# Compare Buildium vs Guesty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Buildium and Guesty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty --- # Buildium vs Guesty Features and Cost Comparison Last updated April 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BuildiumGuesty2/4 selected [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) [## Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price $62.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment AN EP Based on [2,205 reviews](#user-reviews) Positive 2,022 Neutral 110 Negative 73 [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [462 reviews](#user-reviews) Positive 399 Neutral 19 Negative 44 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,986 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.7 Channel Management NA Online Payments 4.5 Communication Management 3.5 73%Fit Missing features Feature ratings Reservations Management 4.5 Rent Tracking NA Channel Management 4.6 Online Payments 4.2 Communication Management 4.6 User satisfaction User satisfaction 4.5 User reviews[2,205](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.4 User satisfaction 4.4 User reviews[462](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $62Usage Based, Per Month - Free version - Free trial Price starts from $23Other, Per Month - Free version - Free trial Best for Best for Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations. Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. ## User reviews Pros & cons AN Alex N. President > "Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124) DP David P. Broker - Owner - Property Manager > "Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117956) EP Elegija P. Head of Operations > "Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712) EB Eric B. Leasing Agent > "Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022) Angela B. Property Manager > "The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227) KT Kevin T. Accountant > "Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670) ON Olena N. Administrative Assistant > "The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596) AM Alison M. Association Portfolio Management > "There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094594) SD Sarah D. emergency housing case manager > "I keep track of all my tenants in a homeless shelter & creating events from shift to shift is easy and readily available to all shifts." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199) LB Lisa B. Bookkeeper - Administrative Assistant > "I was unable to link the auto reconciliation for the bank statement because there was an issue with app that is being used for that purpose. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041) LB Lydia B. Broker Owner > "I’m a very small property manager under 20 doors but I’ve needed the support for applications, screening, accounting and posting listings which Buildium..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738) IB IRIS B. ADMINISTRATIVE ASSISTANT > "THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118207) KE Kristen E. Office and maintenance coordinator > "We really like that you can create maintenance work orders for our vendors, accept payments to a portal, esign documents, send leases and other forms..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6813971) NM Naomi M. Property Manager > "so i cant create distinct leases for my houses and separate agreements for my camper rentals." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7109672) MC Maria C. Maintenance coordinator > "I enjoy being able to find all the information needed, from lease agreements to notes about the residents and the ability to communicate with residents as..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6863245) EP Elegija P. Head of Operations > "The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712) JW Janice W. Assistant Treasurer - HOA > "It adds value to HOA mangt of Communication with residents as well as its Accounting & Reporting capabilities are superb" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039487) AN Alex N. President > "Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124) JE Jonathan E. Owner > "I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940) AN Alex N. President > "On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124) JO Joshua O. Property Manager Assistant > "What I like about the platform is the easy access to property and tenants profile and also the creating of bills" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7041362) JR Jennifer R. Owner > "Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875) ON Olena N. Administrative Assistant > "Some reporting and customization features could also be more flexible for property management needs." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596) PH Peter H. Owner > "Also you enter the appliances and all information but cant retrieve the information for the lease." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344) SS Stephanie S. Property Manager > "It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252) JS Jonathon S. Controller > "The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6343152) MF Marc F. Managing Member > "Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6861137) VF VINCENT F. Owner > "The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116049) EB Eric B. Leasing Agent > "I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022) SF Stephen F. Owner > "We had to move on due to delays in linking our business bank account to the portal for payment receipt." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___7078315) LN Lori N. Property Management Associate > "I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7054693) PO Peter O. Owner > "I tried to have the name of the checking account in the banking tab changed and it could not be done." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092757) TS Tyler S. Resident Manager > "I use it for managing tenants and tasks in building with usually no issues." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093046) AV Aida V. Property Accountant > "These have to be created and calculated manually, which is time-consuming and increases the risk of error when managing multiple properties." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033) KT Kevin T. Accountant > "It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670) TK Tamara K. Asset Manager > "Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117861) LS Lori S. Property Manager > "Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117919) PH Peter H. Owner > "Leases and the way it fills in fields feels clunky. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344) CF Colleen F. Community Association Manager > "The easy access to information when needed through the mobile application and the fact that I can find information quickly." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036676) KS Kyle S. Property Manager > "Mobile support is lacking, and many features available on desktop simply cannot be done on mobile. If they can be done, it certainly isn't easy to figure..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6826707) LB Lisa B. Bookkeeper - Administrative Assistant > "The speed of transitioning from page to page and updating of information is excellent. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041) AC Anna C. Accountant > "The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6353410) AV Aida V. Property Accountant > "I also appreciate the built-in leasing functionality that allows applicants to submit forms via a link - very convenient." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033) AK Anthony K. Asset manager > "I find security deposit handling, prepaid rent, and rent changes clunky. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6816693) LB Lydia B. Broker Owner > "The wait is rarely long and the team has almost always answered my question or guided me to fix my accounting issue promptly." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738) JR Jennifer R. Owner > "Since being sold the prices went up a lot and I can no longer make a call for help." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875) WKL William Kent L. Property Manager > "I like the way you can add invoices and not worry about them not getting paid ." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285) GP Guillermo P. Survey too long - now turns out Mexico is not supported > "I can't update several recurring tasks due date, status, assignees and collaborators at the same time like regular tasks" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6623485) SD Sarah D. emergency housing case manager > "Compared to previous years it has made things much easier for a team of people to keep information passed from person to person much easier." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199) BJ Barb J. Property Manager > "The changes happening in the ledger, please don't let those go into effect, the new version is much more cumbersome to read." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808691) AB Ashley B. Administrative Assistant > "I greatly appreciate how Buildium keeps track of everything from finances to tasks/maintenance requests for tenants." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808845) MC Matt C. Owner > "My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6616566) DH Deborah H. Property Manager > "Which I have a couple of calls with really no results but homework, so basically you train yourself on the website but you paid a pretty nice price for..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039058) LM Lana M. Broker > "They charge credit card fees from the landloard and can't provide information about who paid with a credit card." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297) SS Stephanie S. Property Manager > "The platform is intuitive, well-organized, and designed with real property managers in mind. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252) LM Lana M. Broker > "You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work...." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297) JE Jonathan E. Owner > "Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize the use..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940) AS Ateer S. CEO > "Doesn’t seem to have real time connectivity to" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115942) CD Cassandra D. Real Estate Specialist > "We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118108) DA Daniel A. Owner > "They would not settle my account for the used time on the plaform and charged me an extra 260 days. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6801045) JF Joseph F. Broker in charge > "It was easy to train my part time staff and it helps me keep tabs on all of my clients." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093567) JH Jeff H. President - CEO > "Charging them per owner is not the right answer." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7089636) LT Laura T. Assistant Property Manager > "The projects that link a task to another are also very useful to pull up past actions." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039055) AB Alyssa B. Asset Manager > "Charged us for subscription then turned off tenant turner so we could not use it for the last month of our account being active." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6643821) SD Sarah D. emergency housing case manager > "I like how easy it is to navigate & when doing notes it makes it easier to add the events for a short summary." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199) JR Jennifer R. Owner > "A lot of features I do not know how to use, however that is my fault." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875) SS Stephanie S. Property Manager > "Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252) SG Stephanie G. VP, Customer Relations > "I feel this is more of a me problem, rather than a Buildium issue." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7043047) AB Arina B. Bookkeeper > "It is especially well-suited for medium to large property management companies. While it may require a financial investment and some initial learning..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6421216) NT Novella T. President > "Disappointed that I didn't know the contract renews every March and it is a lot of money. If I was told this, I don't remember." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808842) WKL William Kent L. Property Manager > "I find itis easy to keep track of the owners statements and keep it up to date ." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285) AB Arina B. Bookkeeper > "Buildium can be expensive, especially for smaller property management companies or individual landlords managing a few properties." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6421216) PM Patricia M. Principal Broker Owner > "The program is easy for my tenants to make their payments and the software is just so user friendly for myself as well." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036941) RS Ryan S. Property manager accountant > "The refresh rate of the website can be a bit slow especially certain times of the month." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6350361) Angela B. Property Manager > "Buildium works great when your portfolio of properties is medium to big size." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227) AN Aimee N. Owner > "I want there to be a place where I can enter the payment on the same page. If I don’t enter payment then that it should be listed as outstanding, but..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___5091901) MM Martin M. Owner > "In addition to my previous positive comments, the tenant ePay option is fantastic!" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7089750) GC Greg C. VP > "E-pay, Poor interfaces, Limited services in the accounting software, Lists your properties as "apartments" on websites not as what they are. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___4908060) SS Stephanie S. Property Manager > "Buildium has been a game-changer for our property management operations. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252) BF Brad F. Owner Operator > "The reporting features (especially ePay reports to reconcile credit card transaction costs on a per-property basis) are not 100% clear or intuitive." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6004082) [View Reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without requiring..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set up." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it significantly..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing misstakes!" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to use,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MM Morgan M. Manager > "This was interfering with my booking settings and causing havoc with our booking calendar. When I logged in there were limited settings due to the free trial ending, and it..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6290326) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is vigilant..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over and..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our size." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) RV Renata V. Vacational rental manager > "I cant even give an invoice for my guests with them details, my property owners cant see anything on them"landing page", because there is not even owner portal." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6295612) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) MJ MuhammEd J. Reservation Agent > "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) MT Michelle T. Property Manager > "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) BL Barry L. Maintenance Supervisor > "Allowing me full visibility of vacancies and guests names helps me schedule my team" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) GJ Gabriele J. owner of holiday apartment rental agency > "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) AM Arturo M. Reservation manager > "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644) LS Laura S. Community Association Manager and Property Manager > "A few features are hard to navigate, and the platform has a learning curve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021) YM Yazmin M. Maintenance > "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) EC Eddie C. Owner > "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545) JP Jennifer P. Owner > "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193) CL Carlyn L. Senior Reservations Agent > "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819) MT Michelle T. Property Manager > "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) AN Achraf N. reservation > "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) MR Mike R. Manager > "These portals seem to be bought and sold constantly making few improvements to the user" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673) AM Azhar M. Listing Manager > "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616) MVC Maria-Vittoria C. Owner > "The cancellation experience compounded the frustration, with continued billing despite prior notice." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select from)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) BJ H. Owner - CEO > "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) LG Luke G. Contractor > "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) MZ Michael Z. ceo > "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) LW LEEONIE W. Owner > "my subscription was cancelled. And now I can't contact Guesty when I log into my account." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6766707) KV Kaylyn V. AGM > "Having both web and mobile access is a major plus, especially for a resort where our team is frequently on the move." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054137) MC MORGANNE C. Operations Manager > "That we can't print daily task sheet" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402) JR John R. President > "Managing reservations, guest communication, and operational tasks is extremely efficient." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) TA Tony A. President > "We had a catastrophic nightmare integration with Vrbo, which would’ve put us out of business. If we didn’t think fast and change the whole nature of our business, nobody..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6239184) CF Christopher F. General Manager > "The user interface is straightforward, and I’ve even seen Guesty adopt a couple of suggestions I made along the way, which shows they’re paying attention to user needs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049186) SL Sandi L. Owner > "There are so many features in Guesty that I have not figured out how to use because the pages of manuals they have online to figure it out are not user friendly and support..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6409878) SB Shannon B. Owner > "It is so helpful for us to have all of our bookings in one place instead of managing multiple platforms." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048993) JM Jeff M. CTO > "It's a little bit more expensive than other competitors." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051600) KK Katie K. Vacation Rental Manager > "I love that all of my listing information and other booking sites can all be in one central location." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107635) Daniel H. CEO > "I expressed my concerns that adding other things to something that is broken won't fix the issue that we are dealing with." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) MT Matthew T. Director > "Having messaging automated and all in one place makes it a lot easier to manage bookings." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053492) NP Nicholas P. President > "The API performance is also disappointing, with frequent outages that lead to major synchronization issues." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6287856) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## User interface 4.48 (2,205) 4.44 (462) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important Buildium Top features 35/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#features) Guesty 33/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/159377/Guesty/#features) ### Recognition No recognitions have been awarded to Buildium No recognitions have been awarded to Guesty ### Deployment & support Buildium Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Buildium - By RealPage - Located in United States - Founded in 2015 Guesty - By Guesty - Located in United States - Founded in 2014 ## Popular Comparisons [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $62/month Price $69/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/47428-211768/Buildium-Property-Management-Software-vs-DoorLoop) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 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