# Buildium vs DoorLoop: Features and Cost Comparison 2026 | Capterra > Buildium vs DoorLoop: Which property management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/47428-211768/Buildium-Property-Management-Software-vs-DoorLoop --- # Buildium vs DoorLoop Features and Cost Comparison Last updated April 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BuildiumDoorLoop2/4 selected [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) [## Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) [## DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting Price $62.00/month Starting Price $62.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.4 Starting Price $69.00/month Starting Price $69.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment AN EP Based on [2,205 reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Positive 2,022 Neutral 110 Negative 73 Positive 2,022 Neutral 110 Negative 73 Reviews Sentiment Based on [703 reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/) Positive 691 Neutral 4 Negative 8 Positive 691 Neutral 4 Negative 8 Best for (according to reviews) - **Business size**: Small businesses account for 1,724 reviews, representing 80% of feedback, showing widespread use among this segment. - **Industry**: Real estate dominates with 80% of reviews, followed by commercial real estate (8%) and accounting (2%), highlighting a strong focus on property-related sectors. - **Use cases**: Property management (65%), rental (23%), and lease management (17%) are the main applications, emphasizing core real estate operational needs. Best for (according to reviews) - **Business size**: Small businesses account for 683 reviews, representing 98% of feedback, showing widespread use among smaller organizations. - **Industry**: Real estate dominates with 79% of reviews, followed by commercial real estate (5%) and accounting (2%), highlighting strong adoption in property-focused sectors. - **Use cases**: Property management (59%), lease management (21%), and apartment management systems (7%) are the main areas, reflecting focus on rental and leasing operations. ## Reviewer verdict Buildium Buildium users find it best for managing medium to large property portfolios, appreciating its comprehensive tenant management, detailed rent tracking, and extensive accounting features. Reviewers value its intuitive interface, responsive customer service, and integration with tools like QuickBooks, saying it offers good value for money for growing businesses. However, they note some limitations in reporting and payment processing fees. DoorLoop DoorLoop users consider it ideal for small to mid-sized portfolios, citing its flexible rent tracking, automated online payments, and ease of communication through the tenant portal. Reviewers highlight its cost-effective pricing, adaptability for various property types, and helpful customer support, while mentioning that accounting features could be more advanced and payment processing can be slow. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison Choosing a property management solution like Buildium or DoorLoop involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\] Key features rated by users Features selected based on 16,460 reviews from Property Management users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Buildium 89%Fit Feature ratings Rent Tracking 4.7 Online Payments 4.5 Tenant Portal 4.4 Accounting 4.2 DoorLoop 96%Fit High performer Feature ratings Rent Tracking 4.8 Online Payments 4.7 Tenant Portal 4.7 Accounting 4.6 Rent Tracking 4.7 (235) 4.8 (461) Buildium users appreciate the ability to track rent and late fees accurately, saying that it offers features like automatic reminders, real-time updates, and detailed reports. They find the dashboard helpful for a quick snapshot of tenant payments and appreciate the ease of generating receipts and balancing books. However, some users mention difficulties with tenant ledgers and report formats. DoorLoop users value the flexibility to adapt rent tracking for various property types and the ease of setting up recurring payments and late fee policies. They appreciate the automated reminders and the ability to run detailed reports. Some users mention issues with differentiating security deposits from rent. Overall, users find Buildium's rent tracking accurate and detailed, while they value DoorLoop's flexibility and automation features. Online Payments 4.5 (308) 4.7 (355) Buildium users find the online payments feature critical, appreciating the multiple payment options and the convenience it offers tenants. They note that it encourages timely payments and simplifies accounting. However, some users mention high fees for credit card payments and occasional delays in processing. DoorLoop users also value the convenience of online payments, highlighting the ease of setup and the reduction in manual processing. They appreciate the integration with the accounting system but mention slow payout processing times and high fees as downsides. In general, users think both platforms offer convenient online payment options, noting that Buildium provides multiple payment methods and DoorLoop integrates well with accounting but has slower processing times. Tenant Portal 4.4 (321) 4.7 (430) Buildium users appreciate the tenant portal for its ease of use, saying that it allows tenants to pay rent, request repairs, and communicate with property managers. They find it helpful for broadcasting announcements and maintaining records of maintenance requests. However, some users mention that older tenants find it challenging to use and that the app version is less user-friendly than the web portal. DoorLoop users also value the tenant portal for its convenience in making payments, submitting maintenance requests, and communicating with landlords. They appreciate the centralized communication and the ability to set up automatic payments. Some users note that tenant adoption can be challenging. Overall, users value Buildium's tenant portal for its comprehensive features, while they appreciate DoorLoop's ease of communication and automation. Accounting 4.2 (329) 4.6 (445) Buildium users find the accounting features comprehensive, saying that it allows them to track expenses, generate reports, and integrate with other systems like QuickBooks. They appreciate the customization options and the ease of correcting errors. However, some users mention issues with Canadian sales tax tracking and the inability to delete certain accounts. DoorLoop users value the accounting system for its flexibility and integration with bank accounts. They find it useful for tracking revenues and expenses, generating P&L statements, and managing multiple owners. Some users mention the need for improvements in navigation and auto-matching of recurring expenses. In summary, users think Buildium offers comprehensive accounting features with some limitations, while they find DoorLoop's system flexible and well-integrated but needing some enhancements. ## Pricing comparison ### Starting prices Buildium $62.00 Usage Based (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/pricing/) DoorLoop $69.00 Usage Based (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/211768/DoorLoop/pricing/) ### Value-for-money analysis 4.4 (2205) 4.7 (703) When it comes to the value for money of both Buildium and DoorLoop, Buildium's user reviews tend to focus on its affordability and extensive features, and DoorLoop reviews highlight its cost-effectiveness and comprehensive functionality. Reviewers find that Buildium offers good value for money, especially for small to mid-sized property management businesses. They appreciate its extensive features, reasonable pricing, and continuous updates. Users note that Buildium's pricing is competitive compared to other software, and they value the software's ability to grow with their business. However, some users mention that the incremental pricing can be problematic, and the cost can be high for small businesses with fewer units. As for DoorLoop, reviewers appreciate its cost-effective pricing and comprehensive features, making it suitable for small to mid-sized portfolios. They highlight the software's affordability, ease of use, and the value it provides. Users also mention that DoorLoop offers flexible pricing options that scale with their business needs. However, some users note that the cost can rise significantly with additional units, and the pricing structure can be complex. ## How does the user experience compare on Buildium vs DoorLoop? ### Overall rating 4.5 (2205) 4.8 (703) ### User interface Buildium DoorLoop ### Customer service and support Buildium Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat DoorLoop Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Buildium vs DoorLoop Both Buildium and DoorLoop are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how Buildium stacks up against DoorLoop and pick the one that fits best your needs. Users appreciate Buildium for its tenant management, highlighting the ease of handling maintenance requests, rent payments, and tenant communication. They also value its comprehensive property management features, noting its suitability for medium to large companies and its intuitive interface. Reviewers commend Buildium's customer service, mentioning its responsiveness and user-friendly support. At the same time, DoorLoop users praise its tenant management, citing the convenience of online payments and tenant portals. They also find its property management tools effective for various property types and appreciate its excellent customer service, which they say is always helpful and responsive. When it comes to cons, Buildium users find its reporting features limited and not intuitive, and they mention issues with payment processing setup and fees. Meanwhile, DoorLoop users note difficulties with accounting management, citing a lack of advanced features, and they also experience delays and complications with payment processing. \[[2](#source-item-2)\] Pros Buildium AN Alex N PresidentReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after the already clear and cause accounting issues since we pay owners based on clearing these payments, and the UI is generally stable.“ October 22, 2025 EP Elegija P Head of OperationsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination.“ February 9, 2026 DoorLoop JL Jim L Broker OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account.“ March 5, 2026 MG Michele G Vice PresidentReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI assistant Gary, who has also been a great help if you need to learn how to access or do something.“ October 27, 2025 Cons Buildium DP David P Broker - Owner - Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.“ March 24, 2026 EB Eric B Leasing AgentReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one.“ March 24, 2026 DoorLoop AR Andrew R OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “I was also not informed about the additional fee for a merchant account necessary for rent collection, which was one of the primary reasons I purchased the software. Upon realizing the cost, I found several other services offering more features at a much lower price. When I decided to cancel the service within 60 days of starting, I was denied a refund. Despite paying for a full year, I only used the service for less than 60 days, leaving me feeling unfairly treated.“ June 25, 2024 Eddie B OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually.“ July 28, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from property management software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Buildium and DoorLoop? Talk to a Capterra advisor for free and get results within 15 minutes. 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