# Compare Buildium vs PayHOA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Buildium and PayHOA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/47428-146693/Buildium-Property-Management-Software-vs-PayHOA

---

# Buildium vs PayHOA Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BuildiumPayHOA2/4 selected

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

[## Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting Price

$62.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

AN

EP

Based on [2,205 reviews](#user-reviews)

Positive

2,022

Neutral

110

Negative

73

[## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

GC

Based on [574 reviews](#user-reviews)

Positive

546

Neutral

20

Negative

8

What’s your intended use case?

## Summary

* * *

Features in HOA Software

36 / 43

Best performer

41 / 43

Only PayHOA

-   Access Controls/Permissions
-   Calendar Management
-   Customizable Branding

User satisfaction

User satisfaction

4.5

User reviews[2,205](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[574](https://www.capterra.com/p/146693/PayHOA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$62Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$54Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.

Best for

PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike.

## User reviews

Pros & cons

AN

Alex N.

President

> "Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

DP

David P.

Broker - Owner - Property Manager

> "Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117956)

EP

Elegija P.

Head of Operations

> "Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712)

EB

Eric B.

Leasing Agent

> "Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022)

Angela B.

Property Manager

> "The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227)

KT

Kevin T.

Accountant

> "Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670)

ON

Olena N.

Administrative Assistant

> "The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596)

AM

Alison M.

Association Portfolio Management

> "There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094594)

SD

Sarah D.

emergency housing case manager

> "I keep track of all my tenants in a homeless shelter & creating events from shift to shift is easy and readily available to all shifts."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199)

LB

Lisa B.

Bookkeeper - Administrative Assistant

> "I was unable to link the auto reconciliation for the bank statement because there was an issue with app that is being used for that purpose. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041)

LB

Lydia B.

Broker Owner

> "I’m a very small property manager under 20 doors but I’ve needed the support for applications, screening, accounting and posting listings which Buildium..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738)

IB

IRIS B.

ADMINISTRATIVE ASSISTANT

> "THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118207)

KE

Kristen E.

Office and maintenance coordinator

> "We really like that you can create maintenance work orders for our vendors, accept payments to a portal, esign documents, send leases and other forms..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6813971)

NM

Naomi M.

Property Manager

> "so i cant create distinct leases for my houses and separate agreements for my camper rentals."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7109672)

MC

Maria C.

Maintenance coordinator

> "I enjoy being able to find all the information needed, from lease agreements to notes about the residents and the ability to communicate with residents as..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6863245)

EP

Elegija P.

Head of Operations

> "The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712)

JW

Janice W.

Assistant Treasurer - HOA

> "It adds value to HOA mangt of Communication with residents as well as its Accounting & Reporting capabilities are superb"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039487)

AN

Alex N.

President

> "Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

JE

Jonathan E.

Owner

> "I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940)

AN

Alex N.

President

> "On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

JO

Joshua O.

Property Manager Assistant

> "What I like about the platform is the easy access to property and tenants profile and also the creating of bills"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7041362)

JR

Jennifer R.

Owner

> "Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

ON

Olena N.

Administrative Assistant

> "Some reporting and customization features could also be more flexible for property management needs."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596)

PH

Peter H.

Owner

> "Also you enter the appliances and all information but cant retrieve the information for the lease."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344)

SS

Stephanie S.

Property Manager

> "It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

JS

Jonathon S.

Controller

> "The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6343152)

MF

Marc F.

Managing Member

> "Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6861137)

VF

VINCENT F.

Owner

> "The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116049)

EB

Eric B.

Leasing Agent

> "I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022)

SF

Stephen F.

Owner

> "We had to move on due to delays in linking our business bank account to the portal for payment receipt."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___7078315)

LN

Lori N.

Property Management Associate

> "I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7054693)

PO

Peter O.

Owner

> "I tried to have the name of the checking account in the banking tab changed and it could not be done."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092757)

TS

Tyler S.

Resident Manager

> "I use it for managing tenants and tasks in building with usually no issues."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093046)

AV

Aida V.

Property Accountant

> "These have to be created and calculated manually, which is time-consuming and increases the risk of error when managing multiple properties."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033)

KT

Kevin T.

Accountant

> "It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670)

TK

Tamara K.

Asset Manager

> "Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117861)

LS

Lori S.

Property Manager

> "Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117919)

PH

Peter H.

Owner

> "Leases and the way it fills in fields feels clunky. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344)

CF

Colleen F.

Community Association Manager

> "The easy access to information when needed through the mobile application and the fact that I can find information quickly."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036676)

KS

Kyle S.

Property Manager

> "Mobile support is lacking, and many features available on desktop simply cannot be done on mobile. If they can be done, it certainly isn't easy to figure..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6826707)

LB

Lisa B.

Bookkeeper - Administrative Assistant

> "The speed of transitioning from page to page and updating of information is excellent. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041)

AC

Anna C.

Accountant

> "The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6353410)

AV

Aida V.

Property Accountant

> "I also appreciate the built-in leasing functionality that allows applicants to submit forms via a link - very convenient."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033)

AK

Anthony K.

Asset manager

> "I find security deposit handling, prepaid rent, and rent changes clunky. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6816693)

LB

Lydia B.

Broker Owner

> "The wait is rarely long and the team has almost always answered my question or guided me to fix my accounting issue promptly."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738)

JR

Jennifer R.

Owner

> "Since being sold the prices went up a lot and I can no longer make a call for help."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

WKL

William Kent L.

Property Manager

> "I like the way you can add invoices and not worry about them not getting paid ."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285)

GP

Guillermo P.

Survey too long - now turns out Mexico is not supported

> "I can't update several recurring tasks due date, status, assignees and collaborators at the same time like regular tasks"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6623485)

SD

Sarah D.

emergency housing case manager

> "Compared to previous years it has made things much easier for a team of people to keep information passed from person to person much easier."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199)

BJ

Barb J.

Property Manager

> "The changes happening in the ledger, please don't let those go into effect, the new version is much more cumbersome to read."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808691)

AB

Ashley B.

Administrative Assistant

> "I greatly appreciate how Buildium keeps track of everything from finances to tasks/maintenance requests for tenants."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808845)

MC

Matt C.

Owner

> "My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6616566)

DH

Deborah H.

Property Manager

> "Which I have a couple of calls with really no results but homework, so basically you train yourself on the website but you paid a pretty nice price for..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039058)

LM

Lana M.

Broker

> "They charge credit card fees from the landloard and can't provide information about who paid with a credit card."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297)

SS

Stephanie S.

Property Manager

> "The platform is intuitive, well-organized, and designed with real property managers in mind. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

LM

Lana M.

Broker

> "You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work...."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297)

JE

Jonathan E.

Owner

> "Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize the use..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940)

AS

Ateer S.

CEO

> "Doesn’t seem to have real time connectivity to"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115942)

CD

Cassandra D.

Real Estate Specialist

> "We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118108)

DA

Daniel A.

Owner

> "They would not settle my account for the used time on the plaform and charged me an extra 260 days. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6801045)

JF

Joseph F.

Broker in charge

> "It was easy to train my part time staff and it helps me keep tabs on all of my clients."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093567)

JH

Jeff H.

President - CEO

> "Charging them per owner is not the right answer."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7089636)

LT

Laura T.

Assistant Property Manager

> "The projects that link a task to another are also very useful to pull up past actions."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039055)

AB

Alyssa B.

Asset Manager

> "Charged us for subscription then turned off tenant turner so we could not use it for the last month of our account being active."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6643821)

SD

Sarah D.

emergency housing case manager

> "I like how easy it is to navigate & when doing notes it makes it easier to add the events for a short summary."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199)

JR

Jennifer R.

Owner

> "A lot of features I do not know how to use, however that is my fault."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

SS

Stephanie S.

Property Manager

> "Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

SG

Stephanie G.

VP, Customer Relations

> "I feel this is more of a me problem, rather than a Buildium issue."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7043047)

AB

Arina B.

Bookkeeper

> "It is especially well-suited for medium to large property management companies. While it may require a financial investment and some initial learning..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6421216)

NT

Novella T.

President

> "Disappointed that I didn't know the contract renews every March and it is a lot of money. If I was told this, I don't remember."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808842)

WKL

William Kent L.

Property Manager

> "I find itis easy to keep track of the owners statements and keep it up to date ."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285)

AB

Arina B.

Bookkeeper

> "Buildium can be expensive, especially for smaller property management companies or individual landlords managing a few properties."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6421216)

PM

Patricia M.

Principal Broker Owner

> "The program is easy for my tenants to make their payments and the software is just so user friendly for myself as well."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036941)

RS

Ryan S.

Property manager accountant

> "The refresh rate of the website can be a bit slow especially certain times of the month."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6350361)

Angela B.

Property Manager

> "Buildium works great when your portfolio of properties is medium to big size."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227)

AN

Aimee N.

Owner

> "I want there to be a place where I can enter the payment on the same page. If I don’t enter payment then that it should be listed as outstanding, but..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___5091901)

MM

Martin M.

Owner

> "In addition to my previous positive comments, the tenant ePay option is fantastic!"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7089750)

GC

Greg C.

VP

> "E-pay, Poor interfaces, Limited services in the accounting software, Lists your properties as "apartments" on websites not as what they are. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___4908060)

SS

Stephanie S.

Property Manager

> "Buildium has been a game-changer for our property management operations. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

BF

Brad F.

Owner Operator

> "The reporting features (especially ePay reports to reconcile credit card transaction costs on a per-property basis) are not 100% clear or intuitive."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6004082)

[View Reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

GC

Ginger C.

Board Secretary

> "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373)

AC

Alex C.

Manager

> "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

CC

Caryn C.

President, Board of Directors

> "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551)

RH

RaeAnne H.

Community Association Manager HOA Management

> "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

KB

Kevin B.

President

> "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929)

MM

Mitchell M.

Asset Manager

> "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082)

EG

Ebrahim G.

Treasurer

> "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

SC

Sandra C.

CFO

> "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526)

MP

Michael P.

President

> "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

EG

Ebrahim G.

Treasurer

> "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

CK

Catherine K.

Retired

> "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680)

SS

Stacy S.

Resident

> "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

AB

Anisa B.

HOA Board Secretary

> "It integrates all our needs in one place, from payments to communications and records."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375)

DM

Dennis M.

Treasurer

> "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949)

SH

Stuart H.

Treasurer

> "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683)

GG

Greg G.

Retired

> "We currently have no transactions flowing from our bank for the last two weeks and still have no eta."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

HB

Hilary B.

Association Director

> "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

VC

Vincent C.

President

> "Its hard to manage accounting... balance does not true up the way cash accounting would expect..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249)

ST

Steve T.

Treasurer

> "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643)

MC

Mark C.

President

> "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842)

AH

Andrea H.

HOA Board President

> "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455)

JB

Jordan B.

Cost Analyst

> "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

KM

Katie M.

Community Manager

> "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212)

WR

Wayne R.

Treasurer

> "Not having 30-60-90 notices sent out to owners with late charges attached."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324)

JB

Jordan B.

Cost Analyst

> "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going through..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

AA

Annemarie A.

Secretary

> "Some of the billing/invoice procedures cause us some issues."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725)

AC

Alex C.

Manager

> "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "While PayHOA offers strong overall value, there are still some system bugs that can create frustration."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The oh-so-simple design literally allows anyone with even basic computer skills to quickly utilize the system fully with minimal training."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

GB

Gene B.

President

> "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006)

VL

Vencent L.

CEO

> "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

PQ

Paula Q.

Secretary

> "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626)

VL

Vencent L.

CEO

> "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have yet..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

MP

Michael P.

President

> "Some homeowners, due to their age and inexperience, have difficulty entering info."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

SE

Samantha E.

Secretary

> "The new features such as the petition and ballot/voting section are going to come in handy!"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7031859)

GI

Gary I.

Treasurer

> "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412)

AC

Alex C.

Manager

> "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

VR

Verified Reviewer

HOA Board

> "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855)

GG

Gary G.

President of HOA

> "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129)

JM

Jaci M.

Board of Directors, Secretary

> "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656)

WP

William P.

Retired

> "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167)

KC

Kendra C.

Treasurer

> "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855)

TS

Tiffany S.

President

> "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263)

DM

Daniel M.

HOA President

> "Great communication platform and covers all key operational processes for us. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443)

JA

Jeanine A.

HOA board president

> "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546)

VR

Verified Reviewer

HOA BOD President

> "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

TO

Terry O.

Director

> "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684)

AA

Anthony A.

Treasurer

> "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921)

AC

Alex C.

Manager

> "There have been issues with exporting financial statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EB

Eric B.

HOA president

> "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207)

BB

Brooke B.

Architect

> "Bank information system is difficult to add if you don’t have online access to your account."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200)

MP

Mark P.

Treasurer

> "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

JS

Julie S.

Administer

> "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802)

CR

Catherine R.

Member

> "It's Good for receiving email blasts from the community management board"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

CR

Catherine R.

Member

> "Probably my biggest problem is unsolicited emails"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

RH

Ryan H.

Treasurer

> "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333)

EM

Emily M.

Homeowner Support and Accounting

> "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248)

LH

Lisa H.

HOA treasurer

> "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505)

KW

Kenneth W.

President

> "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Now, I'm in a rush to find another company that doesn't charge exorbitant onboarding fees so I can get on a more reliable platform."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MP

Mark P.

Treasurer

> "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local company..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

Bill V.

Treasurer

> "It's a complete solution that allows us to easily manage all of the administration of our HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332)

GA

Guy A.

President

> "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791)

LG

Linda G.

Treasurer

> "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575)

ES

Ethan S.

Owner

> "We had to drive to our property managers office to make monthly payments before, what a nightmare."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788)

GG

Greg G.

Retired

> "Overall I love the features of the software and the fact I can access it from anywhere and from any device."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

IR

Iulia R.

Vice President

> "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269)

AS

AC S.

president

> "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201)

JD

Joanne D.

Treasurer

> "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061)

SS

Stacy S.

Resident

> "The AI aspect for support has been a great asset as well for us on weekends."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

Jamie B.

HOA Board

> "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774)

VR

Verified Reviewer

HOA BOD President

> "The PayHOA team are very responsive and dedicated to resolving any programming issues or mis-connections. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

CB

Carrie B.

HOA President

> "We have a few issues with duplicates that we log vs. import from our bank."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866)

JM

James M.

Controller

> "There are many features we like too - texting, email, surveys, tags, violations, and pictures. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717829)

HB

Hilary B.

Association Director

> "Parts of the platform are changed and updated without notifying customers, which negatively affects the user experience."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

[View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/)

## User interface

4.48 (2,205)

4.66 (574)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Buildium

36/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#features)

PayHOA

Top features

41/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146693/PayHOA/#features)

### Recognition

No recognitions have been awarded to Buildium

No recognitions have been awarded to PayHOA

### Deployment & support

Buildium

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayHOA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Buildium

-   By RealPage
-   Located in United States
-   Founded in 2015

PayHOA

-   By Pay HOA
-   Located in United States
-   Founded in 2008

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4.4

[View full comparison](https://www.capterra.com/compare/2732-47428/Rent-Manager-vs-Buildium-Property-Management-Software)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.38 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

$54/month

Price

$0.4/month

4.6

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/146693-172920/PayHOA-vs-HOA-Compliance-Software)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (502)](https://www.capterra.com/p/166893/Innago/reviews/)

$62/month

Price

$0

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/47428-166893/Buildium-Property-Management-Software-vs-Innago)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)[4.64 (97)](https://www.capterra.com/p/237509/Easy-HOA/reviews/)

$54/month

Price

$49/month

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/146693-237509/PayHOA-vs-Easy-HOA)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

$62/month

Price

$15/month

4.3

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/47428-133029/Buildium-Property-Management-Software-vs-TenantCloud)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Condo Control](https://www.capterra.com/p/143800/Condo-Control/)[4.68 (242)](https://www.capterra.com/p/143800/Condo-Control/reviews/)

$54/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143800-146693/Condo-Control-vs-PayHOA)