# Compare UKG Pro vs isolved 2026 | Capterra > Unsure of what to choose? Check Capterra to compare UKG Pro and isolved based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/480-164417/UKG-Pro-vs-iSolved --- # UKG Pro vs isolved Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: UKG Proisolved2/4 selected [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (644)](https://www.capterra.com/p/164417/iSolved/reviews/) [## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [702 reviews](#user-reviews) Positive 587 Neutral 80 Negative 35 [## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (644)](https://www.capterra.com/p/164417/iSolved/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 3.9 Ease of Use 3.9 Customer Service 3.7 Reviews Sentiment Based on [644 reviews](#user-reviews) Positive 485 Neutral 68 Negative 91 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Payroll Management 4.4 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.6 Tax Calculation NA 72%Fit Missing features Feature ratings Payroll Management 4.4 Direct Deposit 4.6 Tax Compliance 4.4 W-2 Preparation 4.6 Tax Calculation NA User satisfaction User satisfaction 4.3 User reviews[702](https://www.capterra.com/p/480/UKG-Pro/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.1 Customer support 4.0 User satisfaction 3.9 User reviews[644](https://www.capterra.com/p/164417/iSolved/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.8 Customer support 3.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. Best for Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries. ## User reviews Pros & cons FC Francois C. Directeur General > "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration to..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265) BD Brittney D. HRIS Manager > "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360) TM Thomas M. Director of HRIS > "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than 18..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) Simon B. Senior Vice President People and Culture > "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) Vineet S. Sales Manager > "Sometimes the employees complain about that they are not able to login." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) AL Ayobami L. Customer service > "Downside to the blank spaces is the navigation as many sub windows are embedded in each other." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754) LA Louise A. HR Manager > "Ability to add user defined fields helps HR track unique items." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290) BG Bethany G. Cardiovascular Technician > "I can never get it to pull up my paystubs or PTO on the app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242) VC Vicente C. Quality Technician > "It helps organize tasks, and the self-service option for employees are useful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548) AP Amy P. HR Manager > "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) JE Jordan E. Payroll Specialist > "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) FC Frank C. click list > "adjusting your clock in and out times can be a little confusing because of the wording." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331) JE Jordan E. Payroll Specialist > "I really like all the reporting options within UKG for payroll, time, and employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Simon B. Senior Vice President People and Culture > "Some of the modules UX/UI need improvement and updating - can be a bit clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) MK Max K. Case Manager > "My boss can approve my vacation requests remotely, and I can access all my important employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252) VR Verified Reviewer Associate Director > "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846) SC Sherri C. sales associate > "Receiving my schedule and reviewing my time card all in one location is very convenient." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374) Abby G. Director of Talent Acquisition and Org Dev > "Hard to get answers or direction on issues when you needed support quickly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706) VR Verified Reviewer Loan Servicing Specialist > "What I like most is how it saves time by automating tasks like payroll and time tracking." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143) JM JD M. Payroll Specialist > "The only issue would be return time on tickets when i do have issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410) MM Marty M. Senior Leadership > "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422) KE Kristen E. VP, HR > "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104) JE Jordan E. Payroll Specialist > "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Matt S. Activation Manager > "Also I got it confused with an insurance agency a lot" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) JL Jessica L. Director of HR > "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) VR Verified Reviewer physician > "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) LC Louis C. Assistant Manager > "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823) CM Cynthia M. Physical Therapist > "Confusing to navigate, cannot always figure out how to submit PTO." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) LW Levin W. Cashier > "My overall experience was good could check my pay from week to week log in worked once I got it set up" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) AP Amy P. HR Manager > "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) FM Fatima M. Sr Manager, HR Operations and Technology > "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) MD Mathew D. Dev > "Search might as well not exist never returns anything, 404s randomly throughout the site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821) VR Verified Reviewer IT Engineer > "This tool can be used to automate onboarding using an identity management platform using low code solution." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934) Margarita P. Exp and FA Actg Mgr > "Certain links are available but are broken when you go to actually get to the area you need." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) DW David W. Program Manager > "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447) CM Courtenay M. Manager, Payroll > "I do not like that Wage attachments for Canada and ROE's are not sent automatically" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) LC Lukas C. Marketing manager > "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705) CP Carrie P. Counselor > "Sometimes it seems to glitch and not detect when I am on site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016) EC Efrain C. Systems Engineer > "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890) CD Chiquita D. Personal banker > "It’s always crashing and needed to reenter and verify passwords." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900) Ashish A. Dispatcher > "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and comprehensive..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) DW Dave W. Service Desk Manager > "setting employee schedules can be finicky" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634) LW Levin W. Cashier > "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) JA Julian A. Leasing Agent > "When going to clock in, it sometimes glitches." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711) VR Verified Reviewer Forklift Driver > "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565) PS Patrick S. Controller > "At times our employees have issues with the mobile app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) Ashish A. Dispatcher > "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) HS Harpreet S. Operations system analyst > "The initial setup for non technical team members become difficult sometimes" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406) MM Monica M. Human Resources > "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191) Margarita P. Exp and FA Actg Mgr > "Sometimes documents or modules can be difficult to find." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) BK Brian K. Clinical Research Coordinator > "I like not having to navigate through 3-5 different websites and finding all my required assignments and tools in one website." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6292680) KB Katherine B. Teacher Aide > "There are times when the system will not allow me to clock out or approve my hours for the pay period." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105) PS Patrick S. Controller > "UKG Pro is a well-integrated system that captures virtually all people-management tools in one place." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) SK Samantha K. TA manager > "Doesn’t integrate well with other software" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973) Margarita P. Exp and FA Actg Mgr > "I really liked the features built in for performance tracking and candidate review during a job search fill." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) VR Verified Reviewer VP of HR Operations > "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291) DW Debra W. Fraud Investigator > "The calendar feature is nice to see your schedule and time worked and future" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6777007) NL Nathan L. Maintenance tech > "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) VR Verified Reviewer HR Business Parner > "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497) Leah G. Auto Detailer > "Whole site looks like it was designed in the early 2000s." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335) CM Courtenay M. Manager, Payroll > "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) Ambrecia M. Housekeeper > "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606) SK Samantha K. Front Desk Administrator > "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259) LO Linda O. Accountant III (Payroll) > "Data entry errors can be difficult to correct at times and may requires assistance from UKG." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491) Hannah T. Information Technology Manager > "The creation of financial data reports and tracking of various project expense and the ability on compliance management and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4905972) KF Kevin F. CHRO > "The product is very frustrating and overly complicated." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538) AM Angelika M. Company Owner > "it has helped me so much with keeping up with my own payroll and everything." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6823228) FS Felina S. Payroll Manager > "Tax and Payment services are not responsive on some of our tax cases. " [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505) ZG ZACHARIAH G. Inventory control specialist > "I really enjoy that all that all the main information needed is on the home page of the software making it very easy to access." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6798754) CE Contessa E. Finance and Payroll Administrator > "I've noticed that submitting cases online sometimes takes longer to receive a response." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6133603) CM Cynthia M. Physical Therapist > "Has a lot of features so we don't have to go to different sites." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) NL Nathan L. Maintenance tech > "I don't get how you can have an app like this and not have a direct line to a support team." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) GA Gabriel A. Assistant Branch Leader > "The ability to view time cards and monitor my team is helpful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6473154) MS Michael S. Inside Sales Coordinator > "I do not enjoy how difficult it is to log in at peak times such as clocking out, the system gets overwhelmed and the app will..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4526948) SA Stacey A. Brand Manager > "Utilizing the app for payroll and for tax reporting was an important reason we chose the program. " [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6413304) MM Matthew M. Director > "They fail with any tax issue or carrier connection." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4976455) [View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/) JP Jennifer P. Product Manager > "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747) SB Sara B. Payroll and Benefits Admin > "There are delayed responses or sometimes inconsistencies in responses from customer service." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270) LC Lisa C. HR Admin Asst > "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their own..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) AF Ally F. Office Manager > "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months — we..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) DS Diamond S. Safety > "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs and..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295) KF Kathryn F. Office Manager > "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those that..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824) MZ Melanie Z. Payroll Benefits Supervisor > "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining processes, or..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314) NV Nereida V. HR Director > "Turnover metrics report requires develop and it does not work as it should, without you creating a special report" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875) Ashlee B. Senior Customer Support Specialist > "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability to..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447) TA Thomas A. Owner > "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application as TD..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) KS Kirsten S. Implementation Specialist > "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270) JO Joshua O. Associate Director of Operations > "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) Sagar L. HR Manager > "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324) VR Verified Reviewer COO > "Too much restrictions, and charging for every little thing. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617) HZ Heather Z. Owner > "The customer service for the payroll solutions is prompt and provides great customer service.." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) VR Verified Reviewer Director of Operations > "It was not very user friendly to request time off, find benefit info or timecard info." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245) MM Melissa M. Scheduler > "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381) AF Ally F. Office Manager > "Payrolls that only paid mileage, skipping the employees’ actual hours worked." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) TM Tanya M. HR Manager > "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money with..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055) AB Aaron B. CEO > "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you need..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644) LC Lisa C. HR Admin Asst > "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) EM Erica M. Administrative Assistant > "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak to about..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299) TM Tracey M. Client Success HCM Consultant > "It offers so much for large businesses but doesn't forget the one employee companies." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420) CH Cecily H. OWNER > "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the holiday." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) JN Jhavi N. Payroll Specialist > "Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) KS Kayla S. Payroll System Specialist > "They do have decent customer support but the issues are always caused by upgrades." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482) HZ Heather Z. Owner > "The payroll process is streamlined and customer service is helpful." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) HZ Heather Z. Owner > "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) AR Anahi R. HR and Payroll Coordinator > "Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688) JN Jhavi N. Payroll Specialist > "Customization options may be limited, and some users report occasional glitches or slow support response times." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) VR Verified Reviewer CEO > "I did hire two techs from the resumes they produced but had more and better luck on my own." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600) JO Joshua O. Associate Director of Operations > "Moreover, employees have reported high levels frustration in locating basic payroll information." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) MQ Mary Q. HR and Finance Administrator > "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483) BW Brian W. Human Resources Manager > "As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a moduale..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008) LC Lisa C. HR Admin Asst > "Isolved has simplified our difficult payroll process. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) MBS Mary Beth S. Front desk clerk > "Inability to view multiple pay stubs at once." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272) JG Jordana G. Owner > "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting space and..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893) LS Luz S. HR Director > "Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system for..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403683) Robert F. Manager > "I love using isolved for our dependent care accounts. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584) TA Thomas A. Owner > "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when you can’t..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) VR Verified Reviewer COO > "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy to..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617) CH Cecily H. OWNER > "Missing tax filings, missing tax payments, the list of errors goes on and on." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) JN Jhavi N. Payroll Specialist > "Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) KB Karissa B. Product Solutions Specialist > "There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6465528) NM Nicole M. HR Benefits Specialist > "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445) CH Cecily H. OWNER > "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) AE Andrew E. Payroll Administrator > "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other users if I..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212) BR Beverly R. Corporate HR Manager > "Points tracking, salaried employees who never use a timecard have to go to a timecard to request time off, no way to put notes on the..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___4800708) VB Valery B. HR Clerk > "The website was very user friendly, even if you were new to the system you could navigate your way around it." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7033455) AF Ally F. Office Manager > "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) MB Matt B. Manager > "The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6467252) AF Ally F. Office Manager > "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) MZ Melanie Z. Payroll Benefits Supervisor > "Our support team often go beyond just answering questions—they help troubleshoot and problem-solve." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314) CT CINDY T. Payroll Manager > "the layout of the menus are so complicated" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447) JG Jordana G. Owner > "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands recruiting..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893) PC Pam C. Payroll Benefits Administrator > "For example we have a "wellness" box that we check on our medical benefit to tell the system to give this employee the wellness discount but..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___4801542) VR Verified Reviewer Development Manager > "I appreciated the quick processing with using the issued payment card, too." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940) JO Joshua O. Associate Director of Operations > "The dashboard design is not very intuitive." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) Tiffany G. Tax Analyst > "I handle all taxes for our organization so the tax engine is the most important part for me." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6330487) JT Jamie T. HR > "This system is the worst I've ever used in my 20+ HR/payroll career." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389) EC Emily C. Vice President > "The product works, and has allowed us to do more than our previous interface." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672) Lynne W. Financial Assistant > "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having iSolved reissue..." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350) AE Andrew E. Payroll Administrator > "There is also a ton of resources made available to you to help you improve professionally." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212) TS THOMAS S. president > "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797) MJ Marietta J. Implementation manager > "Overall, this is an excellent product that can be tailored to meet your organization's specific requirements." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6842726) BB Brendan B. Sales > "The security code almost every time you log in is also just a small annoyance." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904) BW Brian W. Human Resources Manager > "Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008) IJ Ikiera J. Pest control Scheduler > "I hate how it doesn’t have my hours and pay added in or shown on the site until the day I get paid, I would love it if there was a way for it..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___4770261) Dara G. Owner > "The customer service reps were mostly pleasant." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7083777) JS Jason S. Chief > "Minor lagging and some delay in back logging." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6353198) JN Jhavi N. Payroll Specialist > "It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) EF Esmeralda F. Accounts Payable and Payroll Administrator > "Administrators cannot upload a profile photo." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6408001) CM Carlye M. Time and Attendance Specialist > "I feel like the community surrounding it and the support received is really integral to learning the system to it's full potential." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6773569) EK Emmanuel K. Sr. Business Administrator > "It's not as user friendly as it can be." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122) EP Emily P. Assistant Controller > "It was perfect for our company and our time keeping needs on our construction sites." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437) AG Amy G. admin > "We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6387624) MC Mike C. Director of Human Resources > "The platform is useful, the training for new platforms has been effective." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855910) LL Lindsey L. ADMINISTRATIVE ASSISTANT > "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues took a..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452) NM Nicole M. HR Benefits Specialist > "I love that their customer service teams are very quick to help when we run into any issues." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445) CH Cecily H. OWNER > "Admin and employee interface is outdated, difficult to use and frustrating." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) [View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/) ## User interface [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) 4.26 (702) [isolved](https://www.capterra.com/p/164417/iSolved/) 3.92 (644) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important UKG Pro 27/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/480/UKG-Pro/#features) isolved Top features 31/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/164417/iSolved/#features) ### Recognition No recognitions have been awarded to UKG Pro No recognitions have been awarded to isolved ### Deployment & support UKG Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos isolved Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details UKG Pro - By UKG - Located in United States - Founded in 1977 isolved - By isolved - Located in United States - Founded in 1992 ## Popular Comparisons [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.92 (644)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 3.9 Features 4.8 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/164417-205015/iSolved-vs-Deel) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.92 (644)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 3.9 Features 4.8 3.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/164417-172127/iSolved-vs-Rippling) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.92 (644)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.92 (644)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.92 (644)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.5 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Contact vendor for pricing Price $17/month 4.2 Features 4.7 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-116050/UKG-Pro-vs-Patriot-Payroll) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.92 (644)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.2 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-164417/Paycor-Perform-vs-iSolved)