# Compare Propertyware vs DoorLoop 2026 | Capterra > Unsure of what to choose? Check Capterra to compare DoorLoop and Propertyware based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/25491-211768/Propertyware-vs-DoorLoop --- # DoorLoop vs Propertyware Features and Cost Comparison Last updated April 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DoorLoopPropertyware2/4 selected [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) [## DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting Price $69.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [703 reviews](#user-reviews) Positive 691 Neutral 4 Negative 8 [## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) Starting Price $1.00/month Value-for-Money 3.8 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment MC Based on [324 reviews](#user-reviews) Positive 228 Neutral 48 Negative 48 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,986 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Missing features Not enough reviews Feature ratings Reservations Management NA Rent Tracking 4.8 Channel Management 4.4 Online Payments 4.7 Communication Management 4.0 \--%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.7 Channel Management NA Online Payments 4.2 Communication Management NA User satisfaction User satisfaction 4.8 User reviews[703](https://www.capterra.com/p/211768/DoorLoop/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.7 Customer support 4.8 User satisfaction 3.9 User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.8 Customer support 4.0 Price starts from Price starts from $69Usage Based, Per Month - Free version - Free trial Price starts from $1Other, Per Month - Free version - Free trial Best for Best for DoorLoop helps property managers and owners automate residential, commercial, and HOA portfolios. From rent collection, accounting, & maintenance, it’s all in one place. Best for Property management companies, real estate investors, and single-family rental property managers. ## User reviews Pros & cons JL Jim L. Broker Owner > "I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7107657) AR Andrew R. Owner > "I was also not informed about the additional fee for a merchant account necessary for rent collection, which was one of the primary reasons I purchased the software. Upon..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553) MG Michele G. Vice President > "Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7034805) Eddie B. Owner > "Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6864539) AB Amy B. Property Manager Owner > "As a new property manager since November 2024, managing 35 single-family homes, I’ve found DoorLoop to be incredibly helpful—but what truly stands out is the ability to..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6853009) DJ Dean J. Property Manager > "The data got lost in translation when I sent my records to doorloop so I had to re-enter everything." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6252475) RM Richard M. Property Management > "DoorLoop has a great global search. Once we research all the varied functions and understand how to use them, they provide a multitude of various reports that can be easily..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6250813) BL Bernardus L. Software Developer > "We were considered a "larger" company, so they hand-held us through the onboarding process but I can only imagine how much of a nightmare that will become once dozens of..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6258372) Eddie B. Owner > "What I liked most about DoorLoop is that it allows me to generate a balance sheet per property." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6864539) SR Susie R. CEO > "It took awhile to get the online payment portion set-up and the starting limits on amount of money allowed to be collected online for rent was too low and took extra work..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6091373) DH Dustin H. Property Manager > "I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7057598) TA Teddy A. Managing Partner > "There is nothing that I don't like about Doorloop; maybe quick action button to get me directly to a residents ledger would be a great feature." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6279953) JL Jim L. Broker Owner > "The AI component is also a helpful add-on for the tenants." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7107657) SR Susie R. CEO > "My cons would be that the accounting is property related accounting, and if you need to account for monies such as interest and opening bank deposit you have to create a..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6091373) ML Marie L. Partner > "On the Accounting side, the software delivers everything you need to make informed decisions regarding rentals and property management. " [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6274814) ME Michelle E. Finance Officer > "The onboarding team, was non existent, there are constant flaws with their system." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6852751) AS Al S. Owner and Property Manager > "Interface is user friendly and intuitive, I have a lot of lower income tenants, and they use it and understand it. " [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464) CA Carlos A. Property Manager > "Sometimes I don't receive a clear answer from the text messages online which delays." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6266910) AS Al S. Owner and Property Manager > "I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. " [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464) PH Paul H. Owner and CEO > "I do not like how you have to pay for the highest subscription to be able to send and sign online leases and to be able to communicate with tenants through the portal." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6000870) TF Tommy F. Owner > "Pros are for being able to receive payments online, adding/editing lease(s), sending and receiving notifications from tenants." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6200079) IH Isaiah H. Owner > "DoorLoop is too new and it’s a bunch of kids running around not knowing or understanding how to operate. And don’t even get me started on their customer service and support" [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6339347) TAA Tii-Aana A. Owner > "The best feature is both the repair request for the tenants which makes for seamless updates and resolutions, as well as the accounting for processing payments from the..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6185002) JV James V. Owner, Rental Property > "The 3% credit card fee is not agreeable to tenants." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6241349) RM Ryan M. Owner > "You can be in any state and have legal forms at your disposal which is very useful for smaller firms." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6757808) IH Isaiah H. Owner > "In the matter of two weeks I worked with them they had two reps quit which provided confusion to me as a customer." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6339347) PA Paul A. President > "It makes it easier for us to track charges and payments, as well as giving us access to a professional-looking statement for our tenants." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6023028) SL Sarah L. Head Property Manager > "Do verify all of the lease information entered by DoorLoop for you in the initial set up as I found a few tenants were missing information or listed as being charged the..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5025607) JC James C. Property Manager > "DoorLoop makes it fast and simple for tenants, managers, and owners alike to pay and receive rent, make repair requests, and track financial data." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5035511) AR Andrew R. Owner > "The onboarding process was cumbersome and required multiple attempts, eventually leading me to handle it myself." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553) JS Jacob S. Co-Founder > "Additionally, its customizable workflows and task management features adapt to various project requirements, ensuring flexibility and scalability." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6168042) AR Alison R. Owner > "The rental application feature is a bit clunky to use, and I wish there were a way to split the cost of the TransUnion credit report fee between the applicant and our..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6075510) LZ Lana Z. Company Owner > "I love that I can customize my overview and put my most important windows there, also all my information is in one place and can be found anytime." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5064553) AW Aleya W. Owner > "They don't have a system for being able to account for the changing loan payment of principle vs interest paid in the lump sum." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5057539) JR Jose R. Property Manager > "The thing I like most about DoorLoop is the ability to track reports, I can come here monthly and it takes me less than a minute to find what I need" [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6115001) MD Meika D. COO > "Quickbooks is more sophisticated and feature rich on the accounting side so I cannot replace it, which costs me more $ and requires some double entry." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6200832) Kristen W. President > "I almost don't want to tell others, because once my competitors see that Appfolio, Yardi, or other platforms don't really offer what you need. And not having to use..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6251177) EK Eli K. Property manager > "After purchasing their plan, I found it impossible to get help from their customer support team." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6636460) EL Elizabeth L. Secretary > "It made management so much easier to have everything (leasing, background checks, accounting, maintenance) all in one place. And the price was very reasonable compared to..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6188635) LZ Lana Z. Company Owner > "Payment processing takes long time so sometimes it's up to 10 days between tenant payment and money being processed to my account." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5064553) AL Andrea L. Records keeper > "The program is easy for a Novice to follow but, when you run into a road block, the Chat is not too chatty, which I'm pleased with and does not prevent you from..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6280558) KS Katya S. Property Manager > "Not important, but annoying, like when you print the numbers on the right are cut off despite printer has "fit in" setting on. And when "print to PDF", it does the same." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6165269) LS Lyndsey S. Owner/Property Manager > "One of the most important things for our company was to have a tenant and owner portal and DoorLoop offered the best opinions for this feature." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4739239) GB George B. owner > "I don't like paying to pay bills, hence I don't use it." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6246649) ND Nico D. CEO > "Doorloop is the ideal platform for landlords, both commercial and residential, due to its team's exceptional helpfulness and its design tailored specifically to meet the..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4830373) JR Jeff R. Property Manager > "I was disappointed to learn that when a tenant pays with the ePay option, it takes 9 days for the money to hit the deposit account." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5070110) TR Thomas R. President > "User friendly, especially the ability to make and delete entries prior to them being reconciled." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6288400) SM Spencer M. Managing Member > "I was sad that there are no graphs or charts to show expense trends, NOI trends, revenue trends, etc. " [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6150757) JS Jacob S. Co-Founder > "centralized dashboard provides real-time insights into project progress and resource allocation, facilitating informed decision-making." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6168042) MG Mitch G. Owner > "I did not like the intial setup fees, I also didn't like the fact I can't do one-off charges for renting out conference rooms etc. but they do not market that they do..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6152298) CM Carolyn M. Owner > "It is a user friendly for people who need a software to help hold all real estate documents and be able to allow tenants to pay their rent through. " [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4854235) MA Menashe A. Manager > "Sometimes the tenants or property managers forgot to link the property or unit on the tasks, so it can be hard to find after some days." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6011884) KF Kathleen F. President > "I feel like I'm getting an extremely useful tool on one hand with the added training of how accounting really works simultaneously on the other hand. " [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6255663) ZC Zac C. Property Manager > "Most of the Cons I've had so far have been user error that the support team was able to help me navigate or that they didn't use unit based accounting but that feature was..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6123225) KC Kelly C. El Presidente > "my favorite feature is e-signature capabilities." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6243328) AS Alison S. Office and LIHTC compliance manager > "So some of the ways to get to specific features I use the most are not quickly accessible and I have to access them in a roundabout way instead of directly." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6144287) VR Verified Reviewer CEO > "The customer service is SO quick. And I've got 3 Owners with logins, for their OWN portfolios, and they are impressed as well. If you've got 10 or more properties, even..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6160997) GB Gard B. Owner > "The accounting has been a little difficult in my situation and we have opted to not use it because of the nature of our other projects and bookkeeping needs." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5024653) JA John A. Owner > "I enjoy the integrations that DoorLoop provide both tenant and property manager." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6290929) JM James M. Property Manager > "I had some problems with the General Ledger report when a new version was created, but the staff had it taken care of by my next reporting period." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6110014) CL Cheryl L. Administrator > "I use the chat feature most and I get a timely response and patient and thorough help for my questions...also their knowledge base is so easy to understand with video as..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4784538) RA Rachel A. Owner manager > "Haven’t run into anything I don’t like…except not being able to brand my different accounts differently with a logo image when I pull reports" [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4841683) MM Mitchell M. General Manager > "The platform evolves with the changing needs of the property management industry, ensuring that users have access to the latest features and technologies." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6103579) CC Cheryl C. Landlord - Property Manager > "Need to stagger the price out some more because if you go over the limit by even 2 or 3 it can costs a whole lot more per year." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6172255) CP Cassandra P. Assistant > "Has saved time and money on doing taxes at the end of the year due to the excellent reports generated." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6267718) JF Joe F. Managing Partner > "The current offering costs twice as much which means our residents would be paying more for application and screening fees." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5042418) AR Andrew R. Owner > "Based on my experience, I recommend seeking alternative property management solutions that provide better value and customer support." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553) DM David M. Manager > "We spent lots of time filling out a spreadsheet but the initial setup done by DL was incomplete and had many discrepancies. " [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5094602) KK Karson K. CEO > "DoorLoop makes it easy for our tenants to pay rent, access statements, make work requests, and engage in mass communications." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5082599) JF Joe F. Managing Partner > "The DoorLoop's partnership doesn't allow us to take advantage of the revenue stream we could otherwise have with some others." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5042418) RD Rebecca D. Bookkeeper > "I love having access to online help that quickly responds when I have questions." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6274089) DM Dustin M. Property Management > "Accounting is very confusing to understand the structure of it." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6267566) CC Christopher C. Owner > "I also appreciate the customer service and their willingness to accept feedback, and their quick issue resolution." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6247897) GB George B. owner > "I call that stupid user mistakes, but DL will let you make them." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6246649) GO George O. President > "Comprehensive accounting and easy tenant management (rent collection, communication and maintenance issues entry/tracking)Great and responsive customer service! If not for..." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5093909) SL Sarah L. Head Property Manager > "Some customer service reps do not read your questions thoroughly and will send you help suggestions that you have stated to them you already tried." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5025607) Oluwaseun D. Engr > "Good landing page design and delivery and , marketing strategies" [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6393276) NS Neel S. Owner > "Set up process has not been as easy as initial told." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6331062) AB Ashley B. owner > "The people have been helpful and the transition was pretty easy." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7034784) Joey M. Admin > "Billing practices and not being able to cancel your account with a button." [See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6158559) [View Reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/) Malisha C. Leasing Manager > "Online payment features are appreciated because they can reduce manual check handling and free up..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550) JM Jade M. Application Dept. > "I do not like how often the site buffers, stops working, and when the CRP function takes so long to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955) KC Keleigh C. Manager > "I like it's customizability and user-friendliness, allowing property managers to tailor the software..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085) DK Dana K. Leasing agent > "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150) KK Kari K. Owner > "Technology does not come naturally to me and they are very helpful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) PN Peter N. CEO > "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384) OM Ozzy M. Manager > "Overall ive been happy with propertyware, i only use the most basic items. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978) ZC Zhara C. assistant > "Additionally, some processes required more manual steps than I expected." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) KK Kari K. Owner > "Very patient and knowledgeable." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) KM Krystyna M. Owner > "There is some functionality that is missing making some of my task harder with manual overhead." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) PD Pat D. Owner > "The thing that I LOVE about Propertyware is the tech support team." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760) MT Martha T. Accounting Manager > "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) ZC Zhara C. assistant > "Highly recommend it for anyone looking for a hassle-free experience!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) JT Janice T. Accountant > "I also I can't post to an account without attaching to a specific portfolio." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) KM Krystyna M. Owner > "Every time I called all my issue were resolved regardless of the issues complexity." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) HR Heather R. Operations Manager > "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455) ARR Anna Rivera R. Admin > "Great to have data at my finger tips from years back - also avoids renting to tenants that were..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018) TS Tareq S. Accounting Director > "Crashes randomly and loses the page you were in" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880) JW Jennifer W. Head Bookkeeper > "PW has allowed us to grow and automate much of what we used to do manually." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685) SP Suzan P. Dispatch and PM Accounting > "Trying to create a custom report is confusing" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770) WK William K. Admin worker > "Its been a solid database for all our information and helps us take on over 900 properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) DK Deanna K. Rental Portfolio Manager > "No ability to text from the site, vendors cannot attach picture to work orders." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438) RB Richard B. Owner / Managing Broker > "The software has many useful features for example Custom fields, customized reporting, and automated..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576) AB Aaliyah B. Operations Manager > "It would not allow us to add/edit certain things before sending (without going and editing the whole..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865) MW Mendy W. Broker > "They never fail to say "Thank you for using Propertyware." " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) CM Colin M. Broker Prop Mgr > "Simple tasks are more difficult than than they need to be." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) MW Mendy W. Broker > "They are patient, thorough, and always make sure you understand the solution to your questions. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) JH Jeanne H. office manager > "Hard to figure out how to correct errors made and the wait hold time to speak to help center" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512) HC Hilda C. business development support > "I was transferred to the leasing area recently, and I've called customer support a couple of times..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) JC Jeanine C. Controller > "Many of the reports you cannot pull all information into one report." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517) WK William K. Admin worker > "It’s very useful having all this important information all in one place where you can easily search..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) CB Cyndy B. Marketing Manager > "It does not sync to Renlty because of a character glitch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500) DR Deric R. Corporate Planning/Operations Associate > "It is customizable to an extent and allows us to have a one-stop shop for our property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826) CM Colin M. Broker Prop Mgr > "I would absolutely hate it if support wasn’t so great." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) MW Mendy W. Broker > "I think 98% of your support staff is wonderful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) DR Diane R. Property Manager > "The way you have to attach documents and not really clear with report features when you want..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134) AM Anita M. Accountant/Property Manager > "I was happy to see the company was working with a software that combines so much property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799) HC Hilda C. business development support > "the general look is a bit outdated and sometimes is a bit slow" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) PQ Pedro Q. Application Specialist > "Easy to use, very user friendly." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303) HH Helene H. Property manageer > "Can't report proper ownership on owner's statement" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) AB Anne B. Maintenance Manager > "The maintenance portal is easy to use. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908) JG Jennifer G. Owner > "The next week we have to delete the checks produced, post management fees again, edit the checks..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) NM Nadin M. Payment Depratment > "I also love the customer service!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4748787) JG Jennifer G. Owner > "The subject line of the email has spell check and we do not understand why the body of the email..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) MT Martha T. Accounting Manager > "Good customer service ." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) TG Todd G. Manager/Maintence > "Not enough ways to easily correct mistakes, very complex." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000) FM Francis M. Owner > "It was easy to operate." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763) JL Judy L. Property Management Coordinator > "The software in the beginning is a little hard to use as it is not very intuitive. When a property..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173) VR Verified Reviewer Client Account Assistant > "They are very friendly and easy to understand" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4749552) LG Lizette G. PM > "Text messages does not have a real use." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202) JT Janice T. Accountant > "Excellent, the technical service team is top notch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) LM Linda M. Tenant Acct Mgr > "Our late fee application has been an on-going problem." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) CS Christine S. Broker/Owner > "We use propertyware daily and are very happy with the software and the customer support." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204) TG Tristam G. Owner > "We wanted to switch last year, but my PM's father passed and we were stuck for another year." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) HM Helen M. Director of Operations and Compliance > "No accounting background is required to use the platform, but it helps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843) SS Suzanne S. Office Manager > "The way late fees are processed." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) KW Kira W. Leasing Manager > "The knowledge the support team has is great when running into problems where their assistance is..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728) SP Sarah P. Accounting Supervisor > "Also, if there's more than one email on your general ledger, the remittance email won't send to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) JG Joyce G. Property Manager > "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723) AM Angela M. Controller > "Some accounting functions are not very good." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485) SS Suzanne S. Office Manager > "They do a good job of adding new features to the program." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) TG Tristam G. Owner > "They have awesome techs, but the techs have no answer for any of the above issues." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) NR Narda R. Accountant > "The historical record keeping is a great feature." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673) SP Sarah P. Accounting Supervisor > "It allows you to put in their banking info, but the "Billing Email" is useless." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) LM Linda M. Tenant Acct Mgr > "When I do need basic assistance the support staff are efficient." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) DR Dawn R. Accountant > "You can't have more than one tab open in a browser because PW duplicates entries." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) HC Hilda C. business development support > "it has many features but it makes sense and is intuitive, customer support is great" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) JB Jamie B. Senior Property Manager > "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342) KJ Krishna J. Accounting Specialist > "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964) LG Lori G. Owner > "Credit card Billings. When we use a credit card for an expense it’s tedious to track" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238) NB Nichole B. Tenant Care Coordinator > "Mainly the support team makes this work for me." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067) HH Helene H. Property manageer > "complicated user interface" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) DD David D. Consultant > "I enjoy the problem solving aspect of the software." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307) JG Jennifer G. Owner > "Having Propertyware open under two tabs can be dangerous when you perform certain tasks." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) KKS Kaezar Ken S. Application Dept > "I can easily get help from customer service" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444) SM Susan M. VP > "I find it not so user friendly at times." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206) JM Jenny M. Operations Assistant > "It is very helpful in managing properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478) TB Tara B. Asst Controller > "Also, equally frustrating, is that the rent money deposits don't have a batch" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342) RW Randy W. Property Manager > "Loved the tenant and landlord portals." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845) DR Dawn R. Accountant > "The document sync doesn't work. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) [View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/) ## User interface 4.84 (703) [Propertyware](https://www.capterra.com/p/25491/Propertyware/) 3.88 (324) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important DoorLoop Top features 47/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/211768/DoorLoop/#features) Propertyware 21/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/25491/Propertyware/#features) ### Recognition No recognitions have been awarded to DoorLoop No recognitions have been awarded to Propertyware ### Deployment & support DoorLoop Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Propertyware Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DoorLoop - By DoorLoop - Located in United States - Founded in 2019 Propertyware - By RealPage - Located in United States - Founded in 2015 ## Popular Comparisons [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $69/month Price $62/month 4.7 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-211768/Buildium-Property-Management-Software-vs-DoorLoop) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 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(2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $1/month Price $62/month 3.8 Features 4.3 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/25491-47428/Propertyware-vs-Buildium-Property-Management-Software) [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) $69/month Price Contact vendor for pricing 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-211768/ResMan-vs-DoorLoop) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) $1/month Price Contact vendor for pricing 3.8 Features 4.5 3.8 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