# Compare Propertyware vs Buildium 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Buildium and Propertyware based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/25491-47428/Propertyware-vs-Buildium-Property-Management-Software

---

# Buildium vs Propertyware Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BuildiumPropertyware2/4 selected

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

[## Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting Price

$62.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

AN

EP

Based on [2,205 reviews](#user-reviews)

Positive

2,022

Neutral

110

Negative

73

[## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

Starting Price

$1.00/month

Value-for-Money

3.8

Functionality

3.8

Ease of Use

3.8

Customer Service

4

Reviews Sentiment

MC

Based on [324 reviews](#user-reviews)

Positive

228

Neutral

48

Negative

48

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,986 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.5

Communication Management

3.5

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.2

Communication Management

NA

User satisfaction

User satisfaction

4.5

User reviews[2,205](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

3.9

User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

$62Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$1Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.

Best for

Property management companies, real estate investors, and single-family rental property managers.

## User reviews

Pros & cons

AN

Alex N.

President

> "Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

DP

David P.

Broker - Owner - Property Manager

> "Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117956)

EP

Elegija P.

Head of Operations

> "Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712)

EB

Eric B.

Leasing Agent

> "Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022)

Angela B.

Property Manager

> "The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227)

KT

Kevin T.

Accountant

> "Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670)

ON

Olena N.

Administrative Assistant

> "The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596)

AM

Alison M.

Association Portfolio Management

> "There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094594)

SD

Sarah D.

emergency housing case manager

> "I keep track of all my tenants in a homeless shelter & creating events from shift to shift is easy and readily available to all shifts."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199)

LB

Lisa B.

Bookkeeper - Administrative Assistant

> "I was unable to link the auto reconciliation for the bank statement because there was an issue with app that is being used for that purpose. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041)

LB

Lydia B.

Broker Owner

> "I’m a very small property manager under 20 doors but I’ve needed the support for applications, screening, accounting and posting listings which Buildium..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738)

IB

IRIS B.

ADMINISTRATIVE ASSISTANT

> "THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118207)

KE

Kristen E.

Office and maintenance coordinator

> "We really like that you can create maintenance work orders for our vendors, accept payments to a portal, esign documents, send leases and other forms..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6813971)

NM

Naomi M.

Property Manager

> "so i cant create distinct leases for my houses and separate agreements for my camper rentals."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7109672)

MC

Maria C.

Maintenance coordinator

> "I enjoy being able to find all the information needed, from lease agreements to notes about the residents and the ability to communicate with residents as..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6863245)

EP

Elegija P.

Head of Operations

> "The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712)

JW

Janice W.

Assistant Treasurer - HOA

> "It adds value to HOA mangt of Communication with residents as well as its Accounting & Reporting capabilities are superb"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039487)

AN

Alex N.

President

> "Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

JE

Jonathan E.

Owner

> "I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940)

AN

Alex N.

President

> "On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

JO

Joshua O.

Property Manager Assistant

> "What I like about the platform is the easy access to property and tenants profile and also the creating of bills"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7041362)

JR

Jennifer R.

Owner

> "Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

ON

Olena N.

Administrative Assistant

> "Some reporting and customization features could also be more flexible for property management needs."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596)

PH

Peter H.

Owner

> "Also you enter the appliances and all information but cant retrieve the information for the lease."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344)

SS

Stephanie S.

Property Manager

> "It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

JS

Jonathon S.

Controller

> "The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6343152)

MF

Marc F.

Managing Member

> "Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6861137)

VF

VINCENT F.

Owner

> "The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116049)

EB

Eric B.

Leasing Agent

> "I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022)

SF

Stephen F.

Owner

> "We had to move on due to delays in linking our business bank account to the portal for payment receipt."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___7078315)

LN

Lori N.

Property Management Associate

> "I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7054693)

PO

Peter O.

Owner

> "I tried to have the name of the checking account in the banking tab changed and it could not be done."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092757)

TS

Tyler S.

Resident Manager

> "I use it for managing tenants and tasks in building with usually no issues."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093046)

AV

Aida V.

Property Accountant

> "These have to be created and calculated manually, which is time-consuming and increases the risk of error when managing multiple properties."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033)

KT

Kevin T.

Accountant

> "It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670)

TK

Tamara K.

Asset Manager

> "Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117861)

LS

Lori S.

Property Manager

> "Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117919)

PH

Peter H.

Owner

> "Leases and the way it fills in fields feels clunky. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344)

CF

Colleen F.

Community Association Manager

> "The easy access to information when needed through the mobile application and the fact that I can find information quickly."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036676)

KS

Kyle S.

Property Manager

> "Mobile support is lacking, and many features available on desktop simply cannot be done on mobile. If they can be done, it certainly isn't easy to figure..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6826707)

LB

Lisa B.

Bookkeeper - Administrative Assistant

> "The speed of transitioning from page to page and updating of information is excellent. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041)

AC

Anna C.

Accountant

> "The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6353410)

AV

Aida V.

Property Accountant

> "I also appreciate the built-in leasing functionality that allows applicants to submit forms via a link - very convenient."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033)

AK

Anthony K.

Asset manager

> "I find security deposit handling, prepaid rent, and rent changes clunky. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6816693)

LB

Lydia B.

Broker Owner

> "The wait is rarely long and the team has almost always answered my question or guided me to fix my accounting issue promptly."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738)

JR

Jennifer R.

Owner

> "Since being sold the prices went up a lot and I can no longer make a call for help."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

WKL

William Kent L.

Property Manager

> "I like the way you can add invoices and not worry about them not getting paid ."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285)

GP

Guillermo P.

Survey too long - now turns out Mexico is not supported

> "I can't update several recurring tasks due date, status, assignees and collaborators at the same time like regular tasks"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6623485)

SD

Sarah D.

emergency housing case manager

> "Compared to previous years it has made things much easier for a team of people to keep information passed from person to person much easier."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199)

BJ

Barb J.

Property Manager

> "The changes happening in the ledger, please don't let those go into effect, the new version is much more cumbersome to read."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808691)

AB

Ashley B.

Administrative Assistant

> "I greatly appreciate how Buildium keeps track of everything from finances to tasks/maintenance requests for tenants."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808845)

MC

Matt C.

Owner

> "My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6616566)

DH

Deborah H.

Property Manager

> "Which I have a couple of calls with really no results but homework, so basically you train yourself on the website but you paid a pretty nice price for..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039058)

LM

Lana M.

Broker

> "They charge credit card fees from the landloard and can't provide information about who paid with a credit card."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297)

SS

Stephanie S.

Property Manager

> "The platform is intuitive, well-organized, and designed with real property managers in mind. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

LM

Lana M.

Broker

> "You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work...."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297)

JE

Jonathan E.

Owner

> "Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize the use..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940)

AS

Ateer S.

CEO

> "Doesn’t seem to have real time connectivity to"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115942)

CD

Cassandra D.

Real Estate Specialist

> "We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118108)

DA

Daniel A.

Owner

> "They would not settle my account for the used time on the plaform and charged me an extra 260 days. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6801045)

JF

Joseph F.

Broker in charge

> "It was easy to train my part time staff and it helps me keep tabs on all of my clients."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093567)

JH

Jeff H.

President - CEO

> "Charging them per owner is not the right answer."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7089636)

LT

Laura T.

Assistant Property Manager

> "The projects that link a task to another are also very useful to pull up past actions."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039055)

AB

Alyssa B.

Asset Manager

> "Charged us for subscription then turned off tenant turner so we could not use it for the last month of our account being active."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6643821)

SD

Sarah D.

emergency housing case manager

> "I like how easy it is to navigate & when doing notes it makes it easier to add the events for a short summary."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199)

JR

Jennifer R.

Owner

> "A lot of features I do not know how to use, however that is my fault."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

SS

Stephanie S.

Property Manager

> "Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

SG

Stephanie G.

VP, Customer Relations

> "I feel this is more of a me problem, rather than a Buildium issue."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7043047)

AB

Arina B.

Bookkeeper

> "It is especially well-suited for medium to large property management companies. While it may require a financial investment and some initial learning..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6421216)

NT

Novella T.

President

> "Disappointed that I didn't know the contract renews every March and it is a lot of money. If I was told this, I don't remember."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6808842)

WKL

William Kent L.

Property Manager

> "I find itis easy to keep track of the owners statements and keep it up to date ."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285)

AB

Arina B.

Bookkeeper

> "Buildium can be expensive, especially for smaller property management companies or individual landlords managing a few properties."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6421216)

PM

Patricia M.

Principal Broker Owner

> "The program is easy for my tenants to make their payments and the software is just so user friendly for myself as well."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036941)

RS

Ryan S.

Property manager accountant

> "The refresh rate of the website can be a bit slow especially certain times of the month."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6350361)

Angela B.

Property Manager

> "Buildium works great when your portfolio of properties is medium to big size."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227)

AN

Aimee N.

Owner

> "I want there to be a place where I can enter the payment on the same page. If I don’t enter payment then that it should be listed as outstanding, but..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___5091901)

MM

Martin M.

Owner

> "In addition to my previous positive comments, the tenant ePay option is fantastic!"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7089750)

GC

Greg C.

VP

> "E-pay, Poor interfaces, Limited services in the accounting software, Lists your properties as "apartments" on websites not as what they are. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___4908060)

SS

Stephanie S.

Property Manager

> "Buildium has been a game-changer for our property management operations. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

BF

Brad F.

Owner Operator

> "The reporting features (especially ePay reports to reconcile credit card transaction costs on a per-property basis) are not 100% clear or intuitive."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6004082)

[View Reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Malisha C.

Leasing Manager

> "Online payment features are appreciated because they can reduce manual check handling and free up..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550)

JM

Jade M.

Application Dept.

> "I do not like how often the site buffers, stops working, and when the CRP function takes so long to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955)

KC

Keleigh C.

Manager

> "I like it's customizability and user-friendliness, allowing property managers to tailor the software..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085)

DK

Dana K.

Leasing agent

> "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150)

KK

Kari K.

Owner

> "Technology does not come naturally to me and they are very helpful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

PN

Peter N.

CEO

> "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384)

OM

Ozzy M.

Manager

> "Overall ive been happy with propertyware, i only use the most basic items. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978)

ZC

Zhara C.

assistant

> "Additionally, some processes required more manual steps than I expected."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

KK

Kari K.

Owner

> "Very patient and knowledgeable."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

KM

Krystyna M.

Owner

> "There is some functionality that is missing making some of my task harder with manual overhead."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

PD

Pat D.

Owner

> "The thing that I LOVE about Propertyware is the tech support team."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760)

MT

Martha T.

Accounting Manager

> "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

ZC

Zhara C.

assistant

> "Highly recommend it for anyone looking for a hassle-free experience!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

JT

Janice T.

Accountant

> "I also I can't post to an account without attaching to a specific portfolio."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

KM

Krystyna M.

Owner

> "Every time I called all my issue were resolved regardless of the issues complexity."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

HR

Heather R.

Operations Manager

> "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455)

ARR

Anna Rivera R.

Admin

> "Great to have data at my finger tips from years back - also avoids renting to tenants that were..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018)

TS

Tareq S.

Accounting Director

> "Crashes randomly and loses the page you were in"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880)

JW

Jennifer W.

Head Bookkeeper

> "PW has allowed us to grow and automate much of what we used to do manually."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685)

SP

Suzan P.

Dispatch and PM Accounting

> "Trying to create a custom report is confusing"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770)

WK

William K.

Admin worker

> "Its been a solid database for all our information and helps us take on over 900 properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

DK

Deanna K.

Rental Portfolio Manager

> "No ability to text from the site, vendors cannot attach picture to work orders."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438)

RB

Richard B.

Owner / Managing Broker

> "The software has many useful features for example Custom fields, customized reporting, and automated..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576)

AB

Aaliyah B.

Operations Manager

> "It would not allow us to add/edit certain things before sending (without going and editing the whole..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865)

MW

Mendy W.

Broker

> "They never fail to say "Thank you for using Propertyware." "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

CM

Colin M.

Broker Prop Mgr

> "Simple tasks are more difficult than than they need to be."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "They are patient, thorough, and always make sure you understand the solution to your questions. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

JH

Jeanne H.

office manager

> "Hard to figure out how to correct errors made and the wait hold time to speak to help center"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512)

HC

Hilda C.

business development support

> "I was transferred to the leasing area recently, and I've called customer support a couple of times..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JC

Jeanine C.

Controller

> "Many of the reports you cannot pull all information into one report."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517)

WK

William K.

Admin worker

> "It’s very useful having all this important information all in one place where you can easily search..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

CB

Cyndy B.

Marketing Manager

> "It does not sync to Renlty because of a character glitch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500)

DR

Deric R.

Corporate Planning/Operations Associate

> "It is customizable to an extent and allows us to have a one-stop shop for our property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826)

CM

Colin M.

Broker Prop Mgr

> "I would absolutely hate it if support wasn’t so great."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "I think 98% of your support staff is wonderful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

DR

Diane R.

Property Manager

> "The way you have to attach documents and not really clear with report features when you want..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134)

AM

Anita M.

Accountant/Property Manager

> "I was happy to see the company was working with a software that combines so much property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799)

HC

Hilda C.

business development support

> "the general look is a bit outdated and sometimes is a bit slow"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

PQ

Pedro Q.

Application Specialist

> "Easy to use, very user friendly."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303)

HH

Helene H.

Property manageer

> "Can't report proper ownership on owner's statement"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

AB

Anne B.

Maintenance Manager

> "The maintenance portal is easy to use. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908)

JG

Jennifer G.

Owner

> "The next week we have to delete the checks produced, post management fees again, edit the checks..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

NM

Nadin M.

Payment Depratment

> "I also love the customer service!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4748787)

JG

Jennifer G.

Owner

> "The subject line of the email has spell check and we do not understand why the body of the email..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

MT

Martha T.

Accounting Manager

> "Good customer service ."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

TG

Todd G.

Manager/Maintence

> "Not enough ways to easily correct mistakes, very complex."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000)

FM

Francis M.

Owner

> "It was easy to operate."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763)

JL

Judy L.

Property Management Coordinator

> "The software in the beginning is a little hard to use as it is not very intuitive. When a property..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173)

VR

Verified Reviewer

Client Account Assistant

> "They are very friendly and easy to understand"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4749552)

LG

Lizette G.

PM

> "Text messages does not have a real use."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202)

JT

Janice T.

Accountant

> "Excellent, the technical service team is top notch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

LM

Linda M.

Tenant Acct Mgr

> "Our late fee application has been an on-going problem."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

CS

Christine S.

Broker/Owner

> "We use propertyware daily and are very happy with the software and the customer support."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204)

TG

Tristam G.

Owner

> "We wanted to switch last year, but my PM's father passed and we were stuck for another year."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

HM

Helen M.

Director of Operations and Compliance

> "No accounting background is required to use the platform, but it helps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843)

SS

Suzanne S.

Office Manager

> "The way late fees are processed."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

KW

Kira W.

Leasing Manager

> "The knowledge the support team has is great when running into problems where their assistance is..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728)

SP

Sarah P.

Accounting Supervisor

> "Also, if there's more than one email on your general ledger, the remittance email won't send to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

JG

Joyce G.

Property Manager

> "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723)

AM

Angela M.

Controller

> "Some accounting functions are not very good."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485)

SS

Suzanne S.

Office Manager

> "They do a good job of adding new features to the program."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

TG

Tristam G.

Owner

> "They have awesome techs, but the techs have no answer for any of the above issues."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

NR

Narda R.

Accountant

> "The historical record keeping is a great feature."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673)

SP

Sarah P.

Accounting Supervisor

> "It allows you to put in their banking info, but the "Billing Email" is useless."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

LM

Linda M.

Tenant Acct Mgr

> "When I do need basic assistance the support staff are efficient."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

DR

Dawn R.

Accountant

> "You can't have more than one tab open in a browser because PW duplicates entries."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

HC

Hilda C.

business development support

> "it has many features but it makes sense and is intuitive, customer support is great"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JB

Jamie B.

Senior Property Manager

> "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342)

KJ

Krishna J.

Accounting Specialist

> "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964)

LG

Lori G.

Owner

> "Credit card Billings. When we use a credit card for an expense it’s tedious to track"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238)

NB

Nichole B.

Tenant Care Coordinator

> "Mainly the support team makes this work for me."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067)

HH

Helene H.

Property manageer

> "complicated user interface"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

DD

David D.

Consultant

> "I enjoy the problem solving aspect of the software."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307)

JG

Jennifer G.

Owner

> "Having Propertyware open under two tabs can be dangerous when you perform certain tasks."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

KKS

Kaezar Ken S.

Application Dept

> "I can easily get help from customer service"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444)

SM

Susan M.

VP

> "I find it not so user friendly at times."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206)

JM

Jenny M.

Operations Assistant

> "It is very helpful in managing properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478)

TB

Tara B.

Asst Controller

> "Also, equally frustrating, is that the rent money deposits don't have a batch"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342)

RW

Randy W.

Property Manager

> "Loved the tenant and landlord portals."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845)

DR

Dawn R.

Accountant

> "The document sync doesn't work. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

[View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/)

## User interface

4.48 (2,205)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

3.88 (324)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Buildium

Top features

35/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#features)

Propertyware

21/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/25491/Propertyware/#features)

### Recognition

No recognitions have been awarded to Buildium

No recognitions have been awarded to Propertyware

### Deployment & support

Buildium

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Propertyware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Buildium

-   By RealPage
-   Located in United States
-   Founded in 2015

Propertyware

-   By RealPage
-   Located in United States
-   Founded in 2015

## Popular Comparisons

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[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

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Contact vendor for pricing

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[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

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Features

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Ease of Use

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[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

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Features

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4.3

Ease of Use

4.4

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[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

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Features

4.6

3.8

Ease of Use

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[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

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Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/25491-133029/Propertyware-vs-TenantCloud)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

$62/month

Price

$15/month

4.3

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/47428-133029/Buildium-Property-Management-Software-vs-TenantCloud)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.62 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

$1/month

Price

Contact vendor for pricing

3.8

Features

4.5

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-25491/Rent-Manager-vs-Propertyware)