# Compare SAP Concur vs Xero 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SAP Concur and Xero based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/380-120109/Concur-Expense-vs-Xero --- # SAP Concur vs Xero Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SAP ConcurXero2/4 selected [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/) [Xero](https://www.capterra.com/p/120109/Xero/)[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) [## SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment Based on [2,238 reviews](#user-reviews) Positive 1,921 Neutral 220 Negative 97 [## Xero](https://www.capterra.com/p/120109/Xero/)[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4 Reviews Sentiment Based on [3,269 reviews](#user-reviews) Positive 2,872 Neutral 237 Negative 160 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 10,217 reviews from expense report software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Expense Tracking 4.6 Receipt Management 4.5 Expense Claims 4.6 Invoice Management 4.3 Mobile Receipt Upload 4.6 72%Fit Missing features Feature ratings Expense Tracking 4.4 Receipt Management 4.6 Expense Claims 4.4 Invoice Management 4.5 Mobile Receipt Upload NA User satisfaction User satisfaction 4.3 User reviews[2,238](https://www.capterra.com/p/380/Concur-Expense/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.1 Customer support 4.1 User satisfaction 4.4 User reviews[3,269](https://www.capterra.com/p/120109/Xero/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $25Flat Rate, Per Month - Free version - Free trial Best for Best for SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. Best for Xero is an accounting software that caters to small businesses across multiple sectors, such as agriculture, construction, education, healthcare, hospitality, and more. ## User reviews Pros & cons VR Verified Reviewer Curriculum Designer and Trainer II > "Overall SAP concur is a great tool to keep track of expenses and how to organize those expenses into which reports and the ability to track down the..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672) Martin L. Sales Director > "I didn't dislike anything about Concur however sometimes the 'app' managers configure it improperly so that there are limited expense items compared to..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934) VR Verified Reviewer Retail Sales Manager > "I submit all my travelling expenses through Concur and it is a amazing process to be notified when they got approved, when they were sent for payment..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078983) CR Cindy R. IT Admin > "I didn't like that concor was ver specific with what image files it received and how when you uploaded and used receipts, it wouldn't delete them but..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171) HL Hunter L. Executive Assistant > "The configuration of my company's travel rules helped me always stay within budget, manage an entire team, and use their individual corporate cards." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207) VR Verified Reviewer Account Manager > "Can be a little buggy and clunky sometimes with long page refreshes when making changes." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710) VR Verified Reviewer Curriculum Designer and Trainer II > "What I like most about SAP concur is that it keeps all my expenses in one place and identifies expenses that is tied into my e-mail." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672) CN Chris N. HR Manager > "Initially it could seem a bit overwhelming as the home screen has a lot of options to choose from...seems a bit busy looking." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7064955) VR Verified Reviewer Account Manager > "The auto expense feature is really useful, it loads expenses from your company card in automatically and you just add the receipts." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710) GG Gary G. Director of Corporate Devlopment > "Unintuitive navigation, easy to lose work, exception thresholds requiring use explanations too obtrusive/rigid, pdf formatting required for receipts,..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6425793) Martin L. Sales Director > "What is great about Concur is that it makes it easy to identify the individual customers you are entertaining - especially for large events it will..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934) Orlando E. G. Advisor > "Some issues with getting detailed information on the card charges to make sure they match up with the correct Receipts I have in hand." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680) DL Dave L. Senior Consultant > "What I like most about Concur is it gives me a way to enter in my company expenses, keep track of them, and give me notifications every step along the..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157) JS Joshua S. Senior Learning Facilitator > "There seemed to be an issue at times where the pictures of some receipts would just disappear and I would have to double check they were still on the..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6808645) GT Gary T. Solutions Architect > "SAP Concur makes expense reporting fast with its intuitive interface, automation, and seamless integration with finance systems." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332) GT Gary T. Solutions Architect > "SAP Concur can feel overly complex at times, with occasional glitches and confusions for new users or submitters." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332) MT Mallory T. Executive sous chef > "I have had to use excel sheets, other websites and paper to do expenses and it was always so time consuming, SAP really saves time and effort." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7096293) JG Joel G. Director of Operations > "Also, moving expenses to other reports isn’t as easy as it is on the desktop." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7099910) AR Anitha R. Senior Technical Specialist > "This helps prevent many errors and ensures better compliance, which is essential in the financial sector." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7092917) MS Matthew S. Director of Product Development > "Delayed payment, sometimes taking up to a week to hit my bank account including the verification process." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6840592) UC Urgan C. Associate > "You can automate approval workflows and integrate with corporate policies ensures that expenses are processed quickly, while maintaining compliance with..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628) Jeremiah L. G. Chief Operating Officer > "They have no easy way to pay your bill and Support took 3 weeks to figure out why I could not access the online billing portal and in the interim I..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432) CR Cindy R. IT Admin > "I loved the fact that you can save receipts inside of the application, You can later look for them amongst the saved files and pull what you needed." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171) ZH Zachary H. EHS Manager > "This last update changed things up a bit and threw me for a loop finding everything again, but that usually happens when things update." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6786179) MC Michael C. Sr. Director Professional Services > "The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and submittal much..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892) Thomas C. civil engineer > "Sometimes the scanning of invoices can be a little slow and it does not allow the image to load correctly" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6625279) AK Ashfak K. Senior executive > "its automation of expense reporting helps reduce manual entry, minimizes errors, and can lead to more efficient reimbursement processes." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567406) Jeremiah L. G. Chief Operating Officer > "It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff then you..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432) RS Rachel S. Treasurer > "I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6516764) BH Brian H. Environmental Compliance Engineer > "Daily expenses repeat and create flags." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7018783) FM Faisal M. Payroll > "It makes expense management more efficient through automation, reliable reimbursements, and strong reporting tools." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458) TC Torey C. Junior Golf Tournament Manager > "It is very difficult to search for coding items. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7058326) Orlando E. G. Advisor > "Good Program for submitting proposed travel/trip costs, and my department is good about reviewing expense report reconciliation requests." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680) Margaret R. Professor > "My University and the bureaucracy of SAP Concur acts like my time is free, when ultimately they are stealing from themselves and not using my time..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849) HL Hunter L. Executive Assistant > "As an executive assistant for 6 professionals that traveled to client sites often, SAP Concur was a lifesaver for travel booking." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207) EV Emily V. EA > "The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293) AS Adeniran S. Associate Traveling Secretary > "SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6597728) Margaret R. Professor > "I have a grant and should not be doing support staff work like this -- having faculty deal with the clunky system and people who refuse to help us..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849) BB Brandon B. Senior Manager of IT Infrastructure > "Prior to moving away from SAP for our ERP platform, it's direct integration into our Finance platform was extremely nice." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054782) SR Shannon R. CFO > "No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS)." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) SN Suraj N. Inside Product Specialist > "The platform's integration capabilities and robust reporting features make it an invaluable tool for businesses looking to manage their expenses..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6458762) MK Marie K. Success Manager > "I have used it at two companies, and while it does make it easy to upload things for reimbursements, the site itself is a little clunky, and is missing..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6425287) VR Verified Reviewer Operations manager > "Very easy to use with the mobile app that allows you to upload receipts on the go and also check booked travel information." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078058) KG Katerina G. Business development manager > "It is difficult to navigate and find key information for proposed option while impossible to modify things on your bookings" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6342696) DH Daniel H. Power Platform Developer > "Easy receipt upload, automated expense reports, seamless travel booking. Once this is all set up it makes everything so much more manageable" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821671) VR Verified Reviewer Instructional Designer and Training Specialist > "I also don't like that it is a little difficult to tell which rooms won't give points." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6853719) JA Jackline A. Customer Relationship Manager > "SAP Concur automates repetitive accounting procedures that help save time and reduce financial errors." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7007829) Jim C. Lead application support analyst > "Some steps are not very intuitive." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7053350) CR Clinton R. Fleet Manager > "The app makes it even better allowing easier access and not having to open up your laptop or desktop to complete your expenses." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6819332) DL Dave L. Senior Consultant > "Overall it gets the job done, but for me it's not the easiest to understand at first glance, and wish the interface would be simplified a bit." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157) MC Michael C. Sr. Director Professional Services > "From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your mobile devise is..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892) VR Verified Reviewer Data Analyst > "Automations don’t always work seamlessly across every system integration" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7012979) PF Ping F. Operations Analyst > "I also like that it provides access to check traveler profiles and records, which helps a lot with work needs." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6441755) SR Shannon R. CFO > "Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is Jan 1 2025) and..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) Matthew P. Founder > "The SAP Concur travel booking functionality is also quite useful, and I appreciate booking all of my travel options on one website." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6754629) CR Clinton R. Fleet Manager > "When traveling, it doesn't recognize hotel taxes." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6819332) Jordan M. HR Generalist > "I enjoy the pre-populated items and navigation system that makes submitting reports a breeze." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7016717) NB Nick B. Senior Accountant > "It wasn't easy for us to update our own information in SAP Concur without it de-syncing the export." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6432938) EV Emily V. EA > "It also has a mobile app support where you can easily upload receipts and submit expenses." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293) CJ Caleb J. Internal Audit Associate > "Sometimes there is a lag in looking for certain reports but this boils down to information that is being loaded." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567846) IP Issac P. Senior Engineer > "Very easy to create a business travel expense for approval and dedicated emails are sent at every stage of approval process which ensures no important..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013) UC Urgan C. Associate > "SAP Concur's interface to be cluttered or not as intuitive as other expense management tools." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628) IP Issac P. Senior Engineer > "The process of creating expense reports is very easy and the support of mobile app makes it more helpful as all expenses, bills etc" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013) JI Joy I. Administrative Coordinator > "Mobile application on Android system lack some features available on cloud apps." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665790) TH Tammy H. Accounting Clerk > "I've used Concur for years and I think it's the best system out right now and the customer service is awesome." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7089132) FM Faisal M. Payroll > "Interface feels outdated and not always intuitive" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458) VR Verified Reviewer HR Lead > "The best thing about SAP Concur is that it is very easy to use and to manage the expenses and reimbursement purpose. Once the card is linked to the..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665344) TP Tess P. Customer Care Representative > "Sometimes there are not the right categories/sections to input information" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6569348) IP Issac P. Senior Engineer > "I use Concur for recording all expenses incurred during a business travel and the entire process is very seamless and easy" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013) DL Dave L. Senior Consultant > "The user interface is complicated." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157) VR Verified Reviewer Business Development > "Very solid platform that helps our team stay focused and productive!" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7052781) GM Galateya M. Executive Administrative Assistant > "It lags sometimes and gets a lot of bugs." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6449251) JI Joy I. Administrative Coordinator > "SAP Concur allows me to save time by managing expenses automatically which also eradicates fraud." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665790) OG Oscar G. Product Manager > "Slowly access to available flights and hotels to booking, and system to include the expenses is tedious with old UI, ready to be refreshed for a better..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___5039958) KJ Katie J. Product Marketing > "Personally, I find the mobile version to be much more user friendly for submitting expense reports specifically." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6808009) WH Warren H. Data And Tech Lead > "It can be hard to find the different between credit card expenses to the company and reimbursements, you do have to make errors to be highlighted to an..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___4901953) BH Brian H. Environmental Compliance Engineer > "The app is great to use while on the road as I can do everything including importing receipts." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7018783) Margaret R. Professor > "Confusing, waste of precious time, responses from support people look like they are AI generated." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849) Victoria H. HR Director > "Just easy to use outside of uploading receipts but I believe you can email them to the file as well not sure ." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7069673) TB Tom B. Electrical Inspector > "It’s common for the mobile receipt sensing to not recognize the vendor or location and has to be manually corrected." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6076843) [View Reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/) Craig H. General Manager > "I also appreciated the accessibility, being able to access financial information from anywhere, and the automated reminders, which helped keep tasks like invoicing and..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7038677) DE Daryl E. Consultant > "Just one example; you add a discount to a line item on a quote, lets say $10, and then realise that you put that discount on the wrong line item, so you delete the discount..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616) AF Amanda F. Licensed Real Estate Broker > "I mainly use Xero since it has an iOS mobile application that allows me to streamline online accounting processes from anywhere." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7067232) DE Daryl E. Consultant > "This is the kind of moronic bugs that happen all the time in Xero, and its due to one thing only; an insistence on only working on things that look good to attract new..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616) NS Natalie S. Senior immigration Advisor > "Xero offers 30 days for trial where you're able to explore all features of this tool and you are able to learn how it's feature can be used for accounting." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7060176) DT Danielle T. AP, AR, Payroll > "When you have more than one entity i find that you cant look at two company files at the same time one kick s the other one out and then it crashed TAHT is sooooo annoying..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7107297) JL John L. CEO > "Xero has become a standard tool I use to understand my business performance since incorporation and a tool I believe I will continue to use at least until my business..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067) HL Hikmet L. Medical Assistance Specialist > "Sometimes bugs and problems can make urgent financial syncs slow, and customer service is usually slow when it comes to time-sensitive medical billing questions." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7100283) Samuel L. Mortgage Loan Officer > "It has helped us avoid discrepancies in financial reports and tax returns by correctly recording and categorizing all our transactions including repayments and interest." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6765033) AF Amanda F. Licensed Real Estate Broker > "However, some features allocated by Xero aren’t robust enough which forces me to integrate with external Apps, for instance inventory management tools." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7067232) EH Erin H. Google Ads Specialist > "I like how I can reconcile transactions in Xero from my bank feeds and set up recurring bills -- so I do not have to stress / waste time searching through everything and..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6778974) Bryce M. Founder > "I am upset by having to look for an alternative solution in the middle of my work month after stumbling on this and seeing no effort to rectify from xero's side or..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7091869) AL Amber L. Discharge Planner > "Xero has a mobile application that allows me process patient payments during discharge in my organization as well as creating invoices automatically." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7002100) DE Daryl E. Consultant > "I dread having to make changes to quotes and invoices because bugs in the UI are so common." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616) CB Chris B. Owner > "The color of the logo is pleasing, the font on the website is very readable, design schemes show that this company paid visual design artist." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037880) CB Chris B. Owner > "Not sure which demographic will be lazy enough to not do books the old way, but also not tech savvy enough to make a small stack solution, which would be more seamless than..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037880) Samuel L. Mortgage Loan Officer > "Xero provides a sleek and simple interface that has enabled us to set up our loans and mortgages as either bank accounts or non current liability account, allowing for..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6765033) MH Martin H. Payroll Manager > "Sometimes I need to wait for a while before my authentication code comes through, delaying my login." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7102201) JL John L. CEO > "It takes times to understand and know if an accounting service provider is giving you what you need and the onboarding process did exactly this for me and my business. Once..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067) DE Daryl E. Consultant > "Advertising plastered on the UI making the book keeper's job harder than it could be." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616) Samuel L. Mortgage Loan Officer > "It provided us with realtime updates of our financial aspects which help inform our clients and accurately process all their transactions." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6765033) MK Michal K. IT engineer > "The only disadvantage so far is that sometimes it is hard to find some reports, for example remittance advise" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7080651) JP John P. Transport Broker > "The dashboard is exceptionally clean, and it provides me with a brief overview of unpaid invoices and cash flow." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7076424) LR Lisa R. Office manager > "The reason I originally did not use Xero was because our bank does not connect with Xero. " [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7028182) VR Verified Reviewer Founder and Copywriter > "Invoicing is straightforward, I can easily reconcile all of my transactions and can run reports without having any finance knowledge." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7047418) Debbie M. Owner > "It does not offer good value for money compared with competitor products, and customer support is not available by telephone." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7072510) JL John L. CEO > "At the moment this is just me as a solo founder, I would love if Xero could also facilitate this transition for scaling businesses with a scale up or expansion onboarding..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067) RH Russ H. Director > "The reports seem a little bit more difficult to work out if you do not know the correct accountancy term but you can normally work it out without too much hassle." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6818770) EB Emma B. Financial Controller > "It has many different functions and capabilities which speed up reconciling and customisable reports." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084871) EC Eric C. Engineering Manager > "Missing two features that our previous system could support - detailed export to .csv, and also we started to run into issues past 100 employees." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6748194) RG Rishi G. Software Engineer > "The calendar helps me track who owes me money and I am just glad I can finally see the dates." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084805) RG Rishi G. Software Engineer > "I do dislike how often I get logged out of Xero once I close the tab." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084805) MW Matt W. Founder and Director > "If fully utilised Xero is a very powerful business tool that can encapsulate everything financial - from integrated stock systems and product costing, to sales tracking and..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6494302) SF Stephanie F. Owner > "Not able to talk to a support representative live; having to submit a case means a delay in resolving issues" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6820368) Rodrigo T. Director of Cyber Security > "Xero is an excellent tool that has allowed me to manage my department's expenses in a transparent and orderly way in simulation projects, prevention exercises and detailed..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6652504) VR Verified Reviewer Editor > "Xero does not offer a dedicated phone support line." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7038704) JC Jesse C. Managing Director > "We love the ability to connect and reconcile our accounts, easily process payroll, sign up new staff and process credit card payments for better cashflow." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6306306) JP John P. Transport Broker > "Bank feed links are sometimes broken automatically." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7076424) TVW Tim Van W. Senior Project Supervisor > "Xero has great budgeting and expenses control features that assist us in crafting budgets for our projects and monitoring the expenditure to ensure it remains within the..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6540687) MM Maria M. communication specialist > "Sometimes the interface feels a little cluttered." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7033042) NM Nick M. Manager > "The cloud-based functionality means I can update financial records or send out invoices from anywhere, at any time, which is a lifesaver for a mobile entrepreneur like..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6235128) HT Helen T. Business Adminsitrator > "The email address the invoices are sent from a generic email address which some companies reject" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6762194) GN Grace N. Volunteer > "Xero automates over 78% of manual repetitive accounting tasks such as AP,AR and GL which saves time and improve productivity leading to high performance and ROI." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6580047) Adrien J. CEO > "Bank integration does not work as advertised." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7109271) Rodrigo T. Director of Cyber Security > "It allows me to manage my department's accounting in real time, giving me a clear and up-to-date visualization of expenses." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6652504) MM Melanie M. Treasurer > "The UI is a tiny bit clunky--most notably the "check writing/entering" functionality comes to mind. " [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6874464) DS Dilak S. Senior Experience Designer > "Xero simplify accounting processes by automating workflow such as paying vendors, billing, invoicing and payments matching." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6505945) NH Natalie H. Partner and co-founder > "It's a little annoying when you've missed putting in the due date and it doesn't allow you to proceed, sometimes for the small business we don't need the due date, just add..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6346121) JP John P. Transport Broker > "All loads of the general Tracking margins may be a pain, and this tool makes the accounting process easier." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7076424) JG Jacob G. Owner Franchisee > "The numbers of users triggering a different payment amount is not the best for a small business." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6832378) Craig B. Managing director > "With accounting going digital, Xero is affordable and user friendly, allows multiple usersvwith various levels of access." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037092) CW Christine W. Accounts > "It is not easy to transfer data from one entity to another entity, even basic information has to enter these manually." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6871687) TH Tamim H. maneger > "Comprehensive Reporting: The robust reporting tools provide detailed insights into financial performance, helping businesses make informed decisions and maintain healthy..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6306678) RG Rishi G. Software Engineer > "Then I have to sit through another annoying OTP code to get back into my account." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084805) MC Matthew C. Director > "For us as a small manufacturing company that exports its products worldwide, Xero has proved to be an excellent fit with our needs." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7062551) ID Irina D. CTO > "Some authentication issues, lack of user management, and can be a bit complicated to use at times" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6793617) MG Mike G. Project Manager > "You have the ability to create a quote, add your own notes and narrative, save templates, and convert quotes into invoices, all going directly to the customer and..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6559041) NH Nina H. Hr Manager > "It isn't easy to calculate holiday in the same way as HR software." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7111292) JL John L. CEO > "Xero onboarding and low cost entry point for start-ups and first time users give the perfect opportunity to validate the value of this platform." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067) CB Chris B. Owner > "Worse offering for taking credit card payments" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037880) PM Preeti M. AVP > "There are so many search options and shortcut methods like cash coding and uploading bulk journals and credit notes in CSV are available, which make the life of accountant..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6460055) EH Erin H. Google Ads Specialist > "It's mildly annoying that when I started with Xero I was on such a good price - I don't use it for all that much besides what I've said in this review -- and there have..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6778974) VR Verified Reviewer Account and content marketing manager > "Reoccurring invoices and the simplicity of the program were essential factors to enhance our monthly invoice procedure and Xero delivered." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6335146) JB John B. Treasurer > "For example, Xero can not suggest an annual budget based on prior year spending." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6857537) TS Tom S. Director > "Being able to manage payroll, invoices, banking feeds and tax from one platform is nice." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6856926) SN Samuel N. CEO > "I did have some issues getting set up and connecting bank accounts, which resulted in duplicates for one of my credit cards." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6301773) SP Shelley P. Manager > "The import and export feature works nicely too if you are setting up a new account or moving data from one file to another." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6841704) DM Daniel M. Owner > "Also, the learning curve can be a bit steep when diving into more complex accounting features." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6823952) LA Luis A. Process Manager > "It’s a well-thought-out platform that simplifies complex financial tasks and offers a lot of flexibility through its integrations and customization options." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6602914) FS Faizan S. Payroll Manager > "It can be somewhat stagnant at times in terms of the lack of colour and user interface." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6881268) HA Haithem A. NA > "The way it is built to make it easier to search of clients and invoices, great way of ammending invoices" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6819344) GL Gus L. CFO and Principal Engineer > "No way to generate travel expense report using labels" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6831756) Rodrigo T. Director of Cyber Security > "It helps me a lot in generating reports with balance sheets and cash flow to reliably assess profitability and make better decisions in the future." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6652504) LS Ladan S. ceo > "it took me an hour to figure out how to reach customer service, and I find that not having a live help is really a burden" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6831802) BT Badri T. System Operator > "Comprehensive Features: Xero Software has wide range features like expense tracking, reconciliation and reporting." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6289484) Richey J. General Manager > "Some aspects of payroll aren't equipped for specialist HR requirements." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6881639) VR Verified Reviewer Managing Director > "Xero has saved me a lot of time due to automated postings, intelligent bank rec and bank feeds." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6801834) VR Verified Reviewer Managing Director > "The permissions are not granular enough to control users in the way that I would like." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6801834) Abbey W. owner, founder > "Xero threads the needle perfectly, being simple to use and get the information I need while still being robust enough to fill all of my business needs." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7082345) AB Abhishek B. Executive- Sales and Procurement > "Sometimes there are delays with customer service support which slightly hampers the experience of smooth workflow in case of techncial issues." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6452605) [View Reviews](https://www.capterra.com/p/120109/Xero/reviews/) ## User interface 4.30 (2,238) 4.40 (3,269) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important SAP Concur Top features 29/42 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - API - Approval Process Control - Audit Trail - Automated Receipt Matching - Billable & Non-Billable Hours - Budgeting/Forecasting - Categorization/Grouping - Compliance Management - Corporate Card - Credit Card Management - Customizable Fields - Customizable Templates - Data Import/Export - Duplicate Detection - Electronic Payments - Expense Claims - Expense Tracking - Financial Analysis - Generative AI - Invoice Management - Mileage Tracking - Mobile Access - Mobile Receipt Upload - Multi-Currency - Optical Character Recognition - Policy Management - Real-Time Notifications - Real-Time Updates - Receipt Management - Reimbursement Management - Reminders - Reporting & Statistics - Secure Data Storage - Single Sign On - Spend Control - Third-Party Integrations - Timesheet Management - Workflow Management [See all features](https://www.capterra.com/p/380/Concur-Expense/#features) Xero 20/42 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - API - Approval Process Control - Audit Trail - Automated Receipt Matching - Billable & Non-Billable Hours - Budgeting/Forecasting - Categorization/Grouping - Compliance Management - Corporate Card - Credit Card Management - Customizable Fields - Customizable Templates - Data Import/Export - Duplicate Detection - Electronic Payments - Expense Claims - Expense Tracking - Financial Analysis - Generative AI - Invoice Management - Mileage Tracking - Mobile Access - Mobile Receipt Upload - Multi-Currency - Optical Character Recognition - Policy Management - Real-Time Notifications - Real-Time Updates - Receipt Management - Reimbursement Management - Reminders - Reporting & Statistics - Secure Data Storage - Single Sign On - Spend Control - Third-Party Integrations - Timesheet Management - Workflow Management [See all features](https://www.capterra.com/p/120109/Xero/#features) ### Recognition No recognitions have been awarded to SAP Concur No recognitions have been awarded to Xero ### Deployment & support SAP Concur Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Xero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SAP Concur - By SAP - Located in Germany - Founded in 1999 Xero - By Xero - Located in New Zealand - Founded in 2006 ## Popular Comparisons [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [webexpenses](https://www.capterra.com/p/140646/webexpenses/)[4.52 (1,105)](https://www.capterra.com/p/140646/webexpenses/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/380-140646/Concur-Expense-vs-webexpenses) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $25/month Price $38/month 4.3 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/120109-190778/Xero-vs-QuickBooks-Online) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.2 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/380-190778/Concur-Expense-vs-QuickBooks-Online) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,610)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $25/month Price $2210/year 4.3 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/120109-174984/Xero-vs-QuickBooks-Enterprise) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [Expensify](https://www.capterra.com/p/97594/Expensify/)[4.50 (1,309)](https://www.capterra.com/p/97594/Expensify/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/380-97594/Concur-Expense-vs-Expensify) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) $25/month Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/120109-135757/Xero-vs-NetSuite) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[4.62 (1,186)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) Contact vendor for pricing Price $3/month 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/380-142384/Concur-Expense-vs-Zoho-Expense) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) vs [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,547)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/) $25/month Price $1922/year 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/120109-212058/Xero-vs-QuickBooks-Desktop-Pro) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,037)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) Contact vendor for pricing Price $235/month 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/380-189398/Concur-Expense-vs-QuickBooks-Online) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) vs [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.26 (606)](https://www.capterra.com/p/76/Intacct/reviews/) $25/month Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76-120109/Intacct-vs-Xero) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.38 (1,719)](https://www.capterra.com/p/178021/Wave-Apps/reviews/) Contact vendor for pricing Price $19/month 4.2 Features 4.2 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/380-178021/Concur-Expense-vs-Wave-Apps) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) vs [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,037)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) $25/month Price $235/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-189398/Xero-vs-QuickBooks-Online)