# Compare DonorPerfect vs Keela 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Keela and DonorPerfect based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela

---

# Keela vs DonorPerfect Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeelaDonorPerfect2/4 selected

[Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,387)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

[## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [282 reviews](#user-reviews)

Positive

257

Neutral

19

Negative

6

[## DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,387)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$119.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.3

Customer Service

4.8

Reviews Sentiment

Based on [1,387 reviews](#user-reviews)

Positive

1,304

Neutral

61

Negative

22

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,354 reviews from nonprofit crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Feature ratings

Donation Tracking

4.6

Donor Management

4.5

Contact Management

4.4

For Nonprofits

4.5

Fundraising Management

4.3

84%Fit

High performer

Feature ratings

Donation Tracking

4.7

Donor Management

4.6

Contact Management

4.4

For Nonprofits

4.6

Fundraising Management

4.4

User satisfaction

User satisfaction

4.3

User reviews[282](https://www.capterra.com/p/154358/Keela/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.4

Customer support

4.5

User satisfaction

4.5

User reviews[1,387](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$160Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$119Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more!

Best for

Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals.

## User reviews

Pros & cons

SS

Sean S.

IT and Grant Management

> "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline communications."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

TT

Trevor T.

Marketing

> "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

KH

Karl H.

Executive Director

> "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for results."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878)

PB

Peter B.

Marketing Manager

> "No flexibility in email template customization -- can't export external templates"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

TT

Trevor T.

Marketing

> "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

RR

Ronnie R.

Marketing Communications Specialist

> "Not being able to add stock/ quantities to revenue forms."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615)

RA

Rameel A.

Administrative Assistant

> "The integreatted forms and communications feature has been my faviourte part of keela so far."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6585212)

TD

Tina D.

Marketing & Funding Specialist

> "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750)

PB

Peter B.

Marketing Manager

> "Makes email marketing easier, donor and donation tracking"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

AF

Annastasia F.

Managing Director

> "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220)

SS

Sean S.

IT and Grant Management

> "The automation features save us time, and the reporting tools are incredibly insightful."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

Adrian H.

CEO

> "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650)

RB

Riley B.

Managing Director

> "When selecting a new CRM Keela stood out to me due to the fact that it is highly customizable."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

BB

Brynn B.

Fundraising Coordinator

> "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any import."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587)

AP

Ash P.

Executive Director

> "Over 6 months we trialled all the main non profit CRMs, and Keela came out head and shoulders above the rest. Although it is an..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

MV

Michael V.

Fundraising Coordinator

> "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551)

AP

Ash P.

Executive Director

> "We had a really clunky membership program before Keela, and now people can easily become members and set up an auto-renewal for their..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

HB

Hal B.

Development Manager

> "For example, we had some payment security issues before Keela implemented Captcha features."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

RB

Riley B.

Managing Director

> "I like that it integrates easily with Paypal and Stripe."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

CM

Cathy M.

Secretary

> "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is difficult to..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045)

RB

Riley B.

Managing Director

> "It never takes long to get a response and they will work with you to support you as much as you need."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

AB

Amber B.

Executive Director

> "The only issue we have had is with the Peer to Peer Fundraising function."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833)

SG

Shira G.

Fundraising and Development Manager

> "Importing our old data and onboarding the system was painless."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584777)

AI

Andrew I.

Program and Financial Officer

> "Some of the features don't work well in Firefox which is surprising."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317)

AB

Ariana B.

Executive Director

> "Now I am able to find our donors, communicate with them and allow new volunteers and donors the opportunity to get involved as well."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4800806)

KN

Kayla N.

Administrative Assistant

> "Additionally, I have personally had issues with importing taking up to 6 hours with Keela."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

RB

Riley B.

Managing Director

> "Keela has an excellent customer support team that is responsive and helpful and I do feel that they take user feedback seriously."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

MC

Michelle C.

Owner/Creative Director

> "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for example)..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374)

SG

Shira G.

Fundraising and Development Manager

> "Keela is easy to use right out of the box, and comes with outstanding customer support for any kinks you may not be able to work out..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584777)

VR

Verified Reviewer

Director of Development and Communications

> "The access form a mobile app/iPhone is not super easy."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965)

MC

Megan C.

Water Programs Coordinator

> "I also like that I can create automated emails for communications we do often (volunteer signup etc.)"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004868)

TY

Tara Y.

Office and Event Manager

> "It is a big expense for us!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

PB

Peter B.

Marketing Manager

> "Its been great but need more customizable templates to use!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

RC

Ron C.

CEO

> "Keela would not return the money to us, so we contacted the CC company and disputed the charged. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542)

TY

Tara Y.

Office and Event Manager

> "Keela has a fantastic team that is very supportive and willing to work with you - right from the initial meeting we had with the sales..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

ND

Nicole D.

Co-Founder

> "The user interface can sometimes be challenging."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884)

KN

Karishma N.

Outreach Volunteer

> "Also, I appreciated the customer service when I needed help with the program."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579760)

NW

Niki W.

accountant

> "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique customer..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685)

HB

Hal B.

Development Manager

> "Keela's product portal is a convenient way to make suggestions and see how Keela genuinely responds to customer comments."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

Mackenzie D.

Watershed Education Lead

> "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down menus get..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874)

AM

Amber M.

Program Manager

> "For the specific features, we use it for, fundraising and donor communication, it works great!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004853)

DL

Douglas L.

President

> "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second - seriously),..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

AM

Amina M.

Founder and Executive Director

> "I loved the first point of contact with \[sensitive content hidden\] who walked me through the program and also showed me all the benefits,..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099095)

RD

Rafael D.

Marketing & Fundraising Manager

> "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the basics..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555)

LE

Liam E.

Manager, Community Engagement

> "Additionally, Keela's timely customer support is always appreciated."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581210)

MH

Michelle H.

Bookkeeper/Fundraising Coordinator

> "Also, the fact that it can only integrate with Eventbrite doesn't help us."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577)

KC

Kristine C.

Chief Executive Officer

> "Keela truly is an "intuitive program" that made integration to our systems easy, and increased our ability to not only recruit donors but..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834890)

MJ

Martine J.

Founder, Executive Director

> "The e-blasts templates are lacking in design and appeal."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946)

AP

Ash P.

Executive Director

> "There are many features of Keela we don't use, but if you had a sophisticated fundraising team they would be great."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

SB

Susanna B.

Stewardship Coordinator

> "The spreadsheets for doing this are a bit confusing."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509)

AM

Angel M.

Operations Manager

> "Keela has streamlined the communication with our members and has also helped us better organize and access all of our contact's data."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3820620)

DL

Douglas L.

President

> "The reporting module seemed sooooo basic."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

KN

Kayla N.

Administrative Assistant

> "With Keela being fairly new for us still, everyday we use it we are learning new things that can be done within Keela!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

MB

Maria B.

Operations Manager

> "not very easy to customize my options..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195)

SB

Shauna B.

Director, Programs and Information

> "I like that it has features we can use on a daily basis all in one system."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6005541)

DB

Dan B.

Asst. Property Director

> "It is not very friendly to use with my phone. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557)

[View Reviews](https://www.capterra.com/p/154358/Keela/reviews/)

KK

Kevin K.

Development Director

> "Integrated fundraising system: DonorPerfect is the central hub of your nonprofit’s integrated fundraising system, providing a single donor database for sorting, selecting, and..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047)

CH

Cassidy H.

Bookkeeper

> "I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

CD

Christina D.

Director of Mission Advancement

> "The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

AP

Angie P.

Director of Development

> "Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

KK

Kevin K.

Development Director

> "The platform allows for real-time updates, organization-wide collaboration, and the ability to customize workflows to fit specific needs."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047)

KG

Kristin G.

Finance Manager

> "We are unable to create household records/relationships in order to view giving & communications both at the household and individual level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624)

MK

Maggie K.

Donor Relations and Development Coordinator

> "My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7035193)

LW

Lynn W.

Finance and Business Office Manager

> "The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation, because one screen..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7000052)

RS

Rebekah S.

Executive Director

> "It helps to create mailing lists for e-blasts, as well as physical newsletters for future fundraising campaigns as well."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

RO

Robert O.

Director of Growth and Development

> "When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to correct manually."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840544)

KK

Kevin K.

Development Director

> "It offers a centralized database for all constituent information, ensuring staff and board members have access to the same up-to-date information."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047)

CH

Cassidy H.

Bookkeeper

> "When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

AP

Angie P.

Director of Development

> "Overall, for an organization of our size and staff, we are happy with the integrations and ease of DonorPerfect, both for our internal use and for our Donor Facing Web forms..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

KN

Kenny N.

Chaplain

> "years as an end- user for a Not-for-profit jail and and prison ministry. While the system was used by several locations it was very difficult to get data specific to my local..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034761)

EC

Ellie C.

Advocacy Specialist

> "I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our use of this system..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111581)

LA

Laurene A.

Director of Development

> "The donor duplicate function needs to be refined, It doesn't always catch the duplicates and we end up with several records for the same donor."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6842787)

ML

Mikayla L.

Donor Records Coordinator

> "I appreciate DP as a donor management resource and have been very benefitted by its chat support! Whenever I am struggling with navigating the software or running reports, a..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7033004)

RB

Ramona B.

Development Database Coordinator

> "The only drawback is that sometimes DP support line is closed due to (I assume) lunchbreaks or something, and that is of course the time I needed to speak to someone."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198)

GB

Gregg B.

Manager, Fund Development

> "It is a powerful and comprehensive platform allowing for the careful management of data and the appropriate processing of financial transactions."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7101584)

MM

Moriah M.

Executive Assistant

> "I struggle with finding donors, spouse details, flags, households, etc. and wish they were set up differently."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7054556)

OS

Olivia S.

Development Officer

> "The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882112)

SS

Stephanie S.

Director of Development

> "The dashboard is customizable which is nice but it's unhelpful in so many ways that I'd rather have one of the better dashboards on the market."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416)

JB

Jes B.

Outreach and Engagement Specialist

> "The ease of inputting donor data, the reports that allow you to pull just about any information you need, the ease of receipting donors, and the integration with other software..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6786278)

BM

Beth M.

Intake Specialist

> "I have had some difficulties in working with the filters to have only the information I want on the reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098786)

EL

Eric L.

Executive Director

> "The new form builder helps to make donor-friendly donation forms - can't wait until the new forms are available for events, too!"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875251)

EM

Emily M.

Director of Communications

> "The blog for common issues never has the information we need for problems, so we always have to use the customer support."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780)

MN

Mai N.

Development Manager

> "It is not as sophisticated as other CRMs in terms of it's structure and reporting functionality, but with excellent customer support and taking the time to learn the system, it..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7018118)

MS

Maggie S.

Development and Marketing Coordinator

> "We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846072)

KM

Kay M.

Executive Director

> "I also love the user friendliness and the knowledge center to help me take full advantage of all the system can do to help make our fundraising efforts more seamless."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7126591)

JS

Jacqueline S.

Administration Coordinator

> "It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6778392)

Melissa M.

Development and Marketing Assistant

> "The ability to track donors and manage contacts, gifts, pledge, etc. is exceptional. Whenever something can't be figured out, their customer service is great too."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6871002)

KP

Kelly P.

Database manager and Accounts receivable

> "Recently, the chat option for customer service has been a little slower than in the past."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678)

MW

Mounisa W.

Administrative Assistant

> "I can't wait to see what awaits us when we switch to accepting payments through DonorPerfect and how this will assist us with our next big event."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637)

NP

Nancy P.

Assistant Director Mission Advancement

> "Some of the standard reports don't work with our data - we have some complex gift coding due to the nature of our data which makes some reports unusable."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367025)

MS

Marian S.

Treasurer

> "We can accept donations on our website with our donors using a credit card. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7113437)

JR

Jena R.

Annual Giving Manager

> "Pulling reports and setting up filters can feel a bit complex, especially when trying to extract very specific data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6805040)

FS

Florencia S.

Director

> "Something else that I like is that they update your contacts automatically to checkoff moves, deaths, etc."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7045276)

CD

Christina D.

Director of Mission Advancement

> "The reporting tool, is old and clunky, like a version of a year 2000 MS database."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

MW

Mounisa W.

Administrative Assistant

> "The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637)

CH

Cassidy H.

Bookkeeper

> "Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites?"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

RB

Ramona B.

Development Database Coordinator

> "Our firm uses it for mostly thank you letters and reports. If I need to contact customer support they are always friendly, patient, and knowledgeable."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198)

MLS

Mary Louise S.

Assistant Controller

> "Unfortunately only at a consolidated gift level by GL not by donor level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7107090)

LL

Lorin L.

CEO

> "We at our nonprofit knew we had to find a way to facilitate and organize our donors’ contributions as well as set up a way to thank them for their donations, do our accounting..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367440)

SH

Samantha H.

Director of Operations

> "I wanted my dashboard to automatically pull a report of the mot recent 10 donations, and it was a hassle to get it added."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6670031)

CB

Carmenza B.

Fundraising Manger

> "Overall, it's been a helpful tool for managing donations and donor communication. Once you get used to the system, it streamlines many fundraising tasks and saves time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6836334)

VR

Verified Reviewer

Executive Director

> "Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy)."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882219)

KP

Kelly P.

Database manager and Accounts receivable

> "I was in a position with limited in-person training and was able to teach myself many features through the online web training videos."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678)

AE

Ashley E.

Administrative Coordinator

> "We use one for volunteer tracking, but it's a bit clunky having to transfer data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7020131)

RK

Robin K.

Advancement Manager

> "DonorPerfect is a user friendly platform that provides our non-profit with all the tools we need to maintain good data, run important reports for our board and others to show..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129)

TW

Teresa W.

Senior Development Associate

> "Certain processes are tedious and non-intuitive, such as setting up filters for specific reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6878751)

KK

Kevin K.

Development Director

> "It is particularly suited for organizations looking for a reliable and straightforward tool to manage donor interactions effectively."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047)

BC

Briana C.

Development Associate

> "Sometimes errors pop up when in the middle of gift processing or running reports, which should be worked on."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6830875)

JO

Joshua O.

Executive Assistant

> "DonorPerfect is a powerful, cost-effective donation management platform with robust reporting and integrated gift and pledge payment processing."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6396403)

Marion Z.

Director

> "Searching for a donor record is not always ideal as the system is not as intuitive as one might wish."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875308)

Jeannette C.

Database manager

> "Our first database with DP utilized their installed version, and they supported us throughout the entire setup process. When we migrated to the online version, they were there..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6777427)

AF

Alana F.

Development Mgr

> "Sometimes the reporting functions can be overly complex, or the canned reports not really all that useful. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004004)

RW

Robin W.

Director of Development

> "I have used DonorPerfect for years and it is one of my favorite platforms for leading and managing a fundraising team."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7100512)

LL

Laura L.

Gratitude Director

> "We have to use a separate donation platform because the donor perfect pages aren't pretty or user friendly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053)

RS

Rebekah S.

Executive Director

> "This has also been amazing for me to see who is engaged with us, and who I need to begin to work on better relationships with so that we can support them, and also gain future..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

MB

Marie B.

Administrative Associate

> "Honestly, I can't think of anything major! If I were to be picky, occasionally I'll do a search, and the search engine seems to miss a possible match."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6816460)

RK

Robin K.

Advancement Manager

> "They are strategic about aligning themselves with 3rd party products (Donor Search, Constant Contact etc) and make sure that those providers integrate seamlessly with the..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129)

VR

Verified Reviewer

Donor Development Director

> "When I contacted our representative for support, he was really not helpful and didn't lead me to the right place to get assistance."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7040710)

AS

Amy S.

Office Administrator

> "I like the ability to gather all the information for a donor in one easy place, the ability to customize fields that need to be added, the icons for major donors, etc, that it..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6767246)

AO

Amy O.

Development Associate

> "I don't find the system particularly user friendly. But I also don't have experience with another CRM database for comparison."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7121616)

CM

Corrie M.

Development Manager

> "The DonorPerfect support team is everything a new user could dream of having behind them to help maximize the system's amazing range of tools. Whether you shoot a question to..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6765932)

JS

Joe S.

Director of IT

> "It wasn't horrible, but it did cause a little heartburn in the setup process."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034563)

LH

Lea H.

Grants And Fundraising

> "With donor perfect, I can search up donors easily, recent gift amount, and compare months from previous years"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624)

AJ

Angie J.

Administrative Assistant

> "On a few occasions when I contacted customer support my issue wasn't resolved. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7117261)

GK

Gabriel K.

Development Assistant

> "From email marketing to campaign management, it gives us the tools we need to communicate effectively with supporters and track results."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7011600)

JG

Jan G.

Data Integrity Manager

> "This takes a considerable amount of time and has any number of places where an error might occur."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846011)

SS

Sharon S.

Development Coordinator

> "The system guides you naturally from one task to the next, reducing the learning curve and helping you build confidence quickly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756)

VR

Verified Reviewer

Director of Development

> "The only challenges I have, are in the variety of options in building reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085)

LL

Laura L.

Gratitude Director

> "I have enjoyed being able to look up donors and have space to write notes about them as well as being able to label them into different categories."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053)

VR

Verified Reviewer

Director of Development

> "Mostly that's a user problem, I forget a button or a field or add one I don't need."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085)

KG

Kristin G.

Finance Manager

> "Overall, my experience with DonorPerfect has been great, and it’s been a reliable tool for our day-to-day fundraising and donor engagement work."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624)

LH

Lea H.

Grants And Fundraising

> "I don't find it very user friendly, and there's too many tabs to find what I need in a timely manner"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624)

DC

Daisy C.

Volunteer and Donation Coordinator

> "I believe if you want to train your staff members in the realm of fundraising, Donor Perfect does train"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7051679)

CM

Catherine M.

Volunteer Advisor

> "For a small organization, the long and onerous learning curve was among our biggest challenges."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7007383)

SS

Sharon S.

Development Coordinator

> "The layout is intuitive, and the menus are clearly labeled, which makes it easy to find the features you need without feeling overwhelmed."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756)

BF

Ben F.

Director of Development

> "I had some issues importing data with not ideal work arounds."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7005773)

[View Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

## User interface

4.33 (282)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

4.55 (1,387)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Keela

43/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/154358/Keela/#features)

DonorPerfect

Top features

48/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#features)

### Recognition

No recognitions have been awarded to Keela

No recognitions have been awarded to DonorPerfect

### Deployment & support

Keela

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

DonorPerfect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Keela

-   By Aplos
-   Located in United States
-   Founded in 2009

DonorPerfect

-   By SofterWare
-   Located in United States
-   Founded in 1981

## Popular Comparisons

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/)

$160/month

Price

$0

4.0

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/154358-172048/Keela-vs-Givebutter)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,387)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

vs

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

$119/month

Price

$0/month

4.3

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$160/month

Price

$125/month

4.0

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,387)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$119/month

Price

$125/month

4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/2698-131207/DonorPerfect-Fundraising-Software-vs-Bloomerang)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$160/month

Price

$139/month

4.0

Features

4.2

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-154358/NeonCRM-vs-Keela)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,387)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$119/month

Price

$139/month

4.3

Features

4.2

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$160/month

Price

Contact vendor for pricing

4.0

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-154358/Bonterra-Guided-Fundraising-vs-Keela)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,387)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

vs

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

$119/month

Price

$50/month

4.3

Features

4.3

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2698-97513/DonorPerfect-Fundraising-Software-vs-DonorSnap)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

$160/month

Price

$50/month

4.0

Features

4.3

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,387)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

vs

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (417)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

$119/month

Price

Contact vendor for pricing

4.3

Features

4.1

4.3

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/2698-247647/DonorPerfect-Fundraising-Software-vs-Blackbaud-Raiser-s-Edge-NXT)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (100)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

$160/month

Price

$167/month

4.0

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/154358-203848/Keela-vs-MonkeyPod)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,387)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

vs

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/)

$119/month

Price

$125/month

4.3

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/2698-136488/DonorPerfect-Fundraising-Software-vs-Flipcause)