102459)

DM

Debby M.

Office Manager

> "Reporting features are lacking and there seems to be a lot of bugs. When brought to the attention of support we get a lot of answers that have..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766331)

AC

Abi C.

Office Manager

> "Field routes saves us time, money, and allows us to be better prepared for each day."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766301)

BS

Brian S.

Owner

> "The time it took us to implement was extremely frustrating - we signed on in mid/late January and didn't go live until June 15th of this year...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

AB

Amy B.

Owner

> "Looking up customers became easier when they added the option to look up invoice numbers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766607)

HP

Hannah P.

Owner/manager

> "This company lacks any regard for its customers and is simply here to gouge your pocket."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357)

CB

Carl B.

Owner & President

> "I do have a contact who is very approachable and generous with his time which is greatly appreciated. But there aren't tpoo many of him to..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777402)

AG

Austin G.

Owner

> "It is incredibly frustrating when we are trying to solve a problem that affects our ability to make money and then to have a CSR from FRs say,..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778677)

IS

Isaac S.

District Manager

> "The monthly billing feature is the primary reason we utilize this software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766221)

CB

Carl B.

Owner & President

> "The initial purchasing process was less than "transparent" and I wasn't educated enough to ask certain questions that would have guided my..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777402)

FC

Fabricio C.

Owner

> "I updated immediately and never had an issue."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

FC

Fabricio C.

Owner

> "The mobile app performs poorly."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

DQ

Dallas Q.

Owner

> "Customer service is quick, efficient and very pleasant to work with."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4725563)

AP

Ashley P.

Office Assistant

> "The reset for the "sent" feature on the invoices is frustrating because it throws things off."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3769583)

LL

Lindsay L.

Owner

> "We love how easily we are able to communicate with customers and the customer portal."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3786707)

BK

Blaine K.

Operations Manager

> "There have been bugs that last about 2 weeks at a time 3 different times now, all different problems, and we have only been on this system for..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___3522710)

CH

Cindy H.

Office Manager

> "We have also been able to improve our customer communications through the software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3792905)

BK

Blaine K.

Operations Manager

> "You get a different customer service rep each time you contact PestRoutes also, no dedicated reps."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___3522710)

David D.

Owner

> "It got the job done - probably the best on the market in terms of features and scalability for the price; but not without its issues. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766222)

DH

Debbie H.

Treasurer

> "Our commercial customer do not like that. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6054186)

JD

Jacob D.

VP Operations

> "It helps save a lot of time that can then be focused elsewhere."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766169)

LL

Liana L.

Owner

> "not reliable when using a free email service and the extra costs to that, though minimal was annoying."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766567)

RN

Raul N.

Administrative Manager & Training Specialist

> "It also has very useful and in depth reporting capacities that help make my job easy."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3767085)

AG

Austin G.

Owner

> "I know that every software has issues... thats to be expected. But what isn't to be expected is poor customer services when reaching out to..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778677)

CJ

Cindy J.

Owner

> "The price is not bad."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6102459)

AL

Anthony L.

Manager

> "Reports are difficult to retrieve if you don’t know all of the selections necessary."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3822402)

SC

Shauna C.

operations manager

> "We appreciate all of the data compiled in an easy to read format and all of the available reports."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3812327)

JD

Jacob D.

VP Operations

> "We have a pending issue that has been in the works for weeks now without an answer or even a follow up on where they're at with it."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766169)

LH

Lexi H.

Office manager

> "It is easy to use even with high tech options"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

FB

Ferdinand B.

Branch mngr

> "Had some navigation issues double billed some customers and duplicated tickets"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778252)

MB

Martin B.

Owner

> "I also enjoy all the landing page stats, it feels real professional."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766271)

AB

Amy B.

Owner

> "Their mobile app is extremely slow or not working at times."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766607)

AO

Angie O.

Office Manager

> "I do like that the scheduling is easy and you have several different ways to schedule."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3795710)

DD

Daniel D.

President/Owner

> "Not being able to set up custom agreements."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777386)

KM

Kerri M.

Office Manager

> "They key features I like most about this product is the ease of use, the migration process coming over was fairly easy with no major setbacks...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766399)

KM

Kristy M.

Office Manager

> "Only problem is we can't email the customer from the software. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3782842)

[View Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

PM

Pranjal M.

Key Account Manager - Enterprises

> "I liked that it is an all-in-one platform which offers features like scheduling, routing and..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171)

MS

Missy S.

Customer service representative

> "Ie prepay letters not matching prepay amount, charging for each measuring license while also..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549)

SS

Shivam S.

IT Consultant

> "It helps run a business easily with tools for scheduling, payments, and marketing."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209)

JO

Jamie O.

Customer Service Director

> "What I like the least about Real Green is not being able to schedule one job over multiple days."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089852)

JS

Jaden S.

Office Manager

> "What I like most is how it has helped our business grow and to schedule, invoice, and record..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677421)

MN

Mark N.

President

> "I had been holding out moving to SA5 for a year because I heard of these issues from a friend..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___7043117)

PM

Pranjal M.

Key Account Manager - Enterprises

> "Also, offers robust CRM features, and provides detailed analytics and reporting."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171)

BL

Benjamin L.

Owner

> "Following this, I received a legal demand letter from the company's legal representation,..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7056600)

JA

Jordan A.

Owner

> "SA5 give me access to everything needed to keep my business organized and keep my customers..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676083)

GM

Gary M.

Office Support

> "The only con that I can think of is that when it comes to the notes for techs and customers,..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676082)

NT

Neil T.

Owner

> "I like the Routing, weather capture, and price chart features the best."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6546918)

PM

Pranjal M.

Key Account Manager - Enterprises

> "There are some sync issues occasionally and customization options are also limited as compared..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171)

CH

Chris H.

IT General Manager

> "It’s ability to do all kinds of things and help automate our business as much as possible"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676106)

SB

Stephanie B.

VP office admin

> "Having to add them into the service price and not being able to separate from check paying..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676172)

KB

Karli B.

Office Manager

> "Overall RealGreen has been exactly what we have needed and gave us the tools to move our..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676101)

JK

Justin K.

owner

> "Cant send an estimate - very simply put you cannot send an email or text with an estimate."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013)

SS

Shivam S.

IT Consultant

> "It makes business tasks like scheduling and payments easier."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209)

CC

Chris C.

Owner

> "They constantly market additional services to us when the can’t really manage the services they..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248)

AK

Abhishek K.

Manager

> "This application this best and smooth running tool everything in one place best customer..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6845894)

SS

Sophie S.

CSR Lawn Care

> "It makes out job difficult when experiencing outages or delays in updating."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6410062)

AR

Aniston R.

Customer Service

> "It is simple to use and I feel like many people can get the hang of it."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089854)

ES

Erin S.

Customer Service Representative

> "It seems that there is some sort of outage about once per month, often lasting just a few..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6399693)

AM

Archie M.

Senior technician

> "How good the routing system is and how it saves me time when working"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677367)

WS

WAYNE S.

President

> "The billing department will not return your calls on incorrect Bills"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6407057)

AL

Alexa L.

Office manager

> "That I can do everything almost in one platform. And if not, they partnered with some great..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100)

VF

Veronica F.

office manager

> "We have had a lot of outages/crashes this year that had caused our office a lot of catch up..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443393)

MJ

Matt J.

VP of IT

> "We’ve had some bumps in the road this last year, but are stabilizing the relationship."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957)

AS

Aubrey S.

Account Manager

> "Occasionally there are some glitches with information not saving."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6449284)

CC

Chris C.

Owner

> "Real green is good for maintaining your customer base"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248)

AV

April V.

Office Manager

> "Sometimes it is frustrating to not know all of the ways I can use RG...I like to thoroughly..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456062)

JB

Jeanie B.

Office manager

> "It has been great to work with this company, besides the bugs they seem to always want to help..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719413)

CK

Coree K.

Manager

> "Too many windows to open for a simple task to be completed. "

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431)

BP

Ben P.

Owner

> "The invoicing is nice and routing makes it easier then"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870)

GP

Gary P.

President

> "Once a check is mailed I don't see it clear for 10-16 days."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604)

ST

Scott T.

General Manager

> "It's been good, we have really experimented with it on a couple of dummy accounts and found..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6378173)

SS

Shivam S.

IT Consultant

> "Starting the system can be slow and tricky for new users."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209)

JM

Josh M.

Branch Manager

> "Routing is great and helps get the right guys to the right place"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569403)

EN

Earl N.

Owner

> "Then when we finally were able to test it, we were informed that even as administrators we..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___4751726)

ZA

Zach A.

Service Manager

> "I use it majority of the time on a computer, which is great."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569291)

MJ

Matt J.

VP of IT

> "Data services are expensive and slow. "

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957)

VB

Valerie B.

Receptionist

> "The gentlemen was professional and fixed the problem with my email swiftly."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189)

RM

Reina M.

Marketing Manager

> "Sometimes tech support can be difficult to reach."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677499)

MB

Matt B.

Division Director

> "Only using RealGreen for about a year and a half, I find the platform easy to use and customer..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676085)

JK

Jamie K.

manager

> "Printing doesn't line up correctly on their own pre-printed forms, and does not look..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6204242)

LH

Larry H.

president

> "we really love customer history able to route easily"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676278)

AL

Alexa L.

Office manager

> "Sometimes tech-support cannot be very helpful"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100)

CP

Crystal P.

Gm

> "I’ve used it for over 10 years so I am able to navigate well"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676084)

ML

Michael L.

Owner

> "They basically stole $20,000 from me and could have cared less."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6528098)

BO

Bryanna O.

Receptionist

> "RealGreen is pretty much the backbone to our company."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280)

NR

Nathan R.

Owner

> "When problems arise, solutions are hard to find."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677341)

DC

Danielle C.

Office Manager

> "I like the simplicity of receiving answers to my problems."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6573892)

JK

Justin K.

owner

> "Very expensive CRM that cant do what a CRM should do:"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013)

VB

Valerie B.

Receptionist

> "The call for help was responded to in a timely manner."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189)

AC

Andy C.

Director of Analytics

> "Very long learning curve for new user bc it’s so non intuitive."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6543611)

MS

Missy S.

Customer service representative

> "Generally real green is very user friendly and works well for our company."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549)

HL

Hollis L.

Owner Diagnostic Specialist

> "The overall cost seems to outweigh the benefit."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231)

AL

Ambir L.

Sprinkler lead

> "When you set up a customer or services, it’s easy to follow along with."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676099)

BS

Brandon S.

Office Manager

> "Some reports seem inaccurate"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678221)

CK

Coree K.

Manager

> "Overall experience is good with RG. Wish there were just a few more options as stated before. "

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431)

GP

Gary P.

President

> "Payments take forever to post."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604)

ES

Erica S.

Corporate Office Manager

> "That I found something new from each class."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678946)

MC

Michael C.

Operations manager

> "I haven't had anything that has kept me from being productive yet."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676094)

VW

Valentino W.

Service Logistics

> "Overall positive, very responsive, do wish responses were more timely."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676108)

HL

Hollis L.

Owner Diagnostic Specialist

> "It has honestly been a little frustrating through implementation but ha"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231)

GF

Gisele F.

Founder and Head of Brand

> "RealGreen is cheap to subscribe and deploy"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6699468)

BG

Beverly G.

Office Manager

> "It's not "always" as user friendly as we would like on some things and cannot control a..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180792)

SS

Shanoah S.

Director of Administraion

> "The new system is much more user friendly."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456496)

RV

Rick V.

President

> "they never call back."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569195)

SG

Shawn G.

Owner

> "I don’t use the software to its full potential yet but I appreciate it having expanded features..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180828)

JA

Jesse A.

Lawn Care Technician

> "Mobile live shut downs are a pain!"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107)

DH

Dave H.

Owner

> "Had a lot of features and would work well but only for specific industries and if company does..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6063786)

CB

Clint B.

Owner

> "The refund problems."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413)

BO

Bryanna O.

Receptionist

> "RealGreen support team has been very helpful and knowledgeable."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280)

CB

Clint B.

Owner

> "The payment problems."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413)

JA

Jesse A.

Lawn Care Technician

> "Great tech support and awesome speakers."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107)

EG

Eric G.

CSR data entry

> "Love the system but not your support team"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677219)

BP

Ben P.

Owner

> "Software is good, price is ok, I would like to see a desktop version"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870)

CC

Chris C.

Owner

> "Real Green tech support is terrible"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248)

JM

Justin M.

Owner

> "I am new to SA5 and have really utilized the support."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6576589)

JA

Jesse A.

Lawn Care Technician

> "Please fix this!"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107)

[View Reviews](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

## User interface

4.23 (337)

3.94 (146)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

FieldRoutes

32/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146076/FieldRoutes/#features)

RealGreen

Top features

42/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/78106/Service-Assistant/#features)

### Recognition

No recognitions have been awarded to FieldRoutes

No recognitions have been awarded to RealGreen

### Deployment & support

FieldRoutes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RealGreen

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FieldRoutes

-   By ServiceTitan
-   Located in United States
-   Founded in 2012

RealGreen

-   By WorkWave
-   Located in United States
-   Founded in 1984

## Popular Comparisons

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

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vs

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[View full comparison](https://www.capterra.com/compare/23130-146076/PestPac-vs-FieldRoutes)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

vs

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$199/month

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4.5

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4.5

[View full comparison](https://www.capterra.com/compare/78106-105508/Service-Assistant-vs-LawnPro)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

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$350/month

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4.6

4.1

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[View full comparison](https://www.capterra.com/compare/130290-146076/GorillaDesk-vs-FieldRoutes)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

vs

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$199/month

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Contact vendor for pricing

3.9

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4.2

3.9

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4.1

[View full comparison](https://www.capterra.com/compare/78106-150053/Service-Assistant-vs-ServiceTitan)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

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$350/month

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€29.9/month

4.1

Features

4.7

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/146076-179537/FieldRoutes-vs-EviSane)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

vs

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3.9

Features

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[View full comparison](https://www.capterra.com/compare/78106-122075/Service-Assistant-vs-Service-Autopilot)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

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4.1

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4.1

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[View full comparison](https://www.capterra.com/compare/127994-146076/Jobber-vs-FieldRoutes)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/78106-140363/Service-Assistant-vs-HouseCall-Pro)

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$350/month

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Contact vendor for pricing

4.1

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4.2

4.1

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4.1

[View full comparison](https://www.capterra.com/compare/146076-150053/FieldRoutes-vs-ServiceTitan)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

vs

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