# Compare Propertyware vs Hemlane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hemlane and Propertyware based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/25491-147198/Propertyware-vs-Hemlane

---

# Hemlane vs Propertyware Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HemlanePropertyware2/4 selected

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (223)](https://www.capterra.com/p/147198/Hemlane/reviews/)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

[## Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (223)](https://www.capterra.com/p/147198/Hemlane/reviews/)

Starting Price

$36.50/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [223 reviews](#user-reviews)

Positive

217

Neutral

4

Negative

2

[## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

Starting Price

$1.00/month

Value-for-Money

3.8

Functionality

3.8

Ease of Use

3.8

Customer Service

4

Reviews Sentiment

MC

Based on [324 reviews](#user-reviews)

Positive

228

Neutral

48

Negative

48

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,986 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Not enough reviews

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

\--

Online Payments

4.7

Communication Management

4.5

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.2

Communication Management

NA

User satisfaction

User satisfaction

4.8

User reviews[223](https://www.capterra.com/p/147198/Hemlane/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

3.9

User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

$36.50Other, Per Month

-   Free version
-   Free trial

Price starts from

$1Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for landlords, brokerages, and property managers looking to streamline rental operations, reduce overhead, and scale efficiently.

Best for

Property management companies, real estate investors, and single-family rental property managers.

## User reviews

Pros & cons

BS

Brent S.

Owner

> "It efficiently handles all my property management needs, from tenant screening and lease tracking to maintenance requests and..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

BW

Becky W.

Founder

> "It seems that I could always get a call back from sales when I was initially looking at transitioining to Hemlane, but now that I've..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6695670)

SS

Sara S.

Tenant Communications and rent collection

> "Hemlane is a genious program, they make management,rent collection and tenant communication a breeze. When we ever have questions we..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6865708)

BS

Brent S.

Owner

> "Additionally, the platform currently lacks the functionality for lease signing, which is a notable drawback."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

MS

Mikayla S.

Property Owner

> "We are quickly able to scan and tell which leases are coming up for the next 30, 60 and 90 days which makes leasing a breeze. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6791484)

BS

Brent S.

Owner

> "However, I found the Tenant pay chart to be quite perplexing, as it was missing several key details that left me feeling uncertain."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

AU

Andy U.

Manager

> "What u like most is the patients and the help service you guys provide and how fast you guys are any issue I have it’s addressed with..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7008839)

CR

Carlie R.

Owner

> "Had issues originally uploading documents. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7075076)

TG

Tay G.

Teacher

> "Pretty okay need better contact support but over all great they are helpful when you have issue with portal actual help with getting..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

CP

Carl P.

Property Manager

> "This triggered the normal security precautions, but would have shut down our payment processing throughout the next billing cycle."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

TG

Tay G.

Teacher

> "support team is amazing they are very helpful with issues only think is they don’t really get you in contact with YOUR landlord they..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

NK

Natalia K.

Buyer

> "Complicated profile settings, issues with uploading docs"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6543816)

BK

Brayden K.

Renter

> "I have made a few requests that were needed to be fulfilled and it has always been efficient between communication and scheduling"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7057242)

TC

TJ C.

Owner

> "Probably altered my life and tenants lives by withholding payments without proper notice and never told you did until I called in 6..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6298142)

EC

Earl C.

Manager

> "The team is always listening to feedback and making constant improvements to the product to make it the best software it can be for..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7050737)

KV

Kaustubh V.

Product Management

> "Also, somehow the number to call for tenants seems always hard to find."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6833269)

CF

Courtney F.

Driver

> "Overall, it has been a positive experience, and the platform serves as a convenient one-stop resource for all apartment-related needs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7081527)

DW

Diana W.

Property manager

> "Hemlane does not put enough emphasis when messaging clients about showings that they must confirm!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6648982)

MG

Mark G.

Owner

> "Good, efficient. As I said, Requests are responded to in a timely fashion, and when you a renter that is extremely important."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7090924)

VM

Vincent M.

None of your business

> "Prospective tenants are unable to reply."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

DS

David S.

Landlord

> "The customer service is simply outstanding, extremely knowledgeable staff that can identify and solve just about any issue/question..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

VM

Vincent M.

None of your business

> "The lease generator has bugs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

EK

Emma K.

Manager

> "We love that they even help in posting vacancies, providing templates, etc."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6863377)

RY

Ron Y.

CEO Landlord

> "Can't help with section 8 inspections."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

JD

Josiah D.

Realtor, property manager

> "I like how integrated everything is from marketing to applications, to documents for the lease to the Mangement process."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6666628)

CP

Carl P.

Property Manager

> "The fact one tenant being an idiot can crash my system is odd."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

DS

David S.

Landlord

> "The price point is very affordable and allows me to scale in size at a reasonable rate."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

RY

Ron Y.

CEO Landlord

> "You are forced to buy their lockbox."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

GG

Gary G.

Chef

> "I really love the fast response through email you guys really make me feel like I'm appreciated and take my needs with a since of..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6882285)

JG

John G.

President

> "The lack of the ability to do bank reconciliations"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4863983)

JB

Joseph B.

CSR

> "They helped me resolve issues quickly and correctly."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7045290)

QS

Quentin S.

Owner

> "The higher tier packages were more expensive than I could pay for the services provided."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4981504)

DS

David S.

Landlord

> "The more \[sensitive content hidden\] spoke with \[sensitive content hidden\], the more I realized that this product was the perfect fit..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

NG

Nathaniel G.

Real Estate Investor

> "They require you to get their lockbox and never explain that an agent will not be involved when showing your property."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

MS

Mikayla S.

Property Owner

> "Self-managing is a breeze with them and we know we can always up the level of support we need anytime we need it."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6791484)

GA

Gino A.

Realtor

> "Oh my god."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4857973)

JL

Jamie L.

Owner Landlord

> "Very handy in collecting rent and tracking payment status / back money owed"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6554908)

NG

Nathaniel G.

Real Estate Investor

> "You have to figure out everything and that is becasue they hope to mislead landlords in my opinion."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

BS

Brent S.

Owner

> "This feature enhanced my overall experience by providing both flexibility and control."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

DD

Dror D.

CEO

> "such as Stessa. and the billing method of Hemlane is just hard to get or understand."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4324802)

BS

Brent S.

Owner

> "I truly appreciate its simplicity and user-friendly interface, which makes navigating the platform a breeze."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

NG

Nathaniel G.

Real Estate Investor

> "They will not work with you if it is a misunderstanding."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

Reike P.

Community and Property Manager

> "I have served the property management and banking industry and have worked on Yardi, App Folio and AIM, Hemlane is hands down the..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6658088)

TR

Taylor R.

Transaction Coordinator & Marketing Specialist

> "Just a few hiccups as this is a relatively new system...specifically with work orders, since we pay them on the same date every..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2411866)

MS

Mikayla S.

Property Owner

> "We are able to call and get someone on the phone right away to answer our questions. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6791484)

PY

Peyton Y.

apartment manager

> "Reconciling the hemlane payments to the bank and into QuickBooks gets hard sometimes."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2706561)

SB

Shay B.

Member

> "the support team and the customer teams are just awesome!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7060660)

MC

Margaret C.

Project Manager

> "In my 15+ years of using various systems/data bases, mostly for work, I have never received this level of customer service."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2690354)

LP

Liran P.

CEO

> "So far the onboarding was great, my tenants also signed in and registered theirs recurring payments"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6769122)

TK

Taniza K.

Owner

> "I still have minor problem with the financial and ledger keeping tab."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2520162)

TS

Theron S.

Owner

> "It's been positive, I had a few issues with marketing one of my properties and they were able to talk directly to the Zillow team to..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6628518)

FF

Francis F.

Owner

> "Expense tracking is weak. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2169766)

DS

Darce S.

President

> "I like that its customizable to your needs and doesnt keep you locked in to one service level."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6569488)

Michael B.

Physician

> "Considering what a management company does and charges, Hemlane is a steal! "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2540312)

[View Reviews](https://www.capterra.com/p/147198/Hemlane/reviews/)

Malisha C.

Leasing Manager

> "Online payment features are appreciated because they can reduce manual check handling and free up..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550)

JM

Jade M.

Application Dept.

> "I do not like how often the site buffers, stops working, and when the CRP function takes so long to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955)

KC

Keleigh C.

Manager

> "I like it's customizability and user-friendliness, allowing property managers to tailor the software..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085)

DK

Dana K.

Leasing agent

> "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150)

KK

Kari K.

Owner

> "Technology does not come naturally to me and they are very helpful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

PN

Peter N.

CEO

> "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384)

OM

Ozzy M.

Manager

> "Overall ive been happy with propertyware, i only use the most basic items. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978)

ZC

Zhara C.

assistant

> "Additionally, some processes required more manual steps than I expected."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

KK

Kari K.

Owner

> "Very patient and knowledgeable."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

KM

Krystyna M.

Owner

> "There is some functionality that is missing making some of my task harder with manual overhead."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

PD

Pat D.

Owner

> "The thing that I LOVE about Propertyware is the tech support team."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760)

MT

Martha T.

Accounting Manager

> "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

ZC

Zhara C.

assistant

> "Highly recommend it for anyone looking for a hassle-free experience!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

JT

Janice T.

Accountant

> "I also I can't post to an account without attaching to a specific portfolio."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

KM

Krystyna M.

Owner

> "Every time I called all my issue were resolved regardless of the issues complexity."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

HR

Heather R.

Operations Manager

> "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455)

ARR

Anna Rivera R.

Admin

> "Great to have data at my finger tips from years back - also avoids renting to tenants that were..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018)

TS

Tareq S.

Accounting Director

> "Crashes randomly and loses the page you were in"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880)

JW

Jennifer W.

Head Bookkeeper

> "PW has allowed us to grow and automate much of what we used to do manually."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685)

SP

Suzan P.

Dispatch and PM Accounting

> "Trying to create a custom report is confusing"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770)

WK

William K.

Admin worker

> "Its been a solid database for all our information and helps us take on over 900 properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

DK

Deanna K.

Rental Portfolio Manager

> "No ability to text from the site, vendors cannot attach picture to work orders."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438)

RB

Richard B.

Owner / Managing Broker

> "The software has many useful features for example Custom fields, customized reporting, and automated..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576)

AB

Aaliyah B.

Operations Manager

> "It would not allow us to add/edit certain things before sending (without going and editing the whole..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865)

MW

Mendy W.

Broker

> "They never fail to say "Thank you for using Propertyware." "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

CM

Colin M.

Broker Prop Mgr

> "Simple tasks are more difficult than than they need to be."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "They are patient, thorough, and always make sure you understand the solution to your questions. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

JH

Jeanne H.

office manager

> "Hard to figure out how to correct errors made and the wait hold time to speak to help center"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512)

HC

Hilda C.

business development support

> "I was transferred to the leasing area recently, and I've called customer support a couple of times..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JC

Jeanine C.

Controller

> "Many of the reports you cannot pull all information into one report."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517)

WK

William K.

Admin worker

> "It’s very useful having all this important information all in one place where you can easily search..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

CB

Cyndy B.

Marketing Manager

> "It does not sync to Renlty because of a character glitch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500)

DR

Deric R.

Corporate Planning/Operations Associate

> "It is customizable to an extent and allows us to have a one-stop shop for our property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826)

CM

Colin M.

Broker Prop Mgr

> "I would absolutely hate it if support wasn’t so great."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "I think 98% of your support staff is wonderful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

DR

Diane R.

Property Manager

> "The way you have to attach documents and not really clear with report features when you want..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134)

AM

Anita M.

Accountant/Property Manager

> "I was happy to see the company was working with a software that combines so much property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799)

HC

Hilda C.

business development support

> "the general look is a bit outdated and sometimes is a bit slow"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

PQ

Pedro Q.

Application Specialist

> "Easy to use, very user friendly."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303)

HH

Helene H.

Property manageer

> "Can't report proper ownership on owner's statement"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

AB

Anne B.

Maintenance Manager

> "The maintenance portal is easy to use. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908)

JG

Jennifer G.

Owner

> "The next week we have to delete the checks produced, post management fees again, edit the checks..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

NM

Nadin M.

Payment Depratment

> "I also love the customer service!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4748787)

JG

Jennifer G.

Owner

> "The subject line of the email has spell check and we do not understand why the body of the email..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

MT

Martha T.

Accounting Manager

> "Good customer service ."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

TG

Todd G.

Manager/Maintence

> "Not enough ways to easily correct mistakes, very complex."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000)

FM

Francis M.

Owner

> "It was easy to operate."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763)

JL

Judy L.

Property Management Coordinator

> "The software in the beginning is a little hard to use as it is not very intuitive. When a property..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173)

VR

Verified Reviewer

Client Account Assistant

> "They are very friendly and easy to understand"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4749552)

LG

Lizette G.

PM

> "Text messages does not have a real use."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202)

JT

Janice T.

Accountant

> "Excellent, the technical service team is top notch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

LM

Linda M.

Tenant Acct Mgr

> "Our late fee application has been an on-going problem."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

CS

Christine S.

Broker/Owner

> "We use propertyware daily and are very happy with the software and the customer support."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204)

TG

Tristam G.

Owner

> "We wanted to switch last year, but my PM's father passed and we were stuck for another year."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

HM

Helen M.

Director of Operations and Compliance

> "No accounting background is required to use the platform, but it helps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843)

SS

Suzanne S.

Office Manager

> "The way late fees are processed."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

KW

Kira W.

Leasing Manager

> "The knowledge the support team has is great when running into problems where their assistance is..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728)

SP

Sarah P.

Accounting Supervisor

> "Also, if there's more than one email on your general ledger, the remittance email won't send to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

JG

Joyce G.

Property Manager

> "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723)

AM

Angela M.

Controller

> "Some accounting functions are not very good."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485)

SS

Suzanne S.

Office Manager

> "They do a good job of adding new features to the program."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

TG

Tristam G.

Owner

> "They have awesome techs, but the techs have no answer for any of the above issues."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

NR

Narda R.

Accountant

> "The historical record keeping is a great feature."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673)

SP

Sarah P.

Accounting Supervisor

> "It allows you to put in their banking info, but the "Billing Email" is useless."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

LM

Linda M.

Tenant Acct Mgr

> "When I do need basic assistance the support staff are efficient."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

DR

Dawn R.

Accountant

> "You can't have more than one tab open in a browser because PW duplicates entries."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

HC

Hilda C.

business development support

> "it has many features but it makes sense and is intuitive, customer support is great"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JB

Jamie B.

Senior Property Manager

> "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342)

KJ

Krishna J.

Accounting Specialist

> "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964)

LG

Lori G.

Owner

> "Credit card Billings. When we use a credit card for an expense it’s tedious to track"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238)

NB

Nichole B.

Tenant Care Coordinator

> "Mainly the support team makes this work for me."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067)

HH

Helene H.

Property manageer

> "complicated user interface"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

DD

David D.

Consultant

> "I enjoy the problem solving aspect of the software."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307)

JG

Jennifer G.

Owner

> "Having Propertyware open under two tabs can be dangerous when you perform certain tasks."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

KKS

Kaezar Ken S.

Application Dept

> "I can easily get help from customer service"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444)

SM

Susan M.

VP

> "I find it not so user friendly at times."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206)

JM

Jenny M.

Operations Assistant

> "It is very helpful in managing properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478)

TB

Tara B.

Asst Controller

> "Also, equally frustrating, is that the rent money deposits don't have a batch"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342)

RW

Randy W.

Property Manager

> "Loved the tenant and landlord portals."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845)

DR

Dawn R.

Accountant

> "The document sync doesn't work. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

[View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/)

## User interface

4.79 (223)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

3.88 (324)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Hemlane

Top features

41/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/147198/Hemlane/#features)

Propertyware

21/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/25491/Propertyware/#features)

### Recognition

No recognitions have been awarded to Hemlane

No recognitions have been awarded to Propertyware

### Deployment & support

Hemlane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Propertyware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hemlane

-   By Hemlane
-   Located in United States
-   Founded in 2015

Propertyware

-   By RealPage
-   Located in United States
-   Founded in 2015

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