# Compare Propertyware vs TenantCloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TenantCloud and Propertyware based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/25491-133029/Propertyware-vs-TenantCloud

---

# TenantCloud vs Propertyware Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TenantCloudPropertyware2/4 selected

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

[## TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [451 reviews](#user-reviews)

Positive

389

Neutral

35

Negative

27

[## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

Starting Price

$1.00/month

Value-for-Money

3.8

Functionality

3.8

Ease of Use

3.8

Customer Service

4

Reviews Sentiment

MC

Based on [324 reviews](#user-reviews)

Positive

228

Neutral

48

Negative

48

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,986 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.6

Channel Management

NA

Online Payments

4.3

Communication Management

4.5

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.2

Communication Management

NA

User satisfaction

User satisfaction

4.3

User reviews[451](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.3

Customer support

4.2

User satisfaction

3.9

User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$1Other, Per Month

-   Free version
-   Free trial

Best for

Best for

TenantCloud is used by landlords, property managers, real estate brokers, property owners, tenants, and service professionals.

Best for

Property management companies, real estate investors, and single-family rental property managers.

## User reviews

Pros & cons

SW

Stacy W.

Property manager

> "I have been using tenant Cloud for almost a year now and the software has streamlined my leasing process. Once the potential..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011502)

BS

Ben S.

Owner

> "The transaction tracking. If I want to see the last time a person made a payment it's almost impossible to do sometimes. If..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543693)

DW

Derrick W.

Managing Member

> "As soon as the platform can handle credit card reconciliation properly & build out its reporting a bit more, our CPA says we can..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011588)

ME

Maury E.

Owner

> "The only thing I don’t like is the payment method to pay for the subscription, if it fails, then the whole use of the app fails,..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011451)

MM

Matthew M.

Landlord

> "The app makes it easier to keep track of payments and renewals and any issues a tenant may have."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079660)

KB

Kim B.

Owner

> "No text message notification to Tenant, does not allow reminders via text to tenants."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011473)

WB

Wayne B.

Owner

> "Good tool, helps with payments he most, and at least captures the incoming for tax purposes, good price and therefore value"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080321)

RH

Rickie H.

Owner

> "If you manage more than one companies properties through your account then payments and questions from all companies go to users..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543707)

VS

Veeral S.

Realtor

> "TenantCloud has been valuable for tracking expenses, managing leases, and handling payments all in one place."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011518)

PB

Pedro B.

CEO

> "Nothing, i have not found anything that I did not like about TenantCloud. IF i had to say something, it would be to have better..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080961)

PC

Peggy C.

Owner

> "Excellent overall experience--we use the platform for applications, leases, maintenance and messaging between tenants"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079773)

FR

Fabian R.

President

> "TenantCloud does not support the full financial reporting aspect of running a rental business."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011432)

MM

Michael M.

.

> "It's a great tool to manage applications, leases, tenant payments, and accounting. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079560)

MM

Michael M.

.

> "I struggle with lease changes and renewals. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079560)

XD

Xavier D.

Owner

> "The app, both web and mobile are very intuitive, the feature offer everything I need to manage my nine properties while holding..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415402)

NL

Nathan L.

Landlord

> "Can't find a way to stop the income verification"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079685)

GBM

Gerald “Bo” M.

Account Manager

> "Customer service and response have been great and once everything is set up and entered properly tracking expenses and income is..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7083056)

BG

Bimala G.

Owner

> "Initially, it can be somewhat challenging to get accustomed to the user interface, especially when modifying lease agreements or..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6545250)

WB

Wayne B.

Owner

> "A single shop for all my Landlord needs, it’s online, available from my mobile and reasonably easy to use without any formal..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080321)

DC

Daria C.

Manager

> "I do not like the feature of not being able to delete messages and attachments from the chat between landlord and tenant."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463947)

LD

Loretta D.

Office Manager

> "We liked that the we were able to call Customer Service to help us navigate through TC in case we had questions. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7012280)

SP

Sharon P.

owner

> "just me) When i try to copy and paste it comes in all over the place and it takes more time to fix than to just type it in."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415370)

EL

Eric L.

Property Manager and Realtor

> "You can list and manage all your properties for a pretty decent price, especially when compared to everything else that is out..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011570)

WB

Wayne B.

Owner

> "It’s not as intuitive as some other tools, I’m often going round in circles"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080321)

LF

Lindsay F.

Owner

> "Loading my properties, assigning my admin, tenant screening, it's all great!"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7012092)

AD

Anes D.

Manager

> "Poor QA, bugs that delete user data (e.g. Terms of Use)."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415849)

TK

Tiffany K.

Accounting

> "Manage rental property expenses with ease, using easy to fill in forms."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7081534)

AD

Avery D.

Property Owner

> "What I least like about Tenant Cloud is that some functions can only be done on a computer/web browser."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463977)

CR

Charlee R.

Real Estate

> "Like TenantCloud easy to use and provides needed tools to help manage properties. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080823)

JB

Josiah B.

Manager

> "The accounting is a bit lacking, in the sense of how things are categorized or how things are put on reports."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415351)

CR

Courtney R.

Property Manager

> "I like that the support is fairly quick and there's YouTube videos to watch as well for help."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7081072)

ME

Maury E.

Owner

> "I also struggle to change the payment method which isn’t convenient."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011451)

NL

Nicolas L.

CEO FOUNDER

> "The software also offers great tenant screening tools, helping me find reliable renters more efficiently."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543638)

RD

Robert D.

CEO

> "Used to be phone call (which is the best), then chat (which is meh), now it is a stupid ticket system that creates LOADS AND..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5052583)

AG

Ashley G.

Property Owner and Manager

> "I am thankful that we can now cut the expense of using quickbooks because this software has all things "accounting" on the..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7014546)

JK

Joie K.

Realtor

> "live updates on apartments not available and applicants losing their money resulting in complaints."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6514146)

MC

Miriam C.

Project Management Consultant

> "I had some issues connecting the software to our bank account, but your customer service team quickly responded with helpful..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011495)

Himanshu J.

Real estate Sales Specialist

> "Little bit issues in performance while paying or receiving rents."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6624685)

AG

Ashley G.

Property Owner and Manager

> "For the value of the money we are able to use one platform for a reasonable amount per property."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7014546)

Himanshu J.

Real estate Sales Specialist

> "Customization in the platform is very limited and restricted."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6624685)

PS

Perry S.

Property Manager

> "TenantCloud offers a great entry-level property management software for my small real estate portfolio."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543939)

CH

Calyn H.

Owner

> "Long wait times for payments to reach my account."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6547182)

SW

Stacy W.

Property manager

> "After I had my initial onboarding with tenant cloud I had no problem adding my properties and getting started. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011502)

LP

Luke P.

Owner

> "I feel like the processing time is extremely slow, I'll get an email stating my deposit has processed and then it's another week..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5046074)

JC

Jake C.

Co-owner

> "I am a new landlord and TenantCloud made it simple to figure out alongside my tenants."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079536)

HW

Hailee W.

Manager

> "Everything about TenantCloud has been easy, there isn’t anything significant I don’t like."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079605)

AA

Ana A.

Landlord

> "Its a great software to receive rents from my tenants."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079573)

ED

Eva D.

Property Manager

> "the set up process was a bit hectic."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011846)

PR

Philly R.

Property Manager

> "Really useful for recording all messages with tenants. Like also the maintenance feature for assigning service pros"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6554201)

MW

Michael W.

Owner

> "Many issues would arise and it would take weeks or months to get a response."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6523954)

GB

Gideon B.

Owmer

> "For the last 4yrs they have been great to work with, making improvements where they can - changing things that may not have been..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011593)

ZD

Zach D.

Property Manager

> "The accounting function can be difficult to get through."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463678)

PB

Pedro B.

CEO

> "It also has all the features that you need as a landlord."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080961)

Kelly C.

Administrative Assistant

> "You can't send group messages."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6294188)

DW

Derrick W.

Managing Member

> "My tenants absolutely adore using TC to manage and pay rent."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011588)

RB

Ron B.

Owner

> "So comprehensive at times that using certain features is not intuitive."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463868)

KD

Kim D.

Owner

> "Great financal reports, can see inflow or rents, and a repository for receipts, allows alutomatic owner distributions and alerts."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5045734)

DB

David B.

Owner

> "It can over complicate some of the costing and maintenance items by having many of the drop downs sound to be the exact same..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919621)

MK

Matt K.

Property Management

> "It's great for tenants and landlords. When tenants need help, they can walk them through the steps."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011492)

JS

Jonathan S.

Owner

> "TenantCloud implemented steep price increases last year, then changed payment processors and added/increased payment processing..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4931086)

SW

Stacy W.

Property manager

> "We are acquiring more rentals this year and am looking forward to utilizing the report and accounting options. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011502)

DA

David A.

CEO, Principal Broker

> "Also the onboarding & new customer support is quite terrible."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011474)

NL

Nathan L.

Landlord

> "Easy to look through applications and add properties"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079685)

DS

Dylan S.

Owner

> "Lack of quality financial reporting."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6465380)

DC

Derek C.

Owner

> "I like the auto payments, the maintenance Kanban board, and the ability to track your appliance part numbers, etc."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919735)

MD

Melissa D.

Owner

> "Lack of connectivity with Quicken. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6417514)

RD

Robert D.

CEO

> "I like the application system, background checks, automated ACH systems, ability to put my leases and proprietary documents in,..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5052583)

JJ

Jenna J.

Owner

> "Initial set up was a bit daunting and difficult to find help at first."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6238327)

CD

Christine D.

Property Manager

> "I'm glad there is a phone number I can call with a short wait time to reach someone."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7012450)

SG

Scott G.

VP

> "I paid twice for the property analysis because the first time it allowed me to overwrite a square footage field that was derived..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___3712424)

FR

Fabian R.

President

> "Very easy to use property management platform for tracking leases and tenant charges."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011432)

RS

Rebecca S.

HR and Accounting Administrator

> "It is sometimes difficult to navigate through."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6758497)

RH

Rickie H.

Owner

> "I love having access to all my tenants information as well as each of the properties."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543707)

JS

Jonathan S.

Owner

> "Unfortunately, once you're setup with all your properties, owners, and tenants, it is difficult to switch to another platform. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4931086)

EL

Eric L.

Property Manager and Realtor

> "Their customer support is responsive and you almost always get a live person."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011570)

Patrick G.

Broker

> "The property owner portal does not show all of the transactions from the property."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919453)

DR

Danielle R.

Broker

> "The price is good for the features and once you learn your way around its fairly easy to use and the tenants can easily work it..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011452)

RJ

Roland J.

President / CEO

> "I sometimes struggle with the lease renewal process and making sure I am doing things right before actully committing changes."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4924134)

DAM

D'Ann M.

Owner

> "The customer service has been top notch when I’ve had questions."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011421)

CT

Carter T.

Director of Operations

> "The worst part about Teantcloud is the lease builder (which they say is getting a refresh) and accounting."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919350)

[View Reviews](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Malisha C.

Leasing Manager

> "Online payment features are appreciated because they can reduce manual check handling and free up..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550)

JM

Jade M.

Application Dept.

> "I do not like how often the site buffers, stops working, and when the CRP function takes so long to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955)

KC

Keleigh C.

Manager

> "I like it's customizability and user-friendliness, allowing property managers to tailor the software..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085)

DK

Dana K.

Leasing agent

> "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150)

KK

Kari K.

Owner

> "Technology does not come naturally to me and they are very helpful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

PN

Peter N.

CEO

> "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384)

OM

Ozzy M.

Manager

> "Overall ive been happy with propertyware, i only use the most basic items. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978)

ZC

Zhara C.

assistant

> "Additionally, some processes required more manual steps than I expected."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

KK

Kari K.

Owner

> "Very patient and knowledgeable."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

KM

Krystyna M.

Owner

> "There is some functionality that is missing making some of my task harder with manual overhead."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

PD

Pat D.

Owner

> "The thing that I LOVE about Propertyware is the tech support team."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760)

MT

Martha T.

Accounting Manager

> "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

ZC

Zhara C.

assistant

> "Highly recommend it for anyone looking for a hassle-free experience!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

JT

Janice T.

Accountant

> "I also I can't post to an account without attaching to a specific portfolio."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

KM

Krystyna M.

Owner

> "Every time I called all my issue were resolved regardless of the issues complexity."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

HR

Heather R.

Operations Manager

> "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455)

ARR

Anna Rivera R.

Admin

> "Great to have data at my finger tips from years back - also avoids renting to tenants that were..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018)

TS

Tareq S.

Accounting Director

> "Crashes randomly and loses the page you were in"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880)

JW

Jennifer W.

Head Bookkeeper

> "PW has allowed us to grow and automate much of what we used to do manually."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685)

SP

Suzan P.

Dispatch and PM Accounting

> "Trying to create a custom report is confusing"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770)

WK

William K.

Admin worker

> "Its been a solid database for all our information and helps us take on over 900 properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

DK

Deanna K.

Rental Portfolio Manager

> "No ability to text from the site, vendors cannot attach picture to work orders."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438)

RB

Richard B.

Owner / Managing Broker

> "The software has many useful features for example Custom fields, customized reporting, and automated..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576)

AB

Aaliyah B.

Operations Manager

> "It would not allow us to add/edit certain things before sending (without going and editing the whole..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865)

MW

Mendy W.

Broker

> "They never fail to say "Thank you for using Propertyware." "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

CM

Colin M.

Broker Prop Mgr

> "Simple tasks are more difficult than than they need to be."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "They are patient, thorough, and always make sure you understand the solution to your questions. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

JH

Jeanne H.

office manager

> "Hard to figure out how to correct errors made and the wait hold time to speak to help center"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512)

HC

Hilda C.

business development support

> "I was transferred to the leasing area recently, and I've called customer support a couple of times..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JC

Jeanine C.

Controller

> "Many of the reports you cannot pull all information into one report."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517)

WK

William K.

Admin worker

> "It’s very useful having all this important information all in one place where you can easily search..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

CB

Cyndy B.

Marketing Manager

> "It does not sync to Renlty because of a character glitch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500)

DR

Deric R.

Corporate Planning/Operations Associate

> "It is customizable to an extent and allows us to have a one-stop shop for our property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826)

CM

Colin M.

Broker Prop Mgr

> "I would absolutely hate it if support wasn’t so great."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "I think 98% of your support staff is wonderful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

DR

Diane R.

Property Manager

> "The way you have to attach documents and not really clear with report features when you want..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134)

AM

Anita M.

Accountant/Property Manager

> "I was happy to see the company was working with a software that combines so much property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799)

HC

Hilda C.

business development support

> "the general look is a bit outdated and sometimes is a bit slow"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

PQ

Pedro Q.

Application Specialist

> "Easy to use, very user friendly."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303)

HH

Helene H.

Property manageer

> "Can't report proper ownership on owner's statement"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

AB

Anne B.

Maintenance Manager

> "The maintenance portal is easy to use. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908)

JG

Jennifer G.

Owner

> "The next week we have to delete the checks produced, post management fees again, edit the checks..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

NM

Nadin M.

Payment Depratment

> "I also love the customer service!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4748787)

JG

Jennifer G.

Owner

> "The subject line of the email has spell check and we do not understand why the body of the email..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

MT

Martha T.

Accounting Manager

> "Good customer service ."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

TG

Todd G.

Manager/Maintence

> "Not enough ways to easily correct mistakes, very complex."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000)

FM

Francis M.

Owner

> "It was easy to operate."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763)

JL

Judy L.

Property Management Coordinator

> "The software in the beginning is a little hard to use as it is not very intuitive. When a property..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173)

VR

Verified Reviewer

Client Account Assistant

> "They are very friendly and easy to understand"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4749552)

LG

Lizette G.

PM

> "Text messages does not have a real use."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202)

JT

Janice T.

Accountant

> "Excellent, the technical service team is top notch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

LM

Linda M.

Tenant Acct Mgr

> "Our late fee application has been an on-going problem."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

CS

Christine S.

Broker/Owner

> "We use propertyware daily and are very happy with the software and the customer support."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204)

TG

Tristam G.

Owner

> "We wanted to switch last year, but my PM's father passed and we were stuck for another year."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

HM

Helen M.

Director of Operations and Compliance

> "No accounting background is required to use the platform, but it helps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843)

SS

Suzanne S.

Office Manager

> "The way late fees are processed."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

KW

Kira W.

Leasing Manager

> "The knowledge the support team has is great when running into problems where their assistance is..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728)

SP

Sarah P.

Accounting Supervisor

> "Also, if there's more than one email on your general ledger, the remittance email won't send to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

JG

Joyce G.

Property Manager

> "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723)

AM

Angela M.

Controller

> "Some accounting functions are not very good."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485)

SS

Suzanne S.

Office Manager

> "They do a good job of adding new features to the program."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

TG

Tristam G.

Owner

> "They have awesome techs, but the techs have no answer for any of the above issues."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

NR

Narda R.

Accountant

> "The historical record keeping is a great feature."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673)

SP

Sarah P.

Accounting Supervisor

> "It allows you to put in their banking info, but the "Billing Email" is useless."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

LM

Linda M.

Tenant Acct Mgr

> "When I do need basic assistance the support staff are efficient."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

DR

Dawn R.

Accountant

> "You can't have more than one tab open in a browser because PW duplicates entries."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

HC

Hilda C.

business development support

> "it has many features but it makes sense and is intuitive, customer support is great"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JB

Jamie B.

Senior Property Manager

> "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342)

KJ

Krishna J.

Accounting Specialist

> "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964)

LG

Lori G.

Owner

> "Credit card Billings. When we use a credit card for an expense it’s tedious to track"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238)

NB

Nichole B.

Tenant Care Coordinator

> "Mainly the support team makes this work for me."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067)

HH

Helene H.

Property manageer

> "complicated user interface"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

DD

David D.

Consultant

> "I enjoy the problem solving aspect of the software."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307)

JG

Jennifer G.

Owner

> "Having Propertyware open under two tabs can be dangerous when you perform certain tasks."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

KKS

Kaezar Ken S.

Application Dept

> "I can easily get help from customer service"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444)

SM

Susan M.

VP

> "I find it not so user friendly at times."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206)

JM

Jenny M.

Operations Assistant

> "It is very helpful in managing properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478)

TB

Tara B.

Asst Controller

> "Also, equally frustrating, is that the rent money deposits don't have a batch"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342)

RW

Randy W.

Property Manager

> "Loved the tenant and landlord portals."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845)

DR

Dawn R.

Accountant

> "The document sync doesn't work. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

[View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/)

## User interface

4.34 (451)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

3.88 (324)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

TenantCloud

Top features

39/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/133029/TenantCloud/#features)

Propertyware

21/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/25491/Propertyware/#features)

### Recognition

No recognitions have been awarded to TenantCloud

No recognitions have been awarded to Propertyware

### Deployment & support

TenantCloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Propertyware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TenantCloud

-   By TenantCloud
-   Located in United States
-   Founded in 2014

Propertyware

-   By RealPage
-   Located in United States
-   Founded in 2015

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