# Compare Gym Assistant vs MemberPlanet 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gym Assistant and MemberPlanet based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/42753-131768/Gym-Assistant-vs-MemberPlanet

---

# Gym Assistant vs MemberPlanet Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Gym AssistantMemberPlanet2/4 selected

[Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.6 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

[MemberPlanet](https://www.capterra.com/p/131768/MemberPlanet/)[4.7 (264)](https://www.capterra.com/p/131768/MemberPlanet/reviews/)

[## Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.6 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Starting Price

$780.00one time

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

KK

MH

EB

Based on [201 reviews](#user-reviews)

Positive

189

Neutral

10

Negative

2

[## MemberPlanet](https://www.capterra.com/p/131768/MemberPlanet/)[4.7 (264)](https://www.capterra.com/p/131768/MemberPlanet/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

CC

JH

Based on [264 reviews](#user-reviews)

Positive

250

Neutral

9

Negative

5

## Summary

* * *

Key features rated by users

Features selected based on 5,973 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Member Database

4.7

Payment Processing

4.5

Credit Card Processing

4.4

Electronic Payments

4.6

Registration Management

4.7

78%Fit

High performer

Feature ratings

Member Database

4.8

Payment Processing

4.7

Credit Card Processing

2.5

Electronic Payments

4.5

Registration Management

5.0

User satisfaction

User satisfaction

4.6

User reviews[201](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.6

User satisfaction

4.7

User reviews[264](https://www.capterra.com/p/131768/MemberPlanet/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$780Other, One Time

-   Free version
-   Free trial

Price starts from

$50Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Gym Management Software with no monthly fees, easy to use, track activity, online sign-up, door access, billing, reports, mobile app, US based support, Free demo. Simple, powerful & affordable.

Best for

memberplanet offers dynamic solutions and is scalable for all types of organizations, regardless of size, empowering staff and volunteers to manage, engage, and grow your nonprofit organization.

## User reviews

Pros & cons

KK

Kristin K.

Owner

> "I can easily find reports and information on members quickly and efficiently."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833713)

LT

Laleh T.

Nutritional Healing Doctor

> "I sold the gym and working remotely so the reason I am no longer using it is because I do not have..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6844784)

MH

Matt H.

Owner

> "The ability to use good assist with door keeper and Proshop is great"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6834583)

BE

Bridget E.

Gym Manager

> "Gym Assistance incompatibility with some computer programs."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6573062)

EB

Eric B.

Director of competition

> "Also like the flexibility of plans etc. And the low on going costs."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833814)

KH

KayLynn H.

Director

> "Issuing refunds is near impossible in the system, it doesn't track accurately."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989585)

EB

Eric B.

Director of competition

> "With a variety of employees, the simplicity makes it easy to traon new employees and minimize..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833814)

AD

Amanda D.

MANAGER

> "There is not a feature to handle the acceptance of insurance payments as a group"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989977)

NC

Nicole C.

Business Office Assistant

> "The Gym Assistant is great as well, anything I needed help with I went to manual first and I was..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572073)

BK

Brent K.

President

> "I have to have 2 windows up for it to work properly, and when staff has to make changes to an..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4225456)

NC

Nicole C.

Business Office Assistant

> "Being able to pick what you want on reports is a great feature to have, it makes my job a lot..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572073)

JP

Jessica P.

Owner Operator

> "It doesn’t integrate with the billing platform I use, so I have to do a little extra work."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5011232)

ZB

Zulema B.

fitness ficility

> "client business forms and links easy to access and to share with them."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837442)

SP

Stephen P.

Owner

> "Using a software program that mirrors the desktop has not always worked well for us."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5011263)

MS

Michelle S.

Executive Director

> "Easy to use, really like the tabs to navigate around the application."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837909)

KP

Kim P.

Owner , trainer

> "Price to keep customer service was tooHigh for us"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989430)

PC

Peter C.

Owner

> "Simple to use, provides all the services I need and expect from a gym Managment software."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572160)

TD

Tom D.

Co-owner

> "Sometimes the gym assistant software will freeze up and i have a hard time closing the software out..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4254861)

SC

Sharon C.

Owner

> "I helped him once in a while behind the counter but I’ve learned a lot more about it over the last..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6578462)

BK

Brent K.

President

> "Gets a bit overwhelming for training new staff with all the features when You only use a few. But..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4225456)

MV

Michael V.

Owner

> "I’ve been using the software for 12 years and the consistent upgrades have been fantastic."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837338)

MW

Mitchel W.

Owner

> "It’s hard to think of anything I don’t like."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5004360)

PC

Peter C.

Owner

> "Excellent software, excellent support team, and excellent design team that is continually making..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572160)

JS

Jared S.

Owner

> "Its expensive."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989723)

MH

Matt H.

Owner

> "Great customer support."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6834583)

KD

Kim D.

Fitness Instructor

> "I do not like that you can not split member payments--for example, members pays 20 in cash and 30..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3172109)

DV

Dawn V.

Administrator

> "Technical support is great! "

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833756)

KD

Kim D.

Fitness Instructor

> "I do not like that when you update the primary account the changes do not carry over to all..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3172109)

TD

Thomas D.

Owner

> "Manages memberships, payments, product sales, and door entry well."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5018768)

CW

Carmen W.

Owner

> "IPPay onboardong process is frustrating."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4228940)

SM

Stephen M.

Owner Manager

> "I appreciate the inexpensive upgrade capabilities as our membership grows."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4990024)

TW

Tyler W.

Gym Owner

> "This doesn't allow us to use some of the prefilled-out things that could help make us more..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3185319)

JJ

Jonny J.

owner

> "Hands down the BEST CUSTOMER SERVICE OF ALL TIME"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6654924)

BA

Ben A.

Associate Athletic Diretor

> "Since we have a firewall on campus, it makes it extremely challenging to link workstations to a..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2444676)

SC

Sharon C.

Owner

> "It’s just been very helpful."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6578462)

KB

Kim B.

Director

> "This takes more time when sending out letters and having to resort 1,000s for letters by zip codes."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2426574)

KV

Kaitlin V.

Billing Manager

> "They're readily available to look into any issue that may arise with the software."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4999251)

BL

Becki L.

Physical therapist

> "We couldn’t just upgrade because our program was so old and the program was not designed to enroll..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2453967)

JM

Jason M.

Owner

> "The access control works great and the integrated "Door Watcher" program has cut our surveillance..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4302416)

MA

Melissa A.

owner

> "getting ahold of the support service.....they are not open when we are and getting a call back is a..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2438216)

KB

Keisha B.

Co-owner/account manager

> "Their customer service is great and it’s an easy system to use that allows you to be hands off."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4993275)

DW

Diane W.

Managing Director

> "Not enough features when adjusting for partially used plans. "

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2426798)

DC

Deborah C.

Director

> "It keeps us organized and makes reporting so much easier."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5001516)

JL

Joe L.

Owner

> "I'm not computer literate, so reading a booklet is like starting a Greek language from scratch. As..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2435074)

BO

Baraza O.

Manager

> "My fitness goals are reach"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5094765)

AK

Angie K.

owner

> "The tags wear out quickly. "

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2429972)

[View Reviews](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Carrie S. C.

Statewide Professional Organization

> "Member Planet has streamlined our membership processes and conference registrations, saving us time and freeing us up to focus on other..."

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6877776)

JH

John H.

Executive Officer

> "No global style sheet availability - changing buttons color, text color and border one-by-one is a pain. "

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#SoftwareAdvice___6441744)

JH

John H.

Executive Officer

> "The drag-and-drop simplicity and seamless event and member management had us up and running in no time."

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#SoftwareAdvice___6441744)

RG

Robbie G.

Captain - Shoreline Women's Golf Club

> "Email/broadcast feature is unreliable, it has unsubscribed members for no reason, recently broadcast to certain email systems just..."

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6183705)

JH

John H.

Executive Officer

> "Integration with Box was a game-changer—goodbye, FTP nightmares!"

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#SoftwareAdvice___6441744)

TA

Tom A.

Executive

> "Aside from the non existent customer service, knowing that they have received $500 in donations and I can't get anyone to tell me where..."

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6166703)

JH

John H.

Executive Officer

> "Creating our new site was a cinch."

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#SoftwareAdvice___6441744)

RG

Robbie G.

Captain - Shoreline Women's Golf Club

> "I cannot customize the menu to eliminate all of the things I don't use. "

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6183705)

SI

Shamrul I.

DMS Operator

> "It offers features such as payment processing, volunteer management, and email communication, and has received both positive and negative..."

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___4555289)

KW

Kristine W.

Board Member

> "Very difficult to customize or delete "required" fields. "

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6000886)

RG

Robbie G.

Captain - Shoreline Women's Golf Club

> "It does one thing well, which is to integrate with another system related to golf."

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6183705)

SI

Shamrul I.

DMS Operator

> "Additionally, some users have reported issues with the platform's reliability, with the platform experiencing outages or technical..."

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___4555289)

RG

Robbie G.

Captain - Shoreline Women's Golf Club

> "I get it "free" because it is provided through my regional golf association. "

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6183705)

RG

Robbie G.

Captain - Shoreline Women's Golf Club

> "I frequently find problems on the weekend, but can't get anyone to look at anything until Monday. "

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6183705)

KW

Kristine W.

Board Member

> "We evaluated several other platforms- this one made the most sense by far, offered them most value and is a solid product!"

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6000886)

RG

Robbie G.

Captain - Shoreline Women's Golf Club

> "The website feature is marginal - I can make it work - sort of - but it rarely looks very good."

[See full review](https://www.capterra.com/p/131768/MemberPlanet/#Capterra___6183705)

[View Reviews](https://www.capterra.com/p/131768/MemberPlanet/reviews/)

## User interface

4.61 (201)

4.71 (264)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Gym Assistant

26/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/42753/Gym-Assistant/#features)

MemberPlanet

Top features

32/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/131768/MemberPlanet/#features)

### Recognition

No recognitions have been awarded to Gym Assistant

No recognitions have been awarded to MemberPlanet

### Deployment & support

Gym Assistant

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MemberPlanet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gym Assistant

-   By BioLogic
-   Located in United States
-   Founded in 1994

MemberPlanet

-   By memberplanet
-   Located in United States
-   Founded in 2009

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3.9

[View full comparison](https://www.capterra.com/compare/40229-131768/MINDBODY-vs-MemberPlanet)

[Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.61 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

vs

[Wodify](https://www.capterra.com/p/159663/Wodify/)[4.45 (154)](https://www.capterra.com/p/159663/Wodify/reviews/)

$780one time

Price

$79/month

4.4

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/42753-159663/Gym-Assistant-vs-Wodify)

[MemberPlanet](https://www.capterra.com/p/131768/MemberPlanet/)[4.71 (264)](https://www.capterra.com/p/131768/MemberPlanet/reviews/)

vs

[Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.77 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

$50/month

Price

$1450one time

4.3

Features

4.7

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131768-133173/MemberPlanet-vs-Brilliant-Directories)

[Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.61 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

vs

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

$780one time

Price

$113/month

4.4

Features

3.8

4.6

Ease of Use

3.7

[View full comparison](https://www.capterra.com/compare/42753-57588/Gym-Assistant-vs-StarChapter)

[MemberPlanet](https://www.capterra.com/p/131768/MemberPlanet/)[4.71 (264)](https://www.capterra.com/p/131768/MemberPlanet/reviews/)

vs

[ClubExpress](https://www.capterra.com/p/42550/ClubExpress/)[4.24 (515)](https://www.capterra.com/p/42550/ClubExpress/reviews/)

$50/month

Price

$0.42/month

4.3

Features

4.0

4.5

Ease of Use

3.7

[View full comparison](https://www.capterra.com/compare/42550-131768/ClubExpress-vs-MemberPlanet)

[Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.61 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

vs

[ClubRight](https://www.capterra.com/p/160550/Club-Right/)[4.84 (182)](https://www.capterra.com/p/160550/Club-Right/reviews/)

$780one time

Price

£79/month

4.4

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/42753-160550/Gym-Assistant-vs-Club-Right)

[MemberPlanet](https://www.capterra.com/p/131768/MemberPlanet/)[4.71 (264)](https://www.capterra.com/p/131768/MemberPlanet/reviews/)

vs

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.44 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

$50/month

Price

Contact vendor for pricing

4.3

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/124449-131768/GrowthZone-vs-MemberPlanet)