# Compare Salesforce Sales Cloud vs Brevo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and Brevo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/61368-132996/Salesforce-vs-brevo

---

# Salesforce Sales Cloud vs Brevo Features and Cost Comparison

Last updated April 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Salesforce Sales CloudBrevo2/4 selected

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,778)](https://www.capterra.com/p/61368/Salesforce/reviews/)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,433)](https://www.capterra.com/p/132996/brevo/reviews/)

[## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,778)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [18,778 reviews](#user-reviews)

Positive

16,815

Neutral

1,488

Negative

475

[## Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,433)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [3,433 reviews](#user-reviews)

Positive

3,233

Neutral

117

Negative

83

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## Summary

* * *

Key features rated by users

Features selected based on 17,482 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Data Security

4.5

Contact Management

4.5

Lead Management

4.4

Sales Pipeline Management

4.5

Activity Dashboard

4.5

75%Fit

Not enough reviews

Feature ratings

Data Security

5.0

Contact Management

4.5

Lead Management

4.4

Sales Pipeline Management

\--

Activity Dashboard

4.8

User satisfaction

User satisfaction

4.4

User reviews[18,778](https://www.capterra.com/p/61368/Salesforce/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.1

User satisfaction

4.6

User reviews[3,433](https://www.capterra.com/p/132996/brevo/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

$9Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales teams, sales managers, marketing teams, and partner managers.

Best for

Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations.

## User reviews

Pros & cons

AW

Andrew W.

Senior sales Rep

> "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330)

JSF

Jennsy Suyapa F.

Customer Service

> "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a client..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651)

KA

Khyan A.

Senior Business Development Representative

> "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059)

Nathaniel C.

Account Executive

> "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

LJ

Lauren J.

Contact Tracing Manager

> "The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with multiple..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7133008)

ZR

Zane R.

Office Coordintator

> "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

Nathaniel C.

Account Executive

> "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

YB

YURI B.

Accounting Sales

> "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664)

VR

Verified Reviewer

Director of Sales and Marketing

> "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050)

AS

Alison S.

Executive Sales manager

> "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832)

LW

Lillian W.

Sr Analyst, Commissions

> "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

AR

Akshya R.

Admin

> "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081)

VR

Verified Reviewer

CRM Analyst

> "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475)

AP

Arpit P.

IT Consultant

> "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891)

ZR

Zane R.

Office Coordintator

> "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

JL

Joshua L.

Pharmacist

> "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

Jane F.

Personal Lines Executive

> "It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

MR

Miguel R.

Sr. Technical Support Specialist

> "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131)

JH

Jeff H.

Account Executive

> "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081)

GT

Grace T.

Sales Representative

> "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381)

JK

James K.

Brand Ambassador

> "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have been able to..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319)

Aviral G.

Manager

> "The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep learning..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6424227)

Bill L.

Vice President of Sales and Operations

> "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

ML

Martin L.

Sales Director

> "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959)

KH

Kevin H.

Senior SDR

> "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments...."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034)

Bill L.

Vice President of Sales and Operations

> "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

JK

James K.

Brand Ambassador

> "Salesforce Sales Cloud analytics help us to extract useful insights from our sales data which direct us on how to optimize future sales."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319)

FM

Faizan M.

Manager

> "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678)

LP

Laura P.

Online Advisor

> "It can be a bit overwhelming at first as it is such a VERY detailed oriented tool, but once you get the understanding of how it works, you just feel like a machine on auto..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7139224)

JN

Jayson N.

Lead Associate

> "We have an automated process that sometimes fails and gives us inaccurate data. When this happens, we have to spend time troubleshooting to figure out what went wrong."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6419970)

VR

Verified Reviewer

Account Executive

> "The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324)

RW

Robin W.

Executive Marketing Assistant

> "The program may not be ideal single-location practices."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211)

VR

Verified Reviewer

Account Executive

> "It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324)

HK

Hayley K.

Trader

> "For example, making many upweights/downweights to booked business can be very complicated and these changes are not recorded in a clear manor."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6415719)

VR

Verified Reviewer

Customer and Guest Support

> "The interface is intuitive, the information is reliable, and setup is remarkably fast, allowing teams to operate smoothly with minimal learning curve."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7054086)

DK

Daljeet K.

Marketing Manager

> "One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6479357)

JG

John G.

Account Executive

> "The system is highly scalable, AI-powered CRM with rich pipeline management and customization options"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7046805)

Bill L.

Vice President of Sales and Operations

> "If i am being honest the cost..it adds up quick and you have to watch extra fees."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

LS

Ljs S.

Sales Rep

> "It's a comprehensive tool for sales teams that allows them to administer and manage the business."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053926)

VR

Verified Reviewer

Account Executive

> "We constantly experienced glitches and lag times in terms of loading."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783)

LW

Lillian W.

Sr Analyst, Commissions

> "I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

Paul F.

Content writer

> "It can be difficult to manage the settings and accessing the email templates for someone who doesn't have admin permissions"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6471797)

MB

Mark B.

VP of Sales and Estimating

> "It makes it easier to track leads, manage opportunities, and create more reliable revenue forecasts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7084847)

RC

Russell C.

Systems Administrator

> "The price is a bit high, integration can be rocky at times, and there were some items of customization that we could not alter."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6425158)

Miguel J. D.

Director of Sales

> "Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6807944)

MH

Maxime H.

Account Manager

> "Some bugs with the data and the amount of the opportunities."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6824451)

EG

Eric G.

Sales

> "Powerful, real-time reporting and dashboard tools allow for actionable sales insights and performance monitoring."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6841697)

HA

Hemant A.

Data Entry

> "One more thing is that implementation process can take weeks or even months so this can be a challenge for businesses looking for a quick setup."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6413755)

Susana F.

Client Relationship Manager

> "Powerful but demanding. When implemented correctly, it becomes a strategic asset that drives accountability, transparency, and scalable sales performance."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7102980)

MM

Matheus M.

Video Investment

> "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675)

JL

Joshua L.

Pharmacist

> "It is the best way of tracking who has how many vaccinations and sending receipts"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

AW

Alvonda W.

Account Manager

> "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322)

Jane F.

Personal Lines Executive

> "It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

AW

Alicia W.

Revenue Enablement Manager

> "Our specific Salesforce instance has a TON of outdated information within it, and if I wasn't comfortable with the platform, I could get very confused."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6418946)

Oliver K.

Business Administrator

> "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353)

BG

Brandon G.

CEO

> "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating throughout."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398)

April V.

Loan Processor

> "It’s highly customizable and can handle complex processes, which makes it valuable for growing businesses."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070635)

CL

Concepcion L.

Case Manager

> "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325)

RL

Ramona L.

AE

> "It’s good for tracking opportunities, managing follow-ups, and seeing progress at a glance."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7048885)

KT

Katie T.

Development and Marketing Assistant

> "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334)

VR

Verified Reviewer

Graphic Designer

> "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670)

VR

Verified Reviewer

Communications Intern

> "The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6455209)

XL

Xiang L.

Director

> "Its extensive CRM functionality and high productivity allow us to centralize clients' information integrated with other tools to get a completed analytics and real-time view."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6448751)

JP

Justin P.

Sales support

> "Simple things like reading an email takes multiple extra steps, the email is printed as all one text in a tiny window on the side, (no seperation of separate responses) double..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#SoftwareAdvice___5001402)

AG

Ana G.

Customer support executive

> "It has everything you need for support systems, email, inbound and outbound calls, chat support, etc."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6812641)

VR

Verified Reviewer

Senior Product Manager

> "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248)

MG

Meenal G.

consultant

> "cloud's highly configurable platform enable companies to mold the system to fit their unique requirement and expand as their organization expand, guaranteeing, flexibility and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6323552)

HW

Henrik W.

Sales Manager

> "Salesforce Sales Cloud solves my problems related to scattered data, inefficient sales processes, limited visibility into performance, lack of collaboration, and inadequate..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4884245)

WB

Will B.

Student Recruitment Coordinator

> "Sales force is incredibly useful as a CRM and managing a range of sales, leads and customer workflows."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070372)

CB

Connor B.

Client Services Manager

> "Deleting and/or merging accounts was quite hard to do at the start."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6805804)

GD

Gino D.

Sales Coordinator

> "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks, provides..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

VR

Verified Reviewer

Account Executive

> "Data integrity was compromised due to slow updates."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783)

TW

Toshia W.

Beauty blog

> "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you valuable..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956)

GD

Gino D.

Sales Coordinator

> "New users often struggle with the sheer number of features, menus, and customization options"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

UK

Uttara K.

Senior Manager

> "Its intuitive interface and powerful features streamlined lead management, automated tasks, and provided valuable insights. Despite a learning curve, its customization and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6422483)

TP

Tanya P.

Account Executive

> "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043)

Pablo Tadeo H.

CEO

> "Salesforce Sales Cloud offers a highly customizable platform with a wide range of integrations that allow our team to streamline workflows efficiently."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6451439)

Samantha N.

Wholesale Sales Manager

> "I also was hard pressed to find help as a lowly employee when things went wrong."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7079491)

MG

Meenal G.

consultant

> "Sales teams can efficiently nurture leads and close deals with the help of its wide feature set, which provide robust tool for managing leads, opportunities, and clients..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6323552)

VR

Verified Reviewer

Inside Product Specialist

> "Salesforce Sales Cloud can be costly, complex to set up, and has a steep learning curve for new users."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6408452)

[View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/)

BK

Blerta K.

Language Instructor

> "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704)

FR

Frank R.

Billing Specialist

> "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

CL

Cristiano L.

CEO

> "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

SM

Sherry M.

Executive Manager

> "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190)

SB

Stefano B.

Founder and CEO

> "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349)

MT

Marios T.

President

> "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246)

SG

Sebastian G.

coo

> "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

AP

Anil P.

Founder

> "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712)

TV

Tuananh V.

Marketing

> "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296)

Lauren R.

Owners

> "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016)

Clare P.

WordPress Development Lead

> "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177)

RG

Renato G.

Cofounder

> "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771)

Roman J.

onwer

> "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439)

JG

Jerzy G.

DJ, Producer and Remixer

> "when sending a campaign having a limited amount of mails to send, there is a big inconvenience: if let's say your monthly limit is 300, you might want to select 2 contact categories..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6470031)

Faydra D. F.

Most-Things Web Consultant

> "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342)

CL

Cristiano L.

CEO

> "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

GR

Gustavo R.

Chief Enthusiast

> "Very generous free plan (300 e-mail messages per day which can not only be used for e-mail marketing, but also for transactional e-mails and SMTP sending)."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6827819)

FR

Frank R.

Billing Specialist

> "There is inconsistency in spam filtering of incoming campaign analytics."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

RS

Radenko S.

CEO

> "Positive, good support service, tools necceserz to start and run zour email campaigns, segmentatyion is good, good repaort even in the free plan"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7079068)

AV

Arnaud V.

Founder

> "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928)

Henrique de Souza R.

Head of Customer Success

> "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568)

MK

Max K.

CEO

> "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744)

LW

Llewellyn W.

Media and Communications Manager

> "Additionally, setting up workflows and managing subscriber lists is straightforward, helping users save time and focus on engaging their audience effectively."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828150)

Renan D.

Founder

> "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673)

WD

Warren D.

Marketing Manager

> "affordability, we do not send a huge number of emails out per month but do have a lot of contacts across several entities and Brevo's fix rate monthly account works very well for us."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6883558)

CG

Charles G.

Owner

> "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102)

NO

Naj O.

Digital CRM

> "We appreciate the intuitive and comprehensive features the most, especially how easy it was to manage email campaigns, segment audiences and track analytics in one place."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7050024)

JS

Joao S.

Team leader

> "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987)

KB

Konrad B.

Fundraiser

> "Brevo allows me to do my most important part of work - be in a constant contact with the donors of my organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933)

SG

Sebastian G.

coo

> "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

KB

Konrad B.

Fundraiser

> "Marketing campaigns allow me to send my most important messages for the donors of my organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933)

LC

Lucy C.

Business Technology Consultant

> "When using a popup form it is not possible to customise the URL for double opt-in subscribers."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6853381)

SC

Simone C.

Writer

> "I use it to send out my noncommercial newsletter about writing. Both the stats and the way they're presented are very helpful in my understanding my public."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852183)

RA

Richard A.

Secretary

> "There are restrictions on sending emails that I didn’t know about when I registered"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214)

AH

Adrian H.

CEO

> "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130)

PD

Paul D.

Operations Manager

> "The cost of the packs is quite high, so make your subscription work for you, can get expensive if your database fills up"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6821044)

RCR

Rodel C R.

Journal Editor

> "Segmentation, templates, and scheduling aid us to notify authors and reviewers adequately with good value, without aggressive learning curves."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6877106)

OA

Odueki A.

CEO

> "Some users might not like or could find it limiting due to the learning curve — especially when it comes to setting up workflows, lead scoring, and tagging."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854447)

GM

Giulio M.

CEO

> "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863)

MN

Muna N.

Designer

> "Occasional delays in email delivery or reporting may occur."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7083179)

BY

Bahnas Y.

Project Manager

> "The layout is clean and the tools are organized in a way that makes sense even if you are not deeply experienced with email platforms."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7048165)

VR

Verified Reviewer

Marketing Executive

> "The email template customization options are limited and less visually appealing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7004529)

IB

Ilenia B.

Marketing Automation manager

> "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091)

EL

Eddy L.

Founder

> "Campaign builder and pre-configured campaigns are sometimes confusing and most of the time not inline with our cms."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6823451)

VR

Verified Reviewer

Graphic Designer

> "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696)

MW

Mark W.

Owner

> "Payments can fail and during the weekend, support can be slow."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7080740)

MM

Michele M.

Operations Manager

> "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142)

HPK

Himadri Protim K.

MD

> "I haven't been able to find the merging option, which would allow me to avoid repeating the contact entry twice."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6839277)

AK

Anuj K.

President

> "Bravo allows us to merge our mailing lists and prepare the newsletter via the platform."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6817603)

AB

Arthur B.

Product Manager

> "I also find the pricing model somewhat unclear; most of the support tickets I’ve opened were to clarify doubts about how pricing works."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051)

KE

Khalid E.

Founder

> "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425)

LS

Luke S.

Marketing and Web Admin

> "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381)

OT

Ojo T.

Copywriter, Mobile and Web developer, Data analyst

> "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808)

FG

Fernando G.

Owner

> "automating email blasts and social media posts isnt a capability that it currently has."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6859549)

UJ

Umer J.

Corporate Sales Manager

> "I recently run an email campaign for our upcoming webinar and Brevo helped me to design a really eye-catching design for that."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6815114)

FS

Frhan S.

Clara

> "Many messages end up in spam, making them invisible and failing to achieve the campaign's goal."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6819999)

HG

Hannah G.

Design and Projects Marketing Manager

> "We made the switch to Brevo from a well-known large e-marketing platform and we found the ease of use better, the design capabilities better and the quality of customer service..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6409130)

MnM

Mônica M.

GMT

> "Since I am still learning, I sometimes find the automation features a bit confusing to set up."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7098560)

KB

Konrad B.

Fundraiser

> "Free plan for unlimited contacts with not so small amount of e-mails per day (300)."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933)

MD

Mo D.

Marketing Associate

> "Sometimes the functionality of moving certain elements in the email can be cumbersome."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6857443)

DK

Dhaval K.

SR BDE and Consultant

> "The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6465254)

YZ

Yoav Z.

Director

> "Also pricing feels a bit confused: for example, looks like it's more worthwhile to stay on a free package than move to pay as you go because you lose your free allocation?"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6814343)

UG

Ulysses G.

CTO

> "For a company like ours with a large contact base and varied use cases, it's helpful to have a platform that handles multiple tasks under one roof."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854937)

AB

Arthur B.

Product Manager

> "There are also occasional stability issues — I’ve been locked out of the platform at times when I really needed access."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051)

TM

Tiffany M.

CEO

> "My overall experience with Brevo has been positive—effective spam blocking with room for improved notifications."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7044028)

CB

Christian B.

CEO

> "What I disliked about the platform is that, due to the fact that it is a multi-tool platform, it takes a few hours to learn how to use it well."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828871)

VR

Verified Reviewer

Web Developer

> "The platform is very intuitive, and the documentation is extensive, so I can usually find everything I need without contacting support."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7054728)

SJ

Sophia J.

Chief Creative Officer CCO

> "Learning curve using the platform is not very user friendly, especially when it comes to the more technical aspects like DMARC and ensuring you don't get flagged as spam."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005145)

SH

Steve H.

Founder

> "I use eye gaze technology to work on my computer and Brevo has worked great for me."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045818)

LS

Layna S.

Media Manager

> "I wish I could delete some campaigns or put them into a folder where I don't see them as often."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6835303)

KS

Kostas S.

Custom ERP development

> "The transactional e-mails are very useful in our company because they are used in our apps, for user information."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119429)

SP

Samantha P.

Founder and artistic researcher

> "As far as I know, this is constantly being worked on and upgraded - unfortunately, it has led to some deliverability issues, 'broken' chains in the automation flow, and made it..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500110)

VR

Verified Reviewer

Lead- Brand and Product Marketing

> "created templates in various design and setup the campaigns as well and tracking the metrics its very good software specially for email marketing"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6478134)

BY

Bahnas Y.

Project Manager

> "None of these problems were deal breakers, but they did interrupt the workflow on occasion."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7048165)

Adela M.

Digital Brand Manager

> "It integrates fine with WP Mail SMTP, Fluent SMTP and Post SMTP on my Wordpress sites."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6863411)

NT

Neel T.

ceo

> "Occasionally, the automation workflows can be a bit limited, making it challenging to implement more complex marketing sequences."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6577073)

JP

Julien P.

Teacher

> "The fast and detailed customer service replies (super important when you are working on a project and only have a short window of time to work on it)."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6885668)

BE

Bonnie E.

Administrative Assitant and IT

> "I don't have the cloudflare sign in, so I'm unable to authenticate without pushing this sky high in the company."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6842610)

JR

John R.

Manager

> "The lists are well thought out, and allow you to copy or move names between lists very quickly. And the help files are a dream - covering every possible question in great detail."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6701030)

PR

Pramod R.

CMO

> "A bit difficult to design email templates or import them from other tools."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6833655)

[View Reviews](https://www.capterra.com/p/132996/brevo/reviews/)

## User interface

4.40 (18,778)

4.62 (3,433)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Salesforce Sales Cloud

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/61368/Salesforce/#features)

Brevo

29/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132996/brevo/#features)

### Recognition

Salesforce Sales Cloud is recognized as a top-rated tool in 3 Capterra Shortlist reports

Brevo is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Salesforce Sales Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Brevo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Salesforce Sales Cloud

-   By Salesforce
-   Located in United States
-   Founded in 2003

Brevo

-   By Sendinblue
-   Located in France
-   Founded in 2012

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4.1

[View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,433)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$9/month

Price

$10/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-136603/brevo-vs-MailerLite)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,778)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$25/month

Price

$20/month

4.4

Features

4.3

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/61368-152769/Salesforce-vs-eWay-CRM)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,433)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$9/month

Price

$9/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/132996-147415/brevo-vs-EmailOctopus)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,778)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$25/month

Price

$19/month

4.4

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,433)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/)

$9/month

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-198994/brevo-vs-Systeme)