# Compare Propertyware vs Avail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Avail and Propertyware based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/25491-181119/Propertyware-vs-Avail

---

# Avail vs Propertyware Features and Cost Comparison

Last updated April 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AvailPropertyware2/4 selected

[Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

[## Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

MH

AE

TB

Based on [276 reviews](#user-reviews)

Positive

253

Neutral

11

Negative

12

[## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

Starting Price

$1.00/month

Value-for-Money

3.8

Functionality

3.8

Ease of Use

3.8

Customer Service

4

Reviews Sentiment

MC

Based on [324 reviews](#user-reviews)

Positive

228

Neutral

48

Negative

48

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,986 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.7

Communication Management

NA

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.2

Communication Management

NA

User satisfaction

User satisfaction

4.6

User reviews[276](https://www.capterra.com/p/181119/Avail/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

3.9

User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

$9Other, Per Month

-   Free version
-   Free trial

Price starts from

$1Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Avail is used by DIY landlords, property owners, rental property managers, independent property investors, and multi-unit property owners.

Best for

Property management companies, real estate investors, and single-family rental property managers.

## User reviews

Pros & cons

MH

Michael H.

Owner

> "Listing units, screening tenants, collecting rent, and tracking expenses all in one place saves a lot of time and..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7078824)

SMY

Sai Mahitha Y.

CEO

> "Right now, support is limited to weekdays, which can be inconvenient when you need quick help."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

AE

Alyssa E.

Landlord

> "My housemates have told me they like that can set up auto rent payments by connecting their bank accounts, and I like..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

JB

Jayshree B.

Owner

> "Tenants and applicants usually don't like fees associated with credit reports, use of online payments platform etc."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016443)

TB

Trina B.

Owner

> "The ease Avail gives from listing the property EVERYWHERE, background and credit checks, creating leases specific to..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017090)

ZH

Zach H.

Landlord

> "Their customer support is horrible; they always are unavailable in the morning for "team meetings" and then in the..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

MK

Manideep K.

Self property management

> "Applications and tenant screening are all handled within the platform, so credit and background checks come through..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

MM

Marc M.

scientist

> "The applicant management process is bad, clunky, confusing, and misleading."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

SMY

Sai Mahitha Y.

CEO

> "The application and tenant screening features are built in, so background and credit reports are easy to access and..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

MM

Marc M.

scientist

> "The "dashboard" tells you nothing about the stage people are in."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

MK

Manideep K.

Self property management

> "Features like e-signatures for leases and online rent collection add to the ease of managing the process without..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

BG

Brian G.

Owner

> "Tenet maintenance portal isn’t the easiest to use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

BL

Brandi L.

Property Manager

> "Everything I need—leases, documents, payments, and maintenance tracking—is in one place, which gives me peace of mind..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

ZH

Zach H.

Landlord

> "The price has been steadily increasing, but they lack even a basic app."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

YP

Yuga P.

manager

> "From payment due dates to important updates, the platform ensures that both tenants and landlords stay well-informed..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017507)

RF

Ruben F.

Renter

> "No I am not going to set up automatic payments. Why would I trust Avail's security back end when their front end app..."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4769672)

KC

Kashif C.

Founder

> "I like the alerts that help with communication around upcoming bills due from tenants."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7026633)

VR

Verified Reviewer

President

> "Stress imposed and the need to share extremely sensitive documents by email to get around the system and multiple..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

BL

Brandi L.

Property Manager

> "Avail makes it straightforward for tenants to submit requests and for me to track progress, which keeps communication..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

CT

Christopher T.

owner

> "Because of the difficulty in generating a simple lease renewal I had renters leave through frustration."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

MK

Manideep K.

Self property management

> "It makes creating a listing simple and pushes it out to multiple rental sites at once, which saves a lot of effort."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

CT

Christopher T.

owner

> "Very cumbersome to generate a lease and very very difficult to understand the functioning of the software in general."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

DD

Danielle D.

Owner

> "Overall, Avail feels like a tool that doesn’t just simplify property management it also contributes to business growth..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

VR

Verified Reviewer

President

> "cant have prior rent be 0 (at least give a warning for that, (ie if you owned it).. and anyone without a credit rating..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

LP

Lexus P.

CEO

> "It's an ok free option if you are in the market for a place to list your rentals but there are better free choices as..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "Software that guarantees phones 4+ phone calls to 3 different parties Landloard, Software, Credit Check Company... is..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

AE

Alyssa E.

Landlord

> "I live with two housemates, and I use Avail to stay organized and be more professional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

CW

Cristina W.

Owner

> "No one answered the phone, and I tried helping the tenant, so I had to go old school and pick up a check from him."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4633067)

PP

Peter P.

CEO

> "I’ve been using Avail as a landlord and it has truly streamlined how I manage my rentals."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017137)

TM

Tammy M.

Property Manager

> "There was not a lot of traffic that the website offered."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___4097073)

DD

Danielle D.

Owner

> "Knowing that both my information and my tenants’ data are protected gives me peace of mind."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

KP

Kisha P.

Property Manager

> "There was an issue that a potential tenant when completing his application."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3600577)

NS

Nakita S.

Manager

> "Tenant management and landlord management has be very helpful for me."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

BK

Bridgette K.

ceo

> "This resulted in my landlord account being closed."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

BL

Brandi L.

Property Manager

> "Overall, Avail has made managing my property much more efficient and stress-free."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

GS

Gwendolyn S.

Property Owner

> "I don’t have any thing to add to this section on Con’s. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3594543)

DD

Danielle D.

Owner

> "This is what got me started on here in the first place I’ve added additional properties since originally starting."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

BK

Bridgette K.

ceo

> "For some reason the payment did not process."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

NS

Nakita S.

Manager

> "I look forward to a long business relationship with Avail to help me manage my properties."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

GT

Gregory T.

Education Admin

> "Sometimes user friendliness is an issue."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3677556)

LT

Loan T.

Project Manager

> "Customer service is also easy to reach if you have questions, navigating as well."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017405)

RS

Ryan S.

Landlord

> "There was also another issue I had where a tenant accidentally paid twice and I couldn't adjust the payment."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3329767)

DD

Danielle D.

Owner

> "Another reason I like Avail is the way it supports business growth."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

CK

Courtney K.

Project Engineer

> "The only bad thing about this software is that it's too easy to set up and use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3465494)

MK

Manideep K.

Self property management

> "Avail is a convenient tool for independent landlords."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

SP

Sandra P.

Landlord

> "Little trouble using the accounting aspect of rental payments. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3060426)

BG

Brian G.

Owner

> "Managing multiple properties is a breeze."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

PR

Paul R.

Owner/Manager

> "It isn't easy to download and provide easily understandable payment records each month."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3188819)

BG

Brian G.

Owner

> "Sure makes managing my multiple properties easy."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

SC

Sybil C.

Owner

> "fitguring out how to see the applicant was difficult. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___2818879)

AA

Andrea A.

Property Management

> "The ability to screen tenants is awesome."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6523757)

JJ

Jill J.

Actress

> "The connections with other rental agencies pretty much suck. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3421760)

CM

Charles M.

Managing Partner

> "Easy to use features feel secure and lets me grow my business. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016937)

JS

Joseph S.

President

> "It’s taken me a little while to get around the website"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3428647)

RS

Rachel S.

Landlord

> "Its streamlined and easily organized."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017127)

BG

Benjamin G.

Property Manager

> "Not 24 hour costumer service help"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3344531)

NV

Nahwal V.

Owner

> "The customer service is exceptional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7019071)

TM

Tim M.

Manager

> "Don't believe the hype about Next Day Rental Payments!"

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

BA

Bobby A.

CEO

> "Avail is easy to use and the interface is very user friendly."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018964)

MH

Monica H.

Real Estate Agent

> "I do not find the path within it to b intuitive."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3374576)

LP

Lexus P.

CEO

> "With it being free it may be an app worth trying out with nothing to lose"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "the user gets no feedback.."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

BL

Brandi L.

Property Manager

> "From the very beginning, the platform was easy to learn and navigate, even as a first-time landlord."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

TM

Tim M.

Manager

> "It's not easy to get started, it not easy to just jump in and figure out."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

AE

Alyssa E.

Landlord

> "Avail makes my landlord side gig so easy!!"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

LS

LaToya S.

Investor/Landlord

> "Everything is automated."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___2083630)

[View Reviews](https://www.capterra.com/p/181119/Avail/reviews/)

Malisha C.

Leasing Manager

> "Online payment features are appreciated because they can reduce manual check handling and free up..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550)

JM

Jade M.

Application Dept.

> "I do not like how often the site buffers, stops working, and when the CRP function takes so long to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955)

KC

Keleigh C.

Manager

> "I like it's customizability and user-friendliness, allowing property managers to tailor the software..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085)

DK

Dana K.

Leasing agent

> "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150)

KK

Kari K.

Owner

> "Technology does not come naturally to me and they are very helpful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

PN

Peter N.

CEO

> "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384)

OM

Ozzy M.

Manager

> "Overall ive been happy with propertyware, i only use the most basic items. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978)

ZC

Zhara C.

assistant

> "Additionally, some processes required more manual steps than I expected."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

KK

Kari K.

Owner

> "Very patient and knowledgeable."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

KM

Krystyna M.

Owner

> "There is some functionality that is missing making some of my task harder with manual overhead."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

PD

Pat D.

Owner

> "The thing that I LOVE about Propertyware is the tech support team."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760)

MT

Martha T.

Accounting Manager

> "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

ZC

Zhara C.

assistant

> "Highly recommend it for anyone looking for a hassle-free experience!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

JT

Janice T.

Accountant

> "I also I can't post to an account without attaching to a specific portfolio."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

KM

Krystyna M.

Owner

> "Every time I called all my issue were resolved regardless of the issues complexity."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

HR

Heather R.

Operations Manager

> "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455)

ARR

Anna Rivera R.

Admin

> "Great to have data at my finger tips from years back - also avoids renting to tenants that were..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018)

TS

Tareq S.

Accounting Director

> "Crashes randomly and loses the page you were in"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880)

JW

Jennifer W.

Head Bookkeeper

> "PW has allowed us to grow and automate much of what we used to do manually."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685)

SP

Suzan P.

Dispatch and PM Accounting

> "Trying to create a custom report is confusing"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770)

WK

William K.

Admin worker

> "Its been a solid database for all our information and helps us take on over 900 properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

DK

Deanna K.

Rental Portfolio Manager

> "No ability to text from the site, vendors cannot attach picture to work orders."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438)

RB

Richard B.

Owner / Managing Broker

> "The software has many useful features for example Custom fields, customized reporting, and automated..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576)

AB

Aaliyah B.

Operations Manager

> "It would not allow us to add/edit certain things before sending (without going and editing the whole..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865)

MW

Mendy W.

Broker

> "They never fail to say "Thank you for using Propertyware." "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

CM

Colin M.

Broker Prop Mgr

> "Simple tasks are more difficult than than they need to be."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "They are patient, thorough, and always make sure you understand the solution to your questions. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

JH

Jeanne H.

office manager

> "Hard to figure out how to correct errors made and the wait hold time to speak to help center"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512)

HC

Hilda C.

business development support

> "I was transferred to the leasing area recently, and I've called customer support a couple of times..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JC

Jeanine C.

Controller

> "Many of the reports you cannot pull all information into one report."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517)

WK

William K.

Admin worker

> "It’s very useful having all this important information all in one place where you can easily search..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

CB

Cyndy B.

Marketing Manager

> "It does not sync to Renlty because of a character glitch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500)

DR

Deric R.

Corporate Planning/Operations Associate

> "It is customizable to an extent and allows us to have a one-stop shop for our property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826)

CM

Colin M.

Broker Prop Mgr

> "I would absolutely hate it if support wasn’t so great."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "I think 98% of your support staff is wonderful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

DR

Diane R.

Property Manager

> "The way you have to attach documents and not really clear with report features when you want..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134)

AM

Anita M.

Accountant/Property Manager

> "I was happy to see the company was working with a software that combines so much property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799)

HC

Hilda C.

business development support

> "the general look is a bit outdated and sometimes is a bit slow"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

PQ

Pedro Q.

Application Specialist

> "Easy to use, very user friendly."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303)

HH

Helene H.

Property manageer

> "Can't report proper ownership on owner's statement"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

AB

Anne B.

Maintenance Manager

> "The maintenance portal is easy to use. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908)

JG

Jennifer G.

Owner

> "The next week we have to delete the checks produced, post management fees again, edit the checks..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

NM

Nadin M.

Payment Depratment

> "I also love the customer service!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4748787)

JG

Jennifer G.

Owner

> "The subject line of the email has spell check and we do not understand why the body of the email..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

MT

Martha T.

Accounting Manager

> "Good customer service ."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

TG

Todd G.

Manager/Maintence

> "Not enough ways to easily correct mistakes, very complex."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000)

FM

Francis M.

Owner

> "It was easy to operate."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763)

JL

Judy L.

Property Management Coordinator

> "The software in the beginning is a little hard to use as it is not very intuitive. When a property..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173)

VR

Verified Reviewer

Client Account Assistant

> "They are very friendly and easy to understand"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4749552)

LG

Lizette G.

PM

> "Text messages does not have a real use."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202)

JT

Janice T.

Accountant

> "Excellent, the technical service team is top notch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

LM

Linda M.

Tenant Acct Mgr

> "Our late fee application has been an on-going problem."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

CS

Christine S.

Broker/Owner

> "We use propertyware daily and are very happy with the software and the customer support."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204)

TG

Tristam G.

Owner

> "We wanted to switch last year, but my PM's father passed and we were stuck for another year."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

HM

Helen M.

Director of Operations and Compliance

> "No accounting background is required to use the platform, but it helps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843)

SS

Suzanne S.

Office Manager

> "The way late fees are processed."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

KW

Kira W.

Leasing Manager

> "The knowledge the support team has is great when running into problems where their assistance is..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728)

SP

Sarah P.

Accounting Supervisor

> "Also, if there's more than one email on your general ledger, the remittance email won't send to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

JG

Joyce G.

Property Manager

> "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723)

AM

Angela M.

Controller

> "Some accounting functions are not very good."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485)

SS

Suzanne S.

Office Manager

> "They do a good job of adding new features to the program."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

TG

Tristam G.

Owner

> "They have awesome techs, but the techs have no answer for any of the above issues."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

NR

Narda R.

Accountant

> "The historical record keeping is a great feature."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673)

SP

Sarah P.

Accounting Supervisor

> "It allows you to put in their banking info, but the "Billing Email" is useless."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

LM

Linda M.

Tenant Acct Mgr

> "When I do need basic assistance the support staff are efficient."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

DR

Dawn R.

Accountant

> "You can't have more than one tab open in a browser because PW duplicates entries."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

HC

Hilda C.

business development support

> "it has many features but it makes sense and is intuitive, customer support is great"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JB

Jamie B.

Senior Property Manager

> "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342)

KJ

Krishna J.

Accounting Specialist

> "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964)

LG

Lori G.

Owner

> "Credit card Billings. When we use a credit card for an expense it’s tedious to track"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238)

NB

Nichole B.

Tenant Care Coordinator

> "Mainly the support team makes this work for me."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067)

HH

Helene H.

Property manageer

> "complicated user interface"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

DD

David D.

Consultant

> "I enjoy the problem solving aspect of the software."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307)

JG

Jennifer G.

Owner

> "Having Propertyware open under two tabs can be dangerous when you perform certain tasks."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

KKS

Kaezar Ken S.

Application Dept

> "I can easily get help from customer service"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444)

SM

Susan M.

VP

> "I find it not so user friendly at times."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206)

JM

Jenny M.

Operations Assistant

> "It is very helpful in managing properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478)

TB

Tara B.

Asst Controller

> "Also, equally frustrating, is that the rent money deposits don't have a batch"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342)

RW

Randy W.

Property Manager

> "Loved the tenant and landlord portals."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845)

DR

Dawn R.

Accountant

> "The document sync doesn't work. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

[View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/)

## User interface

4.57 (276)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

3.88 (324)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Avail

Top features

22/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/181119/Avail/#features)

Propertyware

21/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/25491/Propertyware/#features)

### Recognition

No recognitions have been awarded to Avail

No recognitions have been awarded to Propertyware

### Deployment & support

Avail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Propertyware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Avail

-   By Realtor.com
-   Located in United States
-   Founded in 2013

Propertyware

-   By RealPage
-   Located in United States
-   Founded in 2015

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