# SAP Concur vs QuickBooks Online: Features and Cost Comparison 2026 | Capterra

> SAP Concur vs QuickBooks Online: Which expense report tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/380-190778/Concur-Expense-vs-QuickBooks-Online

---

# SAP Concur vs QuickBooks Online Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SAP ConcurQuickBooks Online2/4 selected

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2238)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2238)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4.1

Starting Price

$38.00/month

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [2,238 reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Positive

1,921

Neutral

220

Negative

97

Positive

1,921

Neutral

220

Negative

97

Reviews Sentiment

Based on [8,385 reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Positive

7,225

Neutral

702

Negative

458

Positive

7,225

Neutral

702

Negative

458

Best for (according to reviews)

-   **Business size**: Enterprise organizations account for 945 reviews (43%), showing widespread use across large companies, with notable adoption by small (29%) and midsize (21%) businesses.
-   **Industry**: Computer software, IT services, and healthcare together represent 18% of reviews, indicating diverse industry adoption without a single dominant sector.
-   **Use cases**: Expense reporting leads with 77% of reviews, followed by travel management (42%) and spend management (20%), highlighting focus on financial process automation.

Best for (according to reviews)

-   **Business size**: Small businesses account for 79% of reviews (6492), reflecting high usage rates among this segment.
-   **Industry**: Accounting, construction, and retail industries together represent 23% of reviews, indicating diverse adoption across these sectors.
-   **Use cases**: Accounting (55%), billing and invoicing (37%), and payroll (22%) are the main functions, highlighting financial management as a core application.

## Reviewer verdict

SAP Concur

SAP Concur users find it effective for comprehensive travel and expense management, appreciating features like detailed expense categorization, mileage tracking, and real-time credit card syncing. Reviewers value its mobile access for on-the-go receipt uploads and report submissions, especially when traveling, and they highlight the integration with Microsoft Excel for streamlining expense reporting. While some users mention challenges with travel booking and report management, they generally see SAP Concur as a strong fit for organizations needing robust automation and detailed tracking, particularly in larger business settings.

QuickBooks Online

QuickBooks Online users consider it well-suited for small businesses seeking an affordable, user-friendly accounting solution with strong automation and integration capabilities. Reviewers highlight its efficient bank and credit card integration, easy receipt attachment, and accessible mobile app for remote work. They also value integrations with PayPal, Shopify, and QuickBooks Time, which they say enhance payment processing, e-commerce, and payroll management. While some users mention limitations in reporting customization and higher-tier pricing, they generally find QuickBooks Online beneficial for streamlining financial management and day-to-day accounting tasks.

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## Features comparison

Choosing a expense report solution like SAP Concur or QuickBooks Online involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 22,401 reviews from Expense Report users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

SAP Concur

85%Fit

High performer

Feature ratings

Expense Tracking

4.6

Receipt Management

4.5

Mobile Receipt Upload

4.6

Mobile Access

4.4

QuickBooks Online

84%Fit

Feature ratings

Expense Tracking

4.5

Receipt Management

4.5

Mobile Receipt Upload

4.3

Mobile Access

4.6

Expense Tracking

4.6 (666)

4.5 (1281)

SAP Concur users appreciate the ability to categorize expenses, track mileage, and convert foreign currency expenses. They find it convenient to import expenses from corporate cards and connected apps, though some users mention the interface could be more user-friendly. QuickBooks Online users value its integration with banks and credit cards, which they say streamlines expense tracking and categorization. They also appreciate the ability to attach receipts directly to transactions, though some users note occasional mislabeling of expenses. Overall, users find SAP Concur effective for detailed expense tracking, while they praise QuickBooks Online for its automation and integration capabilities.

Receipt Management

4.5 (448)

4.5 (137)

SAP Concur users value the ability to upload receipts via mobile or web, which they say helps in organizing and managing expenses. They appreciate features like mandatory receipt attachment for submissions and automated receipt matching, though some users find the process of viewing and attaching receipts cumbersome. QuickBooks Online users highlight the ease of scanning and attaching receipts, which they say simplifies tax preparation and auditing. They find the organized storage and retrieval of receipts beneficial, though some users mention limited use of this feature. In general, users find SAP Concur's receipt management comprehensive, while they note QuickBooks Online for its simplicity and efficiency.

Mobile Receipt Upload

4.6 (344)

4.3 (74)

SAP Concur users find mobile receipt upload convenient for capturing and uploading receipts on the go. They appreciate the ability to preview receipts and the feature's integration with expense reports, though some users mention issues with image size limits and occasional upload failures. QuickBooks Online users enjoy the ease of taking pictures of receipts and having them automatically linked to transactions. They find this feature saves time and reduces the risk of losing receipts, though some users prefer traditional methods. Overall, users find SAP Concur's mobile receipt upload useful for on-the-go expense management, while they praise QuickBooks Online for its time-saving capabilities.

Mobile Access

4.4 (273)

4.6 (189)

SAP Concur users appreciate the convenience of mobile access for managing expenses, uploading receipts, and submitting reports while traveling. They find the app user-friendly and essential for on-the-go expense tracking, though some users note limitations in manager functions. QuickBooks Online users value the ability to access their accounts from anywhere, which they say is particularly useful for remote work and tracking expenses. They find the mobile app functional, though some users prefer the web version for certain tasks. In summary, users find SAP Concur's mobile access crucial for travel-related tasks, while they value QuickBooks Online for its accessibility and remote functionality.

## Pricing comparison

### Starting prices

SAP Concur

Contact vendor for pricing

QuickBooks Online

$38.00

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/190778/QuickBooks-Online/pricing/)

### Value-for-money analysis

4.1 (2238)

4.2 (8385)

A comparison of how reviewers evaluate the value for money provided by both SAP Concur and QuickBooks Online indicates that SAP Concur reviewers find it offers a comprehensive travel and expense management solution, while QuickBooks Online reviewers appreciate its affordability and extensive accounting features. Reviewers find SAP Concur's pricing model to be competitive, especially for larger businesses, and they value the free trial option. They appreciate the software's extensive features and its ability to handle complex travel and expense management tasks. However, some users note that the cost can be high for small businesses, mentioning additional fees for upgrades and training. When it comes to QuickBooks Online, reviewers highlight its affordability and the comprehensive range of accounting features it offers. They find the subscription-based model beneficial for small businesses and appreciate the cost savings in accounting processes. Nonetheless, some users mention that the pricing can be prohibitive for small businesses, indicating that the cost of higher-tier plans and additional services can add up quickly.

## Integrations

Popular Integrations

Compare available integrations between SAP Concur and QuickBooks Online.

### Avalara

SAP Concur

QuickBooks Online

### Microsoft Excel

SAP Concur

QuickBooks Online

### NetSuite

SAP Concur

QuickBooks Online

### BigCommerce

SAP Concur

QuickBooks Online

### Workday Financial Management

SAP Concur

QuickBooks Online

### Buddy Punch

SAP Concur

QuickBooks Online

### Sage Intacct

SAP Concur

QuickBooks Online

### Cin7 Omni

SAP Concur

QuickBooks Online

Total Integrations

31

Microsoft Excel

Reviewers mention that integrating Microsoft Excel with SAP Concur streamlines expense reporting, citing that it replaces manual Excel processes with automated, efficient workflows for uploading and managing expenses.

SAP Concur Integrations (31)

-   [ADP HR Assist](https://www.capterra.com/p/173960/HR-Assist/)
-   [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)
-   [Avalara](https://www.capterra.com/p/75673/AvaTax/)
-   [delivery.com](https://www.capterra.com/p/210710/delivery-com/)
-   [Deltek Costpoint](https://www.capterra.com/p/155685/Deltek-Costpoint/)
-   [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)
-   [ezCater](https://www.capterra.com/p/228537/httpswwwezcatercom/)
-   [GrubHub](https://www.capterra.com/p/210141/GrubHub/)
-   [Infor SunSystems](https://www.capterra.com/p/166160/Infor-SunSystems/)
-   [Intuit Data Protect](https://www.capterra.com/p/213317/Intuit-Data-Protect/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Namely](https://www.capterra.com/p/143606/Namely/)
-   [NetSuite](https://www.capterra.com/p/135757/NetSuite/)
-   [Oracle E-Business Suite](https://www.capterra.com/p/214932/Oracle-E-Business-Suite/)
-   [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)
-   [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)
-   [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)
-   [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)
-   [Sage 200](https://www.capterra.com/p/227604/Sage-200cloud/)
-   [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)
-   [Sage 500](https://www.capterra.com/p/227242/Sage-500/)
-   [Sage Intacct](https://www.capterra.com/p/76/Intacct/)
-   [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)
-   [SAP Business ByDesign](https://www.capterra.com/p/77379/SAP-Business-ByDesign/)
-   [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)
-   [TOTVS ERP](https://www.capterra.com/p/191104/TOTVS-BI/)
-   [Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/)
-   [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)
-   [Xero](https://www.capterra.com/p/120109/Xero/)

Total Integrations

130

PayPal

Reviewers mention that integrating PayPal with QuickBooks Online automates transaction recording and reconciliation, which they say simplifies payment processing and financial management, noting that it is essential for handling online sales.

Shopify

Users report that integrating Shopify with QuickBooks Online streamlines sales data transfer and inventory management, saying that it saves time and improves reporting accuracy, noting that it is crucial for e-commerce operations.

QuickBooks Time

Users state that integrating QuickBooks Time with QuickBooks Online facilitates employee time tracking and payroll processing, which they note enhances project labor tracking and simplifies timesheet approvals.

QuickBooks Online Integrations (130)

-   [Accelo](https://www.capterra.com/p/225762/Accelo/)
-   [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)
-   [ApprovalMax](https://www.capterra.com/p/176713/ApprovalMax/)
-   [AutoEntry](https://www.capterra.com/p/227227/AutoEntry/)
-   [Avalara](https://www.capterra.com/p/75673/AvaTax/)
-   [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)
-   [BigTime](https://www.capterra.com/p/131076/BigTime/)
-   [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)
-   [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)
-   [Birdeye](https://www.capterra.com/p/152997/BirdEye/)
-   [BlueFolder](https://www.capterra.com/p/109930/BlueFolder/)
-   [Bolt](https://www.capterra.com/p/147310/Bolt-Subcontractor-Software/)
-   [Boxstorm](https://www.capterra.com/p/159774/Boxstorm/)
-   [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/)
-   [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)
-   [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)
-   [Celoxis](https://www.capterra.com/p/5923/Celoxis/)
-   [ChargeOver](https://www.capterra.com/p/141294/ChargeOver/)
-   [Checkfront](https://www.capterra.com/p/99249/Checkfront/)
-   [Chrometa](https://www.capterra.com/p/100908/Chrometa/)
-   [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)
-   [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)
-   [Clio](https://www.capterra.com/p/105428/Clio/)
-   [ClockShark](https://www.capterra.com/p/155467/ClockShark/)
-   [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)
-   [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/)
-   [ConvergeHub](https://www.capterra.com/p/134185/ConvergeHub/)
-   [CreditorWatch Collect](https://www.capterra.com/p/144647/Debtor-Daddy/)
-   [Datamolino](https://www.capterra.com/p/150838/Datamolino/)
-   [Deputy](https://www.capterra.com/p/167811/Deputy/)
-   [Descartes ShipRush](https://www.capterra.com/p/43273/ShipRush/)
-   [Dext](https://www.capterra.com/p/160189/Dext/)
-   [Dryrun](https://www.capterra.com/p/135515/Dryrun/)
-   [Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/)
-   [Entryless](https://www.capterra.com/p/213183/Entryless/)
-   [Erplain](https://www.capterra.com/p/144997/erplain/)
-   [Expensify](https://www.capterra.com/p/97594/Expensify/)
-   [EZRentOut](https://www.capterra.com/p/134914/EZRentOut/)
-   [Fathom](https://www.capterra.com/p/136476/Fathom/)
-   [Field Promax](https://www.capterra.com/p/135694/Field-Promax/)
-   [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)
-   [Float Cash Flow](https://www.capterra.com/p/226486/Float-Cash-Flow/)
-   [Freckle](https://www.capterra.com/p/129938/Freckle/)
-   [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)
-   [Function Point](https://www.capterra.com/p/64490/Function-Point/)
-   [Gusto](https://www.capterra.com/p/131882/Gusto/)
-   [HandiFox](https://www.capterra.com/p/125220/HandiFox/)
-   [Harvest](https://www.capterra.com/p/75598/Harvest/)
-   [Hike](https://www.capterra.com/p/145383/Hike-Point-of-Sale/)
-   [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)
-   [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)
-   [iBE.net](https://www.capterra.com/p/131892/iBE-net/)
-   [Ignition](https://www.capterra.com/p/140861/Practice-Ignition/)
-   [Insightly](https://www.capterra.com/p/130671/Insightly/)
-   [Insightly Marketing](https://www.capterra.com/p/221743/Insightly-Marketing/)
-   [InvoiceSherpa](https://www.capterra.com/p/154446/InvoiceSherpa/)
-   [Jobber](https://www.capterra.com/p/127994/Jobber/)
-   [Kantata](https://www.capterra.com/p/110832/kantata/)
-   [Karbon](https://www.capterra.com/p/156181/Karbon/)
-   [Kickserv](https://www.capterra.com/p/122541/Kickserv/)
-   [Knowify](https://www.capterra.com/p/135791/Knowify/)
-   [LeanLaw](https://www.capterra.com/p/157188/LeanLaw/)
-   [LivePlan](https://www.capterra.com/p/142049/LivePlan/)
-   [Melio](https://www.capterra.com/p/184673/Melio/)
-   [Method CRM](https://www.capterra.com/p/130389/Method-CRM/)
-   [mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/)
-   [MicroBiz Cloud POS](https://www.capterra.com/p/129283/MicroBiz/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)
-   [MinuteDock](https://www.capterra.com/p/106448/MinuteDock/)
-   [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)
-   [Neat](https://www.capterra.com/p/32157/Neat-Small-Business-Solutions/)
-   [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)
-   [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)
-   [Now Commerce](https://www.capterra.com/p/138509/Now-Commerce/)
-   [OfficeBooks](https://www.capterra.com/p/122670/OfficeBooks/)
-   [OnTheClock](https://www.capterra.com/p/130009/OnTheClock-com/)
-   [PayPal](https://www.capterra.com/p/207944/PayPal/)
-   [Pepperi](https://www.capterra.com/p/146870/Pepperi/)
-   [Pinnacle Cart](https://www.capterra.com/p/21401/Pinnacle-Cart/)
-   [Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)
-   [Planyo](https://www.capterra.com/p/125924/Planyo/)
-   [Plooto](https://www.capterra.com/p/225025/Plooto/)
-   [Projector by BigTime](https://www.capterra.com/p/28928/Projector/)
-   [QR Inventory](https://www.capterra.com/p/132308/QR-Inventory/)
-   [Quadient Accounts Payable Automation](https://www.capterra.com/p/133062/BeanworksAP/)
-   [Quadient Accounts Receivable by YayPay](https://www.capterra.com/p/213360/YayPay/)
-   [Quickbase](https://www.capterra.com/p/157262/QuickBase/)
-   [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)
-   [Quotient](https://www.capterra.com/p/131897/Quotient/)
-   [Qvinci](https://www.capterra.com/p/119326/Qvinci-Software/)
-   [RazorSync](https://www.capterra.com/p/130989/RazorSync/)
-   [Repsly](https://www.capterra.com/p/212159/Repsly/)
-   [Rerun](https://www.capterra.com/p/222377/Rerun/)
-   [Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/)
-   [Sage Network](https://www.capterra.com/p/143595/Lockstep-Collect/)
-   [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)
-   [SellerActive](https://www.capterra.com/p/131955/SellerActive/)
-   [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)
-   [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)
-   [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)
-   [Share a Refund](https://www.capterra.com/p/181082/Share-a-Refund/)
-   [SherpaDesk](https://www.capterra.com/p/136172/SherpaDesk/)
-   [Shoeboxed](https://www.capterra.com/p/222840/Shoeboxed/)
-   [Shopify](https://www.capterra.com/p/83891/Shopify/)
-   [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)
-   [Skyvia](https://www.capterra.com/p/146167/Skyvia/)
-   [Spotlight Reporting](https://www.capterra.com/p/159553/Spotlight-Reporting/)
-   [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)
-   [Stitch Labs](https://www.capterra.com/p/139349/Stitch-Labs/)
-   [Stripe](https://www.capterra.com/p/123889/Stripe/)
-   [Sumac](https://www.capterra.com/p/144095/Sumac/)
-   [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)
-   [Tallie](https://www.capterra.com/p/140782/Tallie/)
-   [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)
-   [Timely](https://www.capterra.com/p/142756/Timely/)
-   [TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/)
-   [Unleashed](https://www.capterra.com/p/126644/Unleashed/)
-   [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)
-   [VeriClock](https://www.capterra.com/p/157274/VeriClock/)
-   [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)
-   [Webgility](https://www.capterra.com/p/128321/Unify/)
-   [When I Work](https://www.capterra.com/p/121248/When-I-Work/)
-   [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)
-   [WORKetc](https://www.capterra.com/p/118331/WORKetc/)
-   [Workiz](https://www.capterra.com/p/147525/Workiz/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/)
-   [Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/)
-   [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on SAP Concur vs QuickBooks Online?

### Overall rating

4.3 (2238)

4.3 (8385)

### User interface

SAP Concur

QuickBooks Online

### Customer service and support

SAP Concur

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

QuickBooks Online

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of SAP Concur vs QuickBooks Online

SAP Concur and QuickBooks Online are two software tools that have been evaluated and reviewed on Capterra by verified reviewers. Read genuine feedback from users to see how SAP Concur compares to QuickBooks Online and decide which one is the best fit for your needs. Users appreciate SAP Concur for its efficient expense reporting, noting its automation, credit card syncing, and real-time tracking. They also value its receipt management, highlighting the ease of uploading receipts via mobile. Reviewers find the mobile access convenient, mentioning the availability of iOS and Android apps. When it comes to QuickBooks Online, users praise its accounting software for managing finances and generating reports. They also appreciate its invoicing features, citing automation and customization. Additionally, small business owners find it user-friendly and effective for managing finances. However, SAP Concur users report issues with travel booking, citing difficulties with navigation and inflexibility. They also find report management cumbersome and travel arrangements challenging. Meanwhile, QuickBooks Online users mention reporting limitations, indicating difficulties in customization and speed. They also find the pricing high and bank integration unreliable. \[[2](#source-item-2)\]

Pros

SAP Concur

CG

Carly G

Curriculum Designer and Trainer IIFood & Beverages, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Overall SAP concur is a great tool to keep track of expenses and how to organize those expenses into which reports and the ability to track down the information from each receipt.“

November 17, 2025

Vineet S

Retail Sales ManagerRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“I submit all my travelling expenses through Concur and it is a amazing process to be notified when they got approved, when they were sent for payment and also when they were actually paid.“

January 14, 2026

QuickBooks Online

Shahid Jamil K

ACCOUNTANTLogistics and Supply Chain, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration.“

October 30, 2025

TB

Thomas B

Bookkeeper-AdministratorEnvironmental Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our financials, and we’ve had no major issues with performance or data integrity.“

November 7, 2025

Cons

SAP Concur

Martin L

Sales DirectorInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“I didn't dislike anything about Concur however sometimes the 'app' managers configure it improperly so that there are limited expense items compared to what actually happens in the field.“

December 15, 2025

CR

Cindy R

IT AdminReligious Institutions, 51 - 200 employeesUsed the software for: More than 2 years.

“I didn't like that concor was ver specific with what image files it received and how when you uploaded and used receipts, it wouldn't delete them but you have to manually delete each one.“

May 28, 2025

QuickBooks Online

AR

Andrew R

OperationsLogistics and Supply Chain, 2 - 10 employeesUsed the software for: 6-12 months.

“QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools.“

November 14, 2025

Arianna W

OwnerPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years.

“There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults.“

January 8, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from expense report software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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