# Compare UKG Pro vs Asure 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare UKG Pro and Asure based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/480-159581/UKG-Pro-vs-Payroll-Tax-Management

---

# UKG Pro vs Asure Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

UKG ProAsure2/4 selected

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.2 (282)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

Based on [702 reviews](#user-reviews)

Positive

587

Neutral

80

Negative

35

[## Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.2 (282)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [282 reviews](#user-reviews)

Positive

221

Neutral

38

Negative

23

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 27,548 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Payroll Management

4.4

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.6

Tax Calculation

NA

70%Fit

Not enough reviews

Feature ratings

Payroll Management

4.2

Direct Deposit

4.5

Tax Compliance

4.2

W-2 Preparation

4.5

Tax Calculation

\--

User satisfaction

User satisfaction

4.3

User reviews[702](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.2

User reviews[282](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

Best for

Businesses of any size in all industries.

## User reviews

Pros & cons

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration to..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than 18..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

Margarita P.

Exp and FA Actg Mgr

> "Certain links are available but are broken when you go to actually get to the area you need."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

EC

Efrain C.

Systems Engineer

> "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

Ashish A.

Dispatcher

> "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and comprehensive..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

LW

Levin W.

Cashier

> "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

PS

Patrick S.

Controller

> "At times our employees have issues with the mobile app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137)

Ashish A.

Dispatcher

> "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

Margarita P.

Exp and FA Actg Mgr

> "Sometimes documents or modules can be difficult to find."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

BK

Brian K.

Clinical Research Coordinator

> "I like not having to navigate through 3-5 different websites and finding all my required assignments and tools in one website."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6292680)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

PS

Patrick S.

Controller

> "UKG Pro is a well-integrated system that captures virtually all people-management tools in one place."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

Margarita P.

Exp and FA Actg Mgr

> "I really liked the features built in for performance tracking and candidate review during a job search fill."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

VR

Verified Reviewer

VP of HR Operations

> "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291)

DW

Debra W.

Fraud Investigator

> "The calendar feature is nice to see your schedule and time worked and future"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6777007)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

Leah G.

Auto Detailer

> "Whole site looks like it was designed in the early 2000s."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

Ambrecia M.

Housekeeper

> "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606)

SK

Samantha K.

Front Desk Administrator

> "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259)

LO

Linda O.

Accountant III (Payroll)

> "Data entry errors can be difficult to correct at times and may requires assistance from UKG."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491)

Hannah T.

Information Technology Manager

> "The creation of financial data reports and tracking of various project expense and the ability on compliance management and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4905972)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

AM

Angelika M.

Company Owner

> "it has helped me so much with keeping up with my own payroll and everything."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6823228)

FS

Felina S.

Payroll Manager

> "Tax and Payment services are not responsive on some of our tax cases. "

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505)

ZG

ZACHARIAH G.

Inventory control specialist

> "I really enjoy that all that all the main information needed is on the home page of the software making it very easy to access."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6798754)

CE

Contessa E.

Finance and Payroll Administrator

> "I've noticed that submitting cases online sometimes takes longer to receive a response."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6133603)

CM

Cynthia M.

Physical Therapist

> "Has a lot of features so we don't have to go to different sites."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

NL

Nathan L.

Maintenance tech

> "I don't get how you can have an app like this and not have a direct line to a support team."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

GA

Gabriel A.

Assistant Branch Leader

> "The ability to view time cards and monitor my team is helpful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6473154)

MS

Michael S.

Inside Sales Coordinator

> "I do not enjoy how difficult it is to log in at peak times such as clocking out, the system gets overwhelmed and the app will..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4526948)

SA

Stacey A.

Brand Manager

> "Utilizing the app for payroll and for tax reporting was an important reason we chose the program. "

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6413304)

MM

Matthew M.

Director

> "They fail with any tax issue or carrier connection."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4976455)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

NM

Nicole M.

Director

> "It was better before our smaller payroll company was bought out by Asure...now there are plenty of online..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648443)

JM

Jenna M.

IOC

> "Even if you do not have issues just to submit payroll it's overly complicated system is not worth it."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7094634)

VR

Verified Reviewer

Administrative

> "The overall portal is rather easy to navigate and with time, you can manage to figure it out on your own (that's..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7087496)

Jeff L.

President

> "I had to request the report from customer service which is a huge inconvenience."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7116724)

MP

Milly P.

Chief of Staff

> "One thing that could improve it is giving employers easy access to change employees' bank accounts when needed."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611918)

MM

Michelle M.

Owner

> "My clients were continuously getting IRS notices for tax deposits not made correctly."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#SoftwareAdvice___6805742)

AH

Andrea H.

Office Manager

> "I really like being able to log on and look at the company's tax documents instead of having to reach out to our..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6405078)

MS

Missy S.

Director of Payroll and Benefits

> "Lack of follow up when asking and paying for custom reports, takes over 2 months to get one file created that we..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403436)

SH

Shaunna H.

Accounting, HR

> "I also like that we are able to save employee files electronically, track leave requests easier and have..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6213643)

IB

Iola B.

Office Manager

> "Over the last six months we have been having a problem with Federal deposits either not being deposited or..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394991)

PH

Paul H.

president

> "The system has been effective to use when I had a number of employees and still works fine when I am a tiny..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6646536)

VR

Verified Reviewer

Implementation

> "The tax engine was not compliant."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7080356)

KH

Kirsten H.

Director of Finance and HR

> "Tracking employee time is much more precise and very convenient for managers to track."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6619915)

MV

Maggie V.

Team Leader

> "The phone setup is TERRIBLE. If I call the contact number and go through the phone tree you are eventually..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6408360)

MG

Melissa G.

Executive Director

> "Submitting payroll is a breeze and communication about workshops/webinars have been helpful."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626671)

MP

Michelle P.

Owner

> "It has taken me a long time to figure out how to enter data on the website, find certain data on the website,..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413913)

MP

Milly P.

Chief of Staff

> "Overall, the Asure payroll works well for us, but I truly love having our Asure Consultant, \[sensitive content..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611918)

JS

JEFFREY S.

Director of Manufacturing and Operations

> "During the transition to Asure payroll, they didn't set up my Federal tax deduction correctly and I am now going..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648535)

IB

Iola B.

Office Manager

> "The program is very easy to work with and makes employee time tracking much easier then dealing with time cards."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394991)

Jeff L.

President

> "After a number of years of frustration with aspects noted above, I made the move to a different provider. "

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7116724)

JK

John K.

Administrative Pastor

> "I have loved the streamlined efficiency of running our payroll and tax reports."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6619964)

DL

Darlene L.

Office manager human resources

> "I understand that the reps are busy but when I have questions, it seems like I could delay the payroll..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626394)

LW

Lauren W.

CFO. HR

> "The ease of my weekly payroll, taxes being taken care of, and the use friendly systems they offer."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6619927)

CL

Carmen L.

Administrative Assistant

> "I also don't care for the email sent to verify the sign in and I've asked to have it changed but have been..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6396714)

LC

Liz C.

Owner

> "I enjoy the time sheet software that they provide although it is designed rather poorly compared to other..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612174)

GH

Gordon H.

President, Owner

> "Took way to long4+ months to work out all the issues, then there was recurring issues that also took awhile to..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6620013)

DM

Dona M.

Accounting Support Specialist

> "I like that the staff can put their own hours into payroll. "

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413608)

MjP

Mary jane P.

Accountant

> "the fines and penalities from our state payroll tax returns not being filed on time.."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611977)

CF

Celina F.

Managing Partner

> "I also love that I get an email response right away letting me know that they have received my message and are..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6414114)

NM

Nicole M.

Director

> "It is more expensive and time consuming to do my payroll here than using an online service."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648443)

JA

Jenny A.

Director of Operations

> "I like Asure because I don't have to worry about problems arising, and the fact that all the data is kept in one..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6408009)

EB

Elesha B.

HR

> "Benefit rates do not always feed properly to the payroll checks."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626830)

CW

Charles W.

Finance Director

> "Totally Great in all areas of explaining, assisting and provide any information that is requested or need."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611894)

EP

Eliza P.

Wedding Planner

> "I had a little bit of a hard time scheduling one of the trainings but I think it was an isolated issue."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394690)

CF

Corey F.

Operations Manager

> "Using this tool is like have 2 more employees that work for me!"

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6813616)

JE

Jon E.

Director of Finance

> "Asure is a cumbersome tool for payroll processing."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6619976)

SJ

Samantha J.

Director of Partnerships

> "What I like most about Asure is that we get our paychecks on time."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394807)

ME

Margaret E.

President

> "Sometimes it's difficult to get a live person, however, I rarely need to speak with a live person."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413552)

WM

Wendy M.

CONTROLLER

> "I AM ABLE TO SPEAK WITH A PERSON WHEN I HAVE AN ISSUE AND THEY ARE HELPFUL."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6620347)

LC

Liz C.

Owner

> "They are too expensive and offer little benefit over another similar software like OnPay."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612174)

RL

Rich L.

Controller

> "I enjoy working with those at Asure and always feel that they want to assist you when problems arrive."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648415)

SE

Steve E.

Owner

> "They are a fraud, they will not cancel your subscription when requested."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#SoftwareAdvice___6292179)

LA

Linda A.

VP Operations

> "An account assistant helped to guide me and when it came time to learn to run payroll on my own, I had a very..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6223024)

BW

Bobby W.

President owner optometrist

> "Having 2 companies and multiple people dividing the responsibilities of our payroll service needs has been..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6229597)

RS

Robin S.

office manager

> "the ease and friendly customer service that the payroll taxes are done and are correct."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403381)

RL

Rich L.

Controller

> "Receiving quarterly tax packages have been an issue. "

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648415)

JS

Jessica S.

Office Manager

> "They respond almost immediately to emails and their phone services are great."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611989)

BW

Bobby W.

President owner optometrist

> "It is very difficult to reach my Asure rep by phone, she has been unresponsive to my request for information and..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6229597)

CF

Colin F.

Human Resources

> "Payroll is ran every week and that's the most important part."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413650)

MD

Michael D.

Bookkeeper

> "It seems clear that various departments within Asure don't work well together at all. "

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394587)

PD

Paul D.

Bookkeeper

> "They are also very supportive in helping you with special payrolls such as year-end bonuses or other..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6113139)

MG

Melissa G.

Executive Director

> "That is one way that I feel like I am a number and not a client that Asure wants to help."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626671)

KC

Karl C.

owner

> "it has been easy breezy it’s nice to have knowledgeable folks filing for me i tried first year and it wasn’t fun..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6670363)

RM

REX M.

owner

> "inconsistent assistance from customer service spans from excellent to do not have a clue"

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6406772)

KJ

Karisa J.

Member

> "Generally, I have received a lot of responsive feedback when I have questions or need assistance."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6620097)

BE

BRIAN E.

OFFICE MGR AND DESIGNER

> "YOU SEND WAY TOO MUCH INFORMATION AND MOST NOT NEEDED."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413708)

KB

Kristi B.

Business Office Manager

> "Asure made it so easy to transfer to their system from our old one."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394584)

SP

Shelley P.

owner

> "A bit pricey for my small business. "

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648706)

KM

Katherin M.

COO

> "The integration with other assure products is good."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612437)

JS

Jessica S.

Office Manager

> "The courier service was not as it normally was one time"

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611989)

JC

Jennifer C.

Optometrist Owner

> "Its been quick, easy, convenient, which is what i want in a payroll and tax company."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626387)

RK

Rajesh K.

president

> "poor non user friendly product with multiple glitches"

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394629)

JG

John G.

Executive Director

> "Very good experience never a mistake, associates cover for each other when one is away, prompt, efficient, and..."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6615875)

PS

Pamela S.

Owner

> "lack of communication and respect to clients"

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6395009)

MS

Missy S.

Director of Payroll and Benefits

> "The software is easy to use, we like the ability to easily maneuver in the system."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403436)

CE

Cathy E.

Director of HR

> "The integration process leaves a lot to be desired. But with that said. "

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6630954)

MF

Michelle F.

BOOKKEEPER

> "OUR CUSTOMER SERVICE REP RESPONDS IN A TIMELY MANNER AND IS ALWAYS KNOWLEDGABLE AND HELPFUL."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403328)

MD

Michael D.

Bookkeeper

> "Seems like a mentality of, roll it out and sell it. "

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394587)

KM

Katherin M.

COO

> "The website is fairly easy to use and the customer service is responsive."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612437)

KM

Kristen M.

Business Office Manager

> "Timeclock is seperate from Evolution and the middle man is not user friendly."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6408438)

JJ

Jess J.

Director of Project Coordinating

> "I love that they respond quickly to assist what ever issue I am having."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403289)

ED

Elisha D.

Owner

> "The lack of a human contact to a degree."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612054)

CL

Carmen L.

Administrative Assistant

> "The payroll is completed and received promptly."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6396714)

PS

Pamela S.

Owner

> "very poor quality of service and communication"

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6395009)

KS

Kim S.

Office Manager

> "they have great customer service, whenever I contacted them they responded immediately."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612170)

JI

Joseph I.

Lawyer

> "No one is accountable here for their jobs and roles. And no one takes responsibility."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6305961)

JH

Julie H.

Director

> "They are responsive to unexpected issues."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6649937)

PB

Patrice B.

Administration

> "Unable to run as needed special reports"

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413519)

MM

Michelle M.

Owner

> "At first they were helpful and pleasant. "

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#SoftwareAdvice___6805742)

VR

Verified Reviewer

Owner

> "Mistakes on payroll were made."

[See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6412289)

[View Reviews](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

## User interface

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (702)

[Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)

4.18 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

UKG Pro

27/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

Asure

Top features

33/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/159581/Payroll-Tax-Management/#features)

### Recognition

No recognitions have been awarded to UKG Pro

No recognitions have been awarded to Asure

### Deployment & support

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Asure

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

Asure

-   By Asure Software
-   Located in United States
-   Founded in 1963

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[View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN)

[Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.18 (282)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.5

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/159581-185859/Payroll-Tax-Management-vs-RUN)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.7

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/480-116050/UKG-Pro-vs-Patriot-Payroll)

[Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.18 (282)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

vs

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Contact vendor for pricing

Price

$17/month

4.0

Features

4.7

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/116050-159581/Patriot-Payroll-vs-Payroll-Tax-Management)