# Compare Propertyware vs PayHOA 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Propertyware and PayHOA based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/25491-146693/Propertyware-vs-PayHOA --- # Propertyware vs PayHOA Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PropertywarePayHOA2/4 selected [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) [## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) Starting Price $1.00/month Value-for-Money 3.8 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment MC Based on [324 reviews](#user-reviews) Positive 228 Neutral 48 Negative 48 [## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment GC Based on [574 reviews](#user-reviews) Positive 546 Neutral 20 Negative 8 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,986 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.7 Channel Management NA Online Payments 4.2 Communication Management NA \--%Fit Missing features Not enough reviews Feature ratings Reservations Management NA Rent Tracking 4.6 Channel Management NA Online Payments 4.7 Communication Management \-- User satisfaction User satisfaction 3.9 User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.8 Customer support 4.0 User satisfaction 4.7 User reviews[574](https://www.capterra.com/p/146693/PayHOA/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.7 Price starts from Price starts from $1Other, Per Month - Free version - Free trial Price starts from $54Other, Per Month - Free version - Free trial Best for Best for Property management companies, real estate investors, and single-family rental property managers. Best for PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike. ## User reviews Pros & cons Malisha C. Leasing Manager > "Online payment features are appreciated because they can reduce manual check handling and free up..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550) JM Jade M. Application Dept. > "I do not like how often the site buffers, stops working, and when the CRP function takes so long to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955) KC Keleigh C. Manager > "I like it's customizability and user-friendliness, allowing property managers to tailor the software..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085) DK Dana K. Leasing agent > "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150) KK Kari K. Owner > "Technology does not come naturally to me and they are very helpful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) PN Peter N. CEO > "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384) OM Ozzy M. Manager > "Overall ive been happy with propertyware, i only use the most basic items. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978) ZC Zhara C. assistant > "Additionally, some processes required more manual steps than I expected." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) KK Kari K. Owner > "Very patient and knowledgeable." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) KM Krystyna M. Owner > "There is some functionality that is missing making some of my task harder with manual overhead." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) PD Pat D. Owner > "The thing that I LOVE about Propertyware is the tech support team." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760) MT Martha T. Accounting Manager > "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) ZC Zhara C. assistant > "Highly recommend it for anyone looking for a hassle-free experience!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) JT Janice T. Accountant > "I also I can't post to an account without attaching to a specific portfolio." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) KM Krystyna M. Owner > "Every time I called all my issue were resolved regardless of the issues complexity." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) HR Heather R. Operations Manager > "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455) ARR Anna Rivera R. Admin > "Great to have data at my finger tips from years back - also avoids renting to tenants that were..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018) TS Tareq S. Accounting Director > "Crashes randomly and loses the page you were in" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880) JW Jennifer W. Head Bookkeeper > "PW has allowed us to grow and automate much of what we used to do manually." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685) SP Suzan P. Dispatch and PM Accounting > "Trying to create a custom report is confusing" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770) WK William K. Admin worker > "Its been a solid database for all our information and helps us take on over 900 properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) DK Deanna K. Rental Portfolio Manager > "No ability to text from the site, vendors cannot attach picture to work orders." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438) RB Richard B. Owner / Managing Broker > "The software has many useful features for example Custom fields, customized reporting, and automated..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576) AB Aaliyah B. Operations Manager > "It would not allow us to add/edit certain things before sending (without going and editing the whole..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865) MW Mendy W. Broker > "They never fail to say "Thank you for using Propertyware." " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) CM Colin M. Broker Prop Mgr > "Simple tasks are more difficult than than they need to be." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) MW Mendy W. Broker > "They are patient, thorough, and always make sure you understand the solution to your questions. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) JH Jeanne H. office manager > "Hard to figure out how to correct errors made and the wait hold time to speak to help center" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512) HC Hilda C. business development support > "I was transferred to the leasing area recently, and I've called customer support a couple of times..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) JC Jeanine C. Controller > "Many of the reports you cannot pull all information into one report." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517) WK William K. Admin worker > "It’s very useful having all this important information all in one place where you can easily search..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) CB Cyndy B. Marketing Manager > "It does not sync to Renlty because of a character glitch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500) DR Deric R. Corporate Planning/Operations Associate > "It is customizable to an extent and allows us to have a one-stop shop for our property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826) CM Colin M. Broker Prop Mgr > "I would absolutely hate it if support wasn’t so great." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) MW Mendy W. Broker > "I think 98% of your support staff is wonderful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) DR Diane R. Property Manager > "The way you have to attach documents and not really clear with report features when you want..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134) AM Anita M. Accountant/Property Manager > "I was happy to see the company was working with a software that combines so much property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799) HC Hilda C. business development support > "the general look is a bit outdated and sometimes is a bit slow" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) PQ Pedro Q. Application Specialist > "Easy to use, very user friendly." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303) HH Helene H. Property manageer > "Can't report proper ownership on owner's statement" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) AB Anne B. Maintenance Manager > "The maintenance portal is easy to use. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908) JG Jennifer G. Owner > "The next week we have to delete the checks produced, post management fees again, edit the checks..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) NM Nadin M. Payment Depratment > "I also love the customer service!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4748787) JG Jennifer G. Owner > "The subject line of the email has spell check and we do not understand why the body of the email..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) MT Martha T. Accounting Manager > "Good customer service ." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) TG Todd G. Manager/Maintence > "Not enough ways to easily correct mistakes, very complex." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000) FM Francis M. Owner > "It was easy to operate." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763) JL Judy L. Property Management Coordinator > "The software in the beginning is a little hard to use as it is not very intuitive. When a property..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173) VR Verified Reviewer Client Account Assistant > "They are very friendly and easy to understand" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4749552) LG Lizette G. PM > "Text messages does not have a real use." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202) JT Janice T. Accountant > "Excellent, the technical service team is top notch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) LM Linda M. Tenant Acct Mgr > "Our late fee application has been an on-going problem." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) CS Christine S. Broker/Owner > "We use propertyware daily and are very happy with the software and the customer support." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204) TG Tristam G. Owner > "We wanted to switch last year, but my PM's father passed and we were stuck for another year." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) HM Helen M. Director of Operations and Compliance > "No accounting background is required to use the platform, but it helps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843) SS Suzanne S. Office Manager > "The way late fees are processed." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) KW Kira W. Leasing Manager > "The knowledge the support team has is great when running into problems where their assistance is..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728) SP Sarah P. Accounting Supervisor > "Also, if there's more than one email on your general ledger, the remittance email won't send to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) JG Joyce G. Property Manager > "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723) AM Angela M. Controller > "Some accounting functions are not very good." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485) SS Suzanne S. Office Manager > "They do a good job of adding new features to the program." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) TG Tristam G. Owner > "They have awesome techs, but the techs have no answer for any of the above issues." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) NR Narda R. Accountant > "The historical record keeping is a great feature." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673) SP Sarah P. Accounting Supervisor > "It allows you to put in their banking info, but the "Billing Email" is useless." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) LM Linda M. Tenant Acct Mgr > "When I do need basic assistance the support staff are efficient." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) DR Dawn R. Accountant > "You can't have more than one tab open in a browser because PW duplicates entries." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) HC Hilda C. business development support > "it has many features but it makes sense and is intuitive, customer support is great" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) JB Jamie B. Senior Property Manager > "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342) KJ Krishna J. Accounting Specialist > "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964) LG Lori G. Owner > "Credit card Billings. When we use a credit card for an expense it’s tedious to track" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238) NB Nichole B. Tenant Care Coordinator > "Mainly the support team makes this work for me." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067) HH Helene H. Property manageer > "complicated user interface" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) DD David D. Consultant > "I enjoy the problem solving aspect of the software." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307) JG Jennifer G. Owner > "Having Propertyware open under two tabs can be dangerous when you perform certain tasks." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) KKS Kaezar Ken S. Application Dept > "I can easily get help from customer service" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444) SM Susan M. VP > "I find it not so user friendly at times." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206) JM Jenny M. Operations Assistant > "It is very helpful in managing properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478) TB Tara B. Asst Controller > "Also, equally frustrating, is that the rent money deposits don't have a batch" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342) RW Randy W. Property Manager > "Loved the tenant and landlord portals." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845) DR Dawn R. Accountant > "The document sync doesn't work. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) [View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/) GC Ginger C. Board Secretary > "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373) AC Alex C. Manager > "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) CC Caryn C. President, Board of Directors > "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551) RH RaeAnne H. Community Association Manager HOA Management > "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) MJ McKenzie J. Executive Director of Portfolio Management > "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927) RH RaeAnne H. Community Association Manager HOA Management > "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) KB Kevin B. President > "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929) MM Mitchell M. Asset Manager > "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082) EG Ebrahim G. Treasurer > "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) SC Sandra C. CFO > "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526) MP Michael P. President > "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593) EG Ebrahim G. Treasurer > "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) CK Catherine K. Retired > "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680) SS Stacy S. Resident > "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857) AB Anisa B. HOA Board Secretary > "It integrates all our needs in one place, from payments to communications and records." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375) DM Dennis M. Treasurer > "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949) SH Stuart H. Treasurer > "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683) GG Greg G. Retired > "We currently have no transactions flowing from our bank for the last two weeks and still have no eta." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595) HB Hilary B. Association Director > "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748) VC Vincent C. President > "Its hard to manage accounting... balance does not true up the way cash accounting would expect..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249) ST Steve T. Treasurer > "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643) MC Mark C. President > "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842) AH Andrea H. HOA Board President > "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455) JB Jordan B. Cost Analyst > "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181) KM Katie M. Community Manager > "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212) WR Wayne R. Treasurer > "Not having 30-60-90 notices sent out to owners with late charges attached." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324) JB Jordan B. Cost Analyst > "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going through..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181) AA Annemarie A. Secretary > "Some of the billing/invoice procedures cause us some issues." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725) AC Alex C. Manager > "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) AC Alex C. Manager > "While PayHOA offers strong overall value, there are still some system bugs that can create frustration." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) AC Alex C. Manager > "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) EG Ebrahim G. Treasurer > "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) MJ McKenzie J. Executive Director of Portfolio Management > "The oh-so-simple design literally allows anyone with even basic computer skills to quickly utilize the system fully with minimal training." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927) GB Gene B. President > "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006) VL Vencent L. CEO > "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854) PQ Paula Q. Secretary > "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626) VL Vencent L. CEO > "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have yet..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854) MP Michael P. President > "Some homeowners, due to their age and inexperience, have difficulty entering info." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593) SE Samantha E. Secretary > "The new features such as the petition and ballot/voting section are going to come in handy!" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7031859) GI Gary I. Treasurer > "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412) AC Alex C. Manager > "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) EG Ebrahim G. Treasurer > "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) VR Verified Reviewer HOA Board > "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855) GG Gary G. President of HOA > "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129) JM Jaci M. Board of Directors, Secretary > "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656) WP William P. Retired > "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167) KC Kendra C. Treasurer > "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855) TS Tiffany S. President > "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263) DM Daniel M. HOA President > "Great communication platform and covers all key operational processes for us. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443) JA Jeanine A. HOA board president > "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546) VR Verified Reviewer HOA BOD President > "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456) TO Terry O. Director > "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684) AA Anthony A. Treasurer > "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921) AC Alex C. Manager > "There have been issues with exporting financial statements." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) EB Eric B. HOA president > "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207) BB Brooke B. Architect > "Bank information system is difficult to add if you don’t have online access to your account." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200) MP Mark P. Treasurer > "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789) JS Julie S. Administer > "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802) CR Catherine R. Member > "It's Good for receiving email blasts from the community management board" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051) CR Catherine R. Member > "Probably my biggest problem is unsolicited emails" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051) RH Ryan H. Treasurer > "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333) EM Emily M. Homeowner Support and Accounting > "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248) LH Lisa H. HOA treasurer > "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505) KW Kenneth W. President > "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788) RH RaeAnne H. Community Association Manager HOA Management > "Now, I'm in a rush to find another company that doesn't charge exorbitant onboarding fees so I can get on a more reliable platform." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) MP Mark P. Treasurer > "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local company..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789) Bill V. Treasurer > "It's a complete solution that allows us to easily manage all of the administration of our HOA." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332) GA Guy A. President > "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791) LG Linda G. Treasurer > "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575) ES Ethan S. Owner > "We had to drive to our property managers office to make monthly payments before, what a nightmare." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788) GG Greg G. Retired > "Overall I love the features of the software and the fact I can access it from anywhere and from any device." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595) IR Iulia R. Vice President > "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269) AS AC S. president > "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201) JD Joanne D. Treasurer > "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061) SS Stacy S. Resident > "The AI aspect for support has been a great asset as well for us on weekends." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857) Jamie B. HOA Board > "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774) VR Verified Reviewer HOA BOD President > "The PayHOA team are very responsive and dedicated to resolving any programming issues or mis-connections. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456) CB Carrie B. HOA President > "We have a few issues with duplicates that we log vs. import from our bank." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866) JM James M. Controller > "There are many features we like too - texting, email, surveys, tags, violations, and pictures. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717829) HB Hilary B. Association Director > "Parts of the platform are changed and updated without notifying customers, which negatively affects the user experience." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748) [View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/) ## User interface [Propertyware](https://www.capterra.com/p/25491/Propertyware/) 3.88 (324) 4.66 (574) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important Propertyware 21/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/25491/Propertyware/#features) PayHOA Top features 26/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/146693/PayHOA/#features) ### Recognition No recognitions have been awarded to Propertyware No recognitions have been awarded to PayHOA ### Deployment & support Propertyware Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayHOA Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Propertyware - By RealPage - Located in United States - Founded in 2015 PayHOA - By Pay HOA - Located in United States - Founded in 2008 ## Popular Comparisons [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $1/month Price $69/month 3.8 Features 4.7 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/25491-211768/Propertyware-vs-DoorLoop) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) vs [Vantaca](https://www.capterra.com/p/230892/Vantaca/)[4.42 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