# Compare Buildium vs Hostaway 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Buildium and Hostaway based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/47428-152433/Buildium-Property-Management-Software-vs-Hostaway --- # Buildium vs Hostaway Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BuildiumHostaway2/4 selected [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) [## Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price $62.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment AN EP Based on [2,205 reviews](#user-reviews) Positive 2,022 Neutral 110 Negative 73 [## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,524 reviews](#user-reviews) Positive 1,454 Neutral 24 Negative 46 ## Summary * * * Key features rated by users Features selected based on 4,986 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.7 Channel Management NA Online Payments 4.5 Communication Management 3.5 82%Fit Missing features Feature ratings Reservations Management 4.8 Rent Tracking NA Channel Management 4.6 Online Payments 4.5 Communication Management 4.6 User satisfaction User satisfaction 4.5 User reviews[2,205](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.4 User satisfaction 4.8 User reviews[1,524](https://www.capterra.com/p/152433/Hostaway/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $62Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations. Best for Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## User reviews Pros & cons AN Alex N. President > "Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124) DP David P. Broker - Owner - Property Manager > "Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117956) EP Elegija P. Head of Operations > "Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712) EB Eric B. Leasing Agent > "Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022) Angela B. Property Manager > "The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227) KT Kevin T. Accountant > "Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670) ON Olena N. Administrative Assistant > "The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596) AM Alison M. Association Portfolio Management > "There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094594) SD Sarah D. emergency housing case manager > "I keep track of all my tenants in a homeless shelter & creating events from shift to shift is easy and readily available to all shifts." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199) LB Lisa B. Bookkeeper - Administrative Assistant > "I was unable to link the auto reconciliation for the bank statement because there was an issue with app that is being used for that purpose. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041) LB Lydia B. Broker Owner > "I’m a very small property manager under 20 doors but I’ve needed the support for applications, screening, accounting and posting listings which Buildium..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738) IB IRIS B. ADMINISTRATIVE ASSISTANT > "THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118207) KE Kristen E. Office and maintenance coordinator > "We really like that you can create maintenance work orders for our vendors, accept payments to a portal, esign documents, send leases and other forms..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6813971) NM Naomi M. Property Manager > "so i cant create distinct leases for my houses and separate agreements for my camper rentals." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7109672) MC Maria C. Maintenance coordinator > "I enjoy being able to find all the information needed, from lease agreements to notes about the residents and the ability to communicate with residents as..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6863245) EP Elegija P. Head of Operations > "The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712) JW Janice W. Assistant Treasurer - HOA > "It adds value to HOA mangt of Communication with residents as well as its Accounting & Reporting capabilities are superb" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039487) AN Alex N. President > "Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124) JE Jonathan E. Owner > "I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940) AN Alex N. President > "On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124) JO Joshua O. Property Manager Assistant > "What I like about the platform is the easy access to property and tenants profile and also the creating of bills" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7041362) JR Jennifer R. Owner > "Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875) ON Olena N. Administrative Assistant > "Some reporting and customization features could also be more flexible for property management needs." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596) PH Peter H. Owner > "Also you enter the appliances and all information but cant retrieve the information for the lease." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344) SS Stephanie S. Property Manager > "It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252) JS Jonathon S. Controller > "The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6343152) MF Marc F. Managing Member > "Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6861137) VF VINCENT F. Owner > "The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116049) EB Eric B. Leasing Agent > "I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022) SF Stephen F. Owner > "We had to move on due to delays in linking our business bank account to the portal for payment receipt." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___7078315) LN Lori N. Property Management Associate > "I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7054693) PO Peter O. Owner > "I tried to have the name of the checking account in the banking tab changed and it could not be done." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092757) TS Tyler S. Resident Manager > "I use it for managing tenants and tasks in building with usually no issues." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093046) AV Aida V. Property Accountant > "These have to be created and calculated manually, which is time-consuming and increases the risk of error when managing multiple properties." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033) KT Kevin T. Accountant > "It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670) TK Tamara K. Asset Manager > "Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117861) LS Lori S. Property Manager > "Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117919) PH Peter H. Owner > "Leases and the way it fills in fields feels clunky. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344) CF Colleen F. Community Association Manager > "The easy access to information when needed through the mobile application and the fact that I can find information quickly." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036676) KS Kyle S. Property Manager > "Mobile support is lacking, and many features available on desktop simply cannot be done on mobile. If they can be done, it certainly isn't easy to figure..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6826707) LB Lisa B. Bookkeeper - Administrative Assistant > "The speed of transitioning from page to page and updating of information is excellent. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041) AC Anna C. Accountant > "The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6353410) AV Aida V. Property Accountant > "I also appreciate the built-in leasing functionality that allows applicants to submit forms via a link - very convenient." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033) AK Anthony K. Asset manager > "I find security deposit handling, prepaid rent, and rent changes clunky. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6816693) LB Lydia B. Broker Owner > "The wait is rarely long and the team has almost always answered my question or guided me to fix my accounting issue promptly." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738) JR Jennifer R. Owner > "Since being sold the prices went up a lot and I can no longer make a call for help." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875) WKL William Kent L. Property Manager > "I like the way you can add invoices and not worry about them not getting paid ." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285) GP Guillermo P. Survey too long - now turns out Mexico is not supported > "I can't update several recurring tasks due date, status, assignees and collaborators at the same time like regular tasks" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6623485) SD Sarah D. emergency housing case manager > "Compared to previous years it has made things much easier for a team of people to keep information passed from person to person much easier." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199) BJ Barb J. Property Manager > "The changes happening in the ledger, please don't let those go into effect, the new version is much more cumbersome to read." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808691) AB Ashley B. Administrative Assistant > "I greatly appreciate how Buildium keeps track of everything from finances to tasks/maintenance requests for tenants." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808845) MC Matt C. Owner > "My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6616566) DH Deborah H. Property Manager > "Which I have a couple of calls with really no results but homework, so basically you train yourself on the website but you paid a pretty nice price for..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039058) LM Lana M. Broker > "They charge credit card fees from the landloard and can't provide information about who paid with a credit card." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297) SS Stephanie S. Property Manager > "The platform is intuitive, well-organized, and designed with real property managers in mind. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252) LM Lana M. Broker > "You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work...." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297) JE Jonathan E. Owner > "Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize the use..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940) AS Ateer S. CEO > "Doesn’t seem to have real time connectivity to" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115942) CD Cassandra D. Real Estate Specialist > "We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118108) DA Daniel A. Owner > "They would not settle my account for the used time on the plaform and charged me an extra 260 days. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6801045) JF Joseph F. Broker in charge > "It was easy to train my part time staff and it helps me keep tabs on all of my clients." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093567) JH Jeff H. President - CEO > "Charging them per owner is not the right answer." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7089636) LT Laura T. Assistant Property Manager > "The projects that link a task to another are also very useful to pull up past actions." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039055) AB Alyssa B. Asset Manager > "Charged us for subscription then turned off tenant turner so we could not use it for the last month of our account being active." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6643821) SD Sarah D. emergency housing case manager > "I like how easy it is to navigate & when doing notes it makes it easier to add the events for a short summary." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199) JR Jennifer R. Owner > "A lot of features I do not know how to use, however that is my fault." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875) SS Stephanie S. Property Manager > "Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252) SG Stephanie G. VP, Customer Relations > "I feel this is more of a me problem, rather than a Buildium issue." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7043047) AB Arina B. Bookkeeper > "It is especially well-suited for medium to large property management companies. While it may require a financial investment and some initial learning..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6421216) NT Novella T. President > "Disappointed that I didn't know the contract renews every March and it is a lot of money. If I was told this, I don't remember." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808842) WKL William Kent L. Property Manager > "I find itis easy to keep track of the owners statements and keep it up to date ." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285) AB Arina B. Bookkeeper > "Buildium can be expensive, especially for smaller property management companies or individual landlords managing a few properties." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6421216) PM Patricia M. Principal Broker Owner > "The program is easy for my tenants to make their payments and the software is just so user friendly for myself as well." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036941) RS Ryan S. Property manager accountant > "The refresh rate of the website can be a bit slow especially certain times of the month." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6350361) Angela B. Property Manager > "Buildium works great when your portfolio of properties is medium to big size." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227) AN Aimee N. Owner > "I want there to be a place where I can enter the payment on the same page. If I don’t enter payment then that it should be listed as outstanding, but..." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___5091901) MM Martin M. Owner > "In addition to my previous positive comments, the tenant ePay option is fantastic!" [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7089750) GC Greg C. VP > "E-pay, Poor interfaces, Limited services in the accounting software, Lists your properties as "apartments" on websites not as what they are. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___4908060) SS Stephanie S. Property Manager > "Buildium has been a game-changer for our property management operations. " [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252) BF Brad F. Owner Operator > "The reporting features (especially ePay reports to reconcile credit card transaction costs on a per-property basis) are not 100% clear or intuitive." [See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6004082) [View Reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) WF William F. Owner > "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) Kim G. owner > "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752) Duy N. Owner > "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) KK Kara K. Senior Associate > "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059) Doris S. Operations Manager > "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) DS David S. Company director > "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to the..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338) WF Woldemar F. Managing Director > "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172) VS Via S. operation manager > "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881) JC JAMES C. owner > "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) Jason D. CEO > "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) JC JAMES C. owner > "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) MV Marinda V. Business owner > "The code to display booking calendars on external websites did not work correctly, so we had to use a work around." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595) SM Sonya M. Property Manager > "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo, or..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207) Laila S. director > "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275) JC JAMES C. owner > "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) FV Fatima V. Operations Manager > "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) Duy N. Owner > "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) LD Linda D. Owner > "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616) KM Kelly M. Director > "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755) ES Ella S. director > "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550) FV Fatima V. Operations Manager > "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) MS Melissa S. Owner and Managing Director > "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) CQ Christopher Q. Airbnb Host > "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288) FE Felicia E. CFO > "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266) JK Jaclyn K. Co owner - Short Term Property Management > "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453) TZ Tamzed Z. Head Admin > "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) JV Jelle V. Business Owner > "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948) AD Anu D. Owner > "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709) WF William F. Owner > "It has allowed me to scale my short-term rental business while keeping operations organized and efficient." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) Jason D. CEO > "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) TZ Tamzed Z. Head Admin > "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) VR Verified Reviewer Manager > "Also some of the features dont always work like I expected, and customer support can be slow to respond at times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) AB Alex B. Property manager > "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336) Karen S. director > "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared to..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717) Doris S. Operations Manager > "The calendar synchronization is reliable and handles our inventory flawlessly across all channels." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) RA Romeu A. Owner > "The accounting part its terrible, i'm not saying that i need to pay the owners on the platform, but i need to assign the houses to the owner, and keep track of theirs..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6282242) JW Jennifer W. Onwer > "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782) Doris S. Operations Manager > "At the moment, it can be cumbersome when handling large batches of images." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) WF William F. Owner > "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) LF Lorenzo F. Property Manager CEO > "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local company..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438) RD Romeo D. PM > "It simplifies every part of the process — from messaging and reservations to pricing and automation." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998) GMD Gian Mario D. CEO > "sometimes few feature can't be customise or added (for example key door tab)." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026) ENA Emma Noelle A. NA > "The added benefit of powerful automation for guest messaging and tasks further streamlines daily operations." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7041405) LH Leanne H. Director > "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569) OP Oscar P. CEO > "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121) VR Verified Reviewer owner > "If the agents are busy and you leave a call back number I have not gotten ever a call back." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641) Doris S. Operations Manager > "This feature has been absolutely invaluable to us. As we were first starting out, I called many times, often at all hours of the night, trying to figure out urgent..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) MS Melissa S. Owner and Managing Director > "Example: we set up a new listing as pet friendly, then after publishing the property owner didn't want to allow pets. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) MW Meg W. Accommodation Owner > "My favourite part is the fact that I can have all of my calendars in one system." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023275) PS Philip S. Partner > "However VRBO setup is slow and email design features need improvement." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) DP David P. Owner > "My goal is primarily Medium Term stays via Airbnb and for the direct booking portal to fill in the 7-27 day empty calendar spaces between longer term stays." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6284898) Jason D. CEO > "The VRBO integration wrecked our VRBO bookings." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) BR Bart R. adm > "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995) SS Sara S. Property Manager > "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it thinks..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) YA Yaseen A. Owner > "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462) CL Chris L. Guest Relation Specialist > "Additionally, the integration process with third-party OTAs was quite challenging." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) JJ John J. Rental Experience Supervisor > "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741) TT Tony T. CEO > "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152) LD Luis D. Manager > "We rely on Hostaway to manage our portfolio of properties, and it has streamlined our operations significantly." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026579) JE Julie E. Property Manager > "Onboarding process is way more complex than it was made to appear when talking to the sales team. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794) JF Jan F. Owner > "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417) MD Marie D. VA Property Manager > "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776) JC Jenna C. Property Manager > "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251) DR David R. Owner > "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737) SB Sheela B. Listing Agent > "It's good for business that has a lot of projects. Because of Hostaway we can project our upcoming reservation and plan." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7024633) SB Sheela B. Listing Agent > "It's very difficult to correct a mistake in calendar in Hostaway" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7024633) VR Verified Reviewer Manager > "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) HG Heather G. Partner > "A few of the setup items are not very self-explanatory." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) HG Heather G. Partner > "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has been..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) JO Janet O. Ownee > "Sometimes there are bugs and I have to call in to get support." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023229) SN Seth N. Owner > "Excellent features, mainly intuitive (though I did catch some things to increase efficiency for users), automations for letters and cleaning tasks are super helpful." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6801131) SC Sergio C. Airbnb Property Management > "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680) SS Sara S. Property Manager > "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) PM Paul M. properties Owner > "Overpayment + wasn't clear about the amount to pay (only solution where you have the surprise to add VAT)" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6806336) KN Kevin N. Owner > "Great tool to integrate all calendars and aspects of managing properties. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324) SG Sean G. CEO > "The website can be a little difficult to figue out on my own. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7022219) JC JAMES C. owner > "It centralizes guest communication from every platform, making it easy to stay organized and respond quickly." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) NA Niclas A. Property Manager > "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150) LD Luis D. Manager > "The automation tools are also top-notch and have reduced the risk of errors across our listings." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026579) CL Chris L. Guest Relation Specialist > "The only challenge I’ve encountered has been with the integration process." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) [View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/) ## User interface 4.48 (2,205) 4.77 (1,524) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important Buildium 35/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#features) Hostaway Top features 36/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/152433/Hostaway/#features) ### Recognition No recognitions have been awarded to Buildium No recognitions have been awarded to Hostaway ### Deployment & support Buildium Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Hostaway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Buildium - By RealPage - Located in United States - Founded in 2015 Hostaway - By Hostaway - Located in Finland - Founded in 2015 ## Popular Comparisons [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $62/month Price $69/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/47428-211768/Buildium-Property-Management-Software-vs-DoorLoop) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.7 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) $62/month Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-47428/Entrata-vs-Buildium-Property-Management-Software) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) $62/month Price Contact vendor for pricing 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/47428-135182/Buildium-Property-Management-Software-vs-ResMan) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Contact vendor for pricing Price $23/month 4.7 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.62 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) $62/month Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-47428/Rent-Manager-vs-Buildium-Property-Management-Software) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-152433/Entrata-vs-Hostaway) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (502)](https://www.capterra.com/p/166893/Innago/reviews/) $62/month Price $0 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/47428-166893/Buildium-Property-Management-Software-vs-Innago) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.62 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) vs [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) $62/month Price $15/month 4.3 Features 4.1 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/47428-133029/Buildium-Property-Management-Software-vs-TenantCloud) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (502)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.7 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152433-166893/Hostaway-vs-Innago)