# Compare Neos vs Filevine 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Filevine and Neos based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/58931-140815/Neos-vs-Filevine

---

# Filevine vs Neos Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FilevineNeos2/4 selected

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.4 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

[Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

[## Filevine](https://www.capterra.com/p/140815/Filevine/)[4.4 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [285 reviews](#user-reviews)

Positive

249

Neutral

9

Negative

27

[## Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

JA

KS

Based on [200 reviews](#user-reviews)

Positive

171

Neutral

9

Negative

20

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,984 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Client Management

4.6

Document Management

4.4

Billing & Invoicing

4.1

Case Notes

4.5

Task Management

4.3

82%Fit

High performer

Feature ratings

Client Management

4.5

Document Management

4.3

Billing & Invoicing

4.4

Case Notes

4.5

Task Management

4.4

User satisfaction

User satisfaction

4.4

User reviews[285](https://www.capterra.com/p/140815/Filevine/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

User satisfaction

4.4

User reviews[200](https://www.capterra.com/p/58931/Neos/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$109Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Filevine is used by law firms, personal injury attorneys, family law practitioners, mass tort litigators, immigration lawyers, insurance defense attorneys, criminal defense lawyers, and counsel.

Best for

Neos is used by law firms, personal injury attorneys, insurance defense lawyers, mass tort practitioners, family law practices, public sector agencies, and in-house legal departments.

## User reviews

Pros & cons

DC

Drew C.

IT support

> "Over-promise, under deliver on the actual product. If you are an enterprise level law firm, maybe this product is..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

VR

Verified Reviewer

Attorney

> "This was for a new firm too, so it shouldn't have been that complicated since there were no cases to transfer over, but..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7080244)

SS

Shenella S.

Business Development Team Leader

> "Good and secure software that makes document and client management more efficient."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7099504)

DC

Drew C.

IT support

> "Vinetegrate failed to communicate critical requirements upfront (e.g., need for CSV files), resulting in avoidable..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

PL

Patrica L.

Negotiator

> "What I like most about file vine is the ease of being able to stay on tasks with reminders and very well designed to..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243269)

DC

Drew C.

IT support

> "Communication gaps continued regarding data migration, technical support, and additional changes (such as required API..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

AE

Alex E.

Director of Finance and Human Resources

> "The thing I like most about Filevine is the ability to customize their software to fit your companies needs."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6721929)

JH

Jetta H.

Intake Zar

> "There isn’t much I dislike about Filevine; however, I have heard it can be a bit expensive, and it’s important to..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7072334)

TO

Toni O.

Accounting

> "I like the customization to our needs, along with the features of setting reminders"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236544)

DC

Drew C.

IT support

> "They charged $60k upfront for services and add-ons that were not only never used, but never setup or even deployed to a..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

BH

Ben H.

Attorney

> "I love the organization of case notes, text to client, emails to and from the file, organization of meds, doc gen of..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6085840)

MR

Melinda R.

Attorney

> "Difficult to use 2) AI is horrible 3) You have to apy to learn it and getting help after you pay $750 for an hour's..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6812103)

BK

Belinda K.

Chief Operations Officer

> "Filevine is really customizable which is great because we can tailor it to the needs of our firm."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6593409)

AE

Alex E.

Director of Finance and Human Resources

> "In addition, the search feature, while wide, is also inefficient and doesn't show you the most logical result at the..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6721929)

ME

Michael E.

Lawyer

> "Filevine is very good at managing documents and case flow. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6234637)

MB

Matt B.

Owner

> "I had to threaten them with arbitration just to get out of their AI product, which was barely usable and not ready for..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

DR

Dionel R.

Intake Speacialist

> "The way it allows to you to work efficiently and organized"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6663085)

DC

Drew C.

IT support

> "The schedule was strict for the company, but vendor requirements shifted after work began, leading to delays."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

JB

Jacob B.

Attorney

> "Filevine made it easy to learn how to use it, and gave concise explanations for everything it offers during training."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6657620)

Miguel S.

President

> "I did not have a good experience as we are not a lawfirm and they do not have any templates that could have been shared..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6873769)

JH

Jessica H.

Settlement Specialist

> "I'm looking forward to learning more about utilizing FV to its full potential, tips and tricks to help in customizing..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6031097)

SS

Shenella S.

Business Development Team Leader

> "Customer support is slow to respond and the software is quite pricey comparatively."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7099504)

ME

Michael E.

Lawyer

> "Also, being cloud based, it is accessible on my phone when needed."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6234637)

MR

Melinda R.

Attorney

> "I tried to get out of the contract but htey didnt care and I am stuck with a bill every month for a horrific product."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6812103)

MB

Matthew B.

Attorney

> "Ease of use and lots of options to assist in optimizing your case management system."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236610)

LR

Leslie R.

Director

> "The features were never delivered or late, leaving us without accountability or resolution."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7012496)

Andrea Yarlyn Q.

owner

> "I like it because I no longer have to search through multiple folders and scattered systems now everything is in one..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___5041250)

LR

Leslie R.

Director

> "This situation borders on fraudulent, and the lack of professionalism and responsibility is deeply concerning."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7012496)

LB

Laura B.

Legal assistant

> "Flexibility and user friendliness are my favorite features."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6237178)

WE

Wendy E.

CFO

> "I am still being billed for modules that I cancelled years ago and have presented proof of the cancellation to them..."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

KC

Kanon C.

Lawyer

> "We love filevine because it helps bring our team together."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236525)

DL

David L.

Managing Attorney

> "The software has many glitches and the wait to get assistance is limited. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

DF

Devin F.

Intake

> "Overall, it gives me an easy was to generate documents for clients."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6710468)

MB

Matthew B.

Attorney

> "Also, some of the automations and small fixes are slow to get implemented."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236610)

Andrea Yarlyn Q.

owner

> "I love that you can configure the platform to my specific needs and customize it to fit the way I work."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___5041250)

JG

Justin G.

Paralegal

> "The difficulty of navigating the documents received from the referral company."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6573776)

DC

Debbie C.

Office manager

> "Most exciting is the fact that as a office manager I see more and more resumes coming into my office showing applicants..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227239)

WE

Wendy E.

CFO

> "They never respond to anything I send - but just keep sending reminder invoices."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

OV

Olivia V.

Client Care Specialist Coach

> "Easy to navigate and tailor to our firms needs."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6238811)

DL

David L.

Managing Attorney

> "The onboarding is through 3rd party and has significant costs and delays. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

NW

Nick W.

Attorney

> "The integration was fairly seamless."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236770)

MB

Matt B.

Owner

> "Cost prohibitive."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

TC

Tiina C.

Legal Assistant

> "Being able to use the product anywhere I have an internet connection and it being fully functional."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6228051)

MB

Matt B.

Owner

> "They will “lawyer” you rather than work with you."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

MH

Monica H.

Immigration Attorney

> "Many features that compartmentalizes the information needed for case management."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227441)

SA

Sarah A.

legal assistant

> "calendar function is unreliable."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243088)

DS

Daniel S.

Attorney

> "The shipped product is rough, but fully customizable for your work flows. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6035580)

NM

Nicole M.

Director of Operations

> "Their billing and sales team could use some training."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6378100)

KD

Kimia D.

Paralegal

> "It's very easy to navigate client files as well as customize tabs to your own liking."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227379)

JB

Jacob B.

Attorney

> "The layout seemed aesthetically clunky compared to other softwares."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6657620)

KB

Kim B.

Office Manager

> "Training videos were good"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243113)

DL

David L.

Managing Attorney

> "Software is limited and not worth the costs or the hassle."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

EM

Elijah M.

Legal Assistance

> "Overall, it's been a great site for a newcomer like me, and making everything easy and organized for all legal..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227363)

KW

Katherine W.

attorney

> "The "deadline chains" cannot be modified in the client's file and you have to turn off automatic calendaring for many..."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___3815911)

AP

Abigail P.

Front Desk Receptionist

> "Filevine is super easy to use and is great for daily work."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236921)

BK

Belinda K.

Chief Operations Officer

> "They are always referring you to third party vendors. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6593409)

LL

Lola L.

Paralegal

> "it is very user friendly and easy to use."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243094)

WE

Wendy E.

CFO

> "Customer service is as bad as I have ever experienced in any company anywhere. "

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

CL

Carolyn L.

paralegal

> "It has been incredible and useful helpful and important."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236947)

MB

Matt B.

Owner

> "Worst customer support I’ve ever encountered."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

AS

Amy S.

Attorney

> "Customer Support is great - quick and knowledgeable."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243410)

KW

Katherine W.

attorney

> "As a result of these deficiencies, we have to convert and manipulate pdf documents using Adobe, save them into our..."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___3815911)

PL

Patrica L.

Negotiator

> "I would highly recommend the product in the industry."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243269)

PB

Pamela B.

Accounting

> "Also, not able to delete a note if you put in wrong file."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6229843)

PB

Pamela B.

Accounting

> "Also, nice to be able to just drag documents into matter."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6229843)

SJ

Sumit J.

Legal assistant

> "FV pdf editor lacks features which is available in adobe pdf."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227621)

TM

Timothy M.

Office Services Specialist

> "I also love the ability to hashtag certain docs with passwords such as for medical records and the various views you..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___2794822)

MF

Mariana F.

Paralegal

> "Time loading information and sometimes the project vitals doesnt load"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227189)

ZV

Zack V.

Quality Assurance Manager

> "Filevine has been very open and receptive of our feedback, and are consistently improving Filevine."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6228241)

DS

Daniel S.

Attorney

> "Initially, the data import from a prior system did not go well. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6035580)

JL

Jane L.

Case Manager

> "The integration - being able to fax, save as a PDF, preview and rename documents, & send secure documents (such as..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___2799751)

DL

David L.

Managing Attorney

> "The service is very poor. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

TA

Travis A.

Attorney

> "It is intuitive and customizable. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6078739)

JL

Joel L.

CEO

> "FileVine seems like the admin department has a lot of growing pains--really messy. But this is just another step in a..."

[See full review](https://www.capterra.com/p/140815/Filevine/#GetApp___3995340)

AL

Andrea L.

Director of Marketing

> "Filevine is a great asset to your law firm once fully customized. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6078386)

KM

Kristine M.

Paralegal

> "Sometimes it can be confusing to access certain things in the program"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227179)

KM

Kristine M.

Paralegal

> "It is easy to access, very organized and super beneficial to me in completing my daily tasks."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227179)

KB

Kevin B.

Owner

> "Zero customer support once they got my money and a signed contract act"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6190027)

RL

Ramon L.

Office manager

> "The fact other software integrates into filevine it makes it a one stop shop for our employees."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___4578094)

JL

Joel L.

CEO

> "The doc mgmt and calendar are worthless so we use Google Drive and G-Calendar instead. "

[See full review](https://www.capterra.com/p/140815/Filevine/#GetApp___3995340)

[View Reviews](https://www.capterra.com/p/140815/Filevine/reviews/)

JA

Jhovanny A.

Receptionist- New Client Liason

> "Its intake, tabs, documents, financial and and even calendar options all contribute to creating daily functions as..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791)

QY

Queenie Y.

Paralegal

> "The thing I like least about NEOS is when I click messages I don't see my messages. When I text on NEOS, I would..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895)

KS

Kayla S.

Lawyer

> "I like how it covers everything from document management and collection, contacts, time entries and more to create..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690)

AM

Ashley M.

Litigation Support

> "That there’s no way to link our Neos calendar to our firm’s Outlook calendar."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823)

BK

Brianna K.

Legal Assistant

> "I love how so many essential legal office management functions are integrated within the Neos app itself so that I..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660)

HB

Heather B.

Legal Assistant, Office Manager

> "The tabs are a bit clunky and it can be difficult to find the information I'm looking for. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063717)

BK

Brianna K.

Legal Assistant

> "It's cloud-based so users can work from anywhere and stay on the same page as updates occur in real time."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660)

Chandler B. G.

Paralegal

> "I have not found a feature that will allow me to add templates to generate documents from NEOS directly with case..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626165)

AV

Amy V.

Paralegal

> "I really like the document management and how we can customize and organize the TYPE of document for easier..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683)

JM

Jenna M.

Paralegal

> "Neos shows many error messages throughout the day, and tends to load very slowly at times."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767079)

KS

Kayla S.

Lawyer

> "I also love that I can directly tag emails into the platform so my emails can integrate easily."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690)

HO

Hazel O.

Accounting

> "I don't think I've found anything I dislike, everything is pretty straightforward on Neos, maybe just the..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626225)

MC

Marianne C.

Paralegal Case Manager Supervisor

> "I love the ability to personalize Neos: the staff and default tasks, the checklists, the case dates, even the..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335)

BC

Bernardo C.

Owner

> "There are too many extra steps to save documents and unable to use Adobe Acrobat to edit PDFs."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945)

MV

Maria V.

Paralegal

> "Integration with DocuSign further simplifies the process by automating document signing and saving signed..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6253345)

JZ

Janell Z.

Senior Litigation Paralegal

> "I don't like that you aren't able to update multiple checklist items at a time, you have to go one by one."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629174)

KD

Kelly D.

Litigation Paralegal

> "One of my favorite features is that you can keep multiple clients' files open and can volley between them at the..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759)

MO

Madison O.

Paralegal

> "Sometimes you have to copy your notes after every update and repost them because they refuse to save."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626185)

CE

Coral E.

Paralegal

> "The integrations with QuickBooks and Case Status really put everything at my fingertips."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868)

SB

Sarah B.

Marketing Director

> "automations are not good, they need more options and variability"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767081)

EL

Ella L.

Marketing Assistant

> "I also appreciate how well it organizes case information and deadlines."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063883)

CC

Curtis C.

Attorney- Principal

> "Add an escape provision to the contract that if you are not satisfied yo may cancel."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6734680)

MR

Maria R.

Case Manager

> "The platform's capability to create a multitude of reports tailored to our firm's specific needs is a game-changer."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386)

BR

Brittany R.

Intake Manager

> "When trying to save something, if the required fields aren't filled out it wont save."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626169)

MM

Meggan M.

Litigation Paralegal

> "I really appreciate how it merges documents so well and works amazingly with the integrations."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767121)

CK

Callie K.

Paralegal

> "Very quick responses from customer service but not always able to get the problems solved."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767224)

LD

Lidia D.

Case Manager

> "The integration of the other products we use in the office make it easier and faster to work on cases and knowing..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626726)

DM

Daniela M.

Paralegal

> "I do not like the notes part, I wish it just had a save button to make sure they are saved."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629341)

QY

Queenie Y.

Paralegal

> "I also like having all the clients files in one place."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895)

GC

Gina C.

Business Manager

> "Not only does it have unfixable glitches it is also not user friendly and it is difficult to navigate!"

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6644871)

BQ

Becc Q.

Paralegal

> "Neos is great for it combining calendar, notes, emails, and deadlines all in one place."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626190)

BC

Bernardo C.

Owner

> "I can’t save directly to Neos without save it to my computer first."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945)

KD

Kelly D.

Litigation Paralegal

> "Another feature I like is the ability to toggle between different client files at the top of the screen."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759)

NG

Nina G.

Case manager-settlement processor

> "the Customer service is beyond terrible - they are useless - the "ZOOMS" we not the least bit informative -..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6160724)

CL

Caroline L.

Case Manager

> "It really gives me the power to have everything that is important to me available and standardized."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6778416)

JA

Joel A.

Owner

> "Neos does not properly integrate with Outlook. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6254886)

AV

Amy V.

Paralegal

> "I see Neos being a great tool once our firm learns how to use additional features."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683)

PS

Peyton S.

Legal Assistant

> "Sometimes we have issues with it not working correctly which can be frustrating."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626164)

MF

Morgan F.

Paralegal

> "Neos makes it easy to integrate everyday used apps, such as Microsoft Office, and create templates."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626166)

SJ

Stormi J.

Senior Paralegal

> "Sometimes internet is slow which can be annoying."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6635222)

FR

Franchesca R.

Case manager

> "What i like the most about NEOS is the checklist, i love not having the checklist to remind me everything i need..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631215)

BE

Brittany E.

Negotiator

> "it goes down a lot and the dashboard is not helpful/user friendly"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626174)

IS

Inezmarie S.

Attorney

> "I like that it syncs with my Outlook calendar and that I can access it from everywhere. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6627700)

JB

Jacob B.

Attorney

> "The learning curve was a bit steeper than I expected."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626229)

JB

Jessica B.

Case Management Supervisor

> "Every area of neos is helpful for our every day activities such as updating clients, ordering bill and records,..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158416)

ED

Emily D.

Paralegal EDPNA

> "Many bugs."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626159)

AL

Arianna L.

Legal Assistant

> "The thing I like most about Neos is the detailed tabs that come along with working throughout Neos."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626368)

ML

Marc L.

attorney

> "Documents which have not been modified inexplicably change the modification date themselves making the date of the..."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104)

JH

Jetta H.

Intake Zar

> "It has been very helpful managing our clients and their cases."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063668)

NT

Nancy T.

Paralegal

> "The text messaging system does not work"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6085121)

MR

Maria R.

Case Manager

> "Additionally, the seamless integration with numerous programs has streamlined various processes, making my..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386)

CS

Chris S.

Attorney

> "Can be glitchy sometimes."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6093193)

AM

Ashley M.

Litigation Support

> "Easy to use and friendly and efficient training after migrating from our previous case management software."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823)

IP

Ivonne P.

Operations Manager

> "I do not like that you cannot customize some of the information and that we have to scroll down on some pages,"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356)

JA

Jhovanny A.

Receptionist- New Client Liason

> "I am very happy with NEOS and am proud of its integration in our firm."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791)

CK

Chelsea K.

Paralegal

> "I wish there was a better dashboard system."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158326)

MR

Maria R.

Case Manager

> "Overall, Assembly Neos is an invaluable tool for any firm looking to optimize its operations and improve..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386)

CM

Crystal M.

Settlement Administrator

> "Initially, transitioning was difficult."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6026883)

CE

Coral E.

Paralegal

> "I love its ease of use and customization features."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868)

IP

Ivonne P.

Operations Manager

> "its ok, the converting process was not great, and we switched from Needles desktop 5, so i was very disappointed..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356)

MR

Monica R.

Legal Assistant

> "That helps me to do my work in a very efficient way and effortless."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767247)

ML

Marc L.

attorney

> "Some examples: Reports that are generated are not as good as the prior version of the software. "

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104)

AA

AnaMaria A.

Litigation Paralegal

> "I just began using it and it feels user friendly and able to save and review and categorize all documents."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626243)

JM

Jason M.

Paralegal

> "I've had tickets open in excess of a year, and even with follow-up requests, no solutions. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069)

AF

Alexandra F.

Senior Litigation Paralegal

> "Overall, it is a great case management platform that is reliable, efficient, and easy to work with.."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063742)

EM

Elizabeth M.

partner

> "They made me write 40 characters)"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4458860)

MH

Maria H.

Senior Paralegal

> "Having the information that I need at my fingertips and being able to generate documents."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6651914)

JM

Jason M.

Paralegal

> "The calendar is always problematic."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069)

MC

Marianne C.

Paralegal Case Manager Supervisor

> "I like the regular emails from Neos with updates, training opportunities, and communication from them. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335)

SB

Stevan B.

case manger supervisor

> "I noticed that there are always new updates being done which its not a con. but with updates there are bugs and at..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___2834893)

SB

Stella B.

Intake Manager

> "Neos helps me stay organized and up-to-date with my clients—I could not imagine working without it."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218)

ML

Marc L.

attorney

> "It is buggy, not easy to use, and it takes the joy out of my job. "

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104)

BM

Bethsaida M.

Administrative Assitant

> "Neos makes everything you need to run your office smoothly in one place at your fingertips."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631509)

AP

Amanda P.

Paralegal

> "Bugs and issues are not resolved prior to new features being put out causing other aspects of the program to fail."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693)

RF

Rodrigo F.

Case Manager

> "The more you play with it, the better you can customize it to your liking."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767206)

AP

Amanda P.

Paralegal

> "This is a reoccurring issue and affects the ability to use the program for it's intended purpose."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693)

LC

Leilani C.

Receptionist

> "It's clean and very organized."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063825)

FO

Frank O.

owner

> "They promise to bring over data from Needles or another system but they can not. "

[See full review](https://www.capterra.com/p/58931/Neos/#GetApp___3053923)

SB

Stella B.

Intake Manager

> "The convenience and organization it provides when dealing with hundreds of different clients."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218)

ZL

Zach L.

Paralegal

> "It is extremely buggy, unintuitive, and not suitable for daily practice management."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3026482)

[View Reviews](https://www.capterra.com/p/58931/Neos/reviews/)

## User interface

4.45 (285)

4.36 (200)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Filevine

Top features

31/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/140815/Filevine/#features)

Neos

25/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/58931/Neos/#features)

### Recognition

No recognitions have been awarded to Filevine

No recognitions have been awarded to Neos

### Deployment & support

Filevine

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Neos

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Filevine

-   By Filevine
-   Located in United States
-   Founded in 2014

Neos

-   By Assembly Software
-   Located in United States
-   Founded in 1985

## Popular Comparisons

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/58931-147413/Neos-vs-LEAP)

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

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Contact vendor for pricing

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4.4

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4.6

[View full comparison](https://www.capterra.com/compare/115613-140815/MyCase-vs-Filevine)

[Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

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[View full comparison](https://www.capterra.com/compare/58931-115613/Neos-vs-MyCase)

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

vs

[Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/)

Contact vendor for pricing

Price

$49/month

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/105428-140815/Clio-vs-Filevine)

[Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

vs

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.78 (203)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

$109/month

Price

$79/month

4.2

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/58931-156217/Neos-vs-CASEpeer)

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

vs

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Contact vendor for pricing

Price

$79/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/140815-156217/Filevine-vs-CASEpeer)

[Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

vs

[Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/)

$109/month

Price

$49/month

4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/58931-105428/Neos-vs-Clio)

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

vs

[Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

Contact vendor for pricing

Price

$150/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/140815-160393/Filevine-vs-Litify)

[Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

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Features

4.3

4.3

Ease of Use

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[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

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Contact vendor for pricing

Price

$49/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133656-140815/Smokeball-vs-Filevine)

[Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

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[Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.77 (356)](https://www.capterra.com/p/133656/Smokeball/reviews/)

$109/month

Price

$49/month

4.2

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/58931-133656/Neos-vs-Smokeball)