# Compare SAP Concur vs Canopy 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Canopy and SAP Concur based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/380-150647/Concur-Expense-vs-Canopy-Tax

---

# Canopy vs SAP Concur Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CanopySAP Concur2/4 selected

[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)[4.5 (285)](https://www.capterra.com/p/150647/Canopy-Tax/reviews/)

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

[## Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)[4.5 (285)](https://www.capterra.com/p/150647/Canopy-Tax/reviews/)

Starting Price

$22.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [285 reviews](#user-reviews)

Positive

266

Neutral

9

Negative

10

[## SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [2,238 reviews](#user-reviews)

Positive

1,921

Neutral

220

Negative

97

## Summary

* * *

Key features rated by users

Features selected based on 7,457 reviews from accounting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Chart of Accounts

NA

Income & Balance Sheet

NA

Data Security

NA

Document Management

4.8

Financial Reporting

4.4

\--%Fit

Missing features

Feature ratings

Chart of Accounts

NA

Income & Balance Sheet

NA

Data Security

NA

Document Management

NA

Financial Reporting

4.6

User satisfaction

User satisfaction

4.5

User reviews[285](https://www.capterra.com/p/150647/Canopy-Tax/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.2

Customer support

4.5

User satisfaction

4.3

User reviews[2,238](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

$22Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Canopy is suited for midsize accounting firms in need of a comprehensive accounting practice management solution to organize their team, their workload, and their clients from one platform.

Best for

SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing.

## User reviews

Pros & cons

AC

Amanda C.

Tecnical Services Administrator

> "It made accessing all client info faster, saves us time with files, helped us standardize processes, cut out busy work and..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061441)

LV

Larissa V.

Office manager

> "That certain features aren't included like an appointment scheduler, or the ability to schedule Emails."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7063679)

AL

Alina L.

Owner

> "It brings together client management, workflow tracking, document storage, and tax resolution tools into one centralized..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061528)

VH

Veronique H.

Assistant

> "I also don't like the fact that I cannot bulk assign tasks within the task area, only within the client list."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7064692)

NB

Neal B.

Office Manager

> "Our clients like it because they can more readily communicate with the tax preparers, unload documents, review the tax..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7078810)

CB

Cortland B.

Firm Owner

> "That pricing approach feels archaic and outdated."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061361)

AS

Andrew S.

Partner

> "The value you get for having most of the tech deck all in one spot cannot be beat! Plus it is pretty intuitive and has..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061363)

AP

Alicia P.

COO

> "Tried to get assistance requesting a phone call, however no one called me. "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7065848)

SB

Shari B.

Firm Administrator and Staff Accountant

> "This software really feels like it has been made for a small business but can grow with a company. If we didn't utilize..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7064783)

RP

Rachel P.

Partner

> "Customer Service has been hit or miss - sometimes very helpful and sometimes more frustrating."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061488)

MA

Max A.

CPA

> "Canopy is an all-in-one solution for our client information, files, portal, and time & billing. "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7067782)

CE

Christina E.

Partner

> "Software was not really built for public accounting."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7067692)

AS

Andrew S.

Partner

> "I have worked at a large firm and clients much prefer using this for file sharing, making payments and having everything..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061363)

AK

Abby K.

Accounting Manager

> "Also, mobile access could be smoother it's functional, but not great on the go."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#SoftwareAdvice___6851962)

MA

Mariela A.

Office Manager

> "Canopy gives us one clean, centralized place to manage client communication and tax workflow."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7064790)

CE

Christina E.

Partner

> "Reporting has a lot to be desired. "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7067692)

JA

Jassim A.

Insurance coordinator

> "Task management and client communication features reduce a lot of stress, and the system keeps everything organized without..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061364)

CR

Christine R.

Founded CEO

> "I wish there was better customer service ."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7069433)

JA

Jassim A.

Insurance coordinator

> "Canopy unite all client information, files, and tasks into one place, which makes daily work much easier."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061364)

GB

Gabriel B.

job cost manager

> "Its a little slow sometimes but I am not sure if its our service."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___6791156)

NH

Natalie H.

Certified Accounting Paraprofessional

> "The ability to securely share and receive files from clients is a game-changer!"

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7072260)

TS

Teresa S.

Owner

> "The cost of the product was too expensive for a small company."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___6631016)

MA

Mariela A.

Office Manager

> "From our side, it keeps us organized and compliant, and from the client’s side, it feels simple and professional, which is..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7064790)

JO

John O.

CEO

> "We can't add new payments, can't run old payments and we now don't see decline codes. "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4799394)

LS

Lesley S.

VP Operations

> "The platform has improved efficiency across our firm and helped streamline key processes."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061894)

BM

Brian M.

CPA

> "I personally feel that the e-signature process is a bit clunky, but that's probably just because I don't have much..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4362597)

KS

Kamila S.

Tax Manager

> "Canopy offers a very intuitive and well-organized platform that significantly improves workflow efficiency."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061404)

AL

Andrea L.

Owner

> "I will probably let go of the workflow module, though, when my subscription is up because there's a lack of collaboration..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4092622)

GA

Giselle A.

Accounting Operations Specialist

> "It’s modern and easy for clients to navigate, which makes the entire process smoother for our firm and our clients."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061365)

JF

Jayme F.

Secretary

> "That we did not know enough about how to get the reports we needed to keep up with how many returns we actually got out and..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4385173)

CDG

Carra-Danielle G.

Office Admin. Facilities Operations

> "Canopy is a wonderful central hub for team communication, company updates, and resources."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7044068)

AH

Amy H.

Enrolled Agent

> "Recently the request transcript tool is not working when trying to request new updated transcripts."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4439535)

DB

Detra B.

Business Administrator

> "Sharing files and receiving signatures has been beneficial for our firm."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061373)

AM

Austin M.

Principal

> "That, and I found some of the automations (like engagement letters for example) were clunkier to use than those of..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3747550)

TS

Tomi S.

Admin Manager IT

> "The ability for the clients to have a portal is the best."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061480)

Juventino G.

Owner

> "What keeps me at Canopy is not wanting to invest the time in moving my clients files over to a new system, notifying my..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3215689)

KB

Kalvin B.

Tax Accountant

> "We can just about complete our entire tax workflow and process through Canopy."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061369)

SL

Shelley L.

Enrolled Agent

> "We often receive incoming calls in which the name listed on the caller ID is not the name of the actual person. "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4324695)

VR

Verified Reviewer

Analyst

> "Good for accounting and tax calculation needs for who want everything in one system. Once you get used to it, makes work..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7013073)

JB

Jessie B.

President

> "Small things, like I can lose track of tasks if I fail to assign them to someone."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4372385)

CN

Carrie N.

Tax Administrative manager

> "Love that we can do billing, client support, and workflows!"

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7073856)

RW

Rachel W.

CEO

> "Also, the Calendar sync only uses my calendar not my shared calendars, so my staff doesn't see my schedule there"

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3238178)

ML

Melissa L.

Owner

> "We LOVE that Canopy brings all the information and documentation needed to one place."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7063956)

TR

Tina R.

Tax Manager

> "It doesn't have a client chat feature so organizing client correspondence by email can be somewhat difficult with the notes..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3239614)

KB

Kalvin B.

Tax Accountant

> "Also, integrating different AI features to help ease the overall experience."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061369)

DV

Daniel V.

Attorney

> "It just got too much to track and too expensive relative to other software providers."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3682021)

BB

BRIANA B.

Owner

> "Sharing and requesting files with clients is amazing!"

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7065066)

JP

Jamie P.

Bookkeeper

> "Time tracker is my least favorite as it's hard to remember to turn it off sometimes."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4371514)

AK

Abby K.

Accounting Manager

> "What I liked most about Canopy is how much time it saves managing client documents and deadlines."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#SoftwareAdvice___6851962)

VR

Verified Reviewer

Tax Project Admin

> "The Project Management Aspect point of view, tasks can be monitored, however, they are not represented in the best way to..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3215647)

LS

Leonid S.

Director of Tax Services

> "Organization of files in Canopy are very reliable and easy to go back and retrieve anything you need. "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7074328)

SS

Stephen S.

CEO

> "It is seemingly incomplete with a few things that seem to be easily fixable if they were given attention"

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4385217)

SB

Shari B.

Firm Administrator and Staff Accountant

> "We really like that we can now access information from one "area" so to speak."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7064783)

VR

Verified Reviewer

CPA

> "Setting up recurring tasks was challenging and I was unable to get it to work."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3820430)

GK

Garrett K.

Managing Member

> "The ability to have tasks reoccur automatically is great!"

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7064800)

JS

Julie S.

Owner

> "Some of the task templates are too detailed and my inbox gets loaded with emails I don’t want or need"

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___2864346)

ML

Melissa L.

Owner

> "Managing work flow has never been easier with Canopy's intuitive tools."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7063956)

AR

Alison R.

CEO

> "This seems dumb and a waste of accounts, my and my team’s time, my money and the client perception and experience. If i..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3217403)

ML

Mike L.

Tax Manager

> "We are impressed by the continued improvements and features that have rolled out over the years and we look forward to..."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061512)

LC

Larry C.

Accounting Supervisor

> "I can create customized lists, but I can't download the customized list. "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3237724)

AR

Amy R.

Owner

> "Clients have no problems connecting to and using their Client Portal."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061422)

VR

Verified Reviewer

CPA

> "Setting up tasks was more complicated than it needed to be."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3820430)

PD

Pat D.

Senior Accountant

> "Canopy is an excellent piece of software for accounting firms."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061372)

MH

Mary H.

Office Manager

> "Email search function is less than ideal/doesnt work at all from within a client."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3231813)

RP

Rachel P.

Partner

> "Overall its a decent product - price is comparable to other similar systems that integrate better though."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061488)

AW

Al W.

Enrolled Agent

> "Getting transcripts from the IRS using Canopy can be a challenge."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3225157)

GA

Giselle A.

Accounting Operations Specialist

> "It was the best move for our firm to make the switch to this system."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061365)

DB

David B.

Owner/Manager

> "Moving actual data files has been an extremely slow process and has consumed many days of work."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3217509)

EJ

Emma J.

Administrative Specialist

> "They are always coming out with new features as well and trying to be an all inclusive platform."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061366)

AR

Amanda R.

Payroll and HR Lead

> "Unable to change some titles of the saved folders"

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3215719)

TS

Tomi S.

Admin Manager IT

> "The transition was difficult but once we started using it more it has been easier to function in."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061480)

NH

Nicole H.

Manager/Owner

> "The syncing with QBO hasn't been as easy as I'd like, but that may be an Intuit issue as well. "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3225096)

ML

Mike L.

Tax Manager

> "Overall, we have been very impressed by canopy and it has helped us run more efficiently and smoothly as a firm."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061512)

AT

Audrey T.

PRACTICE MANAGER

> "Onboarding was a nightmare. "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___4494408)

GT

Gena T.

Director of Compliance

> "It's clean, intuitive, and easy for clients to upload and access documents."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061374)

TT

Tino T.

Accountant

> "Customer service response time can be slow at times"

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3262512)

LS

Lesley S.

VP Operations

> "The support team is consistently responsive and helpful, and the development team actively listens to customer feedback."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7061894)

VR

Verified Reviewer

Owner

> "Customer service always says leaves a message and then never calls back."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#GetApp___2979319)

MW

Mary W.

Innovation Strategist

> "It’s a system that keeps evolving and making our lives easier."

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___7064624)

NH

Nicole H.

Manager/Owner

> "I keep getting "Pull Failed". "

[See full review](https://www.capterra.com/p/150647/Canopy-Tax/#Capterra___3225096)

[View Reviews](https://www.capterra.com/p/150647/Canopy-Tax/reviews/)

VR

Verified Reviewer

Curriculum Designer and Trainer II

> "Overall SAP concur is a great tool to keep track of expenses and how to organize those expenses into which reports and the ability to track down the..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672)

Martin L.

Sales Director

> "I didn't dislike anything about Concur however sometimes the 'app' managers configure it improperly so that there are limited expense items compared to..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934)

VR

Verified Reviewer

Retail Sales Manager

> "I submit all my travelling expenses through Concur and it is a amazing process to be notified when they got approved, when they were sent for payment..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078983)

CR

Cindy R.

IT Admin

> "I didn't like that concor was ver specific with what image files it received and how when you uploaded and used receipts, it wouldn't delete them but..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171)

HL

Hunter L.

Executive Assistant

> "The configuration of my company's travel rules helped me always stay within budget, manage an entire team, and use their individual corporate cards."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207)

VR

Verified Reviewer

Account Manager

> "Can be a little buggy and clunky sometimes with long page refreshes when making changes."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710)

VR

Verified Reviewer

Curriculum Designer and Trainer II

> "What I like most about SAP concur is that it keeps all my expenses in one place and identifies expenses that is tied into my e-mail."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672)

CN

Chris N.

HR Manager

> "Initially it could seem a bit overwhelming as the home screen has a lot of options to choose from...seems a bit busy looking."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7064955)

VR

Verified Reviewer

Account Manager

> "The auto expense feature is really useful, it loads expenses from your company card in automatically and you just add the receipts."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710)

GG

Gary G.

Director of Corporate Devlopment

> "Unintuitive navigation, easy to lose work, exception thresholds requiring use explanations too obtrusive/rigid, pdf formatting required for receipts,..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6425793)

Martin L.

Sales Director

> "What is great about Concur is that it makes it easy to identify the individual customers you are entertaining - especially for large events it will..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934)

Orlando E. G.

Advisor

> "Some issues with getting detailed information on the card charges to make sure they match up with the correct Receipts I have in hand."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680)

DL

Dave L.

Senior Consultant

> "What I like most about Concur is it gives me a way to enter in my company expenses, keep track of them, and give me notifications every step along the..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157)

JS

Joshua S.

Senior Learning Facilitator

> "There seemed to be an issue at times where the pictures of some receipts would just disappear and I would have to double check they were still on the..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6808645)

GT

Gary T.

Solutions Architect

> "SAP Concur makes expense reporting fast with its intuitive interface, automation, and seamless integration with finance systems."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332)

GT

Gary T.

Solutions Architect

> "SAP Concur can feel overly complex at times, with occasional glitches and confusions for new users or submitters."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332)

MT

Mallory T.

Executive sous chef

> "I have had to use excel sheets, other websites and paper to do expenses and it was always so time consuming, SAP really saves time and effort."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7096293)

JG

Joel G.

Director of Operations

> "Also, moving expenses to other reports isn’t as easy as it is on the desktop."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7099910)

AR

Anitha R.

Senior Technical Specialist

> "This helps prevent many errors and ensures better compliance, which is essential in the financial sector."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7092917)

MS

Matthew S.

Director of Product Development

> "Delayed payment, sometimes taking up to a week to hit my bank account including the verification process."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6840592)

UC

Urgan C.

Associate

> "You can automate approval workflows and integrate with corporate policies ensures that expenses are processed quickly, while maintaining compliance with..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628)

Jeremiah L. G.

Chief Operating Officer

> "They have no easy way to pay your bill and Support took 3 weeks to figure out why I could not access the online billing portal and in the interim I..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432)

CR

Cindy R.

IT Admin

> "I loved the fact that you can save receipts inside of the application, You can later look for them amongst the saved files and pull what you needed."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171)

ZH

Zachary H.

EHS Manager

> "This last update changed things up a bit and threw me for a loop finding everything again, but that usually happens when things update."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6786179)

MC

Michael C.

Sr. Director Professional Services

> "The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and submittal much..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892)

Thomas C.

civil engineer

> "Sometimes the scanning of invoices can be a little slow and it does not allow the image to load correctly"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6625279)

AK

Ashfak K.

Senior executive

> "its automation of expense reporting helps reduce manual entry, minimizes errors, and can lead to more efficient reimbursement processes."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567406)

Jeremiah L. G.

Chief Operating Officer

> "It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff then you..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432)

RS

Rachel S.

Treasurer

> "I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6516764)

BH

Brian H.

Environmental Compliance Engineer

> "Daily expenses repeat and create flags."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7018783)

FM

Faisal M.

Payroll

> "It makes expense management more efficient through automation, reliable reimbursements, and strong reporting tools."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458)

TC

Torey C.

Junior Golf Tournament Manager

> "It is very difficult to search for coding items. "

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7058326)

Orlando E. G.

Advisor

> "Good Program for submitting proposed travel/trip costs, and my department is good about reviewing expense report reconciliation requests."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680)

Margaret R.

Professor

> "My University and the bureaucracy of SAP Concur acts like my time is free, when ultimately they are stealing from themselves and not using my time..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849)

HL

Hunter L.

Executive Assistant

> "As an executive assistant for 6 professionals that traveled to client sites often, SAP Concur was a lifesaver for travel booking."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207)

EV

Emily V.

EA

> "The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293)

AS

Adeniran S.

Associate Traveling Secretary

> "SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6597728)

Margaret R.

Professor

> "I have a grant and should not be doing support staff work like this -- having faculty deal with the clunky system and people who refuse to help us..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849)

BB

Brandon B.

Senior Manager of IT Infrastructure

> "Prior to moving away from SAP for our ERP platform, it's direct integration into our Finance platform was extremely nice."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054782)

SR

Shannon R.

CFO

> "No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS)."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951)

SN

Suraj N.

Inside Product Specialist

> "The platform's integration capabilities and robust reporting features make it an invaluable tool for businesses looking to manage their expenses..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6458762)

MK

Marie K.

Success Manager

> "I have used it at two companies, and while it does make it easy to upload things for reimbursements, the site itself is a little clunky, and is missing..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6425287)

VR

Verified Reviewer

Operations manager

> "Very easy to use with the mobile app that allows you to upload receipts on the go and also check booked travel information."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078058)

KG

Katerina G.

Business development manager

> "It is difficult to navigate and find key information for proposed option while impossible to modify things on your bookings"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6342696)

DH

Daniel H.

Power Platform Developer

> "Easy receipt upload, automated expense reports, seamless travel booking. Once this is all set up it makes everything so much more manageable"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821671)

VR

Verified Reviewer

Instructional Designer and Training Specialist

> "I also don't like that it is a little difficult to tell which rooms won't give points."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6853719)

JA

Jackline A.

Customer Relationship Manager

> "SAP Concur automates repetitive accounting procedures that help save time and reduce financial errors."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7007829)

Jim C.

Lead application support analyst

> "Some steps are not very intuitive."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7053350)

CR

Clinton R.

Fleet Manager

> "The app makes it even better allowing easier access and not having to open up your laptop or desktop to complete your expenses."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6819332)

DL

Dave L.

Senior Consultant

> "Overall it gets the job done, but for me it's not the easiest to understand at first glance, and wish the interface would be simplified a bit."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157)

MC

Michael C.

Sr. Director Professional Services

> "From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your mobile devise is..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892)

VR

Verified Reviewer

Data Analyst

> "Automations don’t always work seamlessly across every system integration"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7012979)

PF

Ping F.

Operations Analyst

> "I also like that it provides access to check traveler profiles and records, which helps a lot with work needs."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6441755)

SR

Shannon R.

CFO

> "Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is Jan 1 2025) and..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951)

Matthew P.

Founder

> "The SAP Concur travel booking functionality is also quite useful, and I appreciate booking all of my travel options on one website."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6754629)

CR

Clinton R.

Fleet Manager

> "When traveling, it doesn't recognize hotel taxes."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6819332)

Jordan M.

HR Generalist

> "I enjoy the pre-populated items and navigation system that makes submitting reports a breeze."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7016717)

NB

Nick B.

Senior Accountant

> "It wasn't easy for us to update our own information in SAP Concur without it de-syncing the export."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6432938)

EV

Emily V.

EA

> "It also has a mobile app support where you can easily upload receipts and submit expenses."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293)

CJ

Caleb J.

Internal Audit Associate

> "Sometimes there is a lag in looking for certain reports but this boils down to information that is being loaded."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567846)

IP

Issac P.

Senior Engineer

> "Very easy to create a business travel expense for approval and dedicated emails are sent at every stage of approval process which ensures no important..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013)

UC

Urgan C.

Associate

> "SAP Concur's interface to be cluttered or not as intuitive as other expense management tools."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628)

IP

Issac P.

Senior Engineer

> "The process of creating expense reports is very easy and the support of mobile app makes it more helpful as all expenses, bills etc"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013)

JI

Joy I.

Administrative Coordinator

> "Mobile application on Android system lack some features available on cloud apps."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665790)

TH

Tammy H.

Accounting Clerk

> "I've used Concur for years and I think it's the best system out right now and the customer service is awesome."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7089132)

FM

Faisal M.

Payroll

> "Interface feels outdated and not always intuitive"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458)

VR

Verified Reviewer

HR Lead

> "The best thing about SAP Concur is that it is very easy to use and to manage the expenses and reimbursement purpose. Once the card is linked to the..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665344)

TP

Tess P.

Customer Care Representative

> "Sometimes there are not the right categories/sections to input information"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6569348)

IP

Issac P.

Senior Engineer

> "I use Concur for recording all expenses incurred during a business travel and the entire process is very seamless and easy"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013)

DL

Dave L.

Senior Consultant

> "The user interface is complicated."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157)

VR

Verified Reviewer

Business Development

> "Very solid platform that helps our team stay focused and productive!"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7052781)

GM

Galateya M.

Executive Administrative Assistant

> "It lags sometimes and gets a lot of bugs."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6449251)

JI

Joy I.

Administrative Coordinator

> "SAP Concur allows me to save time by managing expenses automatically which also eradicates fraud."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665790)

OG

Oscar G.

Product Manager

> "Slowly access to available flights and hotels to booking, and system to include the expenses is tedious with old UI, ready to be refreshed for a better..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___5039958)

KJ

Katie J.

Product Marketing

> "Personally, I find the mobile version to be much more user friendly for submitting expense reports specifically."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6808009)

WH

Warren H.

Data And Tech Lead

> "It can be hard to find the different between credit card expenses to the company and reimbursements, you do have to make errors to be highlighted to an..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___4901953)

BH

Brian H.

Environmental Compliance Engineer

> "The app is great to use while on the road as I can do everything including importing receipts."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7018783)

Margaret R.

Professor

> "Confusing, waste of precious time, responses from support people look like they are AI generated."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849)

Victoria H.

HR Director

> "Just easy to use outside of uploading receipts but I believe you can email them to the file as well not sure ."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7069673)

TB

Tom B.

Electrical Inspector

> "It’s common for the mobile receipt sensing to not recognize the vendor or location and has to be manually corrected."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6076843)

[View Reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/)

## User interface

4.53 (285)

4.30 (2,238)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounts Payable

150

Important

Accounts Receivable

120

Important

Canopy

Top features

30/45

-   Access Controls/Permissions
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Chart of Accounts
-   Compliance Management
-   Currency Conversion
-   Data Security
-   Document Management
-   Encryption
-   Expense Tracking
-   Financial Consolidation & Close Management
-   Financial Management
-   Financial Reporting
-   Fixed Asset Management
-   Fund Accounting
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Mobile Access
-   Multi-Currency
-   Multi-Location
-   Payment Processing
-   Payroll Management
-   Project Accounting
-   Purchase Order Management
-   Quotes/Estimates
-   Receipt Management
-   Recurring/Subscription Billing
-   Reminders
-   Sales Tax Management
-   Status Tracking
-   Tax Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/150647/Canopy-Tax/#features)

SAP Concur

24/45

-   Access Controls/Permissions
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Chart of Accounts
-   Compliance Management
-   Currency Conversion
-   Data Security
-   Document Management
-   Encryption
-   Expense Tracking
-   Financial Consolidation & Close Management
-   Financial Management
-   Financial Reporting
-   Fixed Asset Management
-   Fund Accounting
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Mobile Access
-   Multi-Currency
-   Multi-Location
-   Payment Processing
-   Payroll Management
-   Project Accounting
-   Purchase Order Management
-   Quotes/Estimates
-   Receipt Management
-   Recurring/Subscription Billing
-   Reminders
-   Sales Tax Management
-   Status Tracking
-   Tax Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/380/Concur-Expense/#features)

### Recognition

No recognitions have been awarded to Canopy

No recognitions have been awarded to SAP Concur

### Deployment & support

Canopy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SAP Concur

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Canopy

-   By Canopy
-   Located in United States
-   Founded in 2013

SAP Concur

-   By SAP
-   Located in Germany
-   Founded in 1999

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/380-120109/Concur-Expense-vs-Xero)

[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)[4.53 (285)](https://www.capterra.com/p/150647/Canopy-Tax/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,578)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$22/month

Price

$800/year

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/150647-186749/Canopy-Tax-vs-TaxDome)

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,037)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

Contact vendor for pricing

Price

$235/month

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/380-189398/Concur-Expense-vs-QuickBooks-Online)