# SAP Concur vs webexpenses: Features and Cost Comparison 2026 | Capterra > SAP Concur vs webexpenses: Which expense report tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/380-140646/Concur-Expense-vs-webexpenses --- # SAP Concur vs webexpenses Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SAP Concurwebexpenses2/4 selected [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2239)](https://www.capterra.com/p/380/Concur-Expense/reviews/) [webexpenses](https://www.capterra.com/p/140646/webexpenses/)[4.5 (1105)](https://www.capterra.com/p/140646/webexpenses/reviews/) [## SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2239)](https://www.capterra.com/p/380/Concur-Expense/reviews/) [## webexpenses](https://www.capterra.com/p/140646/webexpenses/)[4.5 (1105)](https://www.capterra.com/p/140646/webexpenses/reviews/) Starting Price Contact vendor Starting Price Contact vendor for pricing Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Starting Price Contact vendor Starting Price Contact vendor for pricing Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [2,239 reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/) Positive 1,922 Neutral 220 Negative 97 Positive 1,922 Neutral 220 Negative 97 Reviews Sentiment AU NF CC Based on [1,105 reviews](https://www.capterra.com/p/140646/webexpenses/reviews/) Positive 1,030 Neutral 47 Negative 28 Positive 1,030 Neutral 47 Negative 28 Best for (according to reviews) - **Business size**: Enterprise organizations account for 945 reviews (43%), showing widespread use across large companies, with notable adoption by small (29%) and midsize (21%) businesses. - **Industry**: Computer software, IT services, and healthcare together represent 18% of reviews, indicating diverse industry adoption without a single dominant sector. - **Use cases**: Expense reporting leads with 77% of reviews, followed by travel management (42%) and spend management (20%), highlighting focus on financial process automation. Best for (according to reviews) - **Business size**: Small businesses account for 416 reviews (38%), with enterprises and midsize businesses also represented, demonstrating broad uptake across various company sizes. - **Industry**: Construction, education management, and hospital & health care together represent 18% of reviews, indicating diverse industry adoption. - **Use cases**: Expense reporting (68%), travel management (26%), and billing/invoicing (11%) are the main uses, highlighting strong focus on financial process automation. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison When looking at expense report tools like SAP Concur and webexpenses, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\] Key features rated by users Features selected based on 22,401 reviews from Expense Report users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. SAP Concur 85%Fit Feature ratings Expense Tracking 4.6 Receipt Management 4.5 Mobile Receipt Upload 4.6 Mobile Access 4.4 webexpenses 84%Fit Feature ratings Expense Tracking 4.6 Receipt Management 4.4 Mobile Receipt Upload 4.5 Mobile Access 4.4 Expense Tracking 4.6 (666) 4.6 (540) SAP Concur users appreciate the ability to categorize expenses, track spending, and find ways to cut back. They value the automatic import of corporate card expenses and the ability to connect with apps like Lyft and Uber. Reviewers highlight the convenience of tracking travel expenses, including mileage, and they mention the availability of various reports and dashboards. However, some users mention that the system can be cumbersome and not always user-friendly. Meanwhile, webexpenses users find the expense tracking feature essential for budgeting and financial clarity. They appreciate the ability to log activities, track expenses by project, and monitor claims. Users note the ease of tracking expenses through the dashboard and the ability to view and print claims. In general, users find SAP Concur efficient for tracking and categorizing expenses, while they value webexpenses for its clarity and ease of monitoring claims. Receipt Management 4.5 (448) 4.4 (446) SAP Concur users find the receipt management feature helpful for organizing and uploading receipts. They appreciate the ability to upload receipts via mobile or web, and they mention the system's capability to automatically match and associate receipts with expenses. However, some users mention difficulties with viewing and attaching receipts and occasional issues with image quality. On the other hand, webexpenses users value the ability to upload and store receipts securely. They find it easy to manage receipts via the mobile app, although some users report issues with the interface and the process being somewhat clunky. Overall, users appreciate SAP Concur for its comprehensive receipt management features, while they note webexpenses for its secure and straightforward receipt handling. Mobile Receipt Upload 4.6 (344) 4.5 (321) SAP Concur users appreciate the convenience of mobile receipt upload, saying that it allows them to capture and save receipts on the go. They find it easy to upload receipts via the mobile app, although some users report occasional glitches and limitations with image size. Reviewers highlight the importance of this feature for traveling employees. Meanwhile, webexpenses users find the mobile receipt upload feature crucial for avoiding lost receipts and maintaining records. They value the ability to upload receipts instantly and the auto-fill feature. However, some users mention occasional clunkiness and errors during the upload process. In summary, users find SAP Concur's mobile receipt upload convenient and essential for travel, while they appreciate webexpenses for its ease of use and record-keeping capabilities. Mobile Access 4.4 (273) 4.4 (336) SAP Concur users value mobile access for its convenience in managing expenses on the go. They appreciate the ability to upload receipts, submit reports, and track expenses without needing a computer. However, some users note that the mobile app lacks certain manager functions and can be less efficient than the desktop version. On the other hand, webexpenses users find mobile access essential for recording transactions and submitting claims while out and about. They appreciate the convenience of the mobile app, although some users report occasional connectivity issues and a slower interface. Overall, users find SAP Concur's mobile access convenient for managing expenses, while they value webexpenses for its ease of use and efficiency in submitting claims on the go. ## Pricing comparison ### Starting prices SAP Concur Contact vendor for pricing webexpenses Contact vendor for pricing ## How does the user experience compare on SAP Concur vs webexpenses? ### Overall rating 4.3 (2239) 4.5 (1105) ### User interface SAP Concur webexpenses ### Customer service and support SAP Concur Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat webexpenses Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of SAP Concur vs webexpenses Both SAP Concur and webexpenses are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how SAP Concur stacks up against webexpenses and pick the one that fits best your needs. Users appreciate SAP Concur for its efficient expense reporting, noting its automation and integration with credit card providers, which they say simplifies the process. They also value its receipt management, highlighting the ease of uploading receipts via mobile devices. Additionally, reviewers find the mobile access convenient, indicating that the app offers a similar experience to the desktop version. Meanwhile, webexpenses users praise its expense tracking capabilities, citing features like real-time updates and automatic categorization. They also appreciate the mobile accessibility, mentioning the app's user-friendly interface, and find the expense submission process streamlined and efficient. As for the cons, SAP Concur users find travel booking cumbersome and time-consuming, with issues in navigation and flexibility. They also mention difficulties with report management, citing frequent crashes and a lack of flexibility. When it comes to webexpenses, users highlight problems with receipt management, noting inconsistent scanning and a non-intuitive interface. They also find claims management challenging, mentioning repetitive information requests and discrepancies between mobile and web versions. \[[2](#source-item-2)\] Pros SAP Concur CG Carly G Curriculum Designer and Trainer IIFood & Beverages, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Overall SAP concur is a great tool to keep track of expenses and how to organize those expenses into which reports and the ability to track down the information from each receipt.“ November 17, 2025 Vineet S Retail Sales ManagerRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I submit all my travelling expenses through Concur and it is a amazing process to be notified when they got approved, when they were sent for payment and also when they were actually paid.“ January 14, 2026 webexpenses AU Alberto U Multiskilled engineer Bias electricalConstruction, 10,001+ employeesUsed the software for: Less than 6 months. “The system has real-time policy checks and customizable approval flows, which help reduce non-compliant claims and improve turnaround times.“ December 17, 2025 NF Nathan F Senior Lecturer of Games DesignEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “The mobile app lets you snap a photo of a receipt, and the system intelligently extracts the data instantly.“ December 13, 2025 Cons SAP Concur Martin L Sales DirectorInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “I didn't dislike anything about Concur however sometimes the 'app' managers configure it improperly so that there are limited expense items compared to what actually happens in the field.“ December 15, 2025 CR Cindy R IT AdminReligious Institutions, 51 - 200 employeesUsed the software for: More than 2 years. “I didn't like that concor was ver specific with what image files it received and how when you uploaded and used receipts, it wouldn't delete them but you have to manually delete each one.“ May 28, 2025 webexpenses LS Louis S Digital Marketing ManagerEvents Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “The time it takes to do a certain action, the way you can't change multiple filters at once, the lack of matching between the codes on receipts and the code on the platforms, receipt numbers not matching, the reading skill for receipts not effective.“ July 3, 2024 RP Roy P TutorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes the uploading of receipts can be a bit clunky, as good as the AI is in recognising the dates etc, it can sometimes get the total cost wrong if a discount has been applied.“ July 15, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from expense report software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between SAP Concur and webexpenses? Talk to a Capterra advisor for free and get results within 15 minutes. 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