# Compare Propertyware vs Hostaway 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Hostaway and Propertyware based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/25491-152433/Propertyware-vs-Hostaway --- # Hostaway vs Propertyware Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HostawayPropertyware2/4 selected [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) [## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,524 reviews](#user-reviews) Positive 1,454 Neutral 24 Negative 46 [## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) Starting Price $1.00/month Value-for-Money 3.8 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment MC Based on [324 reviews](#user-reviews) Positive 228 Neutral 48 Negative 48 ## Summary * * * Key features rated by users Features selected based on 4,986 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Missing features Feature ratings Reservations Management 4.8 Rent Tracking NA Channel Management 4.6 Online Payments 4.5 Communication Management 4.6 \--%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.7 Channel Management NA Online Payments 4.2 Communication Management NA User satisfaction User satisfaction 4.8 User reviews[1,524](https://www.capterra.com/p/152433/Hostaway/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.7 User satisfaction 3.9 User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.8 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1Other, Per Month - Free version - Free trial Best for Best for Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts Best for Property management companies, real estate investors, and single-family rental property managers. ## User reviews Pros & cons WF William F. Owner > "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) Kim G. owner > "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752) Duy N. Owner > "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) KK Kara K. Senior Associate > "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059) Doris S. Operations Manager > "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) DS David S. Company director > "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to the..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338) WF Woldemar F. Managing Director > "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172) VS Via S. operation manager > "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881) JC JAMES C. owner > "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) Jason D. CEO > "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) JC JAMES C. owner > "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) MV Marinda V. Business owner > "The code to display booking calendars on external websites did not work correctly, so we had to use a work around." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595) SM Sonya M. Property Manager > "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo, or..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207) Laila S. director > "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275) JC JAMES C. owner > "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) FV Fatima V. Operations Manager > "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) Duy N. Owner > "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) LD Linda D. Owner > "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616) KM Kelly M. Director > "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755) ES Ella S. director > "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550) FV Fatima V. Operations Manager > "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) MS Melissa S. Owner and Managing Director > "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) CQ Christopher Q. Airbnb Host > "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288) FE Felicia E. CFO > "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266) JK Jaclyn K. Co owner - Short Term Property Management > "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453) TZ Tamzed Z. Head Admin > "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) JV Jelle V. Business Owner > "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948) AD Anu D. Owner > "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709) WF William F. Owner > "It has allowed me to scale my short-term rental business while keeping operations organized and efficient." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) Jason D. CEO > "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) TZ Tamzed Z. Head Admin > "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) VR Verified Reviewer Manager > "Also some of the features dont always work like I expected, and customer support can be slow to respond at times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) AB Alex B. Property manager > "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336) Karen S. director > "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared to..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717) Doris S. Operations Manager > "The calendar synchronization is reliable and handles our inventory flawlessly across all channels." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) RA Romeu A. Owner > "The accounting part its terrible, i'm not saying that i need to pay the owners on the platform, but i need to assign the houses to the owner, and keep track of theirs..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6282242) JW Jennifer W. Onwer > "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782) Doris S. Operations Manager > "At the moment, it can be cumbersome when handling large batches of images." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) WF William F. Owner > "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) LF Lorenzo F. Property Manager CEO > "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local company..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438) RD Romeo D. PM > "It simplifies every part of the process — from messaging and reservations to pricing and automation." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998) GMD Gian Mario D. CEO > "sometimes few feature can't be customise or added (for example key door tab)." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026) ENA Emma Noelle A. NA > "The added benefit of powerful automation for guest messaging and tasks further streamlines daily operations." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7041405) LH Leanne H. Director > "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569) OP Oscar P. CEO > "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121) VR Verified Reviewer owner > "If the agents are busy and you leave a call back number I have not gotten ever a call back." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641) Doris S. Operations Manager > "This feature has been absolutely invaluable to us. As we were first starting out, I called many times, often at all hours of the night, trying to figure out urgent..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) MS Melissa S. Owner and Managing Director > "Example: we set up a new listing as pet friendly, then after publishing the property owner didn't want to allow pets. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) MW Meg W. Accommodation Owner > "My favourite part is the fact that I can have all of my calendars in one system." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023275) PS Philip S. Partner > "However VRBO setup is slow and email design features need improvement." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) DP David P. Owner > "My goal is primarily Medium Term stays via Airbnb and for the direct booking portal to fill in the 7-27 day empty calendar spaces between longer term stays." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6284898) Jason D. CEO > "The VRBO integration wrecked our VRBO bookings." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) BR Bart R. adm > "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995) SS Sara S. Property Manager > "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it thinks..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) YA Yaseen A. Owner > "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462) CL Chris L. Guest Relation Specialist > "Additionally, the integration process with third-party OTAs was quite challenging." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) JJ John J. Rental Experience Supervisor > "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741) TT Tony T. CEO > "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152) LD Luis D. Manager > "We rely on Hostaway to manage our portfolio of properties, and it has streamlined our operations significantly." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026579) JE Julie E. Property Manager > "Onboarding process is way more complex than it was made to appear when talking to the sales team. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794) JF Jan F. Owner > "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417) MD Marie D. VA Property Manager > "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776) JC Jenna C. Property Manager > "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251) DR David R. Owner > "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737) SB Sheela B. Listing Agent > "It's good for business that has a lot of projects. Because of Hostaway we can project our upcoming reservation and plan." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7024633) SB Sheela B. Listing Agent > "It's very difficult to correct a mistake in calendar in Hostaway" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7024633) VR Verified Reviewer Manager > "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) HG Heather G. Partner > "A few of the setup items are not very self-explanatory." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) HG Heather G. Partner > "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has been..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) JO Janet O. Ownee > "Sometimes there are bugs and I have to call in to get support." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023229) SN Seth N. Owner > "Excellent features, mainly intuitive (though I did catch some things to increase efficiency for users), automations for letters and cleaning tasks are super helpful." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6801131) SC Sergio C. Airbnb Property Management > "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680) SS Sara S. Property Manager > "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) PM Paul M. properties Owner > "Overpayment + wasn't clear about the amount to pay (only solution where you have the surprise to add VAT)" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6806336) KN Kevin N. Owner > "Great tool to integrate all calendars and aspects of managing properties. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324) SG Sean G. CEO > "The website can be a little difficult to figue out on my own. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7022219) JC JAMES C. owner > "It centralizes guest communication from every platform, making it easy to stay organized and respond quickly." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) NA Niclas A. Property Manager > "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150) LD Luis D. Manager > "The automation tools are also top-notch and have reduced the risk of errors across our listings." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026579) CL Chris L. Guest Relation Specialist > "The only challenge I’ve encountered has been with the integration process." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) [View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/) Malisha C. Leasing Manager > "Online payment features are appreciated because they can reduce manual check handling and free up..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550) JM Jade M. Application Dept. > "I do not like how often the site buffers, stops working, and when the CRP function takes so long to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955) KC Keleigh C. Manager > "I like it's customizability and user-friendliness, allowing property managers to tailor the software..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085) DK Dana K. Leasing agent > "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150) KK Kari K. Owner > "Technology does not come naturally to me and they are very helpful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) PN Peter N. CEO > "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384) OM Ozzy M. Manager > "Overall ive been happy with propertyware, i only use the most basic items. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978) ZC Zhara C. assistant > "Additionally, some processes required more manual steps than I expected." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) KK Kari K. Owner > "Very patient and knowledgeable." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) KM Krystyna M. Owner > "There is some functionality that is missing making some of my task harder with manual overhead." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) PD Pat D. Owner > "The thing that I LOVE about Propertyware is the tech support team." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760) MT Martha T. Accounting Manager > "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) ZC Zhara C. assistant > "Highly recommend it for anyone looking for a hassle-free experience!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) JT Janice T. Accountant > "I also I can't post to an account without attaching to a specific portfolio." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) KM Krystyna M. Owner > "Every time I called all my issue were resolved regardless of the issues complexity." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) HR Heather R. Operations Manager > "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455) ARR Anna Rivera R. Admin > "Great to have data at my finger tips from years back - also avoids renting to tenants that were..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018) TS Tareq S. Accounting Director > "Crashes randomly and loses the page you were in" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880) JW Jennifer W. Head Bookkeeper > "PW has allowed us to grow and automate much of what we used to do manually." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685) SP Suzan P. Dispatch and PM Accounting > "Trying to create a custom report is confusing" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770) WK William K. Admin worker > "Its been a solid database for all our information and helps us take on over 900 properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) DK Deanna K. Rental Portfolio Manager > "No ability to text from the site, vendors cannot attach picture to work orders." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438) RB Richard B. Owner / Managing Broker > "The software has many useful features for example Custom fields, customized reporting, and automated..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576) AB Aaliyah B. Operations Manager > "It would not allow us to add/edit certain things before sending (without going and editing the whole..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865) MW Mendy W. Broker > "They never fail to say "Thank you for using Propertyware." " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) CM Colin M. Broker Prop Mgr > "Simple tasks are more difficult than than they need to be." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) MW Mendy W. Broker > "They are patient, thorough, and always make sure you understand the solution to your questions. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) JH Jeanne H. office manager > "Hard to figure out how to correct errors made and the wait hold time to speak to help center" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512) HC Hilda C. business development support > "I was transferred to the leasing area recently, and I've called customer support a couple of times..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) JC Jeanine C. Controller > "Many of the reports you cannot pull all information into one report." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517) WK William K. Admin worker > "It’s very useful having all this important information all in one place where you can easily search..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) CB Cyndy B. Marketing Manager > "It does not sync to Renlty because of a character glitch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500) DR Deric R. Corporate Planning/Operations Associate > "It is customizable to an extent and allows us to have a one-stop shop for our property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826) CM Colin M. Broker Prop Mgr > "I would absolutely hate it if support wasn’t so great." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) MW Mendy W. Broker > "I think 98% of your support staff is wonderful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) DR Diane R. Property Manager > "The way you have to attach documents and not really clear with report features when you want..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134) AM Anita M. Accountant/Property Manager > "I was happy to see the company was working with a software that combines so much property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799) HC Hilda C. business development support > "the general look is a bit outdated and sometimes is a bit slow" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) PQ Pedro Q. Application Specialist > "Easy to use, very user friendly." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303) HH Helene H. Property manageer > "Can't report proper ownership on owner's statement" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) AB Anne B. Maintenance Manager > "The maintenance portal is easy to use. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908) JG Jennifer G. Owner > "The next week we have to delete the checks produced, post management fees again, edit the checks..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) NM Nadin M. Payment Depratment > "I also love the customer service!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4748787) JG Jennifer G. Owner > "The subject line of the email has spell check and we do not understand why the body of the email..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) MT Martha T. Accounting Manager > "Good customer service ." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) TG Todd G. Manager/Maintence > "Not enough ways to easily correct mistakes, very complex." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000) FM Francis M. Owner > "It was easy to operate." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763) JL Judy L. Property Management Coordinator > "The software in the beginning is a little hard to use as it is not very intuitive. When a property..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173) VR Verified Reviewer Client Account Assistant > "They are very friendly and easy to understand" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4749552) LG Lizette G. PM > "Text messages does not have a real use." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202) JT Janice T. Accountant > "Excellent, the technical service team is top notch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) LM Linda M. Tenant Acct Mgr > "Our late fee application has been an on-going problem." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) CS Christine S. Broker/Owner > "We use propertyware daily and are very happy with the software and the customer support." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204) TG Tristam G. Owner > "We wanted to switch last year, but my PM's father passed and we were stuck for another year." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) HM Helen M. Director of Operations and Compliance > "No accounting background is required to use the platform, but it helps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843) SS Suzanne S. Office Manager > "The way late fees are processed." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) KW Kira W. Leasing Manager > "The knowledge the support team has is great when running into problems where their assistance is..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728) SP Sarah P. Accounting Supervisor > "Also, if there's more than one email on your general ledger, the remittance email won't send to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) JG Joyce G. Property Manager > "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723) AM Angela M. Controller > "Some accounting functions are not very good." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485) SS Suzanne S. Office Manager > "They do a good job of adding new features to the program." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) TG Tristam G. Owner > "They have awesome techs, but the techs have no answer for any of the above issues." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) NR Narda R. Accountant > "The historical record keeping is a great feature." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673) SP Sarah P. Accounting Supervisor > "It allows you to put in their banking info, but the "Billing Email" is useless." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) LM Linda M. Tenant Acct Mgr > "When I do need basic assistance the support staff are efficient." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) DR Dawn R. Accountant > "You can't have more than one tab open in a browser because PW duplicates entries." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) HC Hilda C. business development support > "it has many features but it makes sense and is intuitive, customer support is great" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) JB Jamie B. Senior Property Manager > "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342) KJ Krishna J. Accounting Specialist > "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964) LG Lori G. Owner > "Credit card Billings. When we use a credit card for an expense it’s tedious to track" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238) NB Nichole B. Tenant Care Coordinator > "Mainly the support team makes this work for me." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067) HH Helene H. Property manageer > "complicated user interface" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) DD David D. Consultant > "I enjoy the problem solving aspect of the software." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307) JG Jennifer G. Owner > "Having Propertyware open under two tabs can be dangerous when you perform certain tasks." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) KKS Kaezar Ken S. Application Dept > "I can easily get help from customer service" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444) SM Susan M. VP > "I find it not so user friendly at times." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206) JM Jenny M. Operations Assistant > "It is very helpful in managing properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478) TB Tara B. Asst Controller > "Also, equally frustrating, is that the rent money deposits don't have a batch" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342) RW Randy W. Property Manager > "Loved the tenant and landlord portals." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845) DR Dawn R. Accountant > "The document sync doesn't work. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) [View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/) ## User interface 4.77 (1,524) [Propertyware](https://www.capterra.com/p/25491/Propertyware/) 3.88 (324) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important Hostaway Top features 36/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/152433/Hostaway/#features) Propertyware 21/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/25491/Propertyware/#features) ### Recognition No recognitions have been awarded to Hostaway No recognitions have been awarded to Propertyware ### Deployment & support Hostaway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Propertyware Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Hostaway - By Hostaway - Located in Finland - Founded in 2015 Propertyware - By RealPage - Located in United States - Founded in 2015 ## Popular Comparisons [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.7 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs 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[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $1/month Price $62/month 3.8 Features 4.3 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/25491-47428/Propertyware-vs-Buildium-Property-Management-Software) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 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