# Compare UKG Pro vs RUN Powered by ADP 2026 | Capterra > Unsure of what to choose? Check Capterra to compare UKG Pro and RUN Powered by ADP based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN --- # UKG Pro vs RUN Powered by ADP Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: UKG ProRUN Powered by ADP2/4 selected [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) [## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [702 reviews](#user-reviews) Positive 587 Neutral 80 Negative 35 [## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [1,313 reviews](#user-reviews) Positive 1,192 Neutral 75 Negative 46 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Payroll Management 4.4 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.6 Tax Calculation NA 75%Fit Missing features Feature ratings Payroll Management 4.7 Direct Deposit 4.9 Tax Compliance 4.7 W-2 Preparation 4.8 Tax Calculation NA User satisfaction User satisfaction 4.3 User reviews[702](https://www.capterra.com/p/480/UKG-Pro/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.1 Customer support 4.0 User satisfaction 4.6 User reviews[1,313](https://www.capterra.com/p/185859/RUN/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.3 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. Best for As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward. ## User reviews Pros & cons FC Francois C. Directeur General > "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration to..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265) BD Brittney D. HRIS Manager > "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360) TM Thomas M. Director of HRIS > "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than 18..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) Simon B. Senior Vice President People and Culture > "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) Vineet S. Sales Manager > "Sometimes the employees complain about that they are not able to login." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) AL Ayobami L. Customer service > "Downside to the blank spaces is the navigation as many sub windows are embedded in each other." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754) LA Louise A. HR Manager > "Ability to add user defined fields helps HR track unique items." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290) BG Bethany G. Cardiovascular Technician > "I can never get it to pull up my paystubs or PTO on the app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242) VC Vicente C. Quality Technician > "It helps organize tasks, and the self-service option for employees are useful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548) AP Amy P. HR Manager > "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) JE Jordan E. Payroll Specialist > "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) FC Frank C. click list > "adjusting your clock in and out times can be a little confusing because of the wording." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331) JE Jordan E. Payroll Specialist > "I really like all the reporting options within UKG for payroll, time, and employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Simon B. Senior Vice President People and Culture > "Some of the modules UX/UI need improvement and updating - can be a bit clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) MK Max K. Case Manager > "My boss can approve my vacation requests remotely, and I can access all my important employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252) VR Verified Reviewer Associate Director > "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846) SC Sherri C. sales associate > "Receiving my schedule and reviewing my time card all in one location is very convenient." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374) Abby G. Director of Talent Acquisition and Org Dev > "Hard to get answers or direction on issues when you needed support quickly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706) VR Verified Reviewer Loan Servicing Specialist > "What I like most is how it saves time by automating tasks like payroll and time tracking." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143) JM JD M. Payroll Specialist > "The only issue would be return time on tickets when i do have issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410) MM Marty M. Senior Leadership > "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422) KE Kristen E. VP, HR > "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104) JE Jordan E. Payroll Specialist > "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Matt S. Activation Manager > "Also I got it confused with an insurance agency a lot" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) JL Jessica L. Director of HR > "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) VR Verified Reviewer physician > "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) LC Louis C. Assistant Manager > "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823) CM Cynthia M. Physical Therapist > "Confusing to navigate, cannot always figure out how to submit PTO." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) LW Levin W. Cashier > "My overall experience was good could check my pay from week to week log in worked once I got it set up" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) AP Amy P. HR Manager > "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) FM Fatima M. Sr Manager, HR Operations and Technology > "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) MD Mathew D. Dev > "Search might as well not exist never returns anything, 404s randomly throughout the site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821) VR Verified Reviewer IT Engineer > "This tool can be used to automate onboarding using an identity management platform using low code solution." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934) Margarita P. Exp and FA Actg Mgr > "Certain links are available but are broken when you go to actually get to the area you need." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) DW David W. Program Manager > "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447) CM Courtenay M. Manager, Payroll > "I do not like that Wage attachments for Canada and ROE's are not sent automatically" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) LC Lukas C. Marketing manager > "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705) CP Carrie P. Counselor > "Sometimes it seems to glitch and not detect when I am on site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016) EC Efrain C. Systems Engineer > "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890) CD Chiquita D. Personal banker > "It’s always crashing and needed to reenter and verify passwords." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900) Ashish A. Dispatcher > "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and comprehensive..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) DW Dave W. Service Desk Manager > "setting employee schedules can be finicky" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634) LW Levin W. Cashier > "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) JA Julian A. Leasing Agent > "When going to clock in, it sometimes glitches." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711) VR Verified Reviewer Forklift Driver > "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565) PS Patrick S. Controller > "At times our employees have issues with the mobile app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) Ashish A. Dispatcher > "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) HS Harpreet S. Operations system analyst > "The initial setup for non technical team members become difficult sometimes" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406) MM Monica M. Human Resources > "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191) Margarita P. Exp and FA Actg Mgr > "Sometimes documents or modules can be difficult to find." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) BK Brian K. Clinical Research Coordinator > "I like not having to navigate through 3-5 different websites and finding all my required assignments and tools in one website." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6292680) KB Katherine B. Teacher Aide > "There are times when the system will not allow me to clock out or approve my hours for the pay period." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105) PS Patrick S. Controller > "UKG Pro is a well-integrated system that captures virtually all people-management tools in one place." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) SK Samantha K. TA manager > "Doesn’t integrate well with other software" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973) Margarita P. Exp and FA Actg Mgr > "I really liked the features built in for performance tracking and candidate review during a job search fill." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) VR Verified Reviewer VP of HR Operations > "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291) DW Debra W. Fraud Investigator > "The calendar feature is nice to see your schedule and time worked and future" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6777007) NL Nathan L. Maintenance tech > "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) VR Verified Reviewer HR Business Parner > "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497) Leah G. Auto Detailer > "Whole site looks like it was designed in the early 2000s." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335) CM Courtenay M. Manager, Payroll > "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) Ambrecia M. Housekeeper > "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606) SK Samantha K. Front Desk Administrator > "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259) LO Linda O. Accountant III (Payroll) > "Data entry errors can be difficult to correct at times and may requires assistance from UKG." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491) Hannah T. Information Technology Manager > "The creation of financial data reports and tracking of various project expense and the ability on compliance management and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4905972) KF Kevin F. CHRO > "The product is very frustrating and overly complicated." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538) AM Angelika M. Company Owner > "it has helped me so much with keeping up with my own payroll and everything." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6823228) FS Felina S. Payroll Manager > "Tax and Payment services are not responsive on some of our tax cases. " [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505) ZG ZACHARIAH G. Inventory control specialist > "I really enjoy that all that all the main information needed is on the home page of the software making it very easy to access." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6798754) CE Contessa E. Finance and Payroll Administrator > "I've noticed that submitting cases online sometimes takes longer to receive a response." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6133603) CM Cynthia M. Physical Therapist > "Has a lot of features so we don't have to go to different sites." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) NL Nathan L. Maintenance tech > "I don't get how you can have an app like this and not have a direct line to a support team." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) GA Gabriel A. Assistant Branch Leader > "The ability to view time cards and monitor my team is helpful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6473154) MS Michael S. Inside Sales Coordinator > "I do not enjoy how difficult it is to log in at peak times such as clocking out, the system gets overwhelmed and the app will..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4526948) SA Stacey A. Brand Manager > "Utilizing the app for payroll and for tax reporting was an important reason we chose the program. " [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6413304) MM Matthew M. Director > "They fail with any tax issue or carrier connection." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4976455) [View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/) Maxwell P. General Manager > "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279) DT Deborah T. Controller > "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709) KO Kelvin O. Chief Operating Officer > "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468) JM Jeannine M. Accountant and Human Resources > "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646) MM Maria M. Human Resources Manager > "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations seeking a..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891) JM Jenny M. Business Manager > "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks deliver..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042) HV Hali V. Director of Client Services > "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240) RS Ronnii S. Managing Principal > "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573) DF David F. Manager > "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948) LB Laura B. Corporate Director of People Operations > "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977) MH Michelle H. Office Manager > "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094) CH Chad H. Owner > "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289) RP Ronnie P. office manager > "The platform is very user-friendly, allowing you to quickly process payroll, manage employee information, and handle tax filings with confidence." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974) Alex D. Manager > "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696) MD Militza D. Ownet > "User-friendly and payroll can be processed quickly once everything is Automatic tax calculations, filings, and reminders help reduce errors and stress." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931) JL Julie L. office Manager > "I can't customize meal break times, which causes daily alerts that are unneeded." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670) JR Jen R. Finance and Accounting Team Member > "The automatic tax filing, time tracking, and direct deposit features save a lot of time and help keep everything accurate." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7032652) NH Nicole H. VIce President > "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955) PS Pratik S. Director - Client Services and Project Management > "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089) AC Anisley C. Administrator > "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873) DR Danielle R. Owner > "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159) RP Ronnie P. office manager > "At times, navigating between different sections of the platform can also feel slightly clunky, especially when trying to quickly find specific payroll or employee details." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974) QB Quinton B. Owner > "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122) JC Jacqueline C. Organization Manager > "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577) ER Emily R. Manager > "The ability to have my weekly payroll summary reports automatically download has also streamlined our bookkeeping process as well!" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093292) AS Alex S. COO > "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610) OR Omar R. Business Owner > "It provides plenty of features that meet all of our small business needs and it the ability to scale up as the business grows." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107813) JS Jasmine S. Office Manager > "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not update..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360) MT Michelle T. HR Manager > "It makes life easy for me by automatically calculating taxes, ensuring tax compliance, easy access to reports, and the readily available access for employee's portal..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7001675) JH Johambert H. PRESIDENT > "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739) JH Johambert H. PRESIDENT > "It provides reliable payroll processing, good record management, and a user-friendly interface once everything is configured." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739) AB Alexis B. Human Resources and Payroll > "ADP seems to be making upgrades with this, but it doesn't look like I can go back and have my other employees complete the online paperwork like my new hires now can. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087160) OH Ofek H. CFO > "Reports such as payroll summaries, employee compensation details, and tax forms (including 941s and other filings) are well organized and easy to download when needed." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063651) BM Brittany M. Executive Director > "Can be confusing/frustrating if there is an issue, typically need to initiate a chat if time cannot be submitted as it does not tell you what the specific error is," [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110818) RC Rebecca C. HR Consultant > "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180) Jamie M. Office Manager > "Each time we called support, we spoke with someone new and had to re-explain our payroll setup, which could be time-consuming and less efficient." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959) RP Ronnie P. office manager > "It saves time by keeping everything organized in one place, and the reporting tools make it easy to track important details for a growing business." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974) JR Jen R. VP Finance Operations > "PTO not calculated correctly when you terminate an employee - based on date of payroll vs. term date." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086162) Jamie M. Office Manager > "We also appreciated ADP’s strong customer support and compliance expertise, which were particularly valuable in a regulated, multi-job environment such as construction." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959) SP Samantha P. Accounting Department > "Existing employment laws already cover unfair treatment, so adding hairstyle‑specific rules could seem unnecessary or overly complicated." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086172) RS Ronnii S. Managing Principal > "My ADP representative, \[sensitive content hidden\], personally walked me through my first two payroll runs, ensuring accuracy and building my confidence with the system." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573) SM Sherae M. Founder > "There were a few times where I didn’t run a payroll and it threw the entire payroll off, and I had a hard time trying to get it back on target." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064382) DP Daniel P. Owner > "The best thing about this app is it takes the hassle out every day things like my quarterly and annual filing I’m glad I have it not to mention my agent Jenna is the bomb..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064000) AS April S. HR > "The 1099 took forever to send out I had to email them and print them at home and hand it to the contractors to be compliant." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095085) BF Brenda F. Director of Business Development-Practice Administrator > "Real tools for daily, weekly, monthly and yearly tracking, saves time and headaches." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7025183) KM Kerrie M. Owner > "I made an error: I collect hours the same week I process payroll, so my dates are a bit off." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087550) RM Renee M. Operations Manager > "The products and support save you time and ensure payroll, workers comp, benefits deductions, PTO, PLAWA, ERISA are done correctly." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7002142) KT Kathy T. President > "My only complaint is on the timekeeping which does not allow me to define what a workday is." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7048461) Alex D. Manager > "It handles the calculations and filings efficiently, which provides peace of mind that everything is being processed accurately and on time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696) KM Kevin M. CEO > "verifying funds at the end of the day and threatening not to do payroll if we don't verify is kind of bs. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7098577) JH Johambert H. PRESIDENT > "The interface is clean and intuitive, which makes running payroll, reviewing employee information, and generating reports fairly straightforward." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739) EH Eddie H. Program Director > "Sometimes the products are magnified too much, and I am unable to zoom in on the specifics I'm looking for." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119378) AF Andrea F. CFO > "I use a couple of different ADP payroll products for different businesses and Run is by far the best, most east to use for a small business like mine. And you cannot..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111557) KL Kyle L. COO > "The wait time on your phone to get ahold of someone who can help is over an hour, and the reason to make me waste that time is pointless." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093542) DC Deidra C. HR Administrator > "One of the best features in RUN is CareerPlug, it's helped the implementation process for new employees run so smoothly. Plus, given us very qualified applicants." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7076225) PN Patricia N. Operating Officer > "I was trained in entering the Payroll with a team from ADo and was instructed to enter employees hrs but it was still not entered correctly" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064871) MB Margie B. owner > "I appreciate the automated tax calculations and filings, which help ensure compliance and reduce the risk of errors." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097565) KE Kathy E. CEO > "He did not answer my questions in a manor that helped me to set up the payroll, stating "I don't know" for his answers to some of my questions." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091535) LR LISA R. Office manager > "ADP makes running payroll, adding new employees, terminating employees, 401K, all easier for me. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097959) CA Callie A. Chief Financial Officer > "RUN is more expensive than my previous provider, and the addition of time keeping to my package added additional cost." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097146) SW Suzanne W. HR and Business Manager > "I wish it was a little more robust to handle more pay categories, but it works just fine for an average payroll and they handle taxes, etc. which saves me that headache." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115570) JP Jaime P. director owner > "The lack of information about retirement procedures and how complex the tab for reductions is." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115980) TE Therise E. Founder > "ADP has extremely knowledgeable support staff willing to provide assistance when needed. When exploring payroll providers, I discovered that the ability to speak with a..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7000358) LM Larissa M. Office Manager > "The system also doesn't show any change history with things like deductions and pay." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7092605) DR Danielle R. Owner > "Overall, RUN Powered by ADP has been a dependable payroll platform that helps streamline payroll processing and keep employee records organized." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159) MB Margie B. owner > "Additionally, reaching the correct representative for specific inquiries can be time-consuming, which may delay resolution." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097565) RL Robert L. Cpa > "Staff are very helpful and having all of my clients in one portal allows me to work on numerous clients at once" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064121) MP Mark P. General Manager > "The inability to have invoices sent automatically to my email whenever my checking accounts get debited. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7001725) PS Pratik S. Director - Client Services and Project Management > "The platform makes it easy to process payroll, manage employee information, and handle tax filings in one place." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089) RM Raven M. Veterinarian Owner > "I do not like that you cannot adjust the meal periods to longer than 30 minutes." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118950) TG Thomas G. Mobile Detailer > "RUN Powered by ADP has been a great tool for managing payroll and basic HR needs for my small business." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7066032) KE Kathy E. CEO > "He would interupt me when I would ask specifics about the set up, and then I found out that he was incorrect in tellling me that it was set properly." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091535) MD Militza D. Ownet > "It is a dependable payroll system that simplifies payroll, tax compliance, and employee management." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931) RL Ronni L. Office Manager > "The time tracking and attendance can be a little confusing at times." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7067827) CW Carlos W. CEO > "Everything from running payroll to setting up direct deposit is simple, clear, and well organized, which saves time and reduces mistakes." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063716) Sean B. Bookkeeper > "Again, the only issue is transferring employees (which have to be manually reentered)." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118073) HK Hunter K. Owner > "I also am so glad that ADP is able to handle all of my tax deposits and filings- something that i used to manually do!" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063996) KH Katie H. Administrative > "I've just now shut down the workers comp because my rep was horrible, let our policy lapse and I have tons of unanswered emails." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7098350) CK Collette K. Practice Manager > "Availability to process payroll 24 hours a day is nice and also having access customer service at anytime of the day is helpful." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086206) MT Marcus T. General Manager > "Some modules are not applicable to our business model, but that will be true of any software or SaaS service." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118088) [View Reviews](https://www.capterra.com/p/185859/RUN/reviews/) ## User interface [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) 4.26 (702) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) 4.56 (1,313) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important UKG Pro Top features 27/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/480/UKG-Pro/#features) RUN Powered by ADP 24/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/185859/RUN/#features) ### Recognition No recognitions have been awarded to UKG Pro No recognitions have been awarded to RUN Powered by ADP ### Deployment & support UKG Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RUN Powered by ADP Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details UKG Pro - By UKG - Located in United States - Founded in 1977 RUN Powered by ADP - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/185859-205015/RUN-vs-Deel) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.5 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-185859/Rippling-vs-RUN) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Contact vendor for pricing Price $17/month 4.2 Features 4.7 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-116050/UKG-Pro-vs-Patriot-Payroll) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Contact vendor for pricing Price $17/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Payroll-vs-RUN) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)