# Compare UKG Pro vs BambooHR 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BambooHR and UKG Pro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/480-110968/UKG-Pro-vs-BambooHR

---

# BambooHR vs UKG Pro Features and Cost Comparison

Last updated April 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BambooHRUKG Pro2/4 selected

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (716)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [3,263 reviews](#user-reviews)

Positive

3,106

Neutral

123

Negative

34

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (716)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

Based on [716 reviews](#user-reviews)

Positive

600

Neutral

80

Negative

36

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## Summary

* * *

Key features rated by users

Features selected based on 18,599 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Payroll Management

4.3

Employee Database

4.6

HR Management

4.6

Time & Attendance

4.2

Employee Management

4.5

78%Fit

Feature ratings

Payroll Management

4.4

Employee Database

4.0

HR Management

4.5

Time & Attendance

4.0

Employee Management

4.3

User satisfaction

User satisfaction

4.6

User reviews[3,263](https://www.capterra.com/p/110968/BambooHR/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.3

User reviews[716](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind.

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

## User reviews

Pros & cons

Timothy C.

Owner

> "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253)

JW

Joe W.

Assistant Project Manager

> "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634)

KF

Kyle F.

Security Specialist

> "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

LI

Lola I.

RPF Analyst

> "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368)

KF

Kyle F.

Security Specialist

> "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

CG

Carina G.

PA-C

> "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

SM

Sathwika M.

SDET

> "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732)

VR

Verified Reviewer

Community Manager

> "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432)

MG

Mar G.

Data Manager

> "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946)

RV

Rakhi V.

QA Lead

> "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

BT

Beth T.

Human Resources Manager

> "BambooHR has really helped us streamline data, reporting, storing documents, accruing PTO accurately and we also use it as our Applicant Tracking System via our website."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6796569)

SJ

Sarah J.

Information and Technology Specialist

> "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

MM

Marco M.

Agent-CSR-Not Owner of Company

> "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937)

JW

Jamalleh W.

Human Resources

> "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719)

KH

Karissa H.

QMHS Case Manager

> "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263)

SB

Shivam B.

Intern

> "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898)

RV

Rakhi V.

QA Lead

> "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

LW

Louie W.

Project Coordinator

> "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422)

SJ

Sarah J.

Information and Technology Specialist

> "I am also a huge fan of the Goals section where I can add projects and breakdowns of what benchmarks need hitting and when."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

NK

Naveen K.

VP of Technology and Data

> "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317)

DO

David O.

Esims Team Leader

> "It works especially well for day-to-day people management, leave requests, and maintaining employee information."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137555)

VV

Vigneshwar V.

Data Analyst

> "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

BC

Brittni C.

account manager

> "overall, bamboo HR complements Awin well, keeps teas organizes,, improves communications supports efficient workflows."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134964)

SdaE

Sait doğan E.

content manager

> "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567)

VV

Vigneshwar V.

Data Analyst

> "It makes managing employee data, tracking time off, and accessing reports very straightforward."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

VV

Vigneshwar V.

Data Analyst

> "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

BD

Barrett D.

Night Auditor

> "Our HR also sends the monthly newsletter through BambooHR so it is nice to be updated on monthly events that occurred or will occur."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7040887)

LW

Lindsey W.

Data Technician

> "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113)

SJ

Sarah J.

Information and Technology Specialist

> "It has made submitting time sheets and time off requests sooooo much easier than our old time card system."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

RV

Rakhi V.

QA Lead

> "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

VT

Vicky T.

Marketing and Special Projects Manager

> "I know when we were big, it was a great way to see what everyone was up to, and it tracks birthdays and work anniversaries."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137347)

RL

Richard L.

Marketing Lead

> "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925)

SJ

Sarah J.

Information and Technology Specialist

> "Being able to track my projects as well as add collaborators has been a wonderful perk of the software."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

Craig T.

Director of Marketing

> "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331)

VR

Verified Reviewer

IT Administrator

> "They have the ability to keep track of all aspects of an employee in one simple solution."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7132554)

Quang H.

UX Manager

> "Some advanced features require additional cost, and the mobile app occasionally has performance issues."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757)

RE

Ralph E.

Maintenance Tech Specialist

> "It's been nice to be able to access it from my home computer, and to be able to utilize it to request time off rather than having to wait until I am at work."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137547)

EP

Erika P.

HR Manager

> "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436)

VR

Verified Reviewer

Manager, Business Development

> "I have applied for many other jobs on different websites and the user interface and ability to add the necessary pieces of a job applications are most easily done on..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7034717)

CG

Carina G.

PA-C

> "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

WF

Will F.

Head of Commercial Finance

> "The self-service portal for employees works well enough for basic tasks like time-off requests."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134295)

AD

Andres D.

Bid Manager

> "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457)

SS

Shenella S.

Human Resource Executive

> "Excellent platform that operates as a one stop shop for all things HR such as payroll, onboarding etc.!"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084571)

AV

Ashley V.

Senior Accountant

> "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377)

KH

Karissa H.

QMHS Case Manager

> "It centralizes HR tasks efficiently and makes everyday processes much simpler for both employees and administrators."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263)

CR

Caleb R.

Director of Sales development

> "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336)

DO

Diane O.

HR Manager

> "The platform is very user friendly. That we're able to customize the platform colors and company logo, helps make it feel more like an extension of our company."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6853735)

SR

Stacy R.

CFO

> "I do not like having to run multiple reports to get the data I need to compile the payroll JE in our accounting system, Sage INTACCT."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720)

SJ

Sarah J.

Information and Technology Specialist

> "I also like that I can tag colleagues when collaborating on projects so we all are on the same page."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

EZ

Elaina Z.

Accountant

> "Sometimes when doing payroll, we get notices of employees who have issues with their payroll being submitted but sometimes it's hard to understand what the issue is or..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6824659)

JJ

Jennifer J.

Director of Finance and Administration

> "Our onboarding process is so much smoother due to sending documents for review and signing in advance, having more transparency of personnel files where possible,..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827)

VR

Verified Reviewer

Sales and Marketing

> "What I didn't like is if you miss clocking in or out, you will have to reach out to HR and they have to make the changes for you. When I was with a different company, we..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6299976)

DJ

Daniel J.

Project Manager

> "Simple platform, we can see and manage our personal information, book time off in a few clicks, simply check payslips in the documentation section, review and give..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6635064)

MM

Maya M.

Student COO

> "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288)

EJH

Enrique Josias H.

Interpreter

> "I like the simple way to clock in and clock out. And also the design and colors of the pages in general."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134388)

SG

Susana G.

Design Executive II

> "Sometimes it's hard to find what you are looking for, somethings are kind of hidden behind multiple tabs and section"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726)

VR

Verified Reviewer

Administrative Clerk

> "I love this tool and it makes my little operation function like a big company, I can manage all my financial needs without worry"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306)

MP

Matthew P.

Senior Engineer

> "Constantly having to relog in from my work computer can be a frustrating small waste of time when needing to use it often."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134581)

RV

Rakhi V.

QA Lead

> "I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

RW

Rob W.

Service Manager

> "Lack of alerting capabilities, can't trigger notification if employee fails to show up for scheduled shift."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545)

KW

Katy W.

Sr. Director, Talent Management

> "I'd recommend Bamboo for small to midsized organizations that are looking for a platform that has the ability to integrate with a multitude of HR and non-HR platforms,..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889)

SB

Shivam B.

Intern

> "This small usability issue affects ease of use and can slow down workflows, especially when managing data frequently."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898)

GD

Guillermo D.

Finance and Internal Operations director

> "Overall, it is a great to for small companies that don't have too many resources to track time logging, vacations, sicknesses, direct reports, etc, and have quick..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6454293)

MK

Mehakpreet K.

administrator

> "If I’m being honest, adding more company-specific documents felt a bit tricky, and the lack of customization made it harder."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240)

LM

Lisa M.

Director of Human Resources

> "It centralizes all employee data in one place, automates many HR tasks, enhances the employee experience with self-service options, and provides tools for tracking..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6663087)

Harshul S.

Network Engineer

> "Some features feel a bit limited, like you expect more options but they’re not there"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058)

PK

Peter K.

Software Engineer

> "I love having all my organization information in one place especially the tax, pay, and personal info."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134619)

MS

Matt S.

Director of Finance

> "Based on this, our staff cannot see their hours via app. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137708)

SC

Siobhan C.

Program Manager

> "I really like the goals feature where you can make milestones and check them off."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134376)

CD

Christina D.

HR Director

> "We use a self-funded plan, so I think Bamboo just hadn't expanded enough to be able to service self-funded health plans yet."

[See full review](https://www.capterra.com/p/110968/BambooHR/#SoftwareAdvice___6810021)

PB

Prachi B.

Project Coordinator and designer

> "Very positive and helpful for keeping all employee related information in one designated platform and accessing relevant information."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137800)

Harshul S.

Network Engineer

> "Reports take a while to figure out and sometimes don’t show exactly what you need"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058)

DO

David O.

Esims Team Leader

> "It is a reliable system that helps create better structure and saves time across the company."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137555)

PB

Prachi B.

Project Coordinator and designer

> "There is a slight lag and sometimes it takes a while for this to update."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137800)

VT

Vicky T.

Marketing and Special Projects Manager

> "I like that I can see my payroll easily, and they have filters you can use to update it to your liking."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137347)

HB

Hayley B.

Payroll Specialist

> "Currently we have a non-taxable reimbursement that should not be a part of gross income and the system is including it in the summary gross income portion of paystubs. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6678406)

SG

Sagun G.

Computer Network Technician

> "Honestly, this app is all in one application that saves a lot of time as a employee while making us feel empowered. Whether it's about setting goals, onboarding o..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6667459)

Quang H.

UX Manager

> "Customer support response time can be slow during peak hours."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757)

VC

Vicente C.

Quality Technician

> "It helps tracking employee's records, time off convenient."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7104565)

Holly D.

HR director

> "The only thing i dont care for is i had slight difficulty contacting customer support and getting a prompt response."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7088421)

[View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/)

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

VR

Verified Reviewer

IT Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

VR

Verified Reviewer

IT Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

Margarita P.

Exp and FA Actg Mgr

> "Certain links are available but are broken when you go to actually get to the area you need."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

Ashish A.

Dispatcher

> "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

LW

Levin W.

Cashier

> "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

BB

Brian B.

IT Project Manager

> "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

Ashish A.

Dispatcher

> "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

PS

Patrick S.

Controller

> "At times our employees have issues with the mobile app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

Margarita P.

Exp and FA Actg Mgr

> "Sometimes documents or modules can be difficult to find."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

BK

Brian K.

Clinical Research Coordinator

> "I like not having to navigate through 3-5 different websites and finding all my required assignments and tools in one website."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6292680)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

PS

Patrick S.

Controller

> "UKG Pro is a well-integrated system that captures virtually all people-management tools in one place."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

Margarita P.

Exp and FA Actg Mgr

> "I really liked the features built in for performance tracking and candidate review during a job search fill."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

VR

Verified Reviewer

VP of HR Operations

> "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

Leah G.

Auto Detailer

> "Whole site looks like it was designed in the early 2000s."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

Ambrecia M.

Housekeeper

> "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606)

SK

Samantha K.

Front Desk Administrator

> "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259)

LO

Linda O.

Accountant III (Payroll)

> "Data entry errors can be difficult to correct at times and may requires assistance from UKG."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

## User interface

4.59 (3,263)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (716)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

BambooHR

Top features

36/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/110968/BambooHR/#features)

UKG Pro

33/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

### Recognition

No recognitions have been awarded to BambooHR

No recognitions have been awarded to UKG Pro

### Deployment & support

BambooHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BambooHR

-   By BambooHR
-   Located in United States
-   Founded in 2008

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

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[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,189)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110968-155895/BambooHR-vs-WorkforceNow)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (716)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,384)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,234)](https://www.capterra.com/p/130949/Paycom/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110968-130949/BambooHR-vs-Paycom)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (716)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,035)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform)