# Compare Mindbody vs Peek Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mindbody and Peek Pro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/40229-142459/MINDBODY-vs-Peek-PRO-Tour-Operator-Software

---

# Mindbody vs Peek Pro Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MindbodyPeek Pro2/4 selected

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,988)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,988)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting Price

$99.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

Based on [2,988 reviews](#user-reviews)

Positive

2,242

Neutral

359

Negative

387

[## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AS

Based on [794 reviews](#user-reviews)

Positive

741

Neutral

15

Negative

38

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## Send this comparison chart to my inbox

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,246 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Missing features

Feature ratings

Online Booking

4.3

Booking Management

4.2

Calendar Management

4.2

Availability Management

NA

Channel Management

NA

81%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.1

Calendar Management

4.2

Availability Management

5.0

Channel Management

4.7

User satisfaction

User satisfaction

4.0

User reviews[2,988](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.6

Customer support

3.8

User satisfaction

4.7

User reviews[794](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more.

Best for

Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits.

## User reviews

Pros & cons

AM

Ali M.

Owner

> "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

Jonathon S.

Owner and Teacher

> "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

ZH

Zachary H.

Fitness Manager

> "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

CB

Casey B.

Program engineer

> "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

HS

Helena S.

Owner

> "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271)

NV

Nicolas V.

Volleyball Coach

> "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

AM

Ali M.

Owner

> "MINDBODY reliably handles our scheduling, client management, and payments in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

AM

Ali M.

Owner

> "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

JT

Jonathan T.

Business Owner

> "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system &..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

KW

Kathleen W.

Owner

> "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402)

JB

Julie B.

Owner

> "The ability to add programs to help you get what you need done faster, especially not to miss phone calls."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

MW

Mekailah W.

Front Desk Receptionist

> "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814)

RS

Razvan S.

Fitness Manager

> "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745)

SS

STephen S.

GM

> "The app can be glitchy at times, with slow load speeds and confusing navigation."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

NA

Nick A.

Founder

> "The class and appointment management is simple and the notifications make it impossible to forget a client."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535)

LE

Lucy E.

Director Wellness and Fitness

> "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription...."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476)

VR

Verified Reviewer

Yoga Teacher and Consultant

> "The software is wonderful for the front end but the back end requires much more UI research and revamping."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130)

JB

Julie B.

Owner

> "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

MH

Michelle H.

Practitioner

> "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

MB

Michele B.

owner

> "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

MM

Myron M.

Fitness Consultant

> "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

JB

James B.

Manager

> "Too many off topic results are found that don't relate to the search terms."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201)

ZH

Zachary H.

Fitness Manager

> "The simple check in app for class attendees works well for my fitness center."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

MS

Melissa S.

Director of Marketing and Communications

> "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047)

SS

STephen S.

GM

> "Great for discovering new studios, managing schedules, and staying consistent with workouts."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

MH

Michelle H.

Practitioner

> "It is more complicated than it should be to scheudle yourself, to book appointments and block out time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

MD

Maria D.

Fitness Supervisor

> "It is a great tool for booking classes, courses and for scheduling. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949)

BB

Benjamin B.

Chiropractor

> "I need the ability to write notes for clients and it doesn't allow me do this easily."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571)

NV

Nicolas V.

Volleyball Coach

> "The ability to manage employees and payments is perfect for what I need."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

SS

Sandy S.

Owner

> "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

AG

Aubrey G.

Receptionist

> "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

EG

Enrique G.

CEO

> "Reports, sometimes are difficult and dont give you the detail information."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7041965)

JT

Jonathan T.

Business Owner

> "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

PW

Paul W.

Founder and Owner

> "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128)

DT

Dawn T.

Owner

> "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

KK

KarriLynn K.

Spa Manager

> "On the Fence, very difficult to learn and very difficult to set up or reach Customer Service - I've had to wait 30 min - 4 hours."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7033715)

DT

Dawn T.

Owner

> "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

CM

Carolyne M.

Owner

> "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542)

MF

Marc F.

Captain of Customer Success

> "It has greatly reduced the administrative burden, allowing me to focus more on my clients. Despite a few minor drawbacks, it's a highly..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

AG

Aubrey G.

Receptionist

> "If I had to pick something I don’t love, it would be the frequent maintenance periods."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

LJ

Lauren J.

Hair stylist

> "The best part is one app for different studio I go to and it keeps my history."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

MC

Matthieu C.

Head Crossfit Coach

> "It lacks a native fitness programming and logging tool like Wodify has."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

SP

SAROJBEN P.

Caregiver

> "Mindbody has great customer service and allows my patients to access beauty and wellness needs in a single platform."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6275567)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513)

JT

Jonathan T.

Business Owner

> "It is like a 1,2 punch and I believe Mindbody is a big part of not just why we have been in business for 20 years, it is a big part of..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

AD

Alexandrew D.

Director

> "IE if a client suspends a membership until 16th they cannot book for a class on the 17th until the day of the 16th actually arrives."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#GetApp___6345091)

JC

Jason C.

Owner

> "Mind body capital, Customer support, ease of use, appointment management, employee management & features"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7033693)

MC

Matthieu C.

Head Crossfit Coach

> "Some clients often face issues with logging into their account on mobile, and the reason is generally unclear."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

MH

Michelle H.

Practitioner

> "I like the photos that help you conceptualize the services and offerings."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

NS

Nicole S.

LEAD

> "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139)

SR

Shayne R.

On-site Coordinator

> "This Mindbody software helps me to stay organized with my clients."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

KN

Kelsey N.

Marketing Manager

> "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542)

AL

Andi L.

Associate Director

> "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

SS

STephen S.

GM

> "Some classes or prices aren’t always updated accurately."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

SM

Scott M.

Managing Member

> "It truly was the best ROI of any other system we ever implemented, managing up to 900 lessons per week across two locations."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6788363)

SM

Scott M.

Managing Member

> "It's not designed for weekly recurring appointments like private music lessons."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6788363)

TS

Tyler S.

owner

> "ability to take CC to hold appointments, clean look, quick real time online booking."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854)

AH

Andrew H.

Owner

> "My clients get frustrated that they can't get help with their accounts too."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

JB

Julie B.

Owner

> "I like the integration of third-party apps, like Classpass."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

MF

Marc F.

Captain of Customer Success

> "The mobile business app lacks some features, making it difficult to manage all aspects of my business on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

AL

Andi L.

Associate Director

> "Class management, reporting features, client management are all strong features of Mindbody."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

Jonathon S.

Owner and Teacher

> "I haven't scheduled a single customer with them or had a single onboarding session with them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

SR

Shayne R.

On-site Coordinator

> "I believe that this is a good software to help me to meet the organizational needs of our business."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

MB

Michele B.

owner

> "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

AT

Anne T.

Owner

> "They are very quick to respond to our questions and I appreciate that someone from their team books a yearly review to go over our use..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7057640)

JD

Jane D.

Owner

> "Tech support is still ok but often supported by too much blurb and difficult to identify."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831337)

JT

Jonathan T.

Business Owner

> "I was pleasantly surprised when I was given consideration for my years of Loyalty and being charged based on the size of my business. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

AK

Andrea K.

Business Owner

> "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

FE

Farrah E.

Director of operations

> "i like the new features of analytics to, the snapshot gives you a quick bird view."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388)

Becky R.

Music Teacher

> "Interface not as intuitive as other options."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7056092)

MM

Myron M.

Fitness Consultant

> "Easy to use, helps with scheduling clients/classes, and reports are easily produced."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

FA

Fiona A.

Owner and Company Director

> "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078)

SJ

Samantha J.

Owner and Operator

> "Mindbody has helped track my clients sessions effortlessly. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7038646)

AW

Amelia W.

Studio Owner

> "Hard to fix things in the client profile or update the client packages. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6835331)

CO

Chris O.

Trainer

> "Even when complex it allows for a wide variety of options."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046441)

JM

Jonathan M.

Founder

> "The worse part is the customer service that was sometimes very good sometimes very bad depending on the person you talk to on the phone."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6802812)

EG

Enrique G.

CEO

> "Also the payment process is very useful, though the time to deposit is long."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7041965)

JM

Jordan M.

Front desk

> "Mindbody can also be fairly slow and that can make transactions feel very tedious."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839880)

LJ

Lauren J.

Hair stylist

> "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

AH

Andrew H.

Owner

> "The updates are glitchy as hell. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

[View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/)

AS

Andrew S.

Owner, Operator

> "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

MP

Mark P.

owner

> "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

TR

Tommy R.

Founder and Administrator

> "It is a very complex system and comes with a lot of features that provide a great customer experience when..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940)

LS

Luis S.

Manager

> "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

LJ

Laine J.

Tour Operator

> "The integrated waiver was helpful as was the pre-tipping feature."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967)

VR

Verified Reviewer

Owner

> "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Lots of promises of a great staff working behind the scenes with cutting edge technology"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

RB

Rachelle B.

Owner

> "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that cant..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

VR

Verified Reviewer

President

> "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

JG

Joe G.

General Manager

> "Peek allows our customers to book overnight accommodations as well as activities from one booking engine."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522)

AD

Aitor D.

Director

> "High fees for the clients and missing a waiting list option and they way to build packages is not very user..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369)

KB

Kim B.

Owner

> "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076)

LW

Levawn W.

Director

> "Their chat doesn’t work, and you can’t even get someone on the phone."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

LS

Luis S.

Manager

> "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to complete..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

LK

Lina K.

Owner

> "The onboarding was good, and the check ins were also helpful."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137)

MP

Mark P.

owner

> "Desperate, I turned to their AI chat system, which offered no solutions."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

MP

Mark P.

owner

> "Onboarding started well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

CG

Chuck G.

Owner

> "More importantly, the sales and onboarding team was excellent to work with. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

LW

Levawn W.

Director

> "There has been zero accountability or support. If you're a business owner, think very carefully before trusting..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

JJ

Jennie J.

Operations Manager

> "Some of the report features are difficult to reconcile with my QuickBooks."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457)

LA

Laurie A.

Ogden Ghost Tours manager

> "This service seems to cover most of the things that we need to run this small business."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498)

VR

Verified Reviewer

President

> "I question if they are even still in business with how challenging it is to get in contact with them which was..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

LW

Levawn W.

Director

> "Peek Pro has cost my company clients, money, and reputation."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

KS

Katie S.

Taproom Manager

> "They were super helpful and could even reactivate our old account, so we did not have to start all over."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927)

MP

Mark P.

owner

> "email — adding insult to injury."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

CG

Chuck G.

Owner

> "Her communication and follow up was top notch! "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

RB

Rachelle B.

Owner

> "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

RI

Rachael I.

Owner

> "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

SL

Sarah L.

Founder

> "The booking flow widgets are also really great."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

MD

Mariam D.

Manager

> "I demand they give us our money or we will be forced to go to the business bureau"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

QP

Quoc P.

Business owner

> "Clearly will allow us to book more efficiently."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

CA

Carrie A.

Owner/Administrator

> "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

WO

Wendy O.

Owner

> "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152)

CK

Chris K.

Owner

> "Its a pretty powerful tool and can manage a lot of reservations"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

RI

Rachael I.

Owner

> "So if you discount a large group, then have to charge damages, the damages are then discounted."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

KZ

Kristian Z.

Owner

> "I had a positive experience communicating with and setting up Peek Pro for my clients."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

KF

Kenneth F.

CEO

> "The software currently lacks the ability to track service or hours of use for our product for maintenance but..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

MB

Marian B.

Engagement Director

> "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886)

AM

Allyson M.

Director of Operations

> "Our organizations experience in setting up this service was easy and straight to the point with all questions..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267)

ME

Marissa E.

Owner operator

> "I think editing the activity schedule can get a little confusing at first."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746)

JB

Jay B.

Project Dude

> "Looking forward to adding more services to the online offerings."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230)

Teresa P.

Manager

> "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030)

CB

Cameron B.

Business Development Cooordinator

> "Once placed, we are able to manage these activities and reservations easily in the back office suite."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

RB

Rebecca B.

Owner

> "PeekPro has to sell you on lies because they are a subpar product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

MK

Michaela K.

OWNER

> "They were very kind, professional, and were flexible with my client not being the best or most responsive"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582)

RB

Rachelle B.

Owner

> "Wouldn’t recommend to my biggest competitors at this point"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

LS

Logan S.

Box Office Manager

> "This reduces the workload on the office and allows them to spend more time helping customers book who are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163)

NB

Neil B.

Owner

> "The payment processing is awful. And they dont seem to care about getting it fixed."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100)

GR

Gregory R.

Owner

> "I like the customer flows so much more thank FareHarbor."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940)

RB

Rebecca B.

Owner

> "You have an option on there called activities that is completely useless."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

DP

David P.

Captain/Owner

> "Seamless integration to our website, tracks our bookings and pays quickly..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497)

CK

Chris K.

Owner

> "I go through the help articles and cant find a resolution. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

MW

Melinda W.

Owner/Operator

> "They were professional, detailed, organized and efficient. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

BW

Barbaara W.

Admin

> "Unable to save repeat customers, confirmation and reminder emails change settings on own. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315)

JB

Jill B.

Tourism Director

> "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

PH

Patrick H.

Owne

> "They refuse to address the issues with their product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MW

Melinda W.

Owner/Operator

> "sensitive content hidden\] helped me sign up and on board with Peek Pro. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

EW

Elton W.

Owner

> "Customer support is the best in my opinion."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4797178)

PH

Patrick H.

Owne

> "Absolutely no support."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

OH

Oriya H.

Founder

> "It has been an easy transition into the service and I have already had numerous online bookings and have been..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513)

MC

Morgan C.

owner

> "I had no idea how much time I was going to be saving on the computer emailing clients. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039)

MH

Marriah H.

Owner

> "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

MM

Meredith M.

Manager

> "I've never used a program where refunds need to be taken from your business's credit card and put into a..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382)

AN

Aja N.

Administrator

> "The online booking system has completely streamlined our reservation process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359)

AP

Angela P.

Owner/CEO

> "Dislike that many features require a third party app (I.e., syncing booking to calendar)."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459)

MH

Marriah H.

Owner

> "I do like that bookings that I manually create do not have the booking fee and only the payment processor fee..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

JB

Jill B.

Tourism Director

> "How the waiver works has been our least favorite about this software. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

[View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

## User interface

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

4.02 (2,988)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

4.68 (794)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Mindbody

33/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/40229/MINDBODY/#features)

Peek Pro

Top features

39/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features)

### Recognition

No recognitions have been awarded to Mindbody

No recognitions have been awarded to Peek Pro

### Deployment & support

Mindbody

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Peek Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mindbody

-   By Mindbody
-   Located in United States
-   Founded in 2000

Peek Pro

-   By Peek Travel
-   Located in United States
-   Founded in 2011

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$99/month

Price

$28/month

4.0

Features

4.7

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/40229-174830/MINDBODY-vs-GlossGenius)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Contact vendor for pricing

Price

$16/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-142459/Lodgify-vs-Peek-PRO-Tour-Operator-Software)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,988)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,436)](https://www.capterra.com/p/127994/Jobber/reviews/)

$99/month

Price

$39/month

4.0

Features

4.3

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/40229-127994/MINDBODY-vs-Jobber)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,282)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Contact vendor for pricing

Price

€9.9/month

4.5

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,988)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.44 (853)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$99/month

Price

$0

4.0

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/40229-195467/MINDBODY-vs-Care-Patron)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Contact vendor for pricing

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)