---
title: "Compare SAP Concur vs Navan 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Navan and SAP Concur based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/380-169591/Concur-Expense-vs-TripActions"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---

# Navan vs SAP Concur Features and Cost Comparison

Last updated November 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NavanSAP Concur2/4 selected

[Navan](https://www.capterra.com/p/169591/TripActions/)[4.6 (214)](https://www.capterra.com/p/169591/TripActions/reviews/)

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,269)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

[## Navan](https://www.capterra.com/p/169591/TripActions/)[4.6 (214)](https://www.capterra.com/p/169591/TripActions/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [214 reviews](#user-reviews)

Positive

196

Neutral

10

Negative

8

[## SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,269)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [2,269 reviews](#user-reviews)

Positive

1,951

Neutral

220

Negative

98

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,268 reviews from travel management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Feature ratings

Online Booking

4.0

Booking Management

3.9

Expense Tracking

4.1

Mobile Access

4.2

Approval Workflow

3.6

85%Fit

High performer

Feature ratings

Online Booking

4.2

Booking Management

4.3

Expense Tracking

4.6

Mobile Access

4.4

Approval Workflow

4.5

User satisfaction

User satisfaction

4.6

User reviews[214](https://www.capterra.com/p/169591/TripActions/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.3

User reviews[2,269](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$7Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

It caters to businesses of all sizes across sectors such as food, manufacturing, wellness, media & real estate, among others, that want to automate, centralize and track business travel and expenses.

Best for

SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing.

## User reviews

Pros & cons

Aleah H.

OSS

> "As someone who travels often, I really value how user-friendly and convenient the platform is for booking and organizing travel."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7181606)

Aleah H.

OSS

> "What I liked least about Navan was the customer service experience. While the app itself is easy to navigate, getting support when needed has not..."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7181606)

GT

Gary T.

Learning Architect

> "The various promotions and offers that appear are also a benefit, especially when booking business travel gives you rewards for your next trip."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___6717055)

Mikey B.

Recruiter

> "The map interface for viewing hotels was frustrating with some notable glitches i.e. the zoom being reset / map resetting after viewing hotels."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___6817969)

AG

Annie G.

Senior Accountant

> "Navan makes it really easy for me to book trips for work travel and to submit expense reports associated with that travel."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___6578669)

RC

Regina C.

Credit Specialist

> "The notifications are too frequent and sometimes irrelevant."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___6809134)

Samantha B.

Sr Director of Brand and Web Marketing

> "We recently started using Navan for work travel and I find the interface very easy to use."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7197400)

VR

Verified Reviewer

Supply Chain Manager

> "You are stuck only with Navan booking options, some areas and destinations can be incredibly expensive for now reason if booking via the app."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___6386746)

RC

Regina C.

Credit Specialist

> "It offers a quick and convenient way to schedule travel and get reimbursed for company related expenses."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___6809134)

KR

Kim R.

Commission and Expense Specialist

> "Have had receipts showing we used a credit, but then got charged for that 'credit' when booking on top of the full price of the tickets."

[See full review](https://www.capterra.com/p/169591/TripActions/#SoftwareAdvice___4774776)

Tyra O.

People Operations Specialist II

> "I've been on the user end and the admin end, and both experiences have been really seamless."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7154234)

KR

Kim R.

Commission and Expense Specialist

> "Have double charged us on multiple occasions, very difficult to get refunded without going to the credit card company."

[See full review](https://www.capterra.com/p/169591/TripActions/#SoftwareAdvice___4774776)

Tyra O.

People Operations Specialist II

> "it makes it really easy for employees to know where to go."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7154234)

KD

Kate D.

Product Manager

> "Organization of the search results can be somewhat confusing since sometimes 3rd party site results are also added to the organic search results."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___3225997)

CC

Chris C.

Manager, Business Development

> "It allows you to easily see various flights and trips you have upcoming."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7027949)

JS

John S.

Consultant

> "I hate everything about it and would dump these guys in a heartbeat if they weren't tied to my employer."

[See full review](https://www.capterra.com/p/169591/TripActions/#SoftwareAdvice___4550568)

GT

Gary T.

Learning Architect

> "The platform is very easy to use both in a browser or using their app, with an intuitive interface that makes booking flights, hotels, and..."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___6717055)

KD

Kate D.

Product Manager

> "Occasionally the hotel listings are more expensive that what I can find directly from the hotel site itself."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___3225997)

RH

Rebecca H.

UX Researcher

> "Much easier than emailing over expenses to then send them over to the Finance team."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7058913)

LW

Lee W.

HR

> "The Amazon rewards is a shady program that works but they don't offer verifications of cash out or receipt. "

[See full review](https://www.capterra.com/p/169591/TripActions/#SoftwareAdvice___3174727)

CC

Chris C.

Manager, Business Development

> "I also very much appreciate the notifications on when to check in and any upcoming changes for flights."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7027949)

SK

Sandy K.

Global Manager, Talent Management

> "We have unfortunately had a case where someone selected the wrong airport (a 4.5 hours' drive away) because it had a similar name to the right..."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___2970085)

DP

Dion P.

Management Accountant

> "Really good way to track my companys expense management as it provides me good details."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7027219)

VR

Verified Reviewer

Project Manager

> "Also - not really sufficient for global companies - best for the Americas."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___2546393)

NT

NUICA T.

ACCOUNT PAYABLE

> "Useful, well integrated in our company, i use this product on my daily task and for travel"

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___6679216)

Aleah H.

OSS

> "What I liked least about Navan was the customer service experience. While the app itself is easy to navigate, getting support when needed has not..."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___7181606)

EM

Emily M.

HR Generalist

> "It is nice to be able to know from a safety standpoint where our employees are when booking for travel."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___6678632)

VR

Verified Reviewer

Project Manager

> "Also - not really sufficient for global companies - best for the Americas."

[See full review](https://www.capterra.com/p/169591/TripActions/#Capterra___2546393)

[View Reviews](https://www.capterra.com/p/169591/TripActions/reviews/)

BB

Brendan B.

Operations Lead

> "My main expenses revolve around engagement lunches and it allows me to connect delivery apps directly to Concur for quick access to..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7162855)

VR

Verified Reviewer

Marketing Operations Manager

> "Certain workflows required multiple clicks to complete simple tasks, and navigating between travel, expense, and reporting functions was..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329)

VR

Verified Reviewer

Marketing Operations Manager

> "SAP Concur is a solid expense and travel management platform that streamlines financial processes, but its dated interface and occasional..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329)

VR

Verified Reviewer

Marketing Operations Manager

> "One of the biggest drawbacks of SAP Concur was that the user interface could feel outdated and unintuitive, especially for infrequent users."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329)

VR

Verified Reviewer

Curriculum Designer and Trainer II

> "Overall SAP concur is a great tool to keep track of expenses and how to organize those expenses into which reports and the ability to track..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672)

Jeremy H.

Dispatch Coordinator

> "Can be overwhelming over time with how many transactions interact with each other when you are needing to change something"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7149761)

RP

Ryan P.

Finance Operations Manager

> "Being able to snap a picture of receipts and attach them directly makes tracking what we've spent much easier for the team."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7176471)

RP

Ryan P.

Finance Operations Manager

> "Also, the initial setup for custom expense policies felt a bit fiddly to get just right."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7176471)

VR

Verified Reviewer

Retail Sales Manager

> "I submit all my travelling expenses through Concur and it is a amazing process to be notified when they got approved, when they were sent..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078983)

Blake A.

IT Technician

> "Support documentation exists but finding answers to specific questions usually takes longer than it should."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7157795)

HL

Hunter L.

Executive Assistant

> "The configuration of my company's travel rules helped me always stay within budget, manage an entire team, and use their individual..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207)

VR

Verified Reviewer

President

> "The online travel booking features are slow, do not provide the same discounts, and have added travel fees."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7126371)

VR

Verified Reviewer

Curriculum Designer and Trainer II

> "What I like most about SAP concur is that it keeps all my expenses in one place and identifies expenses that is tied into my e-mail."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672)

BB

Bonnie B.

Digital Systems Manager

> "The UI is not as streamlined as cc expenses are."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7173957)

RP

Ryan P.

Finance Operations Manager

> "It's a robust tool that has become indispensable for managing our business travel and personal travel expenses."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7176471)

Martin L.

Sales Director

> "I didn't dislike anything about Concur however sometimes the 'app' managers configure it improperly so that there are limited expense items..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934)

Martin L.

Sales Director

> "What is great about Concur is that it makes it easy to identify the individual customers you are entertaining - especially for large..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934)

Jeremiah L. G.

Chief Operating Officer

> "They have no easy way to pay your bill and Support took 3 weeks to figure out why I could not access the online billing portal and in the..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432)

DL

Dave L.

Senior Consultant

> "What I like most about Concur is it gives me a way to enter in my company expenses, keep track of them, and give me notifications every..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157)

CR

Cindy R.

IT Admin

> "I didn't like that concor was ver specific with what image files it received and how when you uploaded and used receipts, it wouldn't..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171)

MC

Michael C.

Sr. Director Professional Services

> "The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892)

David K.

Territory Manager

> "There are many problems matching up receipts with expenses."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7154565)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "It’s handy for keeping all expenses in one place and automating some tasks, which saves me time often."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7178421)

CN

Chris N.

HR Manager

> "Initially it could seem a bit overwhelming as the home screen has a lot of options to choose from...seems a bit busy looking."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7064955)

AS

Adeniran S.

Associate Traveling Secretary

> "SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6597728)

David K.

Territory Manager

> "Not being able to talk with someone to help solve use problems."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7154565)

AN

Amir N.

Controller

> "Overall experience using the software is satisfactory as SAP Concur is good in management and tracking of the employee's expense claims."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7206436)

Thomas C.

civil engineer

> "Sometimes the scanning of invoices can be a little slow and it does not allow the image to load correctly"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6625279)

GT

Gary T.

Solutions Architect

> "SAP Concur makes expense reporting fast with its intuitive interface, automation, and seamless integration with finance systems."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332)

Jeremiah L. G.

Chief Operating Officer

> "It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432)

MC

Michael C.

Sr. Director Professional Services

> "From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892)

Orlando E. G.

Advisor

> "Some issues with getting detailed information on the card charges to make sure they match up with the correct Receipts I have in hand."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680)

VR

Verified Reviewer

Account Manager

> "The auto expense feature is really useful, it loads expenses from your company card in automatically and you just add the receipts."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710)

BB

Brendan B.

Operations Lead

> "Sometimes receipts can be tricky to upload manually."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7162855)

IW

Isla W.

Operations Manager

> "Overall, my experience with SAP Concur has been quite positive, with the platform's intuitive interface and robust features making it a..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7186536)

JS

Joshua S.

Senior Learning Facilitator

> "There seemed to be an issue at times where the pictures of some receipts would just disappear and I would have to double check they were..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6808645)

MT

Mallory T.

Executive sous chef

> "I have had to use excel sheets, other websites and paper to do expenses and it was always so time consuming, SAP really saves time and..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7096293)

Margaret R.

Professor

> "My University and the bureaucracy of SAP Concur acts like my time is free, when ultimately they are stealing from themselves and not using..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849)

VR

Verified Reviewer

President

> "Ease of expense reporting, uploading receipts, approving multiple expense reports and the warning system for errors."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7126371)

IW

Isla W.

Operations Manager

> "We're still using it, but it's kind of annoying when it crashes."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7186536)

AR

Anitha R.

Senior Technical Specialist

> "This helps prevent many errors and ensures better compliance, which is essential in the financial sector."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7092917)

Margaret R.

Professor

> "I have a grant and should not be doing support staff work like this -- having faculty deal with the clunky system and people who refuse to..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849)

CR

Cindy R.

IT Admin

> "I loved the fact that you can save receipts inside of the application, You can later look for them amongst the saved files and pull what..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171)

GT

Gary T.

Solutions Architect

> "SAP Concur can feel overly complex at times, with occasional glitches and confusions for new users or submitters."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332)

FM

Faisal M.

Payroll

> "It makes expense management more efficient through automation, reliable reimbursements, and strong reporting tools."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458)

SR

Shannon R.

CFO

> "No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS)."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951)

Jacquelyn V.

Community Resource Coordinator II

> "Customer support was helpful when needed, and the mobile app made managing expenses during travel much more convenient."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336)

AR

Arti R.

Software engineer

> "SAP Concur can feel clunky and outdated, especially the interface."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7138961)

Matthew P.

Founder

> "The SAP Concur travel booking functionality is also quite useful, and I appreciate booking all of my travel options on one website."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6754629)

Jacquelyn V.

Community Resource Coordinator II

> "Also, the travel booking experience is sometimes slower than consumer travel sites."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336)

Orlando E. G.

Advisor

> "Good Program for submitting proposed travel/trip costs, and my department is good about reviewing expense report reconciliation requests."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680)

JG

Joel G.

Director of Operations

> "Also, moving expenses to other reports isn’t as easy as it is on the desktop."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7099910)

VR

Verified Reviewer

Admin

> "SAP Concur makes managing expenses, travel, and reimbursements much easier and more organized."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147540)

MS

Matthew S.

Director of Product Development

> "Delayed payment, sometimes taking up to a week to hit my bank account including the verification process."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6840592)

HL

Hunter L.

Executive Assistant

> "As an executive assistant for 6 professionals that traveled to client sites often, SAP Concur was a lifesaver for travel booking."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207)

VR

Verified Reviewer

Project Manager

> "There are times that SAP Concur has a lag in slowness to it."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7121002)

Mark M.

Global Finance Shared Services Manager

> "Importing invoices either via app or scans is very simple and easy to use. "

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7156873)

ZH

Zachary H.

EHS Manager

> "This last update changed things up a bit and threw me for a loop finding everything again, but that usually happens when things update."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6786179)

NN

Nabil N.

IT Manager

> "Approval workflows are easy to configure and the integration with our finance processes reduced a lot of back and forth."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7130343)

SR

Shannon R.

CFO

> "Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is Jan..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951)

IP

Issac P.

Senior Engineer

> "Very easy to create a business travel expense for approval and dedicated emails are sent at every stage of approval process which ensures..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013)

VR

Verified Reviewer

Account Manager

> "Can be a little buggy and clunky sometimes with long page refreshes when making changes."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710)

BB

Brandon B.

Senior Manager of IT Infrastructure

> "Prior to moving away from SAP for our ERP platform, it's direct integration into our Finance platform was extremely nice."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054782)

JI

Joy I.

Administrative Coordinator

> "Mobile application on Android system lack some features available on cloud apps."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665790)

JH

Jamie H.

Quality and Reliability Specialist

> "There is an app that can be used on your phone that makes expense reports easier to manage."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7142309)

GG

Gary G.

Director of Corporate Devlopment

> "Unintuitive navigation, easy to lose work, exception thresholds requiring use explanations too obtrusive/rigid, pdf formatting required for..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6425793)

IP

Issac P.

Senior Engineer

> "The process of creating expense reports is very easy and the support of mobile app makes it more helpful as all expenses, bills etc"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013)

TC

Torey C.

Junior Golf Tournament Manager

> "It is very difficult to search for coding items. "

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7058326)

VR

Verified Reviewer

HR Lead

> "The best thing about SAP Concur is that it is very easy to use and to manage the expenses and reimbursement purpose. Once the card is..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665344)

VR

Verified Reviewer

Instructional Designer and Training Specialist

> "I also don't like that it is a little difficult to tell which rooms won't give points."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6853719)

IP

Issac P.

Senior Engineer

> "I use Concur for recording all expenses incurred during a business travel and the entire process is very seamless and easy"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013)

Jim C.

Lead application support analyst

> "Some steps are not very intuitive."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7053350)

VR

Verified Reviewer

Operations manager

> "Very easy to use with the mobile app that allows you to upload receipts on the go and also check booked travel information."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078058)

DL

Dave L.

Senior Consultant

> "Overall it gets the job done, but for me it's not the easiest to understand at first glance, and wish the interface would be simplified a..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157)

DH

Daniel H.

Power Platform Developer

> "Easy receipt upload, automated expense reports, seamless travel booking. Once this is all set up it makes everything so much more manageable"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821671)

Mark M.

Global Finance Shared Services Manager

> "Reporting isn't great. "

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7156873)

JI

Joy I.

Administrative Coordinator

> "SAP Concur allows me to save time by managing expenses automatically which also eradicates fraud."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665790)

David K.

Territory Manager

> "Working with Concur is extremely frustrating and time consuming."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7154565)

BB

Brendan B.

Operations Lead

> "SAP Concur makes expense reports extremely simple."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7162855)

VR

Verified Reviewer

Data Analyst

> "Automations don’t always work seamlessly across every system integration"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7012979)

IW

Isla W.

Operations Manager

> "Overall, my experience with SAP Concur has been quite positive, with the platform's intuitive interface and robust features making it a..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7186536)

VR

Verified Reviewer

Marketing Operations Manager

> "One of the biggest drawbacks of SAP Concur was that the user interface could feel outdated and unintuitive, especially for infrequent users."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329)

VR

Verified Reviewer

Global Account Director

> "Menu/interface is streamlined and graphically pleasing."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6645907)

AR

Arti R.

Software engineer

> "SAP Concur can feel clunky and outdated, especially the interface."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7138961)

CB

Carly B.

Business Consulting

> "The platform is super efficient, intuitive, and designed to be really user-friendly."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6657532)

Jim C.

Lead application support analyst

> "Some steps are not very intuitive."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7053350)

CN

Chris N.

HR Manager

> "Sap Concur is very user friendly and easy to use."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7064955)

DL

Dave L.

Senior Consultant

> "Overall it gets the job done, but for me it's not the easiest to understand at first glance, and wish the interface would be simplified a..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157)

BB

Brandon B.

Senior Manager of IT Infrastructure

> "Prior to moving away from SAP for our ERP platform, it's direct integration into our Finance platform was extremely nice."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054782)

SR

Shannon R.

CFO

> "No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS)."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951)

RT

Ryan T.

Senior Sales Engineer

> "I like how easy SAP Concur integrates into my everyday life. "

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6338075)

SR

Shannon R.

CFO

> "Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is Jan..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951)

ER

Elizabeth R.

Assoc Events Coordinator

> "Integrations process went well and did not take too much time"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___3811435)

VR

Verified Reviewer

Data Analyst

> "Automations don’t always work seamlessly across every system integration"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7012979)

VR

Verified Reviewer

senior software engineer

> "It has good integrations like uber, etc."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___2923807)

VR

Verified Reviewer

Instructional Designer and Training Specialist

> "I also don't like that it is a little difficult to tell which rooms won't give points."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6853719)

VR

Verified Reviewer

Business Development

> "Very solid platform that helps our team stay focused and productive!"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7052781)

FR

Felix R.

CEO, CMO and Co-Founder

> "This is the biggest challenge I have experienced."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6603070)

VR

Verified Reviewer

Business Development

> "Forward thinking, functional, intuitive, integrated, efficient, effective and responsive."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7052781)

EK

Eranda K.

Tax Accountant

> "The website is not the easiest to follow."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6055668)

BS

Brett S.

Technical Writer and Trainer

> "All levels of management generally seem to find it easy to use."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054783)

VR

Verified Reviewer

Regional Manager

> "It is so poor, if I leave my company this app would be a major part of that decision"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___5024298)

VR

Verified Reviewer

Head of Procurement

> "The tool is multi-faceted meaning that once you have end users using, expanding it's reach/impact is very easy."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6059085)

Blake A.

IT Technician

> "Support documentation exists but finding answers to specific questions usually takes longer than it should."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7157795)

Martin L.

Sales Director

> "What is great about Concur is that it makes it easy to identify the individual customers you are entertaining - especially for large..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934)

Jeremiah L. G.

Chief Operating Officer

> "It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432)

TH

Tammy H.

Accounting Clerk

> "I've used Concur for years and I think it's the best system out right now and the customer service is awesome."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7089132)

EV

Emily V.

EA

> "The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293)

IJ

Ignacio J.

Finance Manager

> "Great, it is a 100/100 app, I can only imagine it improving with more automation between recurrent suppliers and Concur"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6753595)

RM

Raymond M.

EVP Global Sales

> "There is not customer service or technical support."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___4768142)

[View Reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/)

## User interface

4.56 (214)

4.30 (2,269)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Navan

Top features

31/50

-   Accounting Integration
-   Activity Dashboard
-   Advanced Integrations
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approval Workflow
-   Autonomous Task Execution
-   Billing & Invoicing
-   Booking Management
-   Budget Control
-   Carbon Emissions Tracking
-   Categorization/Grouping
-   Compliance
-   Compliance Management
-   Cost Savings
-   Credit Card Management
-   Customizable Reports
-   Dashboard
-   Dashboard Creation
-   Ease of Booking
-   Efficiency
-   Electronic Payments
-   Emergency Assistance Integration
-   Employee Self Service
-   ERP integration
-   Expense Automation
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Green Travel Recommendations
-   Invoice Management
-   Itinerary Management
-   Mobile Access
-   Mobile Functionality
-   Multi-Currency
-   Multi-Language
-   Online Booking
-   Personalization
-   Policy Enforcement & Compliance
-   Policy Management
-   Predictive Analytics
-   Proactive Assistance
-   Promotions Management
-   Real-time Alerts
-   Real-Time Analytics
-   Real-Time Assistance
-   Real-Time Data

[See all features](https://www.capterra.com/p/169591/TripActions/#features)

SAP Concur

26/50

-   Accounting Integration
-   Activity Dashboard
-   Advanced Integrations
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approval Workflow
-   Autonomous Task Execution
-   Billing & Invoicing
-   Booking Management
-   Budget Control
-   Carbon Emissions Tracking
-   Categorization/Grouping
-   Compliance
-   Compliance Management
-   Cost Savings
-   Credit Card Management
-   Customizable Reports
-   Dashboard
-   Dashboard Creation
-   Ease of Booking
-   Efficiency
-   Electronic Payments
-   Emergency Assistance Integration
-   Employee Self Service
-   ERP integration
-   Expense Automation
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Green Travel Recommendations
-   Invoice Management
-   Itinerary Management
-   Mobile Access
-   Mobile Functionality
-   Multi-Currency
-   Multi-Language
-   Online Booking
-   Personalization
-   Policy Enforcement & Compliance
-   Policy Management
-   Predictive Analytics
-   Proactive Assistance
-   Promotions Management
-   Real-time Alerts
-   Real-Time Analytics
-   Real-Time Assistance
-   Real-Time Data

[See all features](https://www.capterra.com/p/380/Concur-Expense/#features)

### Recognition

No recognitions have been awarded to Navan

SAP Concur is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Navan

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SAP Concur

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Navan

-   By Navan
-   Located in United States
-   Founded in 2015

SAP Concur

-   By SAP Concur
-   Located in United States
-   Founded in 1993

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