# Compare Propertyware vs AppFolio Property Manager 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AppFolio Property Manager and Propertyware based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/25491-92228/Propertyware-vs-AppFolio-Property-Manager --- # AppFolio Property Manager vs Propertyware Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AppFolio Property ManagerPropertyware2/4 selected [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) [## AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [1,888 reviews](#user-reviews) Positive 1,701 Neutral 108 Negative 79 [## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) Starting Price $1.00/month Value-for-Money 3.8 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment MC Based on [324 reviews](#user-reviews) Positive 228 Neutral 48 Negative 48 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,986 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.4 Channel Management NA Online Payments 4.2 Communication Management 3.9 \--%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.7 Channel Management NA Online Payments 4.2 Communication Management NA User satisfaction User satisfaction 4.5 User reviews[1,888](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.3 User satisfaction 3.9 User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.8 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1Other, Per Month - Free version - Free trial Best for Best for Property managers, real estate investors, community associations, student housing operators, commercial property managers, and affordable housing providers. Best for Property management companies, real estate investors, and single-family rental property managers. ## User reviews Pros & cons SM Sam M. CEO > "Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161) MA Mike A. HOA Board Member Homeowner > "They actually knew the business side of our HOA. Since AppFolio was implemented a by the management firm a few years ago, the staff..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) KS Kyle S. Property Manager > "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) MA Mike A. HOA Board Member Homeowner > "It has really crushed the personal interaction that our HOA used to have with the management firm whom we pay to over see the HOA. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) Angela B. Global Property Manager > "For business utilize other softwares for accounting, AppFolio makes it so much easier." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068) KL Kate L. Bookkeeper > "Due to issues with the bank, the change was delayed in AppFolio & AF's response only made it worse." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7099362) MM Marilyn M. Property Manager > "One of the best features was the ability to complete move out inspection and attach photos through the mobil app!" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) VR Verified Reviewer President > "Bill payments struggle to default to the correct bank account, and multiple accounts mess up the balance sheet's Cash section." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747) SE Sofia E. Maintenance Supervisor > "For me it was definitely a learning curve as I had no previous experience with a property management software, however, thanks to the..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6515448) MB Mike B. Manager > "The accounting system is clunky and needs constant work arounds" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557) JH Jasmine H. Property Manager > "New lease, lease renewals with the offers piece of cake super easy super simple." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7089502) AM Arlene M. Assistant Property Manager > "I wish I had more customization options but a lot of the things that are lying they seem to eventually add." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6818005) JC Jordan C. Property Manager > "It gives us all the tools to provide a successful rental experience from lead to move out." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6775019) VR Verified Reviewer President > "Customer support is awful, often taking weeks to reach a live person who escalates issues." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747) LL Leah L. Renter > "I also like how you have the ability to communicate with your land lord and submit maintenance requests through the app." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6598425) KS Kyle S. Property Manager > "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) NB NiKiya B. Property Management Coordinator > "Easy to read landlord statements, able to accept electronic payments, and vendor management as well as processing work orders." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6506534) MB Mike B. Manager > "so if you are working on a project don't expect to complete the task anytime soon." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557) VR Verified Reviewer Real Estate Agent > "It's truly a great tool for property managers and landlords to stay on the same page and for landlords to stay in control of their..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306330) AW Ari W. President > "Everything...Zero support, horrible interface, useless AI. If you want to talk to a human it'll take you about a week (if they even..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6701429) AS Alla S. Director > "AppFolio offers a wide range of tools and functionalities that cover every aspect of property management" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901) LM Leah M. Executive Editor > "It's a simple website, but this has overly complicated things for no reason." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962) AS Alla S. Director > "The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901) AS Alison S. Office Manager > "The company I worked for did not use the banking and accounting elements of the software to their full potential, due difficulties with..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084) AM Angelique M. Management > "I really have no comment complaints it’s useful convenient way to communicate quicker and in a timely manner" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6784573) JA Joseph A. member > "They raise prices every year" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7089836) OC Olivia C. HR Associate > "I liked that it was easy to submit rent payments and we could get it automatically deduct it from our bank accounts." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6582010) JV John V. Property Manager > "I emailed and called numerous times with no responses." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621) RT Rob T. owner > "Every month I receive my statement from the AppFolio app, and I login to the software -- I find it easy to access a large amount of..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520) JV John V. Property Manager > "Customer service is not existent." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621) MA Mike A. HOA Board Member Homeowner > "It is easy to access from anywhere. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) CW Celine W. Marketing Assistant > "We could not get access or get a hold of someone to give us access to edit the property websites." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491) Angela B. Global Property Manager > "great response and the onboarding is super easy." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068) BL Barb L. production manager > "Accepting payments as they never could figure out the auto pay and also even making a payment was hard" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306223) VR Vicky R. Office Manager > "We are able to pay rent with a click of a button." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6486312) MM Marilyn M. Property Manager > "At the time I was using the program, there was no way to do property while messaging." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) AM Alfiya M. Software Engineer > "The reports are useful for documentation purposes" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6456967) SS Scott S. Operations Manager > "AppFolio has also been difficult to work with on solutions that we expect with our management software." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6659267) SV Sharrell V. Care Coordination Recruiting > "the layout is bright and easy to use, and it makes it convenient to make payments and keep track of them." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6465576) SM Sam M. CEO > "This caused major disruptions in our operations and inconvenienced our tenants." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161) Panashe B. IT Specialist > "AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794) PK Pamela K. Accountant > "Appfolio has removed their customer support." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7000534) MK Mike K. CEO > "AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6004686) ML Madison L. Business Development Manager > "It can be a pain to upload documents into work orders" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431) TM Tammy M. Property Manager > "AppFolio allows me to access my tenants and their information with a click of a button." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171) AB Ashle B. Assistant Association Manager > "The violation field entry is my least favorite because it takes too long in the field to write up a violation and queue it for the next..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4841581) OK Obaid K. Property Manager > "Using numerous other property management software, this was my lease favorite." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6333610) RT Rob T. owner > "Sometimes, I get too much information -- a property report for the month can be pages long, and while that is sometimes helpful, at..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520) RS Rodney S. Estate agent > "A world-class customer service with extremely quick response times." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196) JC James C. Director > "could be difficult to get a response from their contact people" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594) YP Yash P. Human Resource Manager > "AppFolio Property Manager has been a reliable and easy to use property management solution." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6350446) David B. Owner > "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team is..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513) CW Celine W. Marketing Assistant > "I liked that it was easy to have all of our properties in one area." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491) NP Nora P. Property Manager > "You can't get trough on the phone plus AppFolio recently made changes so that you can't get through to the Chat Line. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486) AL Amber L. Leasing Manager > "Overall the system is user friendly and has good tutorial videos." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6288564) RC Royce C. Software Reviewer > "Didn't want to take partial payments" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6752470) ZC Zuilma C. Property Manager > "The time efficiency has been a huge plus as well" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6674669) AA Aria A. Broker > "They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962) JC James C. Director > "easy to make payments directly from my bank account" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594) JM Jim M. President > "The lack of focus on single family managers and the poor customer service has become a problem." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6179720) SS Sean S. Financial Controller > "Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3784982) TH Tucker H. Director Property Management > "Changing the free eCheck to a cost for the tenant or the property management company is truly ridiculous. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4843457) SP Susan P. Financial, Real Estate & Software Consultant > "We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting,..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4660728) AC Ashley C. Property Manager > "There isn't customer support available you have to put in tickets and then you get answered days later." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___5027162) RS Rodney S. Estate agent > "I love the constant addition of new features." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196) Panashe B. IT Specialist > "AppFolio's support can be inconsistent, occasionally causing delays in issue resolution." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794) RC Roy C. Director > "Very straight forward menus and navigation." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6588971) David B. Owner > "They make cancelling very difficult -- Writing this review is the last bit of energy and time this company will take from us." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513) LM Laiba M. Property management > "I enjoy many parts, such as listing rentals and interviewing candidates." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299) DW Deandra W. Community Manager > "Not enough documents to use for notices and communication" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4768098) JB John B. supervisor > "We have a gigantic client base, and AppFolio licenses us to manage their portfolio from upkeep directly down to accounting and security." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4635249) EC Elizabeth C. Leasing Manager > "To individually delete each tenant portal when a unit moves out and then opt them out of the tenant portal so they don't get future..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3747020) BJ Brandon J. PMO > "I love the ability to access information about my Lease agreement,Billing,Documents,Scheduling maintenance and getting information i..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3838104) LM Laiba M. Property management > "I can't think of a reason why I don't like the product, but I dislike how you can't configure each user separately." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299) NP Nora P. Property Manager > "Client profile is very well thought out, laid out and incorporates all the information in one place that is necessary. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486) PP Paul P. Analyst > "Granted this could also be tied to the actual information being put in, but I find it difficult at times to find my important tax,..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4581186) IC Irish C. Leasing Assistant > "I like that they send out updates and notifications whenever new features are implemented." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4886468) TD Thomas D. President > "For example, a owner credit was incorrectly applied to a suppressed charge." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4805013) JP Julia P. Maintenance Manager > "It has many great features for accounting, maintenance, lease, etc. Makes it easy to track work orders and the continuous updates are..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3677576) AA Aria A. Broker > "I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962) [View Reviews](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Malisha C. Leasing Manager > "Online payment features are appreciated because they can reduce manual check handling and free up..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550) JM Jade M. Application Dept. > "I do not like how often the site buffers, stops working, and when the CRP function takes so long to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955) KC Keleigh C. Manager > "I like it's customizability and user-friendliness, allowing property managers to tailor the software..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085) DK Dana K. Leasing agent > "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150) KK Kari K. Owner > "Technology does not come naturally to me and they are very helpful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) PN Peter N. CEO > "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384) OM Ozzy M. Manager > "Overall ive been happy with propertyware, i only use the most basic items. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978) ZC Zhara C. assistant > "Additionally, some processes required more manual steps than I expected." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) KK Kari K. Owner > "Very patient and knowledgeable." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) KM Krystyna M. Owner > "There is some functionality that is missing making some of my task harder with manual overhead." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) PD Pat D. Owner > "The thing that I LOVE about Propertyware is the tech support team." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760) MT Martha T. Accounting Manager > "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) ZC Zhara C. assistant > "Highly recommend it for anyone looking for a hassle-free experience!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) JT Janice T. Accountant > "I also I can't post to an account without attaching to a specific portfolio." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) KM Krystyna M. Owner > "Every time I called all my issue were resolved regardless of the issues complexity." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) HR Heather R. Operations Manager > "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455) ARR Anna Rivera R. Admin > "Great to have data at my finger tips from years back - also avoids renting to tenants that were..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018) TS Tareq S. Accounting Director > "Crashes randomly and loses the page you were in" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880) JW Jennifer W. Head Bookkeeper > "PW has allowed us to grow and automate much of what we used to do manually." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685) SP Suzan P. Dispatch and PM Accounting > "Trying to create a custom report is confusing" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770) WK William K. Admin worker > "Its been a solid database for all our information and helps us take on over 900 properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) DK Deanna K. Rental Portfolio Manager > "No ability to text from the site, vendors cannot attach picture to work orders." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438) RB Richard B. Owner / Managing Broker > "The software has many useful features for example Custom fields, customized reporting, and automated..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576) AB Aaliyah B. Operations Manager > "It would not allow us to add/edit certain things before sending (without going and editing the whole..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865) MW Mendy W. Broker > "They never fail to say "Thank you for using Propertyware." " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) CM Colin M. Broker Prop Mgr > "Simple tasks are more difficult than than they need to be." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) MW Mendy W. Broker > "They are patient, thorough, and always make sure you understand the solution to your questions. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) JH Jeanne H. office manager > "Hard to figure out how to correct errors made and the wait hold time to speak to help center" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512) HC Hilda C. business development support > "I was transferred to the leasing area recently, and I've called customer support a couple of times..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) JC Jeanine C. Controller > "Many of the reports you cannot pull all information into one report." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517) WK William K. Admin worker > "It’s very useful having all this important information all in one place where you can easily search..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) CB Cyndy B. Marketing Manager > "It does not sync to Renlty because of a character glitch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500) DR Deric R. Corporate Planning/Operations Associate > "It is customizable to an extent and allows us to have a one-stop shop for our property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826) CM Colin M. Broker Prop Mgr > "I would absolutely hate it if support wasn’t so great." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) MW Mendy W. Broker > "I think 98% of your support staff is wonderful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) DR Diane R. Property Manager > "The way you have to attach documents and not really clear with report features when you want..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134) AM Anita M. Accountant/Property Manager > "I was happy to see the company was working with a software that combines so much property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799) HC Hilda C. business development support > "the general look is a bit outdated and sometimes is a bit slow" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) PQ Pedro Q. Application Specialist > "Easy to use, very user friendly." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303) HH Helene H. Property manageer > "Can't report proper ownership on owner's statement" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) AB Anne B. Maintenance Manager > "The maintenance portal is easy to use. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908) JG Jennifer G. Owner > "The next week we have to delete the checks produced, post management fees again, edit the checks..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) NM Nadin M. Payment Depratment > "I also love the customer service!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4748787) JG Jennifer G. Owner > "The subject line of the email has spell check and we do not understand why the body of the email..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) MT Martha T. Accounting Manager > "Good customer service ." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) TG Todd G. Manager/Maintence > "Not enough ways to easily correct mistakes, very complex." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000) FM Francis M. Owner > "It was easy to operate." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763) JL Judy L. Property Management Coordinator > "The software in the beginning is a little hard to use as it is not very intuitive. When a property..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173) VR Verified Reviewer Client Account Assistant > "They are very friendly and easy to understand" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4749552) LG Lizette G. PM > "Text messages does not have a real use." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202) JT Janice T. Accountant > "Excellent, the technical service team is top notch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) LM Linda M. Tenant Acct Mgr > "Our late fee application has been an on-going problem." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) CS Christine S. Broker/Owner > "We use propertyware daily and are very happy with the software and the customer support." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204) TG Tristam G. Owner > "We wanted to switch last year, but my PM's father passed and we were stuck for another year." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) HM Helen M. Director of Operations and Compliance > "No accounting background is required to use the platform, but it helps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843) SS Suzanne S. Office Manager > "The way late fees are processed." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) KW Kira W. Leasing Manager > "The knowledge the support team has is great when running into problems where their assistance is..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728) SP Sarah P. Accounting Supervisor > "Also, if there's more than one email on your general ledger, the remittance email won't send to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) JG Joyce G. Property Manager > "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723) AM Angela M. Controller > "Some accounting functions are not very good." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485) SS Suzanne S. Office Manager > "They do a good job of adding new features to the program." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) TG Tristam G. Owner > "They have awesome techs, but the techs have no answer for any of the above issues." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) NR Narda R. Accountant > "The historical record keeping is a great feature." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673) SP Sarah P. Accounting Supervisor > "It allows you to put in their banking info, but the "Billing Email" is useless." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) LM Linda M. Tenant Acct Mgr > "When I do need basic assistance the support staff are efficient." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) DR Dawn R. Accountant > "You can't have more than one tab open in a browser because PW duplicates entries." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) HC Hilda C. business development support > "it has many features but it makes sense and is intuitive, customer support is great" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) JB Jamie B. Senior Property Manager > "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342) KJ Krishna J. Accounting Specialist > "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964) LG Lori G. Owner > "Credit card Billings. When we use a credit card for an expense it’s tedious to track" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238) NB Nichole B. Tenant Care Coordinator > "Mainly the support team makes this work for me." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067) HH Helene H. Property manageer > "complicated user interface" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) DD David D. Consultant > "I enjoy the problem solving aspect of the software." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307) JG Jennifer G. Owner > "Having Propertyware open under two tabs can be dangerous when you perform certain tasks." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) KKS Kaezar Ken S. Application Dept > "I can easily get help from customer service" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444) SM Susan M. VP > "I find it not so user friendly at times." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206) JM Jenny M. Operations Assistant > "It is very helpful in managing properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478) TB Tara B. Asst Controller > "Also, equally frustrating, is that the rent money deposits don't have a batch" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342) RW Randy W. Property Manager > "Loved the tenant and landlord portals." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845) DR Dawn R. Accountant > "The document sync doesn't work. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) [View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/) ## User interface 4.51 (1,888) [Propertyware](https://www.capterra.com/p/25491/Propertyware/) 3.88 (324) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important AppFolio Property Manager Top features 33/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#features) Propertyware 21/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/25491/Propertyware/#features) ### Recognition No recognitions have been awarded to AppFolio Property Manager No recognitions have been awarded to Propertyware ### Deployment & support AppFolio Property Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Propertyware Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AppFolio Property Manager - By AppFolio - Located in United States - Founded in 2006 Propertyware - By RealPage - Located in United States - Founded in 2015 ## Popular Comparisons [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.3 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/92228-211768/AppFolio-Property-Manager-vs-DoorLoop) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $1/month Price $69/month 3.8 Features 4.7 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/25491-211768/Propertyware-vs-DoorLoop) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Contact vendor for pricing Price $62/month 4.3 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-92228/Buildium-Property-Management-Software-vs-AppFolio-Property-Manager) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) $1/month Price Contact vendor for pricing 3.8 Features 4.7 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/25491-152433/Propertyware-vs-Hostaway) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-92228/Entrata-vs-AppFolio-Property-Manager) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $1/month Price $62/month 3.8 Features 4.3 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/25491-47428/Propertyware-vs-Buildium-Property-Management-Software) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92228-135182/AppFolio-Property-Manager-vs-ResMan) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) $1/month Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-25491/Entrata-vs-Propertyware) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.62 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-92228/Rent-Manager-vs-AppFolio-Property-Manager) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) $1/month Price Contact vendor for pricing 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/25491-135182/Propertyware-vs-ResMan) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (502)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/92228-166893/AppFolio-Property-Manager-vs-Innago) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) $1/month Price $15/month 3.8 Features 4.1 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/25491-133029/Propertyware-vs-TenantCloud)