# Compare Verizon Connect vs Housecall Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Verizon Connect and Housecall Pro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/72551-140363/Fleetmatics-Work-vs-HouseCall-Pro

---

# Verizon Connect vs Housecall Pro Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Verizon ConnectHousecall Pro2/4 selected

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

[## Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Starting Price

Contact vendor

Value-for-Money

2.8

Functionality

3.3

Ease of Use

3.4

Customer Service

2.8

Reviews Sentiment

Based on [940 reviews](#user-reviews)

Positive

492

Neutral

122

Negative

326

[## Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [2,736 reviews](#user-reviews)

Positive

2,592

Neutral

69

Negative

75

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 20,811 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

58%Fit

Missing features

Feature ratings

Mobile Access

3.5

Booking Management

NA

Calendar Management

4.0

Real-time Scheduling

NA

Customer Database

3.9

77%Fit

High performer

Feature ratings

Mobile Access

4.2

Booking Management

3.8

Calendar Management

4.4

Real-time Scheduling

4.5

Customer Database

3.8

User satisfaction

User satisfaction

3.2

User reviews[940](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Ease of use

3.4

Functionality

3.3

Value for money

2.8

Customer support

2.8

User satisfaction

4.7

User reviews[2,736](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

It is designed for businesses of all sizes across industries such as transportation and logistics, construction, government and public safety, oil and gas, utilities, and farming.

Best for

Housecall Pro is a business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals.

## User reviews

Pros & cons

Elizabeth L.

RECEPTIONIST

> "The reporting is detailed and makes it easier to hold drivers accountable while also improving efficiency and safety."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

JP

John P.

Transport Broker

> "What bugs me is when the mobile app lags or drops a driver; during the tight pickup window, even the shortest delay makes planning..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7057207)

Elizabeth L.

RECEPTIONIST

> "I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant check-ins."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

David C.

Managing Director

> "Lack of communication and supplied understanding from Verizon relative to product rollover at end of initial Contract (supplied in..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

VR

Verified Reviewer

Designer and Administrator

> "Verizon Connect is great because it really offers sensible solutions as well as ones that matter most such as real time tracking..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

GH

Gerald H.

They ignored us until after the auto renewal

> "Hardware and software issues: unreliable hardware, persistent glitches, and slow performance."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

KC

Kyle C.

Inventory and Operations

> "Live Map view is a very useful tool, great for monitoring driver locations."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6811956)

Elizabeth L.

RECEPTIONIST

> "Some reports take time to customize, and I’ve found that making small changes isn’t always as quick as I’d like."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

KB

Krystal B.

Office Manager

> "easy to use, able to keep up with everyone clocking in and out, the price is very affordable for small company, the fleet part is..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061439)

GH

Gerald H.

They ignored us until after the auto renewal

> "Poor customer support: difficulty in getting support, long wait times for problem resolution and a lack of follow-through."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

VR

Verified Reviewer

Designer and Administrator

> "The fleet monitoring was excellent and combined with its other features such as environmental protocols, and asset tracking."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

Kevin B.

President

> "The app is sometimes glitchy and does not show all changes made in the desktop. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061977)

VR

Verified Reviewer

Engineer

> "Verizon Connect is often appreciated for its robust features and functionalities, especially in fleet management and telematics."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6295997)

Elizabeth L.

RECEPTIONIST

> "The biggest challenge for me has been the learning curve and overall complexity of the platform."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

SJ

Stephanie J.

Safety Coordinator

> "Connection to vehicle is great because the device is hardwired into the unit."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6839089)

CK

Cris K.

Owner

> "They will charge you for equipment you never received, and when you terminate your service even after contract is up - it will take..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

KJ

Kirk J.

Estimator

> "It has helped us manage our fleet locations as well as employee time tracking"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6586226)

VR

Verified Reviewer

Realtor

> "Tracking is also a little dated"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

NS

Nathalie S.

Fleet Manager

> "I love the security of knowing where my drivers are, how long they've been driving, and knowing that our vehicles are secure as..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6254953)

VR

Verified Reviewer

Manager

> "Static software, frequently glitchy, and needs to updated - and guess what?"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

TL

Tung L.

Accounting and HR Assistant

> "Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6421883)

David C.

Managing Director

> "Lack of communication relative to supplied and contracted 3G devices becoming redundant during the course of applied multi year..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

IV

Ilsia V.

CSR

> "There were a few bumps with customer support, but the platform itself worked well most of the time."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

DB

Denny B.

Ops

> "Each additional tracker/vehicle locks you into another 3 year contract so I had like 5 contract end dates that I wasn't able to get..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4788279)

KR

Kyle R.

IT Project Manager

> "It’s great for letting the team see everything in the inventory."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

KR

Kyle R.

IT Project Manager

> "It’s user interface can be a little hard to work through at points."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

LA

LEWIS A.

manager

> "helps reduce costs, increase productivity, keep up on vehicle maintenance"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

VR

Verified Reviewer

Owner

> "Customer service has no idea what they're doing and constantly have to transfer phone calls back & forth because they don't know..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

VR

Verified Reviewer

Realtor

> "Customer service is good, but need updating"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

VR

Verified Reviewer

Logistics Manager

> "Overall, Verizon Connect was more expensive than other companies'."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7101430)

IA

Ian A.

Student

> "Verizon Connect is a great service for businesses of any size to manage their internet services."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6500686)

VR

Verified Reviewer

Owner

> "I'm trying to update a credit card on file and their website doesn't work."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

JD

Jeff D.

Sr. Operations Manager

> "If you're not looking to invenst a ton of money and get a basic tracking system, this will work just fine. If you're looking for..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5084615)

JM

Jake M.

Fleet Administrator

> "Readings are not accurate on equipment and maintenance schedules are hard to track."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6629782)

VP

Veronica P.

Administrative Assistant

> "verizon connect is quick and reliable whenever we need to communicate as a team in our company."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6536135)

RS

REBECCA S.

Executive Assistant

> "We use Verizon for all business needs but the Verizon Connect was too expensive."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6674446)

Via Laine L.

Associate

> "I also love how it helps for safety monitoring and great for management staff."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6345516)

SK

Sheri K.

Assistant

> "Then once we got the right stuff installed, they worked for about a week & then started dropping the signals & not keeping track of..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4898110)

VR

Verified Reviewer

Operations Director

> "Moving to the “Dispatch” platform would provide us with both the services that “Work” and “Reveal” provide all in one program, and..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

IV

Ilsia V.

CSR

> "Honestly, the biggest issue for me was the customer service."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

OB

Olivia B.

FOA

> "What I like most about Verizon Connect is how easy it is to manage all daily operations in my office."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6419619)

RD

Rick D.

CEO

> "Don't buy unless you want to be locked into a contract with a product that will receive zero enhancements."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#SoftwareAdvice___6586645)

NC

Nick C.

CFO

> "The GPS/Vehicle tracking seems to work fine most of the time, but you must have the vehicle on and running, it relies on an SD card..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

LA

LEWIS A.

manager

> "no signal areas can cause dispatcher confusion"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

PB

Peter B.

admin

> "only pro might be they do have a good computer cloud base program."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6868788)

BH

Beau H.

Owner

> "The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we added new..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

Cheyanne M.

Owner

> "I love verizon, all in all great service, little pricey, but great, honestly."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6857396)

VR

Verified Reviewer

Operations Director

> "All I wanted was for Verizon to take the Field Service Dispatch off my bill and remove any of the charges that Hallam incurred due..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

JL

Joseph L.

Parts Dept Manager

> "We have a small fleet that Verizon helps us track"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6253695)

DS

Deneen S.

HR Coordinator

> "The customer service has not been the greatest compared to other vendors we work with."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6672156)

Matt R.

Vice President

> "We made the change to Verizon Connect due to the customer service and reliability of the service that was sold to us. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

RW

Ronald W.

Owner

> "It has caused the driver to have to sit for 10 hours before because the officer at the weigh statio9n couldn't determine the..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4730228)

AL

Alex L.

Fleet Manager

> "The layout of the Portal is the most user friendly portal I've ever used."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6626025)

DW

Drick W.

Owner

> "They had a hidden contract that they would put you in without your consent and will not allow you to walk away until they was paid..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5080643)

NS

Nathalie S.

Fleet Manager

> "It is very sophisticated and every fleet department should have it."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6254953)

Matt R.

Vice President

> "It took hours on the phone and over a couple months to finally get all the devices working properly. If you request to have them..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

JP

Joy P.

Office Manager

> "Reports and geofence set up good."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6712266)

NC

Nick C.

CFO

> "Fourth, the devices seem to cause electronic malfunctions in all of our vehicles, including battery drain."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

JD

Julie D.

OAS

> "Using this software allows us to track the travel of patients and make sure they get to us safely."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3579053)

SK

Sarah K.

MANAGER

> "I have spent countless hours troubleshooting they are sending out new units for defective ones they never arrive call in again they..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4777305)

Via Laine L.

Associate

> "this software is user friendly and has a lot of good features."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6345516)

SB

Stephen B.

President

> "Would not let us set the account to non renewal, would not tell us when our renewal dates were."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6087570)

KM

Kalen M.

Owner Director

> "Great experience, it has made scheduling easy."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6329066)

JA

Johnnie A.

Sales Manager

> "I even have emails from \[sensitive content hidden\] and other Verizon employees telling me this issue has been taken care of, but I..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4789340)

MC

Matt C.

GM

> "Easy to set up and easy to use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6504329)

VR

Verified Reviewer

Manager

> "Customer service is THE WORST!"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

KM

Kim M.

Talent Advisor

> "It is easy to use and stays up to date."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6595389)

CK

Cris K.

Owner

> "I would never use or call Verizon Connect again for anything."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

Erik S.

CEO

> "The platform is easy to use, user friendly, easy to set up."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6642434)

TW

Tiffany W.

Accounts Officer

> "When i tried to cancel a subscription due to the software not working the way it was intended it is now going on 5 months and my..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3812557)

IH

Ian H.

Operations

> "Vehicle trackers seem to work fine, low failure rate."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082170)

VR

Verified Reviewer

Owner

> "Their customer service is awful."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

ED

Erika D.

clerical

> "Verizon Connect is easy to use, operate, and access on multiple platforms."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4894348)

BM

Bridget M.

CSR

> "Equipment disconnects from the tablets too often leading to having to replace equipment. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082253)

MT

Michelle T.

Auto glass csr

> "Other than that, it is very easy to schedule our techs."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6019881)

VR

Verified Reviewer

Operations Director

> "I have told them that I am in fear that my service will be shut off due to non-payment because I refuse to pay for Dispatch."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

ED

Erika D.

clerical

> "Patients find it easy to use, and see appointment availability."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4894348)

BH

Brian H.

Owner

> "I would never use a Verizon service again that includes Verizon cellular and Verizon credit cards."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4735184)

DS

Dakota S.

Personal Assistant

> "This software really helps our team more our business forward, they always have offers for discounted pricing as well."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4486533)

TW

Tiffany W.

Accounts Officer

> "They had been charging our CC without authorisation and the only reason we found this out because the CC expired and we were..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3812557)

[View Reviews](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

KG

Karen G.

Office Manager

> "I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

KG

Karen G.

Office Manager

> "Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

DM

Devin M.

Owner

> "Easy to schedule clients and get invoice and payments done!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

KG

Karen G.

Office Manager

> "Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

RW

Robert W.

Operations Manager

> "It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6830107)

KG

Karen G.

Office Manager

> "That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

ZG

ZAch G.

COO

> "We had good training and I could always get a response if I had any questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

VR

Verified Reviewer

associate

> "There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6368533)

Raul Antonio Z.

Graduate

> "I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

FF

Fernando F.

CEO - IT Consultant

> "Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

AJ

Aditya J.

Developer

> "Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and dispatching..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

FF

Fernando F.

CEO - IT Consultant

> "I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

Ronald Abilmar R.

Marketing Manager

> "I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5003283)

KG

Karen G.

Office Manager

> "Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

DM

Devin M.

Owner

> "This has been the most streamlined version of software I’ve tried and is truly so simple."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

HL

Hunter L.

General manager

> "Its lack of managment outside service calls and its lack of growth and api intergrations."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6694378)

RP

Rose P.

Owner

> "Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

AR

Avery R.

Owner

> "They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they didn't."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6573868)

Jeremy F.

Captain

> "The software is very easy to use and it allows that's to customize each order specifically to the house is going to"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6475897)

VR

Verified Reviewer

Reseller

> "My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

DR

Dave R.

Manager

> "I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

HJ

Heather J.

Owner

> "Customer service got worse and worse."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7020311)

IT

Isaac T.

Finance Manager

> "Housecall Pro has elaborate invoicing solution for companies."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6257567)

FF

Fernando F.

CEO - IT Consultant

> "They made it to difficult to properly present my cumpany and services to potential customers."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

HN

Hallye N.

OPERATIONS MANAGER

> "Their customer service is great and timely as well as being a good value for the cost."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6865920)

AH

Adam H.

Arborist

> "They want to lock you in on monthly contract and not give you a way out ."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6451484)

MH

Monique H.

Owner

> "Easy access the ability to sign people up into later payments for your business"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6572487)

KE

Kevin E.

Piano tech

> "It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6403431)

PZ

Patrick Z.

Owner Operator

> "Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

VR

Verified Reviewer

Reseller

> "This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

ZG

ZAch G.

COO

> "Customer support is really good."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

MS

Michael S.

Owner

> "Spent my time, never received what was offered, already received 5 more calls trying to sell me again."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6413983)

RP

Rose P.

Owner

> "This has proven to be a great move for us because they have added features that have greatly improved the software over the years."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

VR

Vicki R.

CSR and dispatch

> "Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ...."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611523)

PZ

Patrick Z.

Owner Operator

> "I love the way that you can process payments easily through the app."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

DR

Dave R.

Manager

> "The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

JD

Jammi D.

owner

> "what makes housecall pro standout is the customer management with invoicing,date and time of service needed"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

JB

Jessica B.

Office Manager

> "The cost is high and all reviews say that support is not helpful after signing up."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6738303)

PZ

Patrick Z.

Owner Operator

> "Housecall Pro has an amazing customer service team and there is always someone to respond to questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

CB

Cal B.

HVAC and plumbing

> "worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4873079)

PZ

Patrick Z.

Owner Operator

> "HouseCallPro is a wonderful product for the blue collar service industry."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

LS

Lindsey S.

Manager

> "I don't like the app, I prefer using this on a desktop but that is just user preference."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6602806)

ZH

Zach H.

Operations Manager

> "Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5045894)

BM

Baltazar M.

Web side

> "They leave you waiting and they don't even have the kindness to call."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6442195)

JD

Jammi D.

owner

> "overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

GL

Garrett L.

Estimation Manager

> "Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4794487)

Raul Antonio Z.

Graduate

> "It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

AJ

Aditya J.

Developer

> "In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

DN

Debbie N.

Manager

> "Housecall Pro offers a range of features and services that make it a popular choice among service providers, including mobile access, online booking, real-time scheduling,..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

VR

Verified Reviewer

Owner

> "In addition they waited until I had already processed over $6000 in CC payments before asking for my EIN number as well as my contractors license number only to tell me..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___3654539)

KP

Kayla P.

Estimator

> "I love how easy it is to create estimates in the field"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6721598)

TV

Taurino V.

Owner

> "There is a flaw, the mobile version does not always work and pull up all information for example jobs or estimates i have to locate customer and hit history due to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4372572)

TC

Tuna C.

Marketing Director

> "It is a user-friendly application that can take the role of a Swiss army knife in its field, which can perform many operations, and does this role in the best way."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3978847)

SB

Steve B.

Ceo

> "The only complaint i ever had was that i had to make multiple different estimates for one customer and i had to send them individually. But now there are option tabs to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3843496)

AR

Andrew R.

Chief Operations Officer

> "Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3513139)

JS

JonPaul S.

owner

> "HCP Said that they have no way of telling me when the exact date change was or a way to forward the emails sent to customers in the time frame so I can limit the amount of..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

JA

James A.

Administrator

> "Housecall Pro stands out as a robust business management solution for home service professionals"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6023256)

JS

JonPaul S.

owner

> "Things that make sense on a google platform are nixed in the HCP board room. And my main complaint: emails to clients are sent from HCP and the Pros are not even sent a..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

SP

Sheri P.

Owner

> "The ease of use and options and endless new items!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6713844)

DR

Derek R.

Owner

> "The online scheduling option seems like it could be a good feature, but our company doesn't use it much and the times we have used it, the emails just got lost or..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3982698)

AR

Alexis R.

Plumber

> "Customer service was always great and helpful."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6677473)

JO

Justin O.

Owner

> "My last attempt featured online chatting with someone who went home a few minutes into our session and allegedly transferred me to a new person that left me on hold for..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3449993)

DG

Dylan G.

Plumber

> "It was very simple and easy to use."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6630981)

JK

James K.

owner

> "The service plan module is too rigid, and the other features (sales proposal tool, etc) have to be accessed through the browser version and not the app."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3521273)

JM

Jaroth M.

Student

> "I love the way that you can program or modify the software to make a great work with it, I like the functions and the tools that this software provide us to work, and o..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3497122)

DM

Drywall M.

Owner

> "Data transfer from previous crm was completly useless, transferred numbers that are way off and messed up our quickbooks account."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3812594)

Femi M.

Head of procurement

> "Really exceptional software i will recommend to my colleagues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6360631)

DH

Doug H.

iwner

> "I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6007961)

SM

Scott M.

Owner

> "Comprehensive and easy to implement."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6341321)

DN

Debbie N.

Manager

> "Finally, some users may find the platform's mobile app to be a bit buggy and prone to crashes, which can be frustrating for those who rely on it heavily."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

PW

Peter W.

CRM user

> "No insane per client rates, no wild addon costs, simply bundles that are level rate, reasonable, and well OK for the financial plan of even the littlest home..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4410549)

JS

JonPaul S.

owner

> "There is no way to quickly search for jobs and clients from the main page using key word."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

VR

Verified Reviewer

Director

> "I enjoy how smooth the app is to use genrally-for tier pricing this app is almost exclusively designed for that feature.-billing and pricing can be quite convenient-app..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___4508385)

JH

Jean H.

Office Manager

> "When an estimate is sent via email, there is no option to be notified if the email did not go through."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4539910)

Ryan T.

Managing Partner

> "HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3582870)

SK

Sabrena K.

co-owner

> "On mobile app, difficult for our techs to determine history of a job address, when customer has many locations. And wish there was a quick link from HCP to specific..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3431879)

VR

Verified Reviewer

Office Manager

> "You can reach customer service via email quickly."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4783142)

RS

Rachel S.

Operations Manager

> "There were a few features that were missing for us as a landscaping business and therefore we had to switch softwares."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4213420)

AR

Andrew R.

Chief Operations Officer

> "Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3513139)

JS

JonPaul S.

owner

> "Somehow during the change some profane words were written in the license box and then were saved."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

[View Reviews](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

## User interface

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

3.21 (940)

4.68 (2,736)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Verizon Connect

20/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/72551/Fleetmatics-Work/#features)

Housecall Pro

Top features

29/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/140363/HouseCall-Pro/#features)

### Recognition

No recognitions have been awarded to Verizon Connect

No recognitions have been awarded to Housecall Pro

### Deployment & support

Verizon Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Housecall Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Verizon Connect

-   By Verizon
-   Located in United States
-   Founded in 2009

Housecall Pro

-   By Housecall Pro
-   Located in United States
-   Founded in 2013

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Features

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4.2

3.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/72551-153228/Fleetmatics-Work-vs-Azuga-Fleet)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

$79/month

Price

$245/month

4.5

Features

4.1

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135788-140363/Service-Fusion-vs-HouseCall-Pro)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.21 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/)[4.46 (242)](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews/)

Contact vendor for pricing

Price

$14.95/month

3.3

Features

4.4

3.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/72551-99848/Fleetmatics-Work-vs-GPS-Insight-Fleet-Tracking-Solution)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

$79/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/140363-150053/HouseCall-Pro-vs-ServiceTitan)